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All 138 Niagara Falls hotels

Sheraton on the Falls

4.0 of 5 Resort   |   5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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Ranked #8 of 138 hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Cerealgirl108 Kitchener, Canada
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3,667 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (926)
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English first
Kitchener, Canada
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

If you want a great view of the falls and want to be close to attractions, this is a great hotel. The staff is amazing, which you don't always find with large properties. They were always courteous, friendly, and went above and beyond. The rooms are very clean. The toiletries were replaced daily. They even left complimentary bottled water every... More

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San Antonio
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

The Sheraton has the best views and location in Niagara! It's the one of the only hotels located right on Clifton Hill and looks over both of the Falls. Any hotel that has the same views doesn't have the same location! We were on floor 7 which had a fabulous view of the American Falls, and just a couple floors... More

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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for two nights with two children and thought the hotel was great. The location was perfect - you can walk down to the falls (1 block) or up Clifton Hill. The view from our room was amazing, especially on fireworks night (three nights a week). The room was clean, with two beds, a comparatively large bathroom (with average... More

Was this review helpful? Yes 1
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

like the crown plaza hotel is very run down need to be closed down, service very poor link to crown plaza hotel they called resort. What a joke Canada is very beautiful country but these two hotels let the country down. As for the water park this is a different price for local people cheaper double the price for overseas... More

Was this review helpful? Yes 1
Middleburg Heights, Ohio
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We paid $30 additional for a view of the falls, it was money well spent! The view was incredible, overlooking the American falls. The room was well appointed, very comfortable bed.the swimming pool on the roof was very enjoyable. The fitness center had more than most hotels, all LifeFitness, treadmills, elliptically, dumb bells, and several weight machines. All tis and... More

Was this review helpful? Yes 1
Toronto, Ontario
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Such a disappointing stay! From the out dated decor (has this property ever been renovated?), the cramped ugly room, the old tiny bathroom, this place felt like a comfort in. The only bonus is the outdoor pool and the gazebo deck. Other than that, I was extremely disappointed. Traveller tip don't bother paying for the city view upgrade it is... More

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Toronto, Canada
Top Contributor
52 reviews 52 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a couple of nights during the first part of July because they had a waterpark package deal. We were given a room on the 6th floor and was very surprised to see it propped open by the door latch when we got there. I spoke with a housekeeper and had her enter the room with us... More

Was this review helpful? Yes 3
Toronto, Canada
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We got an amazing deal for this hotel which included free buffet breakfast, casino passes, keg coupons etc. My wife and I had a great time and even though we were skeptical of all the "free" stuff we had no issues and enjoyed the weekend without breaking the bank.

Was this review helpful? Yes 2
north bay
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Sheraton because of the Fallsview waterpark. Was not disappointed in our accommodations. Customer service was a 5/5 as usual with the Sheraton experience. WE were given a lovely room on the 20th floor - very quite and clean and beds were comfortable and clean as has been my experience with Sheratons. Being on "the strip" was also... More

Was this review helpful? Yes 1
Ottawa, Canada
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great service on the surface from parking to checkin but the room`s housekeeping left much to be desired... Beds not very comfortable, too soft and the pillows useless. Wonderful view from the room, eccentric elevators, the most expensive Starbucks, disappointing lobby washrooms. An excellent place to stay with kids.

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(43)
  • Great view(34)
  • Water park(32)
  • Hard rock cafe(12)
  • Crowne Plaza(11)
  • Breakfast buffet(11)
  • Parking garage(11)
  • View rooms(10)
  • Corner suite(9)
  • Ceiling window(9)

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton on the Falls 4*
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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Hotel & grounds (245)
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Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Niagara Falls #4 Luxury Hotel in Niagara Falls #4 Spa Hotel in Niagara Falls #5 Family Hotel in Niagara Falls #7 Romantic Hotel in Niagara Falls #8 Casino Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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