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Holiday Inn Niagara Falls - By The Falls

3.0 of 5
5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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Holiday Inn Niagara Falls - By The Falls
Ranked #26 of 137 hotels in Niagara Falls
4.0 of 5 stars 194 Reviews
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194 reviews from our community

What travelers say about this hotel
  • FREE parking(7)
  • Rooms are clean(6)
  • Skylon Tower(5)
  • Friendly and helpful(4)
  • Would definitely stay(3)
  • Great location(3)
  • First floor(3)
Traveler rating
    49
    84
    36
    12
    13
Only show reviews for Family (53) | Couples (83) | Business (2)
Date Rating
Edmonton, Canada
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2012 NEW

We stayed two nights at this location as a package deal. It included two nights accommodation, two breakfasts in Coco's Restaurant, one dinner at the Skylon Tower and one dinner at Cocos .I have reviewed the restaurants separately. Guest services were friendly and helpful. The room was clean and comfortable. The beds were great but I do not enjoy their... More

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See 4 more reviews by onesmartcookie1 for Niagara Falls
Halmstad, Sweden
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 31, 2012 NEW

We, two adults and our son, stayed here for one night during our visit to Niagara Falls. There is no view of the falls, but that was no problem. We were not there to stay in the room and watch the falls. To do that you just walk a very short distance and then you see them and hear the... More

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Scarborough, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 25, 2012
1
person found this review helpful

Great location , very clean nothing bad to say . Will be back. Sorry I forgot about the free breakfast , it was very bad . Hotel very nice , restaurant sucks.

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Dundee, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2012

My wife and I have stayed at this hotel 4 different times, and I have yet to be disappointed. The location is great, walking distance to the falls, I-Max next door, Skylon tower close by. The rooms are very nice and also very clean, they have a wonderful staff. The restaurant is very elegant and the food is great. For... More

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See 2 more reviews by robert g for Niagara Falls
Williamston, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 9, 2012
2
people found this review helpful

Location Location Location!!! We pretty much walked everywhere in the vacinity of the hotel. Really liked being so close to everything. The hotel is older and does appear dated in some areas, but we have no complaints! Our room was clean and over looked the pool area. We would stay here again.

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Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 4, 2012
1
person found this review helpful

A girlfriend and I booked this hotel a week in advance for a "girls weekend"; the price and location is something that you cannot beat! Also, every room in the hotel has a balcony. The views are not that great, but its nice to be able to open the sliding door for fresh air. We requested late check-out on Sunday... More

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See 10 more reviews by Vegas0717 for Niagara Falls
Brunswick10, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review
May 7, 2012

Thank you for your wonderful comments regarding our Hotel. Please accept my sincere apologies that you did not feel welcome at our hotel. We love our guests and appreciate your business. We will be looking into your check-in experience and ensure it will not be repeated. Thank you for you patronage and we hope that you will re-consider and stay... More

Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 2, 2012
2
people found this review helpful

My friend and I took this one night package on April 30, 2012. We were warmly greeted by the hotel staff, who quickly checked us in and explained our supper/breakfast package. Our room was attractive, nicely decorated and clean. Our view was one of the parking lot and Imax Theater. Our dinner was in the revolving dining room at the... More

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NYC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 26, 2012
2
people found this review helpful

In April, my wife, kids and I stayed here due to is reasonable price and location (walking distance to the Falls). Hotel has a nice restaurant (CoCo's) and very nice decor. The rooms on the other hand are a bit older, but clean. My biggest concern was that my hotel room was left open for at least 12 hours by... More

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Brunswick10, Front Office Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review
April 27, 2012

Thank you for taking the time to review our hotel and express your concerns. We would like to point out that the General Manager did try to contact you in your room. All the doors on our hotel rooms are self closing doors and are inspected on a regular basis it is very surprising that your door did not close.... More

Toronto
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2012 via mobile
1
person found this review helpful

Great for staying one or two nights. Free parking close to the falls (you have to walk uphill coming back from the falls though). Very comfortable beds.

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the world
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2012
1
person found this review helpful

We travel ALOT and stay in lots of hotels... and this hotel is great. It's exceptionally clean, comfy beds, lots of space, (we have a king bedroom on the top floor/6th) with nice furniture. Plus, it's quiet (can't hear the neighbors) and super close to the Falls... ... only thing room does not have is microwave and mini fridge. Closeby:... More

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See 3 more reviews by NancyPower for Niagara Falls

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Additional Information about Holiday Inn Niagara Falls - By The Falls

  • Holiday Inn Niagara Falls
  • Niagara Falls Holiday Inn
Address: 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
Price Range: PLN: $$

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Holiday Inn Niagara Falls - By The Falls
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