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Marriott Niagara Falls Gateway on the Falls Hotel

4.0 of 5 6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)
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Marriott Niagara Falls Gateway on the Falls Hotel
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Marriott Niagara Falls Gateway on the Falls Hotel
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1,657 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my husband on our honeymoon, we had an amazing time, they upgraded us to a higher floor and met our needs with no problems at all! Our room was amazing, clean, the fireplace worked, the shutters in the tub opened up so we could see out the window which was facing the falls. There's a skywalk... More 

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Kingston, On
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here once before and we liked it again this time. Great view of the falls although it was raining and foggy a lot. Nice room and we had a table and 2 chairs where we could sit and watch the falls. Great dinner and buffet breakfast in Milestones. The halls and elevators were cold for some reason and there... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We came here for our 3 year anniversary. Our room was on the 10th floor right off the elevators. The ambiance is delightful! The staff here is immensely helpful as well. They give you great ideas for what to do at the falls and where to go to dinner for your anniversary! Safe location as well, which is always a... More 

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Oakville, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Comfortable room with a great view of the Falls. Food in the Milestones Restaurant was excellent! Nice photos of iconic local pictures were featured in our room.Elevators were quick even though we were high on the 31st floor.

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4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day Greg, Thank you for staying with us recently and for sharing your great experience with Trip Advisor! We look forward to your next visit. Gord Chow More 

Contributor
17 reviews 17 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed there on 7th-9th October. Room is on the 10th floor with whirlpool, and decent view of the horseshoe falls. 2 single beds and a sofa, as well as a TV. However, when we asked for assistance, the staff greeted us with rude and reluctant faces. The lifts also take up to a minute to come despite there being 4... More 

Was this review helpful? Yes
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day, Thank you for sharing your feedback from your stay. I am sorry to hear that our associates were not welcoming towards you during your stay. I understand your disappointment. This is not the standard level of service that we pride ourselves on providing. We hope that we will be able to welcome you back again soon so that... More 

Pickering, Canada
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decided on a last minute trip for the family. Paid extra for a higher floor. Hall was so cold, view was excellent, beds super squeaky. Walls paper thin. We were woken up by the person in the next room coughing. Was like they were in the room with us. Mentioned to front desk and we're told Aww too bad we... More 

Was this review helpful? Yes 2
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day Rhea, Thank you for choosing Marriott. I am very sorry to hear that you did not have an enjoyable stay with us. I apologize that your experience was less than satisfactory due to the noise from a neighboring guestroom. I understand how upsetting that would have been for you. I hope that you will consider staying with us... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I booked the Casino package for the weekend and had the best time. We had a king bed suite with a lovely whirlpool tub and fireplace. The view from the 31'st floor, overlooking the falls, was simply amazing! The room was spotless and staff were so friendly. We received a $25 voucher for the casino and had... More 

Was this review helpful? Yes
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day 11lindaa, Thank you for the wonderful comments! We look forward to your next visit. Gord Chow More 

Thunder Bay, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I found the hotel management staff exceptionally rude and unaccommodating. The doors out front were malfunctioning due to high winds and nobody was there. You literally had to pry them open with your hands. The rate was very overpriced for a cold and sloppy week in November. Breakfast was $19+/person. Wifi was $6.95 or $9.95/day. Parking was $25 for OUTSIDE... More 

Was this review helpful? Yes
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day failynne28, Thank you for staying with us. I am sorry to hear that you did not enjoy your stay. We do have plans to renovate our guestrooms, and hope to begin this process very soon. I apologize for the lack of service and cleanliness that you experienced. These are not the standards that we strive to provide to... More 

Gold Coast, Queensland, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a beautiful motel the views over the falls was amazing The staff and rooms were excellent as was the food. Full buffet breakfast every morning Starbucks inside foyer excellent Its not far from the casino about a 5 min walk Plenty of good food and pokies shopping is easy with in walking distance

Was this review helpful? Yes
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day lisa1607, Thank you for sharing your great comments on Trip Advisor. I am very pleased to hear that you enjoyed your time with us. Gord Chow More 

Markham, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was average. The most disappointing thing was the view. It was advertised as a City View. Hardly!!! It was overlooking the Scotia bank arena and conference center. Lots of trees and dark at night. Parking was $25. per day.

Was this review helpful? Yes
4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day Robin, Thank you for staying with us. I am sorry to hear of your disappointment with the city view that you had from your guestroom. We hope that you will book a Falls View room on your next stay, so that you can truly experience an amazing view. We look forward to welcoming you back. Gord Chow More 

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Additional Information about Marriott Niagara Falls Gateway on the Falls Hotel

Address: 6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Niagara Falls Gateway on the Falls Hotel 4*
Number of rooms: 405
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Also Known As:
Marriott Gateway On The Falls Hotel Niagara Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#1 Green Hotel in Niagara Falls
#7 Luxury Hotel in Niagara Falls
#22 Family Hotel in Niagara Falls
#22 Romantic Hotel in Niagara Falls

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