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Sheraton on the Falls

Certificate of Excellence
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5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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1 room 1 adult
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Sheraton on the Falls
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5,267 Reviews from our TripAdvisor Community

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Toronto
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in a city view room with two queen beds. Enjoyed our stay here, great rooms, staff and restaurants. It was lovely that everything is attached. You can easily walk from one attraction to another. We spent some time at the waterpark, ate at the buffet restaurant and played some games in the lobby area. There is plenty of fun... More 

Helpful?
Thank rocky1330
ontario
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Great hotel, close to all attractions, casino and great falls view! Great room service and wonderful spa. Enjoying the spa services on a cold winter day is a luxurious treat. A great hotel for a weekend getaway...whether you're with your girlfriends or your honey!

Helpful?
Thank princess1964Ontario
Castleton On Hudson, New York
Level Contributor
172 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed one night for business, so did not request a room with a view, but it was just a few blocks walk over to the Park, where you can see The Falls, so that was nice bonus. very comfortable bed and staff was helpful. I enjoyed using their gym and the pool area semed nice if you were there... More 

Helpful?
Thank bluesmama11
Guelph
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

First I'll have to agree with a lot of what the other review says about the elevators. We were not angered by it but we had to laugh at how dysfunctional they were. 5 elevators with small metal etched labels indicating limited floor or upper floor access...they'd go up even when everyone was going down, open close doors very quickly.... More 

Helpful?
Thank Guelphenergyguy
New York
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The fireworks for New Years are amazing and this hotel has amazing views. Be sure your room has a falls view! We actually stayed December 31, 2014. Also, there is a concert that happens a few blocks away every year. Super stars really give a good show and of course there's the normal Niagara attractions. Also, this hotel connects to... More 

Helpful?
Thank kayenigna
Whitby, Canada
Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a falls view room and can't argue with the beauty of mother nature. Room was clean and service was good. Hotel was a bit dated but if that's not your thing, then don't worry about it. Looks like it would be good for families as there is a water park that is connected to the hotel along with some... More 

Helpful?
Thank Gman860
United States
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I will start with the positive aspects of our stay. The view was INCREDIBLE. The room was very clean. The beds were quite comfortable. I wish that were the end of my review, it would have been a positive experience. Sadly, the hotel has the WORST elevator system we have ever encountered. It's dangerous, slow to get to you, but... More 

Helpful?
1 Thank Benjwool
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My boyfriend and I stayed in the penthouse suite for our anniversary in November. Pretty decent price, although we had to call in to book because they don't have it listed online. Let me start off by saying what a view. It was a bi-level suite with two fireplaces and a nice big bathroom. Definitely worth every penny spent. We... More 

Helpful?
Thank Taylor C
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Taylor C, Thank you for the great review! We are delighted to hear you chose use to spend such a memorable occasion with. We are glad to our accommodations and services exceeded your expectations. Great to hear you will be planning a return visit, we can't wait to welcome you back! Thank you More 

Bronx, New York
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The evening staff was not the friendliest, very bland attitudes. the room however was very nice overlooking the falls. You could hear a low rumble with the doors closed and load rumble with the door opened. Parking is expensive at $25 for self parking and $39 for valet, it is outside parking and a looong indoor walk to get back... More 

Helpful?
Thank Juan R
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Juan R, Thank you for your recent review of our hotel. Thank you for your feedback and we are delighted to hear that your accommodations exceeded your expectations. I apologize you found the overnight parking option available inconvenient but there is an indoor walkway that connects you right back to the hotel so you don't even have to go... More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed in room 1694 (city view ) Saturday night to Sunday. - room was clean (bed skirt and pillows had small stains) so if you're super picky that maybe an issue. But it's a Nice Clean hotel. - valet/concierge and registration staff are helpful and nice! Rahul checked me in and out and he was very nice. This was a... More 

Helpful?
2 Thank True S
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello True S, Thank you for your recent review of our hotel. Thank you for your feedback and we are delighted to hear that your accommodations exceeded your expectations. Thank you for recognizing our amazing staff we will be sure to give our staff recognition for their great efforts. Thank you for choosing us to celebrate your birthday and we... More 

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