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All 138 Niagara Falls hotels

Holiday Inn Niagara Falls - By The Falls

3.0 of 5 Hotel   |   5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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Ranked #29 of 138 hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 4 days ago
MichaelH_32 Shady Spring, West Virginia
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454 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Shady Spring, West Virginia
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have frequently stayed at Holiday Inns as a family and enjoy the hotel chain very much. This particular 3 day stay was just ok. Room was clean and the staff very kind and courteous. Parking was free but doesn't seemed to be monitored often as we had to wait for an open space to park after we arrived. It... More

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new jersey
20 reviews 20 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I returned to this hotel after 5 years. It was a great stay back then and is why I came back and why I will post again about it. Once again this hotel does not disappoint at all. Firstly, the main thing I care about is a clean place. I am very picky about having a clean hotel. Once again... More

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 1 night in August to see the falls. Arrived at 1.30pm on Saturday, had no problems parking although when we left at 5pm on Sunday evening the parking lot was very full. It's shared with local attractions so I would advise to get there early. Room wasn't ready when we arrived, we were asked to come back after... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel looked great online so I decided to book it for our family vacation. Was not at all what it appeared to be. Very old and smelled bad. Called specifically to request a view on falls side since husband and I had recently celebrated an anniversary, we got view of parking lot. Balcony was old with only 2 plastic... More

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Goshen, New York
1 review
1 of 5 stars Reviewed 1 week ago

Chose this hotel because it had an outdoor pool. The outdoor pool was closed for our entire stay. Our tv did not work. We had a great technician fix it, but was in our room for 3 hours. The vending machines had no drinks stocked and we were told breakfast was free. The kids got there food from the buffet... More

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Bristol, United Kingdom
Top Contributor
112 reviews 112 reviews
54 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very friendly hotel, which we enjoyed staying at. It is very close to the falls, the Skylon Tower and about a twenty minute walk from Clifton Hill, which makes it in quieter location than some. Free parking is available in an open lot, on a first come, first served basis, but this didn't prove to be a... More

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Hanover, Canada
Top Contributor
63 reviews 63 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here for a few days for a mini honeymoon that was gifted to us. We stayed in a nice king bed room with a view of the city. Our stay was part of the package deal on their website. Our breakfasts and dinners were included which made it a great value. We even chose to... More

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Johnsburg, IL
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was perfect for me and my children. It was within walking distance of all that we were interested in seeing. The pools were small, but big enough to enjoy. The staff was friendly. My only complaint is that we asked for a rollaway bed, but never received it. When I went back down to ask about it, they... More

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IHGCare, Guest Relations Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Dear KatieBlount, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

Mount Airy, Maryland
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was not a typical Holiday Inn from my experience. Parking was shared with all of the nearby attractions and a space near the hotel was not guaranteed. The staff was extremely helpful upon check in and during our entire stay. The rooms were nice but depending on where you are in the hotel, the views can be the roofs... More

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Ajax, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first stay at this hotel that is strategically immediately above the falls. Having enjoyed the falls view from our rooms at other hotels, we wanted to see if we can trade the view for much more room and in this case we were pleasantly surprised. It is a very well located and maintained hotel, however with no... More

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Additional Information about Holiday Inn Niagara Falls - By The Falls

Address: 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Niagara Falls - By The Falls 3*
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Also Known As:
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Niagara Falls Holiday Inn

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Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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#24 Romantic Hotel in Niagara Falls #29 Casino Hotel in Niagara Falls
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Official Description (provided by the hotel)
Welcome to Holiday Inn by the Falls. The perfect location to see it all. We are as "close as it gets" to the mighty "FALLS", only one block. The new Fallsview Casino is located directly across the street, the Imax Theatre is behind us, the Skylon Tower is beside us and many sites and attractions are within walking distance. Parking is absolutely free to our guests. Our hotel features spacious guest room with private balconies. We are one of the few hotels with BOTH an indoor pool and outdoor pool. Relax in our whirlpool or sauna. Coco's Terrace Steakhouse and Pizza Bar are located just off our lobby. Steaks cooked to perfection on our wood fired or gas grill. We are famous in Niagara Falls for our Wood Fired Pizza Oven and gourmet pizza's. On our terrace we feature local entertainment nightly. Our location is the centre of all the action. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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