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Holiday Inn Niagara Falls - By The Falls

3.0 of 5 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
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Holiday Inn Niagara Falls - By The Falls
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Holiday Inn Niagara Falls - By The Falls
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499 reviews from our community

Traveler rating
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172
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mount Lebanon, Pennsylvania
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second stay at this hotel. We picked it because it has free parking- not many in the falls area do, and because the location is great. Mostly I don't like paying an additional charge for parking when they could just build it into the rate. One thing I didn't notice until after I booked was that the... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location and free parking is what caused us to book at this hotel. It's within walking distance of most attractions. The hotel is clean and the staff helpful. While the reception area seems to have been updated, the rooms are in need. Rooms are clean, just dated. Also thought it was a little pricey. Understanding that August is prime... More 

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Brunswick10, Manager at Holiday Inn Niagara Falls - By The Falls, responded to this review

Thank you for your comments. We are pleased to announce that we will be updating all of our rooms this year and next. WiFi issues were also addressed and an new system installed the later part of August we can now easily accommodate up to 800 devices. We appreciate your feedback it helps us serve you better in the future. More 

Caledon, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Holiday Inn can be counted on for consistent service and amenities, but this Holiday Inn visit was excellent from start to finish. Check in and check out procedures are easy, the location is amazing, the staff are friendly and accommodating, and the restaurant food was great. Our hot tub jets were not working, so they gave us free breakfast... More 

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Salem, New Hampshire
Top Contributor
64 reviews 64 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night at this Holiday Inn. It seemed like it might have been a motel at one time because all the rooms have balconies. The rooms are comfortable and clean. The front desk area is nice and the people are friendly and helpful. I went into Coco's and the bartender Sandy was an awesome person to talk to.... More 

Was this review helpful? Yes 1
Kuwait City, Kuwait
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was clean. Comfortable beds. there was alot of activity for kids around the place. everything was walking distance. Rooms facing the falls have an amazing view. Parking for cars available. Variety of Resturants to choose from near the hotel.

Was this review helpful? Yes 1
Toronto, On
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is close to everything. The location perfect, parking available, very clean rooms, and exceptional staff. We are platinum members and this IHG hotel is outstanding in their service and accommodation. Kudos to the manager - you have wonderful welcoming staff. Everything we requested was ready when we arrived. Thanks for a fun New Years Eve stay!

Was this review helpful? Yes 1
Ajax, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is close to everything, just across from the Casino and 5 minutes walk to the Falls. It is nice, clean and convenient. We stated only one night. Breakfast is not included which I would have preferred but there are many options for breakfast in Niagara Falls and Niagara On the Lake.

Was this review helpful? Yes 1
Barrie, Canada
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It might not be the flashiest or the tallest not even the newest but it has the best parking lot of any of the hotels I have ever stayed at while visiting the Falls and it was in the best location to everything. The Fallsview Casino and Mall is directly across the street and it is surrounded by the best... More 

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Fort Worth, Texas
Top Contributor
144 reviews 144 reviews
56 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I wanted to take a quick trip to see Niagara Falls, and I wanted a convenient location, but didn't want to break the bank in terms of room cost and parking. This hotel really suited my needs. This is not a 5 star hotel, nor does it pretend to be. It's maybe a bit out of date on the inside... More 

Was this review helpful? Yes 2
Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to spend Christmas in Niagara Falls so booked for Christmas Eve and Christmas Day. I found the front desk staff very friendly and helpful. Our room was on the sixth floor and we had a view of the American Falls. On each day we had the reasonably priced breakfast buffet in the restaurant and it was good value... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Niagara Falls - By The Falls

Address: 5339 Murray Street, Niagara Falls, Ontario L26 2J3, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Niagara Falls - By The Falls 3*
Number of rooms: 122
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Also Known As:
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Niagara Falls Holiday Inn
Hotel Style:
#24 Romantic Hotel in Niagara Falls

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