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All 138 Niagara Falls hotels

Four Points by Sheraton Niagara Falls Fallsview

3.0 of 5 Hotel   |   6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
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61%
Ranked #36 of 138 hotels in Niagara Falls
A recent review
5 of 5 stars reviewed yesterday
Glenda P Beckley
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1,282 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (413)
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English first
Beckley
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Loved this hotel. We had a city view king with a jacuzzi. Just what the doctor order after a full day of touring. Room was outstanding. Hotel gave us some vouchers to use at local restaurants, they came in very handy as the price of the food was much more than in the US. Everyone on staff was very accommodating... More

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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Disclaimer: THIS IS A SHORT REVIEW We went here with a Groupon Deal - and we got what we expected and it was great! Room: Big, Clean, Nice View (if you can, try not go get a room too close to the parking garage - you'll hear the car alarms go off) Food: Expensive restaurants but DELICIOUS FOOD and amazing... More

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New Iberia, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Hot water is a basic need provided by much cheaper, 1 star hotels! Front desk personnel said the boiler often goes out. Guest Service request for a hospitality item was ignored. Save your money and stay at a cheaper hotel with hot water!!! This one isn't worth the money!

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Donna_BM1245IR, Thank you for taking the time to review our hotel. I am very sorry you felt we were not able to provide you with quality of service in dealing with this inconvenience. Your comments are important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your... More

Toronto
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stayed here in early July for a family vacation, booked a room with a pull out couch. Upon arrival was told we were upgraded...to a king bed with a jaccuzzi. When I asked where my child would sleep she said "we can bring up a cot" the room was a glorified shoe box. All the other people checking in were... More

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear cuddlypolarbear, Thank you for your loyalty to the Starwood Preferred Guest Program and for sharing your thoughts. The popularity of the SPG program was demonstrated during your check in process, we apologize that we did not have upgrades available. Your room was upgraded to a Jacuzzi room and that is what was being offered to other guests, we did... More

Cuyahoga Falls
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel had a groupon, but the package deal was sold out. I contacted the hotel directly and got a rate of $125 (city view). With rates at most hotels over $200, I was a little nervous about quality and location. I was happy with both. The hotel is connected to a casino so only a 5-7 minute walk. You... More

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Shannon T, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not fully meet your expectations. I am happy to hear that the front desk agents provided you with an option to pass the time while you waited for your room to be cleaned. I apologize that your room... More

Saint Thomas, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Nice view of the falls and nice room. One of the staff members a girl named Tara needs a lesson in my opinion in customer service. As my wife and I were staying for our 4 year anniversary the front duty manager had a made a note of this on our reservation and was going to give us some chocolates... More

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Katie B, Thank you for bringing this to our attention. Please accept my most sincere apologies for the way that you were treated at our hotel. This is not acceptable behaviour and not the service we promise to provide to our guests. I am aware that you have been in contact with the Front Office Manager and I hope... More

Whitby, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Definitely not a hotel we'll be coming back to. Perhaps I should have known better, but people in a hotel connected to the casino were LOUD!!!! The room was fine, average. Nothing wrong with it but nothing special.

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

By far the best Fallsview Hotel on the strip, We woke up every morning to a great view of Niagara Falls, Our room was clean and everything was brand new it served our family perfectly... would recommend to anyone. be sure to stay in this area as the older area of Niagara falls was not appealing at all

Was this review helpful? Yes 1
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Ali B, We truly appreciate you taking the time to post only positive comments about your stay. It is great to hear that you had such a wonderful trip and enjoyed every minute of your stay. We look forward to welcoming you back in the near future! Kind Regards, Dana Albano More

longueuil
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

nice spot but the parking is not free, around 15$, you need to park your car in Casino for 5$. big room, nice room but don t have shampoo refil and the soap refill is low. we stay there 2 night and we ask the lady for give refill when she clean the room... but she clean the room and... More

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fourptsmgr, Public Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear copain1967, Please accept my apologies that the shampoo and soap were not refilled. When a guest makes a request we are always quick to radio the proper department to ensure the request is fulfilled in a timely manner. The operator also calls the guest back to verify that their request was fulfilled. I am disappointed to hear that there... More

Toronto, Canada
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

stayed there two weeks ago, informed front office that my reservation was prepaid from the promotion and that my card should not be charged anymore. she didn't quite understand what prepaid means in spite of me giving her a different confirmation no. she handed me a paper to initial with a room rate that is different from what i already... More

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear fongkeko, Thank you for taking the time to share your feedback with us. I assure you that all staff members including the billing department are aware of what a prepaid reservation entails. A credit card still needs to be provided at the front desk for incidentals, this will automatically authorize the credit card. There will be a pending charge... More

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Hotel Summarization (Beta)

What travelers say

  • City view(13)
  • Very clean(12)
  • Valet parking(10)
  • Hot tub(10)
  • Very comfortable(8)
  • Great location(6)
  • Self park(6)
  • East Side Marios(4)
  • Front desk staff(3)
  • Parking lot(3)

Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Niagara Falls Fallsview 3*
Reservation Options:
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Also Known As:
4 Points By Sheraton Niagara Falls Fallsview
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#36 Casino Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Niagara Falls Fallsview is connected to Fallsview Casino/Dragonfly Nightclub by indoor walkway. Our hotel is near Maid of theMist boat ride and Scotia Bank Convention Centre ... more   less 
Number of rooms
391

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