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Sheraton on the Falls

Certificate of Excellence
4.0 of 5
Hotel website
5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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Waterpark Fun With Bonus
Sheraton on the Falls
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Ranked #11 of 137 Hotels in Niagara Falls
Certificate of Excellence
A recent review
5 of 5 stars reviewed today
Karenbuca
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4,528 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW via mobile

Staff from front desk to maid service are super friendly and attentive. Accommodations clean and very comfortable. Definitely helped make our trip to Niagara Falls a memorable one. Hotel is right in the middle of everything with a fabulous location right at the falls. Excellent hotel! I would definitely recommend!

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3 of 5 stars Reviewed yesterday NEW

We booked two rooms through expedia adding in the comments section that we wanted the two rooms to be connected. On check-in this young man at registration says they don't see any such request and we should take it up with expedia. Finally, they gave us the two American Falls View room that we had paid for on the same... More 

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Fort Myers, Florida
Level Contributor
65 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

The biggest reason I would suggest this hotel is simply the view. You really can't get a better view of the falls. Make sure you ask for a room on the falls side. The higher the better. We were on the 19th floor and was great. The room has a large window with a small "balcony". You can't walk outside... More 

Was this review helpful? Yes 2
Mt. Vernon
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Sheraton on the Falls late May of 2015. I highly recommend the deluxe falls view room. It is definitely worth the extra money even if for one night. We had a very small balcony to stand on and could feel the mist from the falls. It is on the Canadian side and the view was breathtaking. We... More 

Was this review helpful? Yes 1
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello 4Chipsnsalasa Thank you for the great review of our hotel! I agree the fallsview rooms are great and offer a spectacular view. Than you for the recommendation. We are glad that you enjoyed your stay and hope to see you again very soon. Thank you More 

Picton, Canada
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed my two night stay very much. Nice clean room. Unfortunately the view was less than impressive since it was toward the town and not the beautiful falls! Food during our meetings was excellent and the staff was helpful and friendly. Only mild disappointments were: - the relatively late opening hours in the morning for both pools (8 am) so... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My family of four stayed here in June 2015. We reserved a Superior Room with a view of the American Falls. I can't say strongly enough how glad we were to be here. There are many hotels to choose from in Niagara Falls, Ontario. The views here are perfect because of how the hotel is situated on the river. The... More 

Was this review helpful? Yes 1
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Kate K, Thank you for the great review of our hotel! Great choice on the fallsview room as they view is incredible to look at while spending some down time in your guest room. We here love that you enjoyed that added feature on Friday and Sunday nights because the city puts the fireworks on and our guests are... More 

Sheffield, United Kingdom
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a room with a view of the falls, there was 2 double beds in and a lounging area, as well as a bathroom with huge bath and power shower. Wifi also included. The staff are all very helpful and work very hard. Hotel is in the ideal location at the base of Clifton hill with a great... More 

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Boynton Beach, Florida, United States
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel offered amazing views of the Falls. We were up on the 21st floor with a small walk out balcony. Each day we met couples out on the balcony from very far away places like Australia. The first afternoon of our visit was spent just walking up and down the walkways directly in front of the hotel offering amazing... More 

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Prather, California
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Good view of the American Falls, with what is called a Juliet Balcony on the room. That’s a very narrow balcony with a guardrail, that won’t allow a cocktail outside, but is accommodated with floor to ceiling windows, making the room light and airy. The secret with these Juliet balconies is to open the windows and turn your whole room... More 

Was this review helpful? Yes 3
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Adenine, Thank you for the great review of our hotel! Delighted to hear that you enjoyed that added feature to our fallsview rooms as the Juliet balcony does offer that extra Niagara Falls Experience as you mentioned. Glad to hear that your modes of transportation were appropriate for your travels and we were able to add that extra ease... More 

Swansea, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for 1 night on10th June. We had a room on the 5th floor overlooking the falls. The room was quite spacious and the beds very comfortable as were the pillows. The bathroom was a decent size with the usual toiletries and face cloths but no shower cap. We had an evening meal in the restaurant which... More 

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GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Ann186466, Thank you for the great review of our hotel! Great to hear you enjoyed the comfort of our Sheraton Sweet Sleeper bed which is standard in all our guest rooms that come with luxurious sheets, a deluxe duvet, a selection of feather down and hypoallergenic pillows, and a custom Sealy mattress. Great choice on your dining options as... More 

Hotel Review Summarization

What travelers say

  • Very nice(26)
  • Water park(21)
  • Great view(19)
  • View rooms(10)
  • Parking garage(7)
  • Hard rock cafe(6)
  • Indoor pool(6)
  • Corner suite(6)
  • Room service(6)
  • Very clean(5)
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