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BEST WESTERN Fallsview

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6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
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BEST WESTERN Fallsview
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1,144 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ottawa County, Michigan
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Bed was comfy. Good location, perfectly downtown. I had the "updated" room. If you're not too picky about the looks, the room is perfectly fine for a short stay. The only thing is there is no refrigerator so that's a minus in my books - where do you store food and drinks?

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Calgary, Canada
3 of 5 stars Reviewed 3 days ago NEW

Bugs squished on walls, first room without a microwave and fridge throughout our 10 day road trip...Bed was on blocks, had to pay for parking, that we had to fight to find (first time for that too). Our whole trip we stayed at Best Westerns, this was in the bottom for night stays for us.

Review collected in partnership with Best Western

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Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We got a decent deal on this hotel using groupon and stayed in July 2015. This is an older hotel but was very clean. The hallways were ridiculously hot, they must not air condition them and our room was pretty warm too but only because we couldn't figure out how to use the thermostat. You have to put it all... More 

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April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear Carly R, I am very happy to hear that you enjoyed our comfortable beds. I will make sure that I tell our team what a wonderful job they are doing. I am sorry to hear that you had troubles with the air conditioner in the room. We always have a guest services agent available 24 hours a day to... More 

Level Contributor
6 reviews
1 of 5 stars Reviewed 6 days ago NEW

We booked 2 rooms for 2 queen beds. The price is very expensive because of long weekend. We paid 470 for 2 nights without breakfast. We didn't expect a lot as it's a 3 stars hotel. But i think 20 dollar parking fee/night is rediculous. We have 4 guest and they only give us 1 towel. And I am very... More 

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April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear Kristy C, I am sorry to hear that you did not enjoy your stay with us. All hotel rates are based on availability, just like air lines are. To avoid paying higher prices you can book well in advance. We have fridges available to our guests for a minimal fee, as well as ice machines on most floors. If... More 

Macon, GA, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

They had given our double room away and tried to make it sound like they were upgrading us to a king. When I reminded them I reserved for 2 beds they said they had a special room for us. They put us in this bizarre room in the basement. She said we could get to it by walking through the... More 

Review collected in partnership with Best Western

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April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear Cindy P, Thank you for staying with us and providing us with your feedback. I am sorry to hear that you had a hard time finding your room. We will be sure to implement more informative procedures when explaining room locations to our guests. We will also ensure that the IHOP manager is aware of your comments. We hope... More 

Massillon, United States
4 of 5 stars Reviewed 1 week ago NEW

We spent our 41st wedding anniversary at Niagara Falls. This hotel was within a 1 1/2 mile walk to the main attractions. It also came with a coupon for a free 48 hour bus pass for any other locations. This hotel is not the quality or price of a Hilton, or an Econo Lodge, but the staff is very friendly... More 

Review collected in partnership with Best Western

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Oshawa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here and were surprised by the rooms. Very big and renovated. Location is great and you can see the fireworks from the 6th floor if you are facing the falls. Walking to Fallsview Casino is about 2 minutes and the road that takes you down the the falls is right there. Lots of places to eat and Tim... More 

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Whitby, Canada
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our 2nd stay here because we love the location. We were upgraded to a nice room facing the falls (for fireworks) and a king bed for $15. The cost of parking on site was $18 a day which we thought was high. The building, hallways, elevators need upgrading for sure but the rooms are fine, comfy bed and... More 

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Toronto, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel with another couple on a promotional sale received by email from the hotel - $125US per night with dining/sightseeing/games credits. Parking $18 unless you're a Best Western Rewards Member then the price is $10. The hotel staff was great and could not be more obliging. Most all were young and this was their summer job. We... More 

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Manchester, England
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

As a rule we would use BW Cairn Croft, but as this was closer we thought it best for my wife as she has limited walking capabilities. We did this stay as a walk in, so no reservation. There was no hassle getting a room, and the price in fact was much less than on website we used to check... More 

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Hotel Review Summarization

What travelers say

  • Parking lot(6)
  • Great location(6)
  • Pet friendly(5)
  • Front desk staff(3)
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