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Sheraton on the Falls

Certificate of Excellence
4.0 of 5
Hotel website
5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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Sheraton on the Falls
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Ranked #10 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed January 7, 2010
jgallos Scarborough
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4,339 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton on the Falls
See the most recent reviews
Scarborough
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 7, 2010

Me and my boyfriend went to this hotel for my birthday ( (last weekend of dec). We were pretty excited. I had pretty high expectations because it was pretty expensive. Parking was pretty crappy, due to #1: pretty expensive and #2: when we checked in, the lady told is to go to the white elevators after parking the car. when... More 

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Singapore, Singapore
Top Contributor
184 reviews 184 reviews
68 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed January 6, 2010

This hotel is connected to the Crowne Plaza and shares the same complex as the casino, Rainforest café, WWE store, etc. I paid a little to upgrade to a partial fallsview room from my Priceline booking. The hotel is close to the American Falls but Horseshoe Falls is a little far away to see. Unfortunately 1 of the main water... More 

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Ancaster, Ontario
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2010

This is our second stay at Sheraton on the Falls and we have enjoyed it very much! It is in the perfect location and the concierge is more than welcoming to our Bull Terrier. The location is right at the bottom of Clifton Hill and about a 20 minute walk to the Canadian Falls. The falls view superior room is... More 

Was this review helpful? Yes 3
Whakatane, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 4, 2010

Our original bath was dirty so front desk asked us if we would mind changing rooms. Little did we know that she also upgraded us as well. It was magical having a gas fire in room and being able to see the falls from our bedroom. Amazing!! Front desk was more than helpful and very friendly. Bed was extremely comfortable.... More 

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PA
1 review
1 of 5 stars Reviewed January 3, 2010

Whirlpool is a jetted small tub at hotel. Workers pretend to be the manager only to find out they are not the real manager. Workers pretended not to speak English to not have to deal with you. At my suggestion, we decided to stay at the Sheraton for New Year's. We booked the King Whirlpool Suite with another couple. When... More 

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Toronto
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 3, 2010

Sheraton on the Falls has again impressed us with their fantastic service, lovely rooms and good value. This time we had their breakfast buffet as well. With their kids eat free deal it was a fantastic value for us. We enjoyed all aspects of our stay and our dining experience. We also got passes to the adventureland complex which is... More 

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WINDSOR
2 reviews
4 of 5 stars Reviewed January 2, 2010

My honey and I did rebook a trip for the following month we had originally gone. We received no $50 basket, nor an apology for not receiving it. I had sent a couple of letters to Don Calaguiro| General Manager - Sheraton on the Falls 5875 Falls Avenue I Niagara Falls I Ontario, and received no response from him AT... More 

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ontario
1 review
5 of 5 stars Reviewed January 1, 2010

My wife and I stayed at the Sheraton on the falls. We chose to come here because of our great experience we had during the Niagara Falls marathon. We were very thankful for the great service, view and late check out with a shower after the grueling marathon. As a result, we came again on the 23rd December. We had... More 

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macon, georgia
2 reviews
5 of 5 stars Reviewed December 29, 2009

The view was out of this world. The room was very spacious. The staff were the best that we came in contact with the entire trip. We were on out honeymoon and had traveled From Georgia to Niagra Falls. We stayed in North Carolina, West Virginia, Maryland, and New York City. The experience of Niagra Falls was so uplifting to... More 

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Brampton
1 review
4 of 5 stars Reviewed December 25, 2009

The location of The Sheraton is centre of the view, activities and dining available in Niagara Falls, Canada. Their staff is courteous, hospitable and professional. Although the Falls is the centre of this magnificant city, one doesn't have to leave the hotel grounds; families can also enjoy the indoor shopping, waterpark and dining. With all that is available; this felt... More 

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Hotel Review Summarization

What travelers say

  • Very nice(26)
  • Water park(21)
  • Great view(19)
  • View rooms(10)
  • Parking garage(7)
  • Hard rock cafe(6)
  • Indoor pool(6)
  • Corner suite(6)
  • Room service(6)
  • Very clean(5)
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