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3.5 of 5 Bed and Breakfast   |   5481 Ontario Avenue, Niagara Falls, Ontario L2E 3S4, Canada
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Susan's Villa
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A recent review
5 of 5 stars reviewed 2 weeks ago
Quickgirl_13 Leicester, United Kingdom
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28 people have reviewed this hotel

Traveler rating
    21
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    1
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15
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Leicester, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed in this property and I can't speak highly enough about it. The beds are so comfy, rooms delightful,spacious and homely. Breakfast out of this world great choice and if it's not to your taste you are asked to please say what you would like. Nothing is too much trouble. It's more than a home from home, so hospitable,... More

Was this review helpful? Yes
Susan-R-Edwin, Manager at Susan's Villa, responded to this review

Thank you for this great review. The guests at Susan's are all good people (with one exception a year) but you are great. I hope to see you again. You are welcome anytime! Edwin More

Yorba Linda, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2013

In August, I took a trip with my 10-year old granddaughter. We stayed at Susan's Villa. What a lovely experience. This is a bed and breakfast located within walking distance of the Horseshoe Falls in a quiet residential neighborhood. Our suite (2 bedrooms and a bathroom) were good sized and very clean. Breakfast was tasty, plentiful and nutritious. Susan and... More

Was this review helpful? Yes 4
Susan-R-Edwin, Manager at Susan's Villa, responded to this review

Thank you Tamara for your super review. Thank you that you have been at Susan's. Thank you for being our friend. You are very much appreciated. Edwin More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 20, 2013

We came to Niagara Falls for our 14th wedding anniversary in August 2013. We found Susan' Villa via trip advisor and we're not disappointed. The facilities were clean and well taken care of. They are also in the process of improving the back yard. We were able to come and go as we pleased and each morning we were served... More

Was this review helpful? Yes 2
Susan-R-Edwin, Manager at Susan's Villa, responded to this review

This is just great. Another visitor who came as a guest and left as a friend. He is like 99% of the people who stay with us. Sometimes we get a bad apple. That happens. Some people are hateful for unknown reasons. Some politicians are liked by 50 %, Susan’s is liked by 99%. Thanks for this super A one... More

switzerland
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 3, 2013

The room are very clean and Susan performed an awesome service. The all you can eat breakfast is various and delicious. Lovely furnished home, a nice backyard and free parking is also available. The B&B is perfect located and you can walk in 5-7min to the rainbow bridge and in 20-30min to the water falls.

Was this review helpful? Yes 3
Susan-R-Edwin, Manager at Susan's Villa, responded to this review

Thank you very much for this review. I value honest and nice guests very much. Edwin More

Metzingen, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2013

I have been with my wife at the Villa in from Sept. 15 to Sept. 19, 2012. We were in the Italian Suite. Edwin was at the door to greet us when we came and explained everything we needed to know about Niagara Falls. Everything was really great. The comfort and the breakfast. Susan`s breakfast was the best. Very good... More

Was this review helpful? Yes 1
Susan-R-Edwin, Manager at Susan's Villa, responded to this review

Thank you very much for this great review. Edwin More

Wil, Switzerland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2012

We are from Germany and have been at Susan’s before. And we will surely come again! If you like a CLEAN, comfortable, and safe place to stay close to the falls than this is it. Edwin & Susan are impeccable hosts...informative, friendly, accommodating...- all you want and like is here! I've been home for a week now & miss them!... More

Was this review helpful? Yes 4
Susan-R-Edwin, Manager at Susan's Villa, responded to this review

Thank you very much for this great review. It was very nice to take the time to write this. Susan and I hope to see you soon again. Edwin More

Solon, Ohio
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 14, 2012

Do not book this Bed and Breakfast. My husband and I planned a romantic getaway and decided to try this place. It appeared to be in a good location, have a good price, and seem to be reasonably decorated. We arrived at about 10:30 on Saturday… night and to our great surprise there was noone to check us in..although the... More

Was this review helpful? Yes 5
Susan-R-Edwin, Manager at Susan's Villa, responded to this review

I did not want to write a response to this so called review for it is NOT a review but a bunch of lies and rubbish. Someone in his right mind would not even show up at a B & B at this time of the night without notify the owners! This is crudeness, ignorance, poor upbringing, and poor education.... More

Baltimore, Maryland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 22, 2012

Susan and Edwin's bed and breakfast is located in a quiet neighborhood convenient to the falls.Their bed and breakfast reminds me of Old World charm with over sized and overstuffed furniture. Spotlessly clean.The house is set up with two units on the first floor and two units on the second floor. During our entire stay we did not hear any... More

Was this review helpful? Yes 2
Susan-R-Edwin, Manager at Susan's Villa, responded to this review

When writing a response I have to be VERY careful. If I write what I would like Trip Advisor will not publish. My first thought about this one: Ignore. But then: Why should I let someone without much adding skill (see below) ruin my sleep. I try to be as polite as I can Our first and very bad review... More

Geneva, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2012

Stayed in first floor suite two days. Very nice place all around. Edwin was quite entertaining and helpful, ESPECIALLY about what to see in our limited time. (Don't miss Niagara-on-the-Lake!) Easy walk to the Falls, fireworks and downtown. Only regret was that we had to leave too early on our final day in order to catch the Muskegon MI ferryboat... More

Was this review helpful? Yes
Susan-R-Edwin, General Manager at Susan's Villa, responded to this review

Thank you for taking the time to write this great review. We hope that you got the ferry boat and everything went well. Susan and I wish you the BEST for the future. Edwin More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2012

We have just returned from a wonderful 2 night stay at Susan's Villas in Niagara Falls. We were 4 adults and 2 children aged 5 & 7, and stayed in the spacious 2 bedroom Domino Suite which suited us perfectly. We were welcomed by Edwin, who kept us entertained through our stay with his lovely cheeky nature and jovial banter.... More

Was this review helpful? Yes 1
Susan-R-Edwin, General Manager at Susan's Villa, responded to this review

Thank you Sonia for this great review. It is easy to be friendly to nice and great people! You are welcome here anytime. Susan and I wish you the BEST for the future. Edwin More

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Additional Information about Susan's Villa

Address: 5481 Ontario Avenue, Niagara Falls, Ontario L2E 3S4, Canada
Location: Canada > Ontario > Niagara Falls
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #26 of 66 B&Bs / Inns in Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Susan's Villa 3.5*
Official Description (provided by the hotel):
TOP TOURIST ACCOMMODATION + GUEST HOUSE = SUSAN'S VILLA - BED & BREAKFASTThe VILLA is IDEALLY LOCATED. Walk in a few minutes to the FALLS, Casino, Clifton Hill and most other Tourist Attractions. Everything in WALKING DISTANCE!BREAKFAST: very good and always praisedA SUITE in this SUPERB HOUSE would be just perfect for you. There are 2 SUPERIOR SUITES (sleeps 6-7 each) and 2 EXCELLENT SUITES (sleeps 5 each). Each suite has 2 rooms and a full bath room. Executive style! All suites occupied: up to 22 guests can sleep!Most things are FREE: parking, cable TV, Wi-Fi, phone (call free within N. America), Barbeque, bikes, use of deck, balcony, and....and.... friendly, humorous hosts. Also free: Help, Advice, Smiles!PRICES: Budget & Family Friendly. A WHOLE SUITE at the Villa usually costs LESS than just a ROOM elsewhere!Honest pricing. Offered prices are always including everything. NO Taxes or fees in top of it.Honest PRICING: ALL offered prices are inclusive price. NO extra taxes or funny fees added!!!GUARANTEE: If you find a lesser priced written offer for a private accommodation with a similar quality as ours we will BEAT this price! We need your patronage!The VILLA: gorgeous, air conditioned, modern, tasteful furnishings, carpeted floors. You just have to love it! Nothing else is possible! The Niagara River, a tennis court, and a very nice PLAYGROUND are only 1 block away.Two SUPERIOR suites are upstairs. Both are beautifully furnished, have a very comfy queen bed and a sofa bed for 2. A cot added up to 5 people can sleep in the grand room. The Domino’s 2nd room has a queen bed; Pine’s a sofa bed for 2 and a cot or twin. Two EXCELLENT suites (Italian and No Name) are on the main floor. Both have a queen bed in 1 room. The 2nd has a sofa bed for 2 and a twin. 5 people sleep well in either suite. All have a hair dryer, clock radio and a fridge. ... more   less 
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