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Holiday Inn Niagara Falls - By The Falls

3.0 of 5
5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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Holiday Inn Niagara Falls - By The Falls
Ranked #31 of 138 hotels in Niagara Falls
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285 reviews from our community

Traveler rating
    66
    130
    53
    20
    16
See reviews for
Families
80
 
Couples
122
 
Solo
5
 
Business
7
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Toronto, ON
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2013 NEW

My wife and I stayed at this hotel during the Victoria Day long weekend. This hotel is located directly opposite of the new casino and across from the Hilton. The location is absolutely amazing as it is walking distance to the falls and casino. It is about a 10 mins walk to Cliffton Hill. Parking and WiFi are free which... More

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Stadtbergen, Germany
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

My wife and I stayed three days in this hotel. The room was absolutely clean and tidy. The attentive and very nice staff easily meets every need. The waterfalls are just 5 minutes away. Due to its central location, everything is very accessible. Bars, casino and many other interesting attractions .. The food is absolutely great, especially the wood oven... More

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West Palm Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013 NEW

Recently, my family and I stayed at Holiday Inn by the Falls and it was wonderful. The hotel is close to everything, great location. The rooms were clean and fresh, which made me want to stay another night. The restaurant “Coco’s” had excellent food and the service was outstanding… Next time I’m in Niagara Falls I’ll be staying at Holiday... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed May 18, 2013 NEW

Recently, we stayed here as a part of our annual get away. I have to say that this hotel was great and the staff was very kind and accommodating to our many, many questions about the local attractions. Our room was comfortable and clean (as a business traveler normally this is so appreciated). We enjoyed the restaurant and its very... More

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Orangeville, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2013

Loved this hotel ! It was clean, quaint and central to everything. Awesome pizza from wood burning ovens! It was easy to park our car. We walked to almost everything. There were even a couple of good clubs for clubbing. Can't wait to go again. I will definitely stay there again and would recommend this hotel.

Was this review helpful? Yes 1
Grimsby, Ontario, Canada
1 review
4 of 5 stars Reviewed May 16, 2013

We recently stayed at the Holiday Inn by the Falls as part of a group. We live reasonably close but chose to stay so we would be with our kids group. While not the largest hotel in the area, we found it to be very clean and reasonably up-to-date. The staff were very accommodating, especially when my son had forgotten... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed May 15, 2013

My husband and I stayed here the weekend of May 10 and 11. We were greeted with friendly smiles as we arrived at the front desk. Check in was a breeze. Our room was clean. The entire staff was wonderful, and very patient answering our questions, finding us directions etc. Breakfast in the morning at Coco's was really good too.... More

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Thunder Bay, Ontario, Canada
1 review
1 of 5 stars Reviewed May 13, 2013

The two girls I roomed with were covered in bites, one went to the hospital and got shots. We were told we were lying by the staff, and were not given another room for that night. They made us room with other girls we were there with. Still waiting on a refund for the night we didn't have a room.... More

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Brunswick10, General Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review
May 17, 2013

We regret that Megan did not enjoy her stay at Holiday Inn by the Falls. We take great pride in creating a first-class guest experience and we take any negative feedback very seriously. After the problem was reported, our experts conducted a thorough inspection. We have had no subsequent reports of problems from our experts or any guest of the... More

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Lance Meadows
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 12, 2013

2 day package deal includes 2 breakfasts and 2 dinners, clean comfortable rooms. Central location across from the casino, close to cross border shopping. Four senior ladies have enjoyed this getaway for 9 years and hope to make it 10 years.

Was this review helpful? Yes
Vancouver
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 11, 2013

The hotel is centrally located in Niagara Falls and easy to find. Check-in was simple and fast as I pre-paid my stay. I was given a room on the 2nd floor of the hotel. I was lucky that I wasn't given room at the top floor because another guest said the elevator stops at every floor. I think there were... More

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See 2 more reviews by digipro78 for Niagara Falls
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Hotel Summarization (Beta)

What travelers say

  • Skylon Tower(11)
  • FREE parking(8)
  • Great location(5)
  • Friendly and helpful(4)
  • Rooms are clean(4)
  • First floor(3)
  • Would definitely stay(3)

Additional Information about Holiday Inn Niagara Falls - By The Falls

Address: 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 138 hotels in Niagara Falls
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to Holiday Inn by the Falls. The perfect location to see it all. We are as "close as it gets" to the mighty "FALLS", only one block. The new Fallsview Casino is located directly across the street, the Imax Theatre is behind us, the Skylon Tower is beside us and many sites and attractions are within walking distance. Parking is absolutely free to our guests. Our hotel features spacious guest room with private balconies. We are one of the few hotels with BOTH an indoor pool and outdoor pool. Relax in our whirlpool or sauna. Coco's Terrace Steakhouse and Pizza Bar are located just off our lobby. Steaks cooked to perfection on our wood fired or gas grill. We are famous in Niagara Falls for our Wood Fired Pizza Oven and gourmet pizza's. On our terrace we feature local entertainment nightly. Our location is the centre of all the action. ... more   less 
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Also Known As:
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls - By The Falls Hotel
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn

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Holiday Inn Niagara Falls - By The Falls
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