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Sheraton on the Falls

Certificate of Excellence
4.0 of 5
Hotel website
5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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Sheraton on the Falls
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Ranked #11 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
CdnMtnGal Toronto, Ontario
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4,295 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Ontario
Top Contributor
93 reviews 93 reviews
53 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for a conference recently, preceded by a weekend stay with family so my son could explore the waterpark. This is my second time at this property, both times for the same conference. The Good - Central location, attached to waterpark and arcade (both were big hits with my son), nice lounge with decent food and other amenities. The... More 

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Strathroy, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This spa was wonderful. Very clean, great view of the falls, luxurious, treatments were fantastic, staff friendly, professional and just plain great. Lynn who is a RMT did my massage and I couldn't of asked for a better one. Jen did my facial and pedicure so well done. I would definitely go back.

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Really enjoyed our stay here :)) We will definitely be back for a night out. Room was nice and clean. Loved everything about it. Front desk agent was very friendly and knowlegable about directions around the falls.

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Kimmy656 Thank you for the great review of our hotel! Thank you for the generous comments about our property and our staff. We are glad that you enjoyed your stay and hope to see you again very soon. Thank you More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For those not familiar with Niagara Falls, it can be extremely busy and touristy. Just round from the Falls there are very built up streets with lots of flashing lights, souvenir shops, fun fair type attractions, fast food and a casino. In the midst of the hustle and bustle, the Sheraton Falls View is a quiet oasis, which, with its... More 

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London, Ontario, Canada
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We took the upgrade for our room and I would say it was very much so worth it, we had views of both falls, mainly the American one. The hotel is clean, and the staff very friendly, and aside from the hotel being packed with prepubescent girls for some cheer-leading/dance competition, the hallways were relatively quiet. Located centrally to Clifton... More 

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London, ON
Top Contributor
107 reviews 107 reviews
36 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived to check in at about 6pm. Not many people ahead of us however once we got to the counter it took almost half an hour to get room keys. Though we made the reservation in October and requested rooms beside each other they originally were not able to accommodate us. This took some time and we finally received... More 

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South Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had a room with a falls view and that was just beautiful. Our room was clean but a bit tired. Our bathroom had a separate bath and shower and the shower was tiny. Also, when the room next to us flushed their toilet ours would bubble and when they were getting ready water would back up into our sink... More 

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very fun, you can find a lot of stuff to do inside, arcade, casino, water park, restaurants, and a incredible view, you can pass hours looking through the window ( my personal favorite thing to do at Niagara) beacuse the hotel orientation is perfect.

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Top Contributor
222 reviews 222 reviews
29 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just stayed 4 nights at the Sheraton Niagara. The room was nice with a sofa fire place and beautiful views of the falls. I would recommend upgrading to this suite and falls view. The beds are comfortable and the room is clean. Bathrooms are simple with a shower/ tub w ok pressure. We stayed in the club level. As... More 

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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is one of those hotels where your experience will be dependent on how much you paid for the room. We got an excellent deal because we were with a large group ($139/night including parking for 2 double city view room with min 3-night stay) and so it was great value. However I rate it as average because I have... More 

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello MandA2012 Thank you for taking the time to share your feedback. What a great deal you got, we are delighted to hear that we could accommodate for such a large group and offered that added convenience to your travels. The view of the falls from our hotel are breathe taking and we thrilled to hear you thought the same.Thank... More 

Hotel Review Summarization

What travelers say

  • Very nice(28)
  • Water park(24)
  • Great view(22)
  • View rooms(10)
  • Parking garage(8)
  • Indoor pool(7)
  • Hard rock cafe(6)
  • Room service(6)
  • Corner suite(6)
  • Crowne Plaza(6)
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