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Three Diamond Inn

Hotel website
8911 Lundys Lane, Niagara Falls, Ontario I2H1H5, Canada
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Three Diamond Inn
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21 Reviews from our TripAdvisor Community

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Traveler rating
    8
    1
    0
    2
    10
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3
10
2
Business
0
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (21)
  • Mar-May only
    (1)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (3)
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1 review
1 of 5 stars Reviewed 1 week ago

Stayed one night nothing else available. Agency recommended over phone. Very dirty and in disrepair. Hair and burn holes on bathroom floor and linoleum edges not meeting wall with black behind woodwork cracked tiles on shower step up, wallpaper falling off walls wires running up wall and bathroom light switch half way behind crooked dresser mirror in bedroom. Pool closed... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 19, 2014

Cold room, difficulty getting hot water and plenty of mould. It was cheap but still not good value. Would not stay there again without checking the many other places in the area. Although the weather was not suitable the pool was out of commission and may stay out of Commodores for the long term.

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malakNiagaraFalls, Front Office Manager at Three Diamond Inn, responded to this review

thank you for the review ,However ,we do not have an issue with guest requesting to view the room before checking in and we are available 24/7 to respond to any guest request, cold room !!!! we can show you how the thermostat works ,mold we can see where and correct it ,refund we can issue it on the spot... More 

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Toronto
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 11, 2014

Family owned motel with friendly staff made our stay pleasant. We stayed for one night during the labour day weekend at the last minute. The management including Mrs. Hiba made us feel very welcome. The motel is close to all the attractions and reasonably priced for a decent room.

Was this review helpful? Yes
malakNiagaraFalls, Front Office Manager at Three Diamond Inn, responded to this review

thank you for taken the time to review our INN ,and we appreciate grateful and happy guest .wish you a happy and safe travel More 

Toronto, Canada
1 review
5 of 5 stars Reviewed August 25, 2014

My friend and I stayed here for a night and was very pleased with the room and service. The room was clean, air conditioned and the bed was very comfortable. The bathroom had enough towels for my friend and I. The owner was very friendly and helpful. I would definitely come back to this motel.

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malakNiagaraFalls, Manager at Three Diamond Inn, responded to this review

Thank you for your feed back ,we try our best to serve our grateful guest ,and wish you a safe and happy travel More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2014

We returned again this year and we loved it even more! We plan to return and stay for longer. We strongly recommend it to all. Funtastic place,super clean,big screen TV, super comfortable bed, quiet and the people you run it very friendly. And great value too!

Was this review helpful? Yes 2
malakNiagaraFalls, Owner at Three Diamond Inn, responded to this review

thank you for the review,we are happy to serve a happy and grateful guest ,we welcome all reviews and we have been serving guest over 16 years and we do our best to upgrade the three diamond inn to meet our guest expectations, wish you a happy and safe travel More 

Auburn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

I have been a customer of this motel for over 20 years. The service is always great. The owners are extremely friendly and helpful. They make you feel at home. The rooms are always clean,and i have never seen any insects in the rooms. The prices for the rooms are very competitive and fair. No the motel is not the... More 

Was this review helpful? Yes 1
malakNiagaraFalls, Manager at Three Diamond Inn, responded to this review

Thank you for the confident review ,we try our best to serve our happy guest at all hours of the day . our guest are our priorities and we will do our best to have you visit again . More 

Syracuse, New York
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 stars Reviewed January 13, 2014

I was bargain hunting for a hotel, and landed this place for a low price. First, the negatives. No towels were in the bathroom, so I had to ask at the desk. Why no towels? Perhaps this place is usually only rented by the hour. For the price, this would make sense. No bathtub, only a dark shower stall... felt... More 

Was this review helpful? Yes 2
malakNiagaraFalls, Manager at Three Diamond Inn, responded to this review

thank you for the review ,we at the three diamond inn work hard on guest satisfactions,and we proud ourselves on the variety of rooms types we offer our guest ,to the point the return guest asks to try different rooms on there repeat visits ,and some ask for a specific room they enjoy staying in . we do not have... More 

Niagara Falls, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 27, 2013

Long story short, I needed a place to just crash after a long night . No not inebriated just had to catch 40 winks and I wasn't all that picky at the moment. This hotel is basically the first one you come too entering the Falls so thought why not here. Paid $60 for a one day stay and from... More 

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malakNiagaraFalls, Manager at Three Diamond Inn, responded to this review

we have a 100% satisfaction policy to all our guest ,when a guest does not express any feed back during his stay ,it will be impossible to know what is the problem,as for Mike R we are very sorry you did not enjoy your stay ,and we hope all our future guest would address their concerned during their stay at... More 

Cleveland, Ohio, United States
1 review
5 of 5 stars Reviewed October 22, 2013

My wife and I have been visiting Niagara Falls monthly for about 12 years and even got married there. We found this hotel a couple years ago and were pleasantly surprised! We've stayed at the most exclusive 5 star hotels and at some of the worst as well. This property is a great value, is clean and in a perfect... More 

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malakNiagaraFalls, Manager at Three Diamond Inn, responded to this review

thank you and we appreciate your comment and your business very much More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed September 10, 2013

I arrived to Canada really late with my husband 3yr old boy and 2 other couples. we wanted a place to seep that was safe clean and cheap. we searched around for a couple hours until we came across three diamond inn. The lady at the front desk was accommodating to our needs and she gave us the biggest room... More 

Was this review helpful? Yes
malakNiagaraFalls, Manager at Three Diamond Inn, responded to this review

thank you for your business and we appreciate your feed back tremendously More 

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