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Holiday Inn Niagara Falls - By The Falls

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5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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1 room 1 guest
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Holiday Inn Niagara Falls - By The Falls
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605 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Davison, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Hotel was dated. Staff was friendly. Our room was right by the elevator and faced the parking lot so it was way too noisy. Pools where really small and not cleaned enough. Beds where decent. No fridge or microwave so you where forced to eat and drink at restaurants. But for the price it was a great location and average... More 

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Davison, Michigan
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed two days here without a view as we spent most of our time out sight seeing. This is an average older Holiday Inn. It is a short walking distance from the falls. We walked each day down the hill to the base where you could walk to table rock

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

A very nice hotel with a few secrets. Found a lovely secret offer of dinner for two per room at the posh restaurant at the top of the Skylon Tower. Do it you won't be sorry! Also the artwork in reception check in is interesting. Check out the chandler. Pleasant people work there. Dining room could have been a bit... More 

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Paw Paw
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel looks really nice from the pictures and the lobby but when you get to the hall and the upper levels you see it is a older hotel. Our Room was nice and clean but I arrived at 2:35 and was told I had to wait till after three to get in cause my room was not ready. I... More 

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Toronto, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

The location is great - walking distance to Fallsview casino and other great restaurants. Parking is also free. The cons of this hotel outweighs the pros. We stayed in room 602 and it was dirty. Toilet seat is worn out and fraying. A used dress sock was left behind on the floor, there was hair on the towel rack and... More 

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AGMManager, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for your comments regarding your stay. We are very sorry that your room was not satisfactory. We can guarantee that sheets are fresh from the laundry for every new stay. The beds are thoroughly inspected for bed bugs after every guest and nothing was present in this room. Our front desk are more than happy to walk any... More 

MA
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We spent 2 nights in this hotel with the family. The rooms themselves were very dated and had spotty WiFi. The pools were nice. Heated Indoor and outdoor pool. The best part about this hotel was outdoor bar and location!!! The staff was very friendly and the atmosphere at the outdoor bar was amazing. My husband and I spent some... More 

Was this review helpful? Yes 1
Bricktown, New Jersey, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is in great location, very clean, beds were comfortable, The issue all started at check out.. We were with 2 other couples, 1 american, and 1 Canadian besides us from USA. !st they tried to charge us a tourist tax, because of a article I saw on your web site I had them remove this, you do not have... More 

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Union City, New Jersey
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

First the staff - nice, polite, friendly. One note - there is a $50 Canadian deposit per night. Now parking is free, they give you a card to display in your window overnight so that you do not get a ticket or get towed as they share the parking lot. As for the hotel entrance - nice glass entryway with... More 

Was this review helpful? Yes 4
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A very good experience with a great location and very courteous staff. The falls are a short walk away and you can easily come and go several times a day. Room was very good and with all amenities. I reached Niagara Falls by the last VIA rail around 1030pm and it took quite a while to find a can to... More 

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Levis, Quebec
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a beautiful stay at this Holiday inn with my familty. It is very old but kept relativly clean even if sometimes it dosen't look like it because it is so old. I know they will renovate it soon and I would certainly go there again if it is renovated. It is very close to the action and a... More 

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