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All 138 Niagara Falls hotels

Imperial Hotel & Suites

3.0 of 5 Hotel   |   5851 Victoria Avenue, Niagara Falls, Ontario L2G 3L6, Canada
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Ranked #66 of 138 hotels in Niagara Falls
A recent review
4 of 5 stars reviewed yesterday
Linda B Toronto, Canada
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415 people have reviewed this hotel

Traveler rating
    79
    113
    75
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    82
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155
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Location was everything.Walking distance to the Falls and most Falls' attractions.Great view of Falls fireworks from 8th floor. We had a juniour suite that had great space.Room was clean and staff very friendly.Room missing guest touches such as towel racks to hang towels up,luggage racks ( no place to put your suitcase)has a sofa bed as a seating area and... More

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Brampton, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My Family and I have been going to the Imperial Hotel and suites for a few years now. Each time we have stayed at the Imperial hotel the Staff have gone out of their way to make our trip as pleasurable as possible. Peter and his team are the most welcoming and friendly individuals I have ever come across. If... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

|We stayed for 2 days at the Imperial Hotel and Suites. Our room was huge. The location was so central we could walk to everything. The staff were very friendly and helpful. The rooms were spotless, the pool was perfectly maintained and a wonderful temperature. We will definitely be back. Best place we have stayed in in Niagara. \Best value... More

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Sarnia, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

this is a place I would recommend to anyone . the front desk is more than willing to tell you all the great places to eat the are really courteous. the rooms are really big . they have a great pool hot tub and an exercise room . games room and restaurant right next to the lobby . the great... More

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City of Bradford, England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Checked in and out within seconds that should tell you everything! Having travelled 350 miles from Gettysburg leaving behind the beautiful Federal Point privately owned hotel that exuded luxury for less money to arrive at the above was to say the least disappointing. Dark, dismal room with bedding that looked like someone had just recently vacated the room. Dirty carpets,... More

Was this review helpful? Yes 1
Brantford, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Thank you to Peter and his staff. The room was clean and spacious (as usual). Always love the idea of a small fridge in the room and coffee maker. A great view from the eighth floor of the fireworks over the falls. Great breakfast at the Golden Griddle. Thank you again for another great stay.

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Stayed 1 night...by the time we came in and noticed it was too late to try and find a new hotel but.... (and I took pictures) there was red blood or something on the beam...the couch that was in the room (and checkout explaining the problem...they told me there is no couch listed in this room) had some sort of... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Because of a reservation screw up we had no choice but to book this through Groupon for two nights but when we showed up it was a big surprise for us. We wanted to cancell but it was already paid for two days. They gave us a non smoking room and ended up wasting one hour from our getaway dealing... More

Was this review helpful? Yes 2
ontario
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am currently staying in this hotel for the night with my kids for a over night getaway and it is gross! The couch in the room should be tossed in the garbage, there is something on the wall that resembles poop, there is a blood drip on the bathroom wall the carpets are filthy!! The hot tub had human... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After booking online we arrived at the imperial to find they switched us to a lower clads room and charged us the same price. After an hour of arguing with the front desk they finally put us on the room we booked. As if this wasn't a bad enough impression.. on going to the elevator we found them "out of... More

Was this review helpful? Yes 2
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Additional Information about Imperial Hotel & Suites

Address: 5851 Victoria Avenue, Niagara Falls, Ontario L2G 3L6, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imperial Hotel & Suites 3*
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Also Known As:
Imperial Hotel And Suites
Imperial Hotel Niagara Falls
Imperial Niagara Falls

97 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#66 Casino Hotel in Niagara Falls
Hotel Class
Number of rooms
104

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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