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Marriott Niagara Falls Gateway on the Falls Hotel

4.0 of 5 Hotel   |   6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)
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Ranked #25 of 137 Hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 2 days ago
Tugwood London
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1,577 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There are two Marriott hotels by the Falls. This is NOT the spa hotel but the other, much taller one. Stayed here for one night. Check-in was competent but you would expect this at a Marriott. We had a suite with a separate bedroom, and a sitting area with floor to ceiling windows overlooking the Horseshoe Falls. Not quite the... More

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Douglasville, Georgia
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Falls Gateway for 3 days and nights and it was nothing short of a phenomenal experience! The front desk service was far superior than even the Marriott hotels we have stayed with in the US. Darrell at the Front Desk took extra time to both welcome us and to answer all of my... More

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Dublin, Ireland
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel for one night while I was visiting the falls. I had a falls view room and would highly recommend you upgrade to a falls view room, the views are amazing. The hotel is about a 10-15 walk to the falls and then a further 5 mins walk to the maid of the mist. Rooms were... More

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Cleveland, Ohio
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Was here for 4 days for a conference. The outside was nice and the lobby area is nice as well. My room on the other hand was not so nice. Most of the room as covered in dust. It's small. Bathroom was very small and bathtub of course had hairs in it. Bath towels were stained in numerous colors. Couch... More

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Halifax, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for a national conference (held across the street at the Scotiabank Convention Centre) with hundreds of other women (shared the room with 2 ladies from my home province). I thought the people at the reception desk could have been a little bit more friendly, but I understand that when your hotel is completely packed it can... More

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Singapore, Singapore
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family and I (three adults, two kids) stayed for two nights in a suite on the 31st storey. It was very clean and spacious and had the basic amenities. The view of the falls was breathtaking both at night and in the day. I liked that the building was located at the end of the tourist area, so it... More

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Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The bathtub was covered by a layer of stain and dirt over the years that it became grey in color. I did not even shower at all during my one night stay. I think that summarizes it all. Wifi is available for charge. Okay, at this time in age, even McDonald's offer free Wi-Fi! And you can't even open or... More

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4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day Othcarini, I am sorry to hear that you did not have a memorable stay with us. I apologize for the lack of cleanliness that you experienced. I understand how disappointing that would have been for you. We are working towards a renovation and hope to begin this process very soon. We do have a printer in our business... More

Bloomfield Hills, Michigan
Top Contributor
74 reviews 74 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed here for many years, falls view suite and the view was as amazing as it can get in Niagara Falls. The issue was the reception staff. A lot of people were complaining as we stood in the line to checkin. The young man with long brown hair was just not friendly and courteous to anyone. He just... More

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4410, General Manager at Marriott Niagara Falls Gateway on the Falls Hotel, responded to this review

Good Day DrVAhluwalia, Thank you for sharing your comments from your stay with us directly and with Trip Advisor. I hope that you will consider staying with us again. Gord Chow More

Leicester, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night in August 2014. First impressions were that the reception staff almost expected you to know where to go and where things were, but other than that, Ok. We paid extra for a falls view room, which was on the 25th floor and believe me, it's worth every penny extra. What an amazing view. Absolutely... More

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Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 1 night during labor day weekend. Just a disclaimer I stayed in the Marriott Fallsview the previous night, so this rating is a comparison. I thought this Marriott was average. The service was good, the room was good, and the pool was good (nice and warm!). There was nothing spectacular about this hotel. When I stayed... More

Was this review helpful? Yes 2
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Additional Information about Marriott Niagara Falls Gateway on the Falls Hotel

Address: 6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7, Canada (Formerly Sheraton Fallsview Hotel and Conference Center)
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Niagara Falls Gateway on the Falls Hotel 4*
Number of rooms: 405
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Also Known As:
Marriott Gateway On The Falls Hotel Niagara Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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