I recently purchase a deal for one night at this hotel in a jacuzzi room, as a birthday present for my daughter. The windows in the room didn't open, and I guess because of the jacuzzi, the room had a mould problem, with bubbling paint on the walls. Disgusting. I feel bad since I was the one who purchased it.... More

Went to this hotel April 2nd came back April 3rd. Got this deal thru my loyality package for $69.95 per night plus taxes. Also received a $20.00 voucher to the keg, $10.00 to the I Hop restuarant and free shuttle service. Nice clean hotel with small pool and fitness room. Got upgraded to room with balcony which is bigger and... More

Nothing special, but the price for value was pretty spot on. No falls view, no WOW factor. Just alright. Good location if you want to be a bit away from the hustle and bustle. More

We booked a weekend away in Niagara Falls and decided on the Ramada. We had a Jaunt.ca voucher. Not a good idea. We asked for a smoking room which I had confirmed that same week. When we got there we were told that we couldn't have one because they were doing renovations on the smoking floors. You didn't know that... More

We stayed at the Ramada Niagara Falls using a Jaunt coupon. Of course the price was decent but not great considering the location. I would have preferred to be closer to the Falls. The on-site restaurant (IHOP) was closed for dinner with a sign saying "Under renovations" but when questioned the staff admitted they close during the off season and... More

We bought a night here through Travel Zoo, so we didn't have to pay a lot ($79 for a Saturday night, including a $40 Keg Restaurant coupon). The only complaint that we had is that we reserved months in advance and requested a Kingsize Whirlpool room, and were told when checking in that our credit card was "declined" that morning... More

My husband and I purchased a jaunt.ca voucher for a King bed room and some dining vouchers. We had a terrible experience. The King bed room we were put was right next to the elevator. (Room 601). Throughout the night, we were woken up every 10 minutes by people getting on and off the elevator. The noise was so bad.... More

We purchased our room from Priceline - saved a bundle actually. The room that we got was clean, we had a good view of the street down below. Ice machine was on a different floor - I will live. Walking distance to Fallsview Casino and Clifton Hill a selling point. Free shuttle bus to all attractions a deal breaker for... More

I was somewaht surprised to see all the other comments from dissatisfied customers, hoping that maybe our experience was an individual one, and the customer service couldn't have actually been that poor... however it was. It takes a lot to write a negative review for me, as we are typically fairly easy to please... Similar to those below we bought... More