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Holiday Inn Niagara Falls - By The Falls

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5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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Holiday Inn Niagara Falls - By The Falls
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Holiday Inn Niagara Falls - By The Falls
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537 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Great location. Walk to Falls or catch public transportation across street at casino to any where you want to go. Purchase pass for transportation. TV reception is not reliable and wifi slow. Staff very friendly and helpful. No frills room was great for unwinding after each day of activities.

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Mayaguez, Puerto Rico
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for a night on queen victoria's long weekend. Room was clean, great layout. Friendly personnel. Is near everything, you can walk to main attractions, also they have free parking which is a plus. Probably will stay again if I return to Niagara.

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Milton, Vermont, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room was spacious and clean. The hotel has free parking and is within walking distance of the falls, many restaurants and shops. The front desk staff was very friendly and helpful. We found this hotel very convenient and would stay there again if in the area.

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Senior Contributor
37 reviews 37 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here last month for a wedding. The hotel location is great. It really is right by the falls, a mall and other restaurants. The hotel rooms were clean and tidy, bathroom was in good shape. They had free parking which was convenient because a lot of the other hotels in the same area do not offer it for... More 

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AGMManager, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for your wonderful comments regarding our hotel.. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is well located just a few blocks outside the town core, but within walking distance. It has free parking and wi-ifi, a restaurant and bar. The rooms are comfortable. The best feature is the staff, who was consistently friendly and helpful. Not a fancy place, but a good value and very pleasant.

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AGMManager, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for your wonderful comments. Updates are on their way this winter and we will be fancy. More 

Sarnia, Canada
Top Contributor
94 reviews 94 reviews
25 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Good clean hotel with comfortable bed, free parking, great water pressure in shower and reasonable price. Location was excellent. Only downside is no view of falls. Also if you arrive later in the day parking is hard to come by as the lot is small. I wouldn't recommend their restaurant Coco's as service is awful - reviewed separately.

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Toronto, Canada
Top Contributor
83 reviews 83 reviews
15 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is located next to the Casino and Margaritaville Restaurant. Close to other restaurants and a quick walk to the incline railway. We stayed in a King bedroom on the ground floor. Our view sucked as it was the back of the parking and I would not have enjoyed using the patio, but for a night's sleep it... More 

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AGMManager, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for your review. We appreciate your comments and will see what we can do to improve the view from the ground floor rooms. More 

Largs, United Kingdom
Top Contributor
106 reviews 106 reviews
49 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

You may not have a view of the falls from the hotel balcony but in a prime position. Booked the tw o night special offe breakfast, evening meal and Skylon with meal. N our arrival the reception staff especially Saskia were helpful, room on third floor, bit dated but for the money ok, The hotel is immediately next to the... More 

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Perth, Australia
Top Contributor
188 reviews 188 reviews
62 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

we stayed for one night on our way back home after our honeymoon. As a gold ambassador we were upgraded and given a lovely quiet room with the biggest bathroom I have ever seen. Right near the falls and would stay here again. Nice and comfy.

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Vancouver,B.C
Top Contributor
93 reviews 93 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a very pleasant stay at this well located hotel. The staff were extremely friendly, helpful and efficient. The room was spacious, clean and comfortable. No view to speak of from our room but you can't have it all. Very little to complain about with free parking and wifi included for a reasonable rate.

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