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All 137 Niagara Falls hotels

Sheraton on the Falls

4.0 of 5 Resort   |   5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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Ranked #11 of 137 Hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Madeleine J Milton Keynes, United Kingdom
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4,135 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milton Keynes, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Guys chose this hotel if you want a birds eye view of the falls get a top one overlooking with balcony it's perfect , breakfast in there resterant provides magnificent views of the falls and it is excelant. Top tip get a bus pass to take you about. Lots of tacky attractions which surprised me behind hotel but if you... More 

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Newmarket, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

We came down on my birthday weekend and stayed for two days/two nights for a relaxing getaway. We come to Niagara twice a year and have stayed in MANY hotels in the area. This hotel does seem like it needs a little updating and I as well noticed a musty smell upon entering room. We wanted to enjoy a nice... More 

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Reading
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

me and my bf travelled America/Canada and this hotel was amazing! the beds were soo comfy and our room was perfect! We paid extra for breakfast which was definitely worth it, there was a very broad selection of foods and even omelettes and pancakes made fresh on request. the view from the hotel is also incredible, eating breakfast opposite the... More 

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Spain
1 review
5 of 5 stars Reviewed 4 days ago NEW

amazing location, nice view from the windows, room was super clean and we have everything what we required. front desk super friendly, good breakfast, especial breakfast buffet good eggs and omlete... we would love to come back in march with our family

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Julio G Thank you for the great review of our hotel! I am so happy to here that your accommodations here at the Sheraton on The Falls had everything you needed during you stay. Thank you for recognizing our staff here at the hotel as we work hard to deliver exceptional service. Take a look at some of our... More 

Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Location: In terms of access to the falls - great, you are one block away from the American falls. You are also in the heart of all the activities such as Ripley's and the like. Personally though I preferred being up on falls boulevard near some better restaurants and night life (where I stayed on my last visit) but for... More 

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Key West, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

we stay at this hotel for 2 nights for the second time in a month ,we are from Gatineau ,7 hours drive and my wife and I loved it ,room was perfect ,big enough for us ,, the weather was not on our side ,so we enjoy the view from our room ,witch was nice ,the breakfast buffet was perfect... More 

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Michel G Thank you for your great review! We are thrilled that you enjoyed your time with us again and it is great to know we have gained a repeat customer in you. I see you enjoyed breakfast, have you checked out our fallsview buffet? Its open for breakfast, lunch and dinner providing excellent service and delicious meals to... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Our Room: 2 nights in the Corner Suite with a view of both the American Falls and Canadian Falls. Fees: There are 2 additional fees that Sheraton charges. Once is the Resort fee ($10) and the other is a Promotional Fee (around 4%). THE PROMOTIONAL FEE IS OPTIONAL. Every Niagara restaurant, service and hotel that charges it, you can ask... More 

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Port Stanley, Ontario
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a second great family vacation at the Sheraton on the Falls in the Fallsview Resort over the New Year's holidays. We took advantage of the New Year's Eve buffet and dance as well as the wonderful spa located on the 14th floor overlooking the Falls, which was breathtaking and a great experience. There was so much to do... More 

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Sharon L Thank you for the great review of our hotel! We are glad that you enjoyed your second family vacation with us and we hope that we can help provide more and more family vacations for you and your family. So glad to hear that you took advantage of the amenities we have here on the resort to... More 

rustington,west sussex
Top Contributor
54 reviews 54 reviews
11 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed 1 week ago

Good points......Wonderful location and view, Falls views only from certain rooms not all have a front facing view, A window that opens and temperature control in room. Not good...... Bathroom was very small......some parts of the hotel are shabby and the carpet in the Starbucks lobby area is very worn. Tea and coffee making in room would have been a... More 

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Dear Ginger669 Thank you for taking the time to share your feedback. I have to agree with your post that we do have a wonderful location here in the city and it is very convenient for our travelers staying at our property. Our fallsview rooms are immaculate with floor to ceiling windows and that breath taking view that just never... More 

Hamilton, Canada
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel with a hockey team and they put us on the floor with renovations. The floor was a mess so they moved us only to have partiers on our floor till 3 o'clock in the morning. The stuff they were very friendly but the fees can add up quickly. So they have a resort fee of... More 

Was this review helpful? Yes 2
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello JulieR0bin Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, I apologize for registering you to one of... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(37)
  • Great view(34)
  • Water park(30)
  • Hard rock cafe(12)
  • Crowne Plaza(11)
  • Parking garage(10)
  • View rooms(10)
  • Indoor pool(9)
  • Ceiling window(8)
  • Breakfast buffet(8)

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#2 Casino Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#4 Luxury Hotel in Niagara Falls
#5 Spa Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#7 Family Hotel in Niagara Falls

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