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All 137 Niagara Falls hotels

Sheraton on the Falls

4.0 of 5 Resort   |   5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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Sheraton on the Falls
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Ranked #9 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
chris h Toronto, Canada
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4,070 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I always have a good stay with Sheraton. The service is always professional and top notch. Some of the rooms are a bit small but I tend to book a larger one. Overall the hotel is nice but it's the experience of the Starwood brand that I seem to appreciate. I stayed in many of the other hotels in Niagara... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Check in process was quick and easy even though the credit card system was down, the front desk agent handled it well and completed the check-in process in a timely manner. We had a fallsview room on the 16th floor with an amazing view of both of the falls, rainbow bridge, and the other hotels. Room was clean and comfortable.... More 

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Blerim M Thank you for the great review of our hotel! I am glad to hear that an unfortunate system error did not cause any inconveniences during your stay. Our staff are very accommodating and understand the needs of all of our guests. The pool is a great option we have to either get in some quick exercise or... More 

Kettering, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a superb hotel with commanding views over the spectacular falls, the rooms are well appointed and well serviced.The hotel restaurant offers a set price buffet with varied and good quality cuisine along. The staff are attentive and professional. All in all and excellent location for a relaxed break

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello BarringtonT4bsh Thank you for the great review of our hotel! We do have an excellent location and provide accommodations that let our guest relax and unwind during their stay. I agree that the fallsview rooms are definitely worth it as they provide that spectacular panoramic view. We are glad that you enjoyed your stay and hope to see you... More 

Inkstar
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Fantastic views, great location, very, very good staff. The new Jamie Kennedy restaurant, the renovated buffet, and the indoor connection to Casino Niagara and the Fallsview entertainment complex make this my favourite Niagara Falls hotel. Free Wifi too!

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Inkstar Thank you for the great review of our hotel! I have to agree with you that the hotel does have a variety of different amenities and attractions close or even within the property that add to making a memorable stay. We are glad that you enjoyed your stay and hope to see you again very soon. Thank you More 

Jakarta
Top Contributor
51 reviews 51 reviews
41 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Choose room that have view Niagara Falls, its very awesome... the location is very good, beside the Hard Rock Cafe, Starbucks Coffee, and Souvenir shop.. The lobby is quite big, reception is very helpful, the room is looks too old for Sheraton Hotel, but still ok, quite big, cleanness as always.. Breakfast is in 13th floor, they have spectacular view,... More 

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Bagus S Thank you for the great review of our hotel! Glad you enjoyed your stay, Yes our lobby is spacious and provides a variety of different amenities for our guest during their stay. I agree the fallsview restaurant is does have a spectacular view and it is an overall great experience when you are dining for any of... More 

Essex UK
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed there in late November for 3 nights and was a bit worried about how the weather would restrict our agender, but at no point did it other than making it even more beautiful. We were upgraded to the 20th floor with a loverly room which gave us a fantatic view of the falls. It snowed on the second... More 

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello EssexUKSteve Thank you for the great review of our hotel! I love to hear that you took advantage of the amenities included in the resort fee and that they contributed to a fun and memorable stay with us. The views at our hotel are definitely breath taking and add to a wonderful experience here at the Sheraton On The... More 

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a comfy place to stay with an excellent restaurant on the 13th floor overlooking the Falls. We had a choice of a buffet or menu. Take the menu. We had scallops fresh from NS and a rack of lamb. Both were first class. Room was spacious and very comfortable.

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Elle328, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Thanks for experiencing our Fallsview Dining Level; it is a breathe taking experience with a delicious menu. Hope to see you again very soon. Thank you, More 

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Right along Clifton hill and a five minute walk to the falls. Hotel is very nice and connects to casino and other attractions. Quiet rooms and updated. Starbucks in lobby as well as other shops.......

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Anthony I Thank you for the great review of our hotel! Our location is superb for all your vacation needs, we are within walking distance to local attractions and amenities and are even attached to a variety of different shops and the largest indoor waterpark in Canada. We are glad that you enjoyed your stay and hope to see... More 

Grosse Pointe, Michigan
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We were there on our honeymoon and had several things happen that in my opinion were just not what my past Sheraton experiences had involved. Dirty coffee maker in the room that we had UPgraded to. Went to make a tea triple checked the machine and the water came out brown and muddy looking - YUCK. The maids were ridiculous... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 1 week ago

Amazing overall hospitality, especially the valet parking. What a great concept, someone actually taking care of your vehicle while you enjoy the water park. Not having to worry about moving your car or paying for another day of parking takes the burden off of the traveler and the family. Thank you Sheridan on the Falls for your great hospitality. And... More 

Was this review helpful? Yes
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Troy H Thank you for the great review of our hotel! I agree having parking available in a busy tourist area is definitely worth it. The valet service that we offer here at the hotel is an excellent option to add that little extra convenience to your vacation. We are glad that you enjoyed your stay and hope to... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(43)
  • Great view(34)
  • Water park(32)
  • Hard rock cafe(12)
  • Crowne Plaza(11)
  • Parking garage(11)
  • Breakfast buffet(11)
  • View rooms(10)
  • Corner suite(9)
  • Ceiling window(9)

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#2 Business Hotel in Niagara Falls
#2 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#7 Family Hotel in Niagara Falls

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