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All 138 Niagara Falls hotels

Holiday Inn Niagara Falls - By The Falls

3.0 of 5 Hotel   |   5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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73%
Ranked #27 of 138 hotels in Niagara Falls
A recent review
4 of 5 stars reviewed 3 days ago
MK-likes-to-Travel Montreal, Canada
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430 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Montreal, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is in the best location at the Falls but just way too pricey. We did decide to do the enchanted package that was around 375$ before taxes that was offered by the hotel, After HST it was almost 420$ just for one night, but at least it came with a set 3 coarse dinner menu for the Skylon... More

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Brunswick10, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for your honest review of our hotel. We are proud to announce that this past weekend we installed our new wifi service that can accommodate 800 devices. We are confident that our WIFI problems are history. Updates are in the works for our rooms. Most of our A/C have been replaced and are very quiet. More

Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Nice hotel within walking distance to the Falls. It's an older property but is completely renovated -- we had no issues during our 3-night stay. All the staff was very warm and friendly. Indoor and outdoor pools. The in-hotel restaurant (Coco's) had a wood fire oven and offered delicious pizzas. A Starbucks is just down the street. Finding a reasonably-priced... More

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Rishon Le Zion, HaMerkaz, Israel
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I was expecting for more from HI. Its not easy for me to rate the hotel as I rated but if I compare this hotel to other hotels I visited at the past and specially in thus trip, I think that its reasonable. Anyway, I will start with the good things about this hotel. The stuff are welcoming, smiley and... More

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Long Beach, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for two nights. The hotel was clean, the staff was friendly they offered free parking and wifi. No refrigerators in the room. The buffet breakfast was just ok. The food was cold the first morning. The location is the best feature of this hotel. Walking distance to restaurants, Starbucks and the falls. The hill is somewhat steep... More

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Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfectly located up to date clean and friendly hotel on the heart of Niagara. Room was adequate for 4 people had to request extra towel for the 4th person and were only one creamer per person for coffee. Otherwise no complaints at all. A short steep downhill walk to the falls, Starbucks and restaurants a plenty. Clifton Hill is about... More

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Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located and offers free parking. The staff is friendly and the beds are comfortable. Unfortunately the rooms have no safe and no refrigerator. They also offer free wifi. Most of the time however there was no signal or it was very weak in our room near the front desk. They should install more access points and... More

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Sainte-Marthe-sur-le-lac, Canada
Top Contributor
126 reviews 126 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location on Murray Street is perfect for the fallsview strip and very close to the falls. However, the hotel is in desperate need of a make-over, especially the rooms and carpets, which are well past their best. The beds are comfortable and the breakfast at Coco's is good.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Dear Sandra C, Thank you for your feedback. I am glad you liked our convenient location. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry the room quality you received was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us... More

Indiana
Top Contributor
63 reviews 63 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are big and we loved that there was a sink outside the bathroom, as well as one in the bathroom. If you travel with kids you'll love this feature! You actually get a falls view if you're on the 5th floor or higher. We were on the 5th and could catch a glimpse of the falls from our patio.... More

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Courtice
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best thing about this hotel was the location, about 5 minutes walk to the falls itself, Clifton Hill and the tourist area, hotel is located directly across the street from the Fallsview Casino. We booked a king room for 1 night and found it came with a Jacuzzi tub and a large balcony that overlooked the pool. Parking was... More

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Peekskill, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here in July 2014 and loved our stay. The rooms were neat and clean. A little outdated furnishings, but very clean. The balconies were a nice treat and let us have a private place to put bathing suits to dry. The breakfast buffet was very good and the kids were free. Its about a 2 block walk to... More

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Additional Information about Holiday Inn Niagara Falls - By The Falls

Address: 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Niagara Falls - By The Falls 3*
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Also Known As:
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Niagara Falls Holiday Inn

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#25 Romantic Hotel in Niagara Falls
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn by the Falls. The perfect location to see it all. We are as "close as it gets" to the mighty "FALLS", only one block. The new Fallsview Casino is located directly across the street, the Imax Theatre is behind us, the Skylon Tower is beside us and many sites and attractions are within walking distance. Parking is absolutely free to our guests. Our hotel features spacious guest room with private balconies. We are one of the few hotels with BOTH an indoor pool and outdoor pool. Relax in our whirlpool or sauna. Coco's Terrace Steakhouse and Pizza Bar are located just off our lobby. Steaks cooked to perfection on our wood fired or gas grill. We are famous in Niagara Falls for our Wood Fired Pizza Oven and gourmet pizza's. On our terrace we feature local entertainment nightly. Our location is the centre of all the action. ... more   less 
Number of rooms
122

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