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All 137 Niagara Falls hotels

Ramada Plaza Niagara Falls

3.0 of 5 Hotel   |   7389 Lundys Lane, Niagara Falls, Ontario L2H 2W9, Canada
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Ramada Plaza Niagara Falls
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Ranked #49 of 137 Hotels in Niagara Falls
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1,305 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Ramada Plaza Niagara Falls
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Ontario, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Horrible customer service, food prices outrageous, bugs in room, used needles and bloody sheets, went for a hockey tournament and was given a room "deal" wouldn't have paid $10 to stay at this hotel. Pay $12/day for parking and lot is ridiculous, 5/day for Internet and couldn't get connected. Worst hotel stay ever. Will never be back

Review collected in partnership with Ramada

Was this review helpful? Yes 2
London
Top Contributor
59 reviews 59 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Purchased a Groupon for this hotel, as we have several times before. It is usually pretty average with few issues, but for the deal price it is a great value. This time we opted for a Suite because there were no other options. For $65 + $15 parking (they always add that) it was still a very good deal. The... More

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Toronto, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

The Room is good for Family of 4. Meet our expectation. Friendly receptionist and we enjoyed our stay.

Review collected in partnership with Ramada

Was this review helpful? Yes
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

First room had a vent hanging off the wall with an electrical box coming out and was so dirty I got a washcloth to start wiping things off. I called the front desk and he put me in the room next door. This room was a little cleaner but not much. The bathroom ceiling was disgusting, the quilt on the... More

Review collected in partnership with Ramada

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

my husband and I booked a room here for two days and would not stay here again. you cannot rent movies on the television in the room, the water In the pool was cold, even after hanging the do not disturb sign on the door our second day the housekeeper still entered our room anyways. we were married while in... More

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Clarkston, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago

After making the reservation I told the clerk that we would be either paying cash or using a different credit card and asked her NOT to submit to the bank to have the amount placed on hold. They totally IGNORED my request. So the amount of the room was held at my bank for FIVE days, with no access to... More

Review collected in partnership with Ramada

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RamadaPlaza_10, Public Relations Manager at Ramada Plaza Niagara Falls, responded to this review

William, Please accept my personal apology for the poor customer service you experienced during your stay with us. That is not the standard we uphold here at the Ramada Plaza and I can assure you this comment will be passed along to management to be handled accordingly. I do encourage you to contact our General Manager, Alan, at a.mccauley@ramadaplazaniagara.com to... More

1 review
5 of 5 stars Reviewed 4 weeks ago

As soon as you walk in you are comforted and relaxed by the warm and inviting atmosphere. As you approach the front desk, you are immediately greeted by customer service oriented staff. Our room was clean and modern. Don Cherry's Sports Bar attached also had amazing staff. With Shopping right across the street and a short drive to Clifton Hill,... More

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RamadaPlaza_10, Public Relations Manager at Ramada Plaza Niagara Falls, responded to this review

Thank you very much for the wonderful review Theresa!! We are thrilled to hear you found our hotel to have great rooms – which are clean and modern, and that our staff provided exceptional customer service! Our staff take great pride in the excellent customer service they provide! I am also happy to hear that you enjoyed Don Cherry’s and... More

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Additional Information about Ramada Plaza Niagara Falls

Address: 7389 Lundys Lane, Niagara Falls, Ontario L2H 2W9, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plaza Niagara Falls 3*
Number of rooms: 202
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Also Known As:
Ramada Plaza Niagara Falls Hotel Niagara Falls

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