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Sheraton on the Falls

Certificate of Excellence
4.0 of 5
Hotel website
5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
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1 room 1 guest
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Sheraton on the Falls
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4,807 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived just past Midnight after a 9 hour drive from NYC. We hit some construction traffic jam which delayed our estimated arrival time. The front desk staff was very very slow in getting us checked in. There are many discussions regarding the parking, but we decided to self park which cost $25.night behind the Crown Plaza Hotel which is... More 

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Melbourne, Australia
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked a family falls view room and on arrival somehow were upgraded to a split level penthouse with a balcony. OMG - we had a beautiful view of both the American and Canadian falls. The falls are illuminated at night and if you are lucky enough to be there on a Friday or Saturday night you will see the... More 

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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Sheraton on the Falls lives up to its four-star rating. Service was efficient and courteous, the room was very spacious and clean, and the view of the falls was, of course, impressive. I will only say that for a Thursday afternoon, the hotel lobby was overpopulated and noisy (other reviewers have commented on this), and the $25 breakfast (though... More 

Was this review helpful? Yes 3
Longniddry, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My son and myself booked this hotel for two reasons while visiting Niagara Falls, firstly by reputation (Sheraton has a very good and high standard), secondly for a falls view. Well, the hotel does NOT live up to the standard of other Sheraton hotels, it was very shabby and badly in need of a refurbishment. We had a twin double... More 

Was this review helpful? Yes 1
Peachtree City, Georgia
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Falls view rooms have fantastic views. The rooms are very comfortable and the staff is very nice to interact with. The only drawbacks were that the plumbing was a bit loud at times when others were showering or drawing a bath you could hear the pipes moan and groan. There was also a lot of waiting involved with catching... More 

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a wonderful place to have a second honeymoon! Our hotel room was on the 20th floor on the side of the building so had a fabulous view of both the American and Horseshoe falls; also great view of the Skywheel and Clifton Hill from the Juliet balcony (and I could actually feel a little bit of mist from the... More 

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Sacramento
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The only great thing about this hotel is the location, unimpressed otherwise. It's a busy tourist spot so there's a lot of foot traffic in and out of the lobby and the hotel in general. Our room- queen bed but for some reason it seemed smaller and not too comfortable. The tub didn't drain water when I took a shower... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
Level Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel if right in the centre of everything. Close to the falls with the most wonderful views. We had lunch here on a day trip from Toronto and would love to have stayed. There is a large Starbucks on the ground floor and the place was very busy.

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Aurangabad, India
Level Contributor
110 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

the hotel location and orientation is such that it offers and excellent view of both the falls even while u r dining, view from the breakfast table is fantastic, u can just walk down to the falls when ever u feel like.

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Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived at the Sheraton on Sunday afternoon, after leaving our original inn without checking in because it was awful. At first we were told there were no vacancies (by the desk clerk) but asked to speak to a manager. He not only found us a very nice room with a fireplace and a partial view of the Falls. The... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very nice(26)
  • Water park(21)
  • Great view(19)
  • View rooms(10)
  • Parking garage(7)
  • Hard rock cafe(6)
  • Indoor pool(6)
  • Corner suite(6)
  • Room service(6)
  • Very clean(5)
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