I stayed here with my girlfriend on a friday night, we had asked for the basic room with a king bed. We were instead given a room with 2 queens, although it was a fair bit larger than I was anticipating. Absolutely huge room, very clean, nice TV and bathroom, and very, very comfortable beds. There were bottles of water... More

I have a friend that works for the Sheraton Hotel Chain and she got us a great rate on two rooms for our stay from May 22-24th. The hotel was beautiful, service at the front desk was great, rooms were super clean and one of our rooms was MASSIVE! The pool is on the 4th floor and has a very... More

After finding a deal we could not pass up on-line, my husband and I spent the night at Four Points in a King Size Whirlpool Suite. The room was very spacious and bright, the view of Fallsview Casino was very nice. The only extremely small complaint I have - there wasn't any bubble bath for the Whirlpool, which would have... More

Late Review I stayed there a few months ago and I loved it! Friendly reception, GREAT ROOM. Stayed in the new section with a king bed and jacuzzi, it was very clean and good size room. The most comfortable bed I have ever slept on!!! Only thing was that it wasnt closer to the main strip, but the day was... More

The staff were extremely helpful. We had two separate deals over two nights. On check-in, I asked if we could stay in the same room for both nights even though the second night's booking did not include the jacuzzi. The agent checked into their cancellations and was able accomodate the request. Not only did we get the jacuzzi room for... More

Stayed here 4 nights during a very busy Cheer Competition weekend. This was why we were there so we didn't mind. Hotel was very full and the only negative (and not a real problem) was having to wait for the elevator on checkout day (understandable due to full capacity). Front desk staff extremely helpfull and friendly. Location ... excellent! Indoor... More

Booked 2 rooms, both City view in the new 'tower'. Rooms were clean and attractive. Beds and linens were clean and very comfortable. We stayed on the 14th and 15th floors - the elevators were fast and efficient. Designated elevators went to specific floors, so there was no waiting. Noise in the hallway at night around midnight attributed to patrons... More

We frequently stay at this hotel. Have stayed here for over five times - with kids n without. It's a very conveniently located hotel. Across the street from the casino resort hotel, connected with an unground tunnel/bridge. We got upgraded a couple of times. And the service is really good. Staff are friendly. They were constructing when we went, but... More

Check in was very quick, room was a goodreviewing faced the falls but you could only see the tip of them as the casinos parking lot is blocking most of it. Whirlpool is big and deep great for couples. Was very pleased with everything except our room had a very strong smell of cologne throughout our stay. Also the bed... More