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All 137 Niagara Falls hotels

Holiday Inn Niagara Falls - By The Falls

3.0 of 5 Hotel   |   5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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Ranked #27 of 137 Hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 4 days ago
Global_Traveller_X England, United Kingdom
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474 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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England, United Kingdom
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed for one night in October 2014. The staff were pleasant and helpful and check in was quick and easy. Car parking was our three back and I was given directions and a pass. The room was clean and tidy I have no complaints. The hotel is located close to the falls just five minutes walk down to the river.... More

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Senior Contributor
23 reviews 23 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel had a great location. Only blocks to the falls! Being a platinum member, we were given a free pass to the observation tower which was a $25 value (I recommend going up during the day, instead of at night). We had booked a breakfast included package. The breakfast was probably the worst I've had. Everything was cold or... More

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Brunswick10, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for your comments regarding your stay at our hotel. We will review our Buffet Breakfast content with the Kitchen Staff to see if improvements can be made. We recently (August) did a complete upgrade to our WIFI Service and have state of the art equipment as well as the ability to handle more than 800 devices. I am... More

Innisfil, Canada
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've stayed at many hotels and I wasn't overly impressed. Would I stay again? If the price was right. Would it be my first choice? No. I am surprised it currently ranks has high as it does. Lets start off with the positives. *Great location *Room was clean *Beds were comfortable *Pillows were nice *Great night sleep every night *Pool... More

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Brunswick10, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

We appreciate your review as it helps serve our guests better in the future. We will review your comments regarding the restaurant and housekeeping with our staff and make improvements accordingly. The back door is locked from 11pm to 7am. The only way to enter the hotel is with a room key. We recently had our wifi upgraded to state... More

Kawartha Lakes, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a really nice hotel and right across the road from Fallsview Casino. Very clean and roomy. Complimentary parking and a pool. Close to the falls and many other attractions. Would come here again.

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Austin, Texas, USA
Top Contributor
92 reviews 92 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located about a block from the falls. That makes for a great location. Attractions are right next to it such as the Skylon Tower, an IMAX movie theatre, and casinos. Our room was nice. We enjoyed the attractive design throughout.

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Columbia, Missouri
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are clean and nice. There is a pool and a fitness room. The parking is free and is close to just about everything. The falls are just down the street about 2 -3 blocks but coming back is up hill. There is a resurant inside the hotel. We got it through priceline.com.

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Cleveland
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful location...literally right across from the Casino and a 5 m inute walk down the hill to the Falls. Desk clerks were very nice. Breakfast buffet was ok...Rooms were clean and spacious. Senior rate was very good...free parking!!

Was this review helpful? Yes 2
Milton
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have to say that in the past I have dismissed this hotel based in the exterior look. I had stayed here for a night during March Break and was pleasantly surprised by the interior and cleanliness of the hotel that I booked it for a girls night in September. Again all our needs were met, bonus that they do... More

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Highlands, North Carolina, USA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Holiday Inns are always hit or miss; this one is a miss... The only positive I can see is there location. It is within walking distance to the Falls, Starbucks, and a couple decent attractions. The hotel staff at check in was very rude. The lobby and common areas are full of gnats (or some type of flying insect). The... More

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IHGCare, Guest Relations Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Dear jwiggins315, Thank you for taking the time to review our hotel. It is truly regrettable that you did not fully enjoy your recent stay with us. I sincerely apologize for any inconvenience our elevator and level of service provided may have caused. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain... More

Poulton Le Fylde, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My friend and I stayed here for a night at the end of May. At first we were apprehensive as the hotel appeared dead and dull; however when we stepped into the room, the room was exceptionally clean and the bathroom was a great size for a hotel! One negative point i'd like to make is that the room did... More

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Additional Information about Holiday Inn Niagara Falls - By The Falls

Address: 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Niagara Falls - By The Falls 3*
Number of rooms: 122
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Also Known As:
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Niagara Falls Holiday Inn

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