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Four Points by Sheraton Niagara Falls Fallsview

3.0 of 5
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6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
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1 room 1 guest
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Four Points by Sheraton Niagara Falls Fallsview
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1,811 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shelburne
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room rate was very reasonable and had a great view. The people checking us in were very polite and professional. The room was very clean and modern. Great location, close to the falls and activities. We will be back.

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Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Good hotel, rooms are nice and big. And the location is good too. It's connected to the casino and it has some restaurants in it and an arcade. The pool is good and the fitness room too. The AC is really nice and the TV. But the parking across the street is far.

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Syracuse, New York, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were pleased with this hotel...staff (including concierge) was pleasant, valet parking was easy, getting to the Fallsview casino VERY convenient. Our room was clean and surprisingly spacious. We did not opt for a falls view room and didn't miss it. Be sure to do your research...parking is extra, and food places are conveniently close, but pricey! The only disappointing... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

While visiting Niagara Falls Canada, we decided to pay extra and stay Fallsview. It definitely was not worth the extra money. Unless you are on the 20th floor, all you will see are trees. Cost is a fortune, and you would think that it would be cleaner than it was. The vouchers you get for staying there to dine at... More 

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Hamilton, Canada
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This place is very busy! Close walk to the falls/downtown attractions. Very spacious rooms- can easily fit 2 cots (twin) with 2 queen beds in the standard room. No fridge. The rest is standard. The carpet is really old and some rooms stink because of it. Service was good and prompt. Manager gave on-the-spot discount for a couple in the... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The hotel is close to the falls , you need a high floor for a good view , we could see the falls sitting in bed as well as a good view of the downtown area . The room was quite big , in an L shape , clean , with a safe and ironing facilities, A/C worked well .... More 

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Pete1921, Your kind comments are very much appreciated, it’s great to hear how much you enjoyed your time with us! Please think of us the next time you are in Niagara Falls! More 

Peterborough, Ontario
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent two nights in the Falls while attending a conference. Overall the room was clean and comfortable. There are a lot of options very close to the hotel and within the hotel. It is a short walk to the casino, the Falls and the conference centre. Valet and self park is available.

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Hedgren, Thank you for taking the time to share your experience with other readers, we truly appreciate it. We are very pleased that you had an enjoyable stay while you were on a business trip. We hope that you will be able to visit us again in the future! Have a great day! More 

Buffalo, New York
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel is sub par in all ways. The staff is rude, the rooms are lackluster and the amenities are insignificant. Niagara falls has so many great hotels. Skip this one and you will thank me. The Embassy Suites is a great hotel with reasonable prices that can even be booked through Groupon. The Sheridan on the Falls is awesome... More 

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Jamie M, I am disappointed to read that the Four Points by Sheraton did not meet your expectations. I apologize for the rude staff members you encountered, I assure you that we do not accept that type of behaviour and always address it when it is brought to our attention. Thank you for your feedback. Have a nice day! More 

Quincy, Massachusetts
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel was within walking distance to most of the Niagara attractions. The WEGO bus stops right out front. Plenty of dining options nearby. The rooms were clean and very large. We , however, had some difficulty with the not so secure parking across the street- our vehicle was stolen. Maybe pay a little more and park in the hotel's... More 

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Arnprior, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We had two rooms booked for Sunday night, front desk clerk was not friendly..not even informing hotel details ....where is our room,swimming pool etc. We requested for falls view room but they don't even ask or informed , Room was not that food, no fridge in the room, should have with family with children, Over price for Sunday nights, extra... More 

Was this review helpful? Yes 2
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Sam1011, Thank you for your taking the time to post a review regarding your recent visit. I apologize for the lack of serviced you received, this will be addressed with the entire front office team. We do not accept this level of service from any of our staff. We do hope that you will decide to choose our hotel... More 

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