Mattresses were very soft and lumpy. Bathrooms need updating. Towels were very thin and when we were going to ask for more, no one was in the office. The remote needed batteries. Some weird man walked around outside our room when we were checking out. He walked in our room before we were finished packing our car to leave. Couldn't... more

it was so scary we actually left for another hotel, despite having paid for 2 nights. they provided us with soaps from holiday inn and ramada inn, shampoo from days inn, and lotions from best western. there were only 2 other rooms occupied out of their 4 buildings. the only light around the buildings were the headlights or streetlights 2... more

My husband and I booked our hotel first and then read the reviews. We were very worried! The hotel room was very clean, the staff very helpful, the pool was clean and the coffee in the lobby was hot. No problems!! So the shampoo is from a different hotel, what do you want for $39. We would stay there again... more

I wish I had read these reviews prior to our trip to Niagra Falls. The rooms were booked by a friend in order to get plenty of rooms together for a baseball team. Our first night, we were awoken at 2:30am by bugs crawling across our faces - when we got out of bed there were at least 40 visible... more

Very dirty. A room had bed bugs. Candy wrappers left in drawers from last visiters. Musty spelling rooms. more

At first I didn't think it was so bad the bed looked clean and also the bathroom, and I thought I could live with the carpet stains, we just stayed at this hotel because we normally just crash into bed around 3 AM and this time it wasn't different but this time when I woke up I had something that... more

This place may be the worst hotel I have ever stayed in. I would give in a negative 1 star if possible. The room was dirty, but the beds did seem clean. The funniest moment of the day was when I walked in the bathroom. Although this is a "Red Carpet Inn" (I'm guessing the red refers to the stains... more

THis is a real piece of junk in the town. And also, the staff is very rude. I would never stay or reecommend this. more

After reading the reviews prior to checking in to this hotel, I was scared! This hotel was by no means fancy or new, but it was clean and within walking distance to the main attractions. It took us about ten minutes to walk to the Fallsview casino. I checked the bed for bed bugs but found the bed to be... more