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All 137 Niagara Falls hotels

Best Western Fallsview

3.0 of 5 Hotel   |   6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
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Ranked #54 of 137 Hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 4 days ago
bruceygirl Toronto
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898 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mississauga, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

I will be staying at a non-discriminatory hotel that will allow our best friend to join us. We have a 75lb 16 year old lab who is better behaved than any child you have there. They will accept 50 lb and under.

Was this review helpful? Yes
Toronto
Top Contributor
86 reviews 86 reviews
22 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here recently as I needed a place to sleep after attending a mid week concert at the fallsview casino. It was ok..front desk were pleasant enough. The room was out dated but clean..smelled like smoke though. They tell you its a non smoking room but if youre a smoker just go on the balcony attached to your room... More

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Afternoon bruceygirl, Thank You for staying with us and taking the time to provide us with your feedback. I will make our front desk aware of your comments. We do have a three year renovation plan in place to update different areas of the hotel. I am sorry to hear that your room smelled like smoke, we are a... More

Toronto, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I spent the weekend in the Falls. After checking out the prices for a few hotels in the area, we decided on the Best Western Fallsview mainly based on price and location, and the fact that it seemed like a clean, respectable hotel. The lady at the front desk was very nice when we checked in, and... More

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Afternoon Fallenicaa, I am happy to hear that you enjoyed your stay with us. We do have high standards when it comes to cleanliness. I will make our staff aware of your comments. We are very proud of our location and proximity to the falls and all of the wonderful attractions offered here. I would like to thank you... More

1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

To start off, it's not what you see on the perceive it to be. I stayed there for the weekend to celebrate my bf's bday and I was totally dissapointed. Was about to get a room on the main floor facing the back but because I had proof, the clerk had to give me an upgrade cuz there was no... More

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Afternoon ucanjudge4urself, I am very sad to hear of your disappointing stay after your departure. We strive to please all of our guests. We are currently working on a three year renovation plan to update many different areas of the hotel. In order for us to provide our guests with the utmost security, only guests can enter the building.... More

Toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My first time staying at a hotel in Niagara. Got a great family deal on groupon. Staff was very friendly and accommodating to our kids. They have an arcade inside the hotel which kids loved and an indoor pool and hut tub. Rooms had balconies and were very clean. Beds were very comfortable. We got the sunrise room view and... More

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Afternoon lorie a, I am very pleased to hear that you enjoyed your stay with us, and your view from your room. I am also happy to hear that you enjoyed the free shuttle. I will let our staff know what a wonderful job they are doing. Thank you for staying with us and providing us with your feedback. More

Rochester, New York
Top Contributor
93 reviews 93 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We travel to this area frequently and have stayed at many of the local hotels in the area, trying different ones all the time. this was our first time here. The hotel was clean and the staff was polite. Only complaint is that they charge for parking, so since we are at the casino a lot and it is practically... More

Was this review helpful? Yes 1
April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Evening James R, I am very pleased to hear that you enjoyed your stay with us. I will be sure to let all of our staff know what a wonderful job they are doing. We appreciate you staying with us and taking the time to provide us with your valuable feedback. We hope to see you again soon! More

1 review
5 of 5 stars Reviewed 1 week ago

went in early November, great dining packages available. From the call to make reservations to our departure, everyone was very hospitable, Close to all the attractions and easy parking. Excellent value.

Review collected in partnership with Best Western

Was this review helpful? Yes
April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Evening 50clarenced, We are very happy to hear that you enjoyed your time with us and your dining package. I will definately make your comments known to all of our staff. We are very proud of our close proximity to the falls and to most of Niagara's attractions. We want to thank you for staying with us. We can't... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at this hotel on Oct 28 and Oct 29th, 2014. After the first night I noticed a few marks on my ankle that started to swell up. By the time I returned home the swelling and irritation had gotten considerably worse and I visited the emergency room where the physician said the pattern and appearance,... More

Was this review helpful? Yes 1
April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Afternoon Kimberly C, We are very sorry to hear of your concerns following your departure. We do take these issues very seriously. I can assure you that we have our rooms inspected regularily. Any time a guest voices a complaint in regards to this type of issue, we immediately place the room out of order, and have it inspected... More

Kitchener, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We found a deal via Groupon that included 2 nights at the Best Western Fallsview. Staff were friendly, helpful and courteous, and the free shuttle to partner restaurants was very useful. Location was good for walking to attractions. Beds were comfortable, rooms were clean, and water was hot. Decor was a bit dated. For a no-frills place to stay, this... More

Was this review helpful? Yes 1
April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Evening Dawn S, I am happy to hear that you enjoyed your clean, comfortable bed, and the shuttle to the restaurants. I will let our staff know what a wonderful job they are doing. We are currently working on a three year renovation plan to update different areas of our hotel. Thank you for staying with us. More

Bracebridge, Ontario, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy walking to everything; across from casino and skylon tower and Imax. Uphill from falls. Older but well maintained and very comfy beds. Had no fridge or safe. Liked balcony. Great shower. Hallways noisy, maybe because our building was detached? The IHOP restaurant in lobby was overpriced and no coffee in lobby.

Review collected in partnership with Best Western

Was this review helpful? Yes
April W, Front Office Manager at Best Western Fallsview, responded to this review

Good Evening Tammy J, I am happy to hear that you enjoyed your comfortable bed. We have fridges and safes available at request. I will pass on your feedback to the IHOP. I am sorry that there was no coffee in the lobby. We will make sure to be more diligent in filling it up. Thank You for your feedback.... More

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Additional Information about Best Western Fallsview

Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Fallsview 3*
Number of rooms: 243
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Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western

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