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Travelodge Hotel by the Falls

5257 Ferry St, Niagara Falls, Ontario L2G 1R6, Canada (Formerly Quality Hotel Near the Falls)
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Travelodge Hotel by the Falls
Best prices for: 1 room 1 guest
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Ranked #39 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 2 weeks ago
Anne S Toronto
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303 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keswick
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Check in was very quick and pleasant. Room was a little dated, heater was not quite and had trouble keeping a constant temperature. Parking charge of $14/day.... Why... My morning shower, no hot water at all. Then the bath towel is about 24" long. Bed was firm and not comfortable at all. Sorry but would not stay here again.

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Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear rbkbwick, Thank you for taking the time to share your comments from your recent stay. I am sorry you did not have a favourable stay and that you had problems with the water temperature and room temperature. I have followed up on these concerns to ensure this does not re occur for Guest Satisfaction is very important to us.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Travelodge by the Falls for a night during the March Break with my parents and my two children. The hotel was immaculate. Our room was perfect, very clean and nicely updated with a lovely view of the downtown area. We visited the beautiful pool and hot tub. We were treated very well and had an excellent... More 

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Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear Chrystal M, Thank you for your very nice comments, I will be sure to share them with the Team. I am so glad that you and your family had a good stay and we look forward to welcoming you back. The hotel does have a great view of the Clifton Hill area and in a very good location close... More 

Bournemouth
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 18, 2015

This was the perfect stay for our family. Good parking access, elevators, pool, large clean room and spa-bath. It's one of those where I don't need to add anything. Opposite a hotel that I stayed in in 1992 (Days Inn - former Travelodge) and I couldn't be happier. Great food all around the area inc Mexican and Hooters. Nice and... More 

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Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear DanGold, Thank you for taking the time to write a review from your recent stay. I am so glad that you and your family had a good stay. Our hotel is ideal for families with the pool, hot tub and a breakfast restaurant which is very affordable. I hope that you return, we will be here to welcome you... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2015

We really enjoyed our stay, they accommodate the group in perfect manner, even when they has power break they handled it very well. Friendly service , location is perfect, close to activities & everything which made it easy for us to walk even in this cold weather.

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear Hala D, Thank you for taking the time to write a review from your recent stay. I am so glad that our friendly and guest focussed Team here took care of you. We are indeed close to the Clifton Hill Attractions and to the Falls. We look forward to welcoming you back on your next visit to Niagara Falls.... More 

Greater Cleveland
Top Contributor
289 reviews 289 reviews
59 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed March 11, 2015

This hotel is a great value on Hotwire. I paid $39 USD/night + tax. Overnight parking is $14 CAD with in-and-out privileges. The hotel is in a pretty good location. One can walk to the falls in less than one mile. The hotel has an early 90s look and is clean enough. I was impressed for the price. The view... More 

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Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear ClevelandBeachBoy, Thank you for writing a review from your recent stay. I am so glad that you had a good stay and found the hotel comfortable. We indeed are in a great location with only being a short walk to Clifton Hill and the Falls. All of our rooms have a fridge and microwave and I apologize if your... More 

Etobicoke
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 4, 2015

alright hotel. didn't get great service on check in. lady just sat in the back and saw us there and didn't come out for 5 minutes. only 2 pillows on the bed that were very flat. no one asked on check out how our stay was or anything. just simply asked for parking payment and that was the only words... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear Emily V, Thank you for taking the time to share your feedback from your recent stay. I apologize for the service issues you experienced, that is not acceptable and be assured that I will follow up to ensure that this does not reoccur. The satisfaction of our guests is very important to me and I hope if you are... More 

Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 1, 2015

We stayed the weekend of the 27th of Feb. We got this hotel for $27.00 a night via Hotwire our total was $69.27 plus $28 in parking for the two nights, to say we were pleasantly surprised was an understatement. It is an older hotel and shows some signs of wear and tear but it very very clean and a... More 

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Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear C_McG95, Thank you very much for taking the time to write a review on our hotel. I'm glad you were pleasantly surprised and that you found value with your stay. I'm sorry that your neighbors were loud and you were disturbed. I wish that you had called down to the Front Desk and we could have taken care of... More 

Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 17, 2015

Overall this was a really good stay. We stayed there on the Feb 14th ($158.19 tax incl.) then extended our stay for another night ($90.39 tax incl.) because we didn't want to drive in bad road conditions besides we were really enjoying our stay here. We booked through Hotels.com. The receptionist was friendly and helpful. Check in and check out... More 

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Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear Jossybaby, Thank you for writing a review on Trip Advisor. Thank you for the positive feedback regarding our staff friendliness and cleanliness of the rooms, I will certainly share it with the entire Team. Our hotel does have great amenities like fridges and microwaves in all the rooms, a great breakfast restaurant with very reasonable prices and ample parking... More 

Toronto, Canada
Top Contributor
63 reviews 63 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 11, 2015 via mobile

I stayed here for some recent meetings in the city. The hotel is in major need of renovations. Rooms are very dated. Heaters are inconsistent. Hot water in the shower would go from tepid to cold to burning hot. I stay in hotels regularly and details were lacking.... No decaf or tea in the room, two shampoos and no conditioner,... More 

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Manager190, General Manager at Travelodge Hotel by the Falls, responded to this review

Dear TravellingPriest, Thank you for your feedback from your recent stay. Our hotel prides itself on the friendliness of our Team and very clean rooms and facilities. The hotel is close to the Clifton Hill attractions and Niagara Falls itself. We are working on upgrading our facilities and so far have included a fridge and microwave in all of our... More 

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