Spent two nights at Sheraton on the Falls while on business and was pleasantly surprised at how upscale and professional this property is. The staff are very accommodating and friendly and every service is available easily. Close to everything and the ability to walk from the parking garage to the property without going outside was appreciated. The room was very... more

We stayed here in October and it was a wonderful experience! The service was excellent, the hotel was beautiful, and our room was lovely and so clean with a great view of the falls. The staff went out of there way to make sure our stay was great. The location was great as well, as it is at the base... more

I recently (Oct 31 - Nov 2) stayed at the Crown Plaza next door and used the shared Concierge Staff. I want to commend the amazing personalities and attention to detail of two of your exceptional staff. I had the occassion to call on the concierge twice and it was a superior experience. Their kindness, patience, experience and smiling faces... more

stayed here for a couple of nights in the beginning of november. Falls view restaurant for dinner overlooking the falls? don't bother in the winter because they don't bother lighting the falls at night! room ok, hallways a bit shabby. Room service good, internet only $15 for 24 hours! Nice view though, falls loverly rest of town overpriced and tacky more

We stayed at this hotel for 2 nights and then traveled to Toronto for an additional 2 nights. Based on the reviews I had read, I was really looking forward to our stay. PROS * Very helpful valet service. Upon arrival, they welcomed us, told us where to park while we were checking in, then told us where to park... more

First of all we drove from atlanta,ga got there it was about four valet guy standing all looking [--] customer no help. we go checked in they did'nt tell us we could unload are things in front of the hotel we went to the self parking deck becuz it's 20.00 for parking they keep the luggage carts hostage so you... more

We had three rooms. 1563 & 1569 are very large rooms. Each had two queen beds with floor to ceiling opening window, sofa bed and gas fireplace. These two rooms are nearer the end of the hall closest to Clifton Hill. 2064 was a king with floor to ceiling window with walk-out balcony. All the rooms overlook a beautiful garden... more

I stayed 1 night at the fallsview room as a short trip because I really yearn for seeing the niagara falls. During my explorarion about the reviews about this hotel, I got some worry about the cleanness and condition of this hotel rooms. However, it was just worry and the actual room was wide, clean and in nice condition. Moreover... more

My husband and I were coming to New York to see our daughter and decided to visit Niagara Falls. Stayed at the Sheraton on the Falls and can't say enough great things about this hotel. The staff was always helpful in answering our questions. We were upgrated to a room with a view of the falls and it was unbelievable.... more