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All 139 Niagara Falls hotels

Sheraton on the Falls

4.0 of 5 Resort   |   5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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Ranked #10 of 139 hotels in Niagara Falls
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Karen_SB6344FF Toronto, Canada
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3,660 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (925)
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English first
Toronto, Canada
Top Contributor
52 reviews 52 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a couple of nights during the first part of July because they had a waterpark package deal. We were given a room on the 6th floor and was very surprised to see it propped open by the door latch when we got there. I spoke with a housekeeper and had her enter the room with us... More

Was this review helpful? Yes 1
Toronto, Canada
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We got an amazing deal for this hotel which included free buffet breakfast, casino passes, keg coupons etc. My wife and I had a great time and even though we were skeptical of all the "free" stuff we had no issues and enjoyed the weekend without breaking the bank.

Was this review helpful? Yes 1
north bay
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Sheraton because of the Fallsview waterpark. Was not disappointed in our accommodations. Customer service was a 5/5 as usual with the Sheraton experience. WE were given a lovely room on the 20th floor - very quite and clean and beds were comfortable and clean as has been my experience with Sheratons. Being on "the strip" was also... More

Was this review helpful? Yes 1
Ottawa, Canada
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great service on the surface from parking to checkin but the room`s housekeeping left much to be desired... Beds not very comfortable, too soft and the pillows useless. Wonderful view from the room, eccentric elevators, the most expensive Starbucks, disappointing lobby washrooms. An excellent place to stay with kids.

Was this review helpful? Yes 2
Ellsworth, Maine
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We got an outstanding deal here booking online. The hotel is very nice. We got an included upgrade to a room with a view of the Falls, though a bit oblique. Still, it was nice. No complaints, but there are a number of costs that add up - parking, resort fee. No one mentioned to us a resort fee, so... More

Was this review helpful? Yes 2
London, United Kingdom
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We got our room upgraded to falls view otherwise very average hotel in all aspects. Unlike of Sheraton brand. Front desk staff are stretched, tired and not enthusiastic. One manager of Front Desk was very rigid, unhelpful and uncaring during my discussion over the phone for the matter of upgrade. She showed no service attitude. I am surprised she is... More

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 2
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Recently spent 2 nights here whilst visiting the Falls. After much debating and questioning on Tripadvisor we took people's advice and booked a deluxe falls view room at this hotel. Wow, what a view from those floor to ceiling windows. I wonder if we were upgraded as our room was on the 21st floor and had a small walk out... More

Was this review helpful? Yes 2
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a room on the 20th floor overlooking both the Canadian and American falls, it was a perfect view and had a small balcony. The staff are very friendly and accommodating. The $20 coupon book we bought upon check in was definitely worth it, our kids loved the rides, mini golf, bumper cars and arcade. The buffet in the... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is in a central location easy to catch any bus line you wanted to take you were you wanted to go. The staff was friendly and informative. I loved how you could still walk to anywhere you wanted to go. The views from the outdoor pool and the Falls view dinning room are awesome. I would stay here... More

Was this review helpful? Yes 1
Bridgend, United Kingdom
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had one night here specifically to come and see the falls. It's a good hotel with friendly, helpful staff, although it's starting to show it's age a bit in the decor. The bed was comfortable and afforded a good night's sleep. Outside the hotel, the main strip is a bit like a cheap version of Vegas (for Brits, imagine... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(43)
  • Great view(34)
  • Water park(32)
  • Hard rock cafe(12)
  • Crowne Plaza(11)
  • Breakfast buffet(11)
  • Parking garage(11)
  • View rooms(10)
  • Corner suite(9)
  • Ceiling window(9)

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton on the Falls 4*
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

1,594 photos of this hotel

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Hotel & grounds (245)
Room/suite (422)
View from room (350)
Dining (38)
Bathroom (61)
Pool/beach area (24)
Family/play areas (1)
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Other (425)

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Room/suite (7)
View from room (1)
Hotel & grounds (5)
Dining (4)
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Other (10)


Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Niagara Falls #2 Casino Hotel in Niagara Falls #4 Spa Hotel in Niagara Falls #4 Luxury Hotel in Niagara Falls #5 Family Hotel in Niagara Falls #7 Romantic Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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