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Ramada Plaza Niagara Falls

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7389 Lundys Lane, Niagara Falls, Ontario L2H 2W9, Canada
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Ramada Plaza Niagara Falls
Best prices for: 1 room 1 guest
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Ranked #49 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars Reviewed October 16, 2013
Arlene427 Rochester
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1,417 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Ramada Plaza Niagara Falls
See the most recent reviews
Maple, Ontario
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 16, 2013

This place is good as it is across from the discount mall, but they don't have a standard and there is always confusion with the reservations. We made reservations on line and it is best to call the hotel directly this way there is no confusion. They all have different rooms and the last time we were there the room... More 

Was this review helpful? Yes
RamadaPlaza_10, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for your review. We are saddened to hear that you did not have an enjoyable guest experience. Please know we have taken your feedback and had each of these issues addressed. We apologize for any inconvenience this may have caused. We hope that we may welcome you back in the near future. Thank you. More 

Longueuil Annex, Quebec, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed October 16, 2013

we booked two room double bed two months in advances and got a double and a bunk bed...the door in bathroom malfunction and the front desk are cold and a robotic attitude ........ p.s wish the where bilingual.......

Was this review helpful? Yes
RamadaPlaza_10, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

I would like to take this opportunity to apologize for your unpleasant experience as a guest of the Ramada Plaza Niagara Falls. I appreciate the time you took to bring this matter to our attention. We sincerely apologize for the quality of service and substandard condition of your room. At the Ramada Plaza Niagara Falls, we take great pride in... More 

1 review
5 of 5 stars Reviewed October 14, 2013

The hotel is centeraly located. A walk across the street offers you great shopping at the outlets. The hotel offers a Starbucks and a sports bar which offered specials and made for some relaxing time while watching the games. We usually stay at the fallsview but after this weekend we will be coming back! Unbelievable value while offering amazing service..... More 

Was this review helpful? Yes
RamadaPlaza_10, Front Office Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you for the fabulous review! We are delighted to hear that our customer service levels were able to make your stay with us very enjoyable. We look forward to welcoming you back to our property in the near future! Thank you. More 

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