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Best Western Fallsview

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6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
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Best Western Fallsview
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1,043 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Robbi is a new employee at this establishment. I was coming in to ask a quick question and she was very helpful. She went out of her way to make sure that I had all of my questions answered before I left. She was very professional. You guys have a great employee.

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Montreal, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I will highly recommend to stay in this hotel. I am very pleased to have deals with it. Comfortable, clean, friendly atmosphere, professional and friendly staff, great location. Situated 5 minutes by foot to Niagara Falls and about 20 minutes to other places of recreations. The hotel is quiet, no noise which can disturb your stay. Pool and spa are... More 

Review collected in partnership with Best Western

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Hamilton, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

We had a wonderful long weekend at the Best Western Fallsview. Check in was great the staff on the front desk are great, they were very helpful when asked for recommendations or directions The room was really large with a balcony. The hotel is in a great location just a couple of minutes walk to the falls.

Review collected in partnership with Best Western

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Considering we spent 400 for 3 rooms we expected at least a bar fridge in each room. Also extra family that stayed here had to pay for parking even tho they were included with the $400 This hotel is not somewhere id tell people to stay at when visiting the falls. Also accommodates a lot of young 20ish parties. Funny... More 

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear Lara K, Thank you for your feedback. We do have a strict noise policy and can only be of help if we are aware of any problems. There is always someone available at the Front Desk to take care of any problems along with security at night. We thank you for staying with us and hope you enjoy any... More 

Markham, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

the only problem was hotels.com did not relay my personal requests that they asked for other wise my stay was good, the room was clean and the front desk personnel were very good. I was there on business and found the hotel quite in the room I was in. the hotel has a restaurant attached which tends to be too... More 

Review collected in partnership with Best Western

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear John C, I am happy to hear that you enjoyed your stay with us. Our housekeepers work very hard to ensure the rooms are clean and they will be thrilled to hear of your compliments. I will be sure to tell our front desk staff about your comments as well. We can't wait to see you back again in... More 

Kitchener, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked this stay through wag jag and got a great deal on the price for a Saturday night, the room was large but dated with 2 "Queen" size beds and a 24 inch tv, first the beds were at best double beds we have a queen at home the bed was tight unless we were both rolling into the... More 

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear D C, We appreciate your feedback. Any time there is an issue, or a guest is unsatisfied we rely on them to let us know so that we can fix the problem right away. There is always someone available at the desk. We are currently undergoing some changes and updates to the hotel in order to improve guest experiences.... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

*This review is posted on behalf of my friend Owais Hussain. I was with my friend and was witness to this entire incident. I was at this hotel on the weekend of May 16th and my experience towards the end was bad. The hotel is at a good location, rooms were nice and clean, walking distance from Casino Niagara. No... More 

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Victoria, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

This hotel is okay. It's a little dated and needs a few upgrades but overall, for the purpose of our trip and for the amount of time we spent in our room, it was good. The hotel is centrally located so a quick walk and we found good restaurants, Clifton Street, the Falls. We were able to walk everywhere and... More 

Review collected in partnership with Best Western

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear Iris S, We are happy to hear you enjoyed your stay and found the location of our hotel of convenience to you and your family! The staff will be happy to hear you kind remarks. We are undergoing changes and updates to our hotel to improve the hotel overall. Your feedback is greatly appreciated and we thank you for... More 

Brampton, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

Hotel has good balcony, the lobby is clean, the room was OK, the air in the hotel was not that great. The service of the hotel was great, the room was not decorated that great. It was a little bit dated. There is a mini mart downstairs, which is convenient. It was about a 15 minute walk to Clifton Hill.

Review collected in partnership with Best Western

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April W, Front Office Manager at Best Western Fallsview, responded to this review

Dear Kerri-Lee B, Thank you for your feedback! We are currently undergoing changes and updates to our hotel in order to better the stays of our guests. Thank you for staying with us, we hope to see you again! More 

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