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Niagara Family Inn

2.0 of 5
5612 Ellen Avenue, Niagara Falls, Ontario L2G 7V5, Canada
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Niagara Family Inn
Best prices for: 1 room 1 guest
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13 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 27, 2015

I had made a reservation to stay at this inn on my trip to Niagara Falls. When I contacted the hotel on email they were very rude and it seemed like they couldn't even speak English. In every email they never greeted or wrote who it was from. They never answered any of my questions, and I general they just... More 

Was this review helpful? Yes
2 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 29, 2014

I got here after a 2 1/2 hour drive and was exhausted. I was desperate to get into my room and the owner kept interrupting me to go on his cell phone. You have to park across the road which is incredibly inconvenient. Wifi doesn't work, and got a total of 2 channels on my TV. The room has the... More 

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Kotka, Finland
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 11, 2014

Niagara Family Inn was cheap, you get what you pay for, and location was right next to the Clifton Hill. Very easy to walk to the Falls and for example Skylon Tower. It seemed a bit shady at first but actually it was quiet to spend the night in. We had a good night's sleep. The room was old and... More 

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Niagara Falls, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

Clean, close to everything & quiet. The owner was very curious and helpful. I'd go back. If you want a 200 dollar plus room, then get one and pay there 20 dollar breakfasts too. This is a great place. Room had air, cable, fridge, and was very clean. Not too sure what that other person is talking about... there was... More 

Was this review helpful? Yes 2
Oshawa, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 2, 2014

Conveniently located close to everything you could possibly want to see in Niagara. The rooms were clean, we basically had the pool to ourselves, the owner was kind & courteous at all times. We are even going back this summer, thats how great a time we had! (side note: if you're used to 5 star, 200$+ a night hotels, this... More 

Was this review helpful? Yes 2
Houston, pa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2013

Have stayed there before and never had any issues clean rooms easy access to Clifton Hill and casino and Mr. Lee was excellent anything i needed had no issues I can't wait to stay there on next visit.

Was this review helpful? Yes 1
Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed September 5, 2013

We've arrived at the hotel late at the evening when reception was already closed. It took 15 minutes to the owner to answer his phone, but finally he came to check us in. The room that we've got looked like someone sleep on the bed 5 minutes ago. Later we saw a Japanese guy passing by our room with Folding... More 

Was this review helpful? Yes 2
Toronto, Canada
3 reviews 3 reviews
3 of 5 stars Reviewed August 2, 2013

The location could not be better; it's literally right by Clifton hill, there's a mini "alleyway" by the parking lot on the pool side to quickly cut onto Clifton hill (ends up right by sugar mountain). The rooms were clean and were what was expected. Overall we felt safe and happy with the stay. The manager was very lenient with... More 

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Arnprior, Ontario, Canada
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 21, 2013

It's been a few years since we stayed at the Niagara Family Inn but our experience was pretty good. We had four kids with us so we stayed in the family room with three double beds. Sure the place is older and doesn't have all the amenities the newer hotels have, but we found the clerk to be helpful and... More 

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Hamilton, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 7, 2012

Poor to no access to manager when unruly guests were in a family fight at 3am. No phone, Bathroom Not Vented, not able to use wi-fi in room, toilet paper was pretty much see-thru, we were two and there was no room preparations for two people.(1 very thin soap),(towels for one). For a Motel that appears to be full almost... More 

Was this review helpful? Yes 2

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