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Susan's Villa

Hotel website
5481 Ontario Avenue, Niagara Falls, Ontario L2E 3S4, Canada
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1 room 1 adult
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44 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 17, 2015

The main caretaker was super nice and all but really curious why there are 2-3 guys living in the basement. The property itself leaves much to be desired. Towels are thin as paper (we went out and purchased our own), old furnishings, nothing in the bathroom expect some hand wash. A burning furnace-like smell permeated our suite throughout the stay.... More 

Helpful?
Thank MEP84
Oshawa, Canada
Level Contributor
2 reviews
1 of 5 stars Reviewed October 31, 2015

We stayed here for one night on October 3, 2015. Compared to the reviews on tripadvisor, which were very good, this so-called bed and breakfast did not live up to those expectations. I travel frequently for business and pleasure and frequently stay in B&B's - this place should not be classed as one rather, it is more like a "hey... More 

Helpful?
Thank Donna0312
Beverly Hills, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 21, 2015

This B&B is very clean but beyond that I think it needs some updating. The TV's are from the 1990's and the towels are ridiculously thin and small. Susan tried to help us with directions but there was a definite language barrier. The room was clean and comfortable and it is close to the Falls.

Helpful?
Thank Librabby
Columbus, OH
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 20, 2015

This is a lovely and well-furnished B&B with a friendly owner who cooked us a fabulous breakfast each morning. There is a lovely patio in the backyard with a gazebo. There is off-street parking. The street it's on is quiet yet convenient, 2/3 up the hill between Niagara Parkway (the main attractions and the green line bus) at the bottom... More 

Helpful?
Thank m60freeman
Ashland, Massachusetts
Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 28, 2015 via mobile

Susan is a nice lady, she made us breakfast every morning and the breakfast was delicious. My only complain is the AC. The weather helped us during our stay since it was raining a lot and the temps were around 60F but the first night was a bit warm. The entire house is very clean and the backyard is very... More 

Helpful?
1 Thank Dan R
Susan R, General Manager at Susan's Villa, responded to this review

Thank you for this review which has pleased me very much for it is the truth? But... if it is raining and the temp. runs around 60 the aircon just does not kick in. Sorry. More 

Virginia City, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

Comforters have lint on it. They were very old. Villa need some major updates. One of the main room TV is not working. TVs are so outdated. Although the space was huge and staff was friendly but for the price I would have stayed in some other better looking hotel.

Helpful?
1 Thank noone2015
Pittsburgh, Pennsylvania
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 14, 2015

We just returned from a long weekend to Niagara Falls, Ontario and we chose Susan's Villa because we got a great deal through Expedia. Though not really my taste in style, the home was immaculately clean and in working order. We arrived on Friday evening and were greeted by Jeff, the caretaker, who was very helpful in getting us checked... More 

Helpful?
Thank PghJenna37
Townsville, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 1, 2014

We enjoyed our stay at Niagara Falls. Edwin greeted us on arrival and was helpful. Daniel and Penny provided a great home-cooked breakfast. Penny was especially helpful and friendly. We enjoyed chatting with her. The downstairs room was bit of a squeeze for five people but we managed fine as we spent most of our time in the shared lounge... More 

Helpful?
1 Thank AussieMoseley
Chesapeake, Virginia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 10, 2014

My wife and I stayed in the 'No Name' suite for 4 nights in early August 2014, and had a great experience! There are so many good things to say about Susan' Villas it's hard to know where to begin, so I'll break it into sections: 1) Location, location, location: The Ontario Avenue location (where our suite was situated along... More 

Helpful?
1 Thank Dean G
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 8, 2014

This is the first time I have made a TripAdvisor review and I know that by doing so I will undoubtedly receive a fairly aggressive response from Edwin (see reviews below) However, I think it is necessary for people to have as much information at their disposal before making a booking. The accommodation is lovely and of a very high... More 

Helpful?
6 Thank SA1905
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