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Best Western Fallsview

3.0 of 5 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
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957 reviews from our community

Traveler rating
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313
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I decided to stay there for our 6 months wedding anniversary and my birthday. We upgraded to a King room for an extra $10.00 at the time of booking. We really just wanted a King size bed which did not disappoint other than a little more firm than we would have liked. We enjoyed the complimentary shuttle... More 

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Hamilton, Canada
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our stay at the BW Fallsview was fantastic. I called with some general inquires spoke to Lorraine who helped us with our options. Hailey at front desk is just a gem and a pure delight when we checked in. She gave us great suggestions in the area and when I needed directions she was able to help us. Breakfast was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was friendly, the hotel was clean, the location is awesome! We didn't have any parking, so I have no comment on that. The store was convenient, and not as overpriced as one would expect (on certain items). The wifi was a little touch and go and the bed was a little firmer than my husband and I like,... More 

Review collected in partnership with Best Western

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here for our 5 year anniversary. When the staff learned it was our anniversary they went above and beyond and surpassed our expectations. Liz B. Upgraded us to a jacuzzi room for free because it was our anniversary, her friendly and personable service made us feel very welcome. We asked if we could have a... More 

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear Natasha M, It is so wonderful to hear when our guests enjoy their time here with us. I am so happy that we were able to be a part of making your 5th anniversary a memorable one. I will definitely tell Kayla and Liz about your gratitude towards them and your kind remarks. Thank you for staying with us... More 

Guelph, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The front desk staff were so friendly. Had no problem getting us some extra towels and since we were staying a Sunday night to Monday morning it was no problem for a late checkout. Would always check Best Western first in any city I was travelling too.

Review collected in partnership with Best Western

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear Jan D, I am so happy to hear that you felt our front desk staff were very friendly. We always strive to provide our guests with excellent care. Thank you for staying with us and providing us with your opinion. We can't wait to welcome you back again for your next visit to Niagara Falls. More 

Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Just came back from a 2 nite stay at this Best Western and have to state the following: -One of the best mattresses i've slept on in a hotel accompanied by crisp linen sheets -Large room -Very helpful front desk staff -Great location walking distance to the Falls, Casino, Restaurants -Good value for the price

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear trichan, I am thrilled to hear that you enjoyed our comfortable beds and friendly staff. I will be sure to tell our team about your compliments. We are happy that we can provide our guests with such a convenient location. Thank you for staying at the Best Western Fallsview. We can't wait to welcome you back again in the... More 

1 review
2 of 5 stars Reviewed 1 week ago

Beware they double dip for what they call a Tiff Tax.. You do not have to pay this but it is added anyways and you have to ask to have it removed ... I on one invoice was charged it twice ! yes twice on the same bill for one night..once on my room and again for parking ..it is... More 

Review collected in partnership with Best Western

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear Jason M, I am sorry that you feel that way. The tourism Improvement Fee (TIF) is collected by the tourism sector to help enhance and animate the visitor experience. This fee helps fund and support nightly fireworks, free concerts, exciting events and festivals. Furthermore, a portion of this fee is applied to infrastructure improvements such as the convention center,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Welcoming staff, friendly, clean and homey for the value of your money. Would highly recommend this hotel. Always making improvements to the property. Location, Location, Location right across the road from the casino. Good views from higher floors.

Review collected in partnership with Best Western

Was this review helpful? Yes
April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear 892audreyl, I am so happy that you felt comfortable here at the Best Western Fallsview. We are very pleased to be able to offer our guests great value at a reasonable price. We are always trying to improve, and hearing from our guests helps us to do that. Thank you for staying with us and providing us with your... More 

Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We got the Valentine’s Day package. That’s was a good deal. The white wine they gave us was really good. The hotel was nice. Every room had a balcony. There was a mini mart open 24hours definitely a big bonus. The location of the hotel was perfect! It would have been better if we had a microwave in the room... More 

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear Jossybaby, I am happy to hear that you enjoyed our hotel and the package in which you received. We do have fridges available to our guests to rent for their stay. Just request it at check in and we will gladly bring it up for you. I will be sure to tell our team about your compliments. I am... More 

Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed on Valentines Day and were not so sure judging by the curb appeal...and carpeted walls in the hallway... but were we wrong, the hotel staff were very pleasant even though they would not offer me any casino vouchers when I asked. They did however give us a $10 off at IHOP at the hotel.... The room was very... More 

Was this review helpful? Yes 1
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Additional Information about Best Western Fallsview

Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
Phone Number:
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Fallsview 3*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Groupon, Travelocity, Booking.com, Priceline, Hotels.com, Orbitz, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your Best Western Fallsview reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western

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