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All 138 Niagara Falls hotels

Four Points by Sheraton Niagara Falls Fallsview

3.0 of 5 Hotel   |   6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
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Ranked #36 of 138 hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 3 days ago
Patchez89 Cleveland, Ohio
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1,327 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (433)
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English first
Cleveland, Ohio
Top Contributor
75 reviews 75 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel and room was nice. Like others have said, it is a little confusing with all the hallways and "banks" of elevators but after a day you get to know where you need to go. I love that there is a Starbucks here! It is connected to the Fallsview casino but we still have about a 5 minute walk... More

Was this review helpful? Yes 2
UK
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for two nights with our family of two adults and 3 older teenagers. We paid for a large room with a falls view. The room was great. We had a corner room with windows on both sides and it was very spacious. But despite having clearly booked for a party of 5 we had to request a rollaway... More

Was this review helpful? Yes 1
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear dunpaddlin, Thank you for taking the time to review your recent stay with us. I apologize that we did not have a cot in your room, you prior to you entering the room. I am disappointed to hear that you did not enjoy one of our three restaurants, we have Ruth’s Chris, East Side Mario’s and the IHOP all... More

Maple Grove, Minnesota, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

View is extremely important to me and therefore I want to pay extra to have good view of the Niagara Falls. We are given room 1702, 2nd floor from the highest (18th floor). Turns out that it's more like a river view than falls view. As seen in my pictures, 17th & even 18th floor (I went up to check... More

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Moscow, Russia
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed in the hotel for three days in July. We had a very good room on the 18th floor with excellent view on the Niagara. The view was fantastic. We could see both the American Falls and the Canadian Falls. The spacious room was clean and comfortable with king-size bed. The staff was very helpful. There... More

Was this review helpful? Yes 2
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear EvgenyNikolishin, Thank you for taking the time to post a wonderful review about your stay. It’s great to hear back from our guests who enjoy themselves during their travels. We look forward to welcoming you back in the near future! Sincerely, Dana Albano More

Tarrytown, New York
Top Contributor
61 reviews 61 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night on our way to Toronto. The room was very nice. It was clean and updated. Didn't have a Falls view, but I wasn't there to look out my window all day. The casino was across the street. Very convenient. It's a short walk to the falls. The reception/lobby and public spaces are a bit eclectic. It seem... More

Was this review helpful? Yes 1
Ottawa, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My family and I stayed here for 2 nights. We specifically selected this hotel because it was my son's birthday and he likes to stay in this hotel. When we arrived there was a big line of people waiting to check in and the lobby was packed. Luckily I was able to use my Starwood Preferred Guest card at a... More

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fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear LisaHSays, Thank you for taking the time to review your time in Niagara Falls. I was disappointed when I saw you only gave our hotel a 3 out of 5 star rating. As I was reading on I realized that you were actually at Sheraton on the Falls. Please consider staying at our property the next time you are... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed there for two nights and all in all its pretty good. It's probably one of the closest hotels waking distance to the falls. It was clean and comfortable. My only negatives are the parking fee of $15/night and it's connected to the casino so I felt it was confusing distinguishing between the lots and where to park. The... More

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El Paso, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I made a reservation on the hotels own site for a falls view room as part of a romantic trip as a surprise for my wife. The provided room on the 14th floor does not offer falls view but only a parking lot and trees. Checking back with the front desk the Hotel, where I was told, that this room... More

Was this review helpful? Yes 1
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear gerdr399, Our hotel had recently seen a change in management and the manager you had previously contacted is no longer with us. I assure you we take all customer concerns very seriously and always return all phone calls and emails. I apologize that we were not able to provide you with a higher Fallsview room, they are situated on... More

Selkirk, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 5 nights. Had a group rate of $140 but they would only honour the rate for 1 night and not the other 4 nights. The manager said he could fix it "but he wouldn't" Room was nice and big but had to request change of sheets and you had to request the cleaning staff to... More

Was this review helpful? Yes 2
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Susan F, I apologize that the front desk was not able to change your rates. All group room reservations are bound by the contracted rate that was agreed upon prior to arrival. The confirmation emails that are automatically generated from Starwood only show the first nights room rate and not the consecutive nights. We are looking into having this... More

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My family stayed for 3 HORRIBLE nites this August, we travelled from Edmonton for a family vacay and were excited about Niagra Falls!!! 1st ridiculous negative is the $15 a day parking across the street and if u move your car good luck finding a spot again later in the day!!!! If you are paying the outrageous price to stay... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • City view(13)
  • Very clean(12)
  • Valet parking(10)
  • Hot tub(10)
  • Very comfortable(8)
  • Great location(6)
  • Self park(6)
  • East Side Marios(4)
  • Front desk staff(3)
  • Parking lot(3)

Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Niagara Falls Fallsview 3*
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Also Known As:
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
4 Points By Sheraton Niagara Falls Fallsview
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Casino Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Niagara Falls Fallsview is connected to Fallsview Casino/Dragonfly Nightclub by indoor walkway. Our hotel is near Maid of theMist boat ride and Scotia Bank Convention Centre ... more   less 
Number of rooms
391

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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