This establishment is very inflexible with regards to their cancellation policy. They refused to issue credit for a deposit when a trip was cancelled due to a medical emergency, backed up by a letter from the neurosurgeon who performed surgery on my travel companion (sister). The owner was rude and threatening when a refund was requested and completely rigid. He... More
- Official Description (provided by the hotel):
- TOP TOURIST ACCOMMODATION + GUEST HOUSE = SUSAN'S VILLA - BED & BREAKFASTThe VILLA is IDEALLY LOCATED. Walk in a few minutes to the FALLS, Casino, Clifton Hill and most other Tourist Attractions. Everything in WALKING DISTANCE!BREAKFAST: very good and always praisedA SUITE in this SUPERB HOUSE would be just perfect for you. There are 2 SUPERIOR SUITES (sleeps 6-7 each) and 2 EXCELLENT SUITES (sleeps 5 each). Each suite has 2 rooms and a full bath room. Executive style! All suites occupied: up to 22 guests can sleep!Most things are FREE: parking, cable TV, Wi-Fi, phone (call free within N. America), Barbeque, bikes, use of deck, balcony, and....and.... friendly, humorous hosts. Also free: Help, Advice, Smiles!PRICES: Budget & Family Friendly. A WHOLE SUITE at the Villa usually costs LESS than just a ROOM elsewhere!Honest pricing. Offered prices are always including everything. NO Taxes or fees in top of it.Honest PRICING: ALL offered prices are inclusive price. NO extra taxes or funny fees added!!!GUARANTEE: If you find a lesser priced written offer for a private accommodation with a similar quality as ours we will BEAT this price! We need your patronage!The VILLA: gorgeous, air conditioned, modern, tasteful furnishings, carpeted floors. You just have to love it! Nothing else is possible! The Niagara River, a tennis court, and a very nice PLAYGROUND are only 1 block away.Two SUPERIOR suites are upstairs. Both are beautifully furnished, have a very comfy queen bed and a sofa bed for 2. A cot added up to 5 people can sleep in the grand room. The Domino’s 2nd room has a queen bed; Pine’s a sofa bed for 2 and a cot or twin. Two EXCELLENT suites (Italian and No Name) are on the main floor. Both have a queen bed in 1 room. The 2nd has a sofa bed for 2 and a twin. 5 people sleep well in either suite. All have a hair dryer, clock radio and a fridge. ... more less
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