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All 137 Niagara Falls hotels

Sheraton on the Falls

4.0 of 5 Resort   |   5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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Ranked #10 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
coryandshawna
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4,039 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sheraton on the Falls
See the most recent reviews
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel! It's good for a romantic getaway with your loved ones. They treat you very well. I proposed to my girlfriend and they gave us a box of chocolates as a gift. I would highly recommend this place for anyone

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Guelph, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room at the Sheraton on the Falls in Niagara was by far the nicest hotel room that I have ever stayed in ... highly recommended. The view was fantastic of both the American and Horseshoe falls. The room offered many comforting amenities. I will be back!

Was this review helpful? Yes 2
Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

got a room on the 20th floor with a balcony, awesome view of the falls, room was nice and clean nothing super fancy. Breakfast buffet in hotel a little pricey. Business centre is small. Wifi was strong. Stayed 1 night but worth it seeing fireworks friday night, and watching falls. You can hear them from your room.

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel staff were very professional and friendly – the hotel is very good in that regard. Also, the location is fantastic. However, my room was really disappointing (1838). I was here with my family (three rooms in total) to celebrate my birthday. The other two rooms apparently had great falls views and were more modern than my room. My... More

Was this review helpful? Yes 1
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hi J C, Thank you for taking the time to share your feedback.I agree that our staff go out of their way to make our guest interactions a memorable experience. I suggest booking or upgrading to a fallsview room for your next visit and take advantage of our breath taking view from your guest room. Glad to hear you enjoyed... More

The Woodlands, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I felt this hotel was severely overpriced. Everything in the area was booked solid, so that may have contributed. We had an interior room with a tiny window that opened to the conference center. The room was very small and needs to be updated. Maybe the exterior rooms are better.

Was this review helpful? Yes 1
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Chcheese292003 Thank you for taking the time to share your feedback as we use it as a tool to improve. We do have a prime location in the city for both business and personal trips so I agree that you will see the prices rise in the entire city on a busy and/or popular weekend. I suggest you check... More

Bonnyville, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel's location to the falls is outstanding. Great view from our room and situated very close to the falls for walking. All staff and hotel personnel were very friendly and helpful. Some disappointments were, the cleanliness of the room, especially the pillows we had, the parking is quite a hike to get to your vehicle and sometimes very crowded.... More

Was this review helpful? Yes 2
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Steve J Thank you for taking the time to share your feedback. I agree we have an amazing location within the city, within walking distance to attractions and entertainment. Next time you should check out one of our amazing corner suites that offers floor to ceiling windows, a Jacuzzi tub and even a walk out balcony. We hope to... More

miami, fl
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently went to Niagara Falls for the first time. First I have to mention that you MUST stay on the Canadian side. It is much nicer, everything is happening on this side and most importantly the view of the Falls is better by far! Next and almost as important, now that I have seen the layout of the Falls... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel with my family. Upon pulling into the carpark which was abandoned I asked for a bell cart. I was told he would have to call a bell man and it was up to him to give me a bell cart. 5 minutes later and 2 kids screaming and crying I decided I would unload... More

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Melbourne, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Friendly check in staff, great view from the 17th floor of the fireworks from our room which a staff member had told us we wouldn't be able to see. Asked for connecting rooms as travelling in a group to be told on check in that none were available on the higher levels.

Was this review helpful? Yes
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Rochelle A, Thank you for taking the time to share your feedback as we use it as a tool to improve. I am happy to hear you were able to view the fireworks straight from your room it is an added experience for our guest visiting. We do try to accommodate all of our guests requests however I do... More

Hobart, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Love the Niagara area and this hotel is in the perfect location. Close to the bridge to the USA, close to fun shopping and dining and of course, very close to the falls! The service is excellent and the staff are friendly. We have stayed her more than once and each time enjoyed ourselves. My daughter loves the waterpark!!

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Hotel Summarization (Beta)

What travelers say

  • Very nice(43)
  • Great view(34)
  • Water park(32)
  • Hard rock cafe(12)
  • Crowne Plaza(11)
  • Parking garage(11)
  • Breakfast buffet(11)
  • View rooms(10)
  • Corner suite(9)
  • Ceiling window(9)

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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