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Marriott Niagara Falls Gateway on the Falls Hotel

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6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)
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1 room 1 guest
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Marriott Niagara Falls Gateway on the Falls Hotel
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1,959 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mississauga, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

The location of this hotel overlooks the Falls and with the right room selection gives an amazing view of the falls. Service was excellent, the facilities were great and the room was most comfortable. Two of the members of the party were visitors from Guyana, South America, and since this was their first visit Canada, they are returning with very... More 

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Canandaigua NY
1 review
4 of 5 stars Reviewed 2 days ago NEW

If your'e going to view the Fall's you have to book a Superior Room or better. I stayed on the 26th floor and was very happy. Rooms are a tad old but well maintained and clean. Staff was very polite and friendly. Everything is pricey in Niagara Falls, Before you complain about something ask. You can usually get a perk... More 

Was this review helpful? Yes
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day PoolHallRed, Thank you for your wonderful comments regarding your stay with us. We are so happy to hear that you enjoyed the hotel and view we offer. We hope to see you again soon. Gord Chow More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Around 8:00 in the night we reached at the hotel room. We got confused on where we had to check in. Every Staff in the hotel room were very kind and friendly. Once you come to the lobby, there is a free wifi you can connect to. We were check in at a room in the Marriott Hotel with a... More 

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4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day Alsuperbro_Sellu, Thank you for staying with us and for sharing your great comments! We are so happy to hear that you loved your stay and the view from your guestroom. We hope to welcome you back again soon. Gord Chow More 

Toronto, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had a good experience in this hotel; receptionist (male) was very polite & friendly; even gave us a free coupon for a good dinner; room was big, clean and tidy; very good view of the Falls from the hallway close to the elevator; only thing missing was the free breakfast that many hotels there offers; also, you had to... More 

Was this review helpful? Yes 1
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day varghese47, Thank you for your comments! We are delighted to hear that you and your family had a great stay with us. We hope that you will come and see us again for another holiday. Gord Chow More 

Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Arrived on a Tuesday. Hotel was really busy. It appears there was a convention and the hotel seemed very understaffed. Upon our arrival at 1:30 pm it took us an hour to get checked in. Thee were only two or three persons a head us. There were three reservation desk very oddly arranged but only one was staffed with employees.... More 

Was this review helpful? Yes 1
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day mastcfw, Thanks for taking the time to share your feedback from your stay with us. We appreciate your comments regarding the service received and quality of stay. We are very sorry for any inconveniences caused to you during your stay with us. We thank you for your comments so that we may strive to provide better experiences to... More 

Pass Christian, Mississippi
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The rooms were Clean. A little Over priced . Good view of the falls. Needs free wifi in the rooms and not at a daily rate. Slow elevators. Wego bus stop was out front very convenient. Parking is an open parking lot for $25 per day plus tax. Staff was nice.

Was this review helpful? Yes
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Hello mlladner, Thank you for posting a review on TripAdvisor. We appreciate your comments regarding your stay and your suggestions. We hope that you will come and stay with us again soon. Gord Chow More 

Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

If you book with this hotel, be aware of extra costs that you will acquire during your stay. Want to park, that'll be an extra $50 and the parking lot is about 10 minute walk away, want to valet your car that'll be another $50 as well. Did you want to use wifi, that'll be $10 a day as well.... More 

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4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day GingerRDP, Thank you for staying with us. We are sorry that you were unaware of the additional charges at the hotel. We do have the parking rates on our confirmation emails as well as listed when booking online. The onsite self parking is $25.00 per night and valet parking is $30.00 per night. We hope that you will... More 

Sudbury, Canada
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed at the Marriott Gateway in Niagara Falls, very nice hotel, clean, amazing views but no hot water. I let hotel staff know the first morning but still had cold showers for 2 days. The bell staff and front desk were great, friendly and apologized.

Was this review helpful? Yes
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Hello Fernde, We thank you for letting us know where we fell short of your expectations. I understand how upsetting no hot water would have been for you. We are happy to hear that the rest of your stay was great. We hope that you will allow us the opportunity to host you again so that we may provide you... More 

1 review
5 of 5 stars Reviewed 1 week ago

This is an absolutely fantastic hotel! We stayed for two days in a two room suite on the 25th floor and the views where great! Rooms where very nice fresh and clean. Check in was a snap, no problems with elevators, and the staff was friendly and helpful. We called down for an extra pillow and cover and two minutes... More 

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Newington, Connecticut
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently vacationed here with our grandchildren and had a room on the 22nd floor, overlooking the falls. What a fantastic view! We never tired of gazing out our huge two story high windows. What we liked about this hotel was the location, the friendly staff, and the proximity to many chain restaurants (easy with kids, but not gourmet dining).... More 

Was this review helpful? Yes
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