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Clifton Victoria Inn at the Falls

2.5 of 5 5591 Victoria Avenue, Niagara Falls, Ontario L2E 3L4, Canada (Formerly Hampton Inn by Hilton at the Falls)
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Clifton Victoria Inn at the Falls
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Clifton Victoria Inn at the Falls
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1,096 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars NEW

We were pleasantly surprised! We purchased an incredible deal for hotel, waterpark and food vouchers. The accommodations were excellent considering the price paid. The rooms were older but clean and well kept. Bathrooms were acceptable and very clean. We upgraded to the two bedroom family suite for only $20 more and it made the stay that much better. Beds were... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We purchased their waterpark package and stayed one night. The hotel was full, but not overly noisy, and really quiet at night. The breakfast was simple (sausage patties,eggs, waffles, breads, yogourt), but moved efficiently especially since they had five waffle makers. Yes the pool is small, but for families with children it was perfect between 3' and4.5' deep, fairly warm... More 

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed in the jacuzzi suite with heart shaped tub. Jacuzzi did not work. I called the front desk and told them it was not working. The woman's response was " ah did you fill it with water" I said yes. She then said. "Turn the timer knob, it's beside the washroom on the wall" WOW! Really? Never had anyone assume... More 

Was this review helpful? Yes 3
Hamilton, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Our family trip was ruined when I awoke at 1am to go to the bathroom and found bed bugs on my pillow and in my bed. I immediately went to the front desk with the bugs on my pillow a day and told them I was leaving and wanted a refund. To get a refund I had to return our... More 

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I take our 3 girls here joining a waterpark package in with our room. It is highly convenient for walking to clifton hill, and the restaurants, and waterpark. Breakfast is included however isn't the best breakfast you'll ever eat, it's just a simple and easy way to start your day. Staff are nice and helpful :) they're... More 

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Waterloo, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for valentines day weekend the room was not what i was expecting but we stayed there we walked to the casino had a fun left went for a drive came back to the room and stayed in for the night. When we woke my boyfriend went to the car to get my brush only to find out... More 

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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

OK so the hotel room was clean, which is good. Issue checking in as the front desk staff did not know how to complete a pre-auth on a chip and pin credit card. Once that was done, we headed to the room. The room, while sold for 5 people could not accommodate 5 people. 2 queen beds do not sleep... More 

Was this review helpful? Yes 1
Oakville, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We purchased a wagjag coupon that included coupons for local restaurants and access to the waterpark. We paid $20 to get upgraded to a family suite. The room was clean, but I have to say it was quite dated. The carpets were quite old, and the comforter was very lumpy. The room was very large and had a separate room... More 

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Kitchener, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I booked a one night stay at the hotel in Feb 2015. My family have stayed at the hotel several times over several years, and as my family are originally from the UK, we often book family members visiting us in Canada at the hotel. We love the fact that the hotel is perfectly situated for sightseeing, Niagara-On-The-Lake, and local... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and the staff was very friendly. Breakfast was also very good. We stayed Friday and Saturday checking out Sunday morning. The breakfast eating area was unable to accommodate all the guests and guests were fighting over tables and chairs in an attempt to eat breakfast. My suggestion would be to install heat to the room which... More 

Was this review helpful? Yes 1
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Additional Information about Clifton Victoria Inn at the Falls

Address: 5591 Victoria Avenue, Niagara Falls, Ontario L2E 3L4, Canada (Formerly Hampton Inn by Hilton at the Falls)
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clifton Victoria Inn at the Falls 2.5*
Number of rooms: 127
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Also Known As:
Hampton Inn By Hilton At The Falls Hotel Niagara Falls
Hampton Inn Niagara Falls
Hampton Inn At The Falls
Niagara Falls Hampton Inn
Hotel Style:
#9 Business Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
#21 Family Hotel in Niagara Falls

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Traditional Double Queen Room (33)
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Traditional Double Queen Room (Upper Level) (39)
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Two Bedroom Family Suite with Balcony (51)

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