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Crystal Inn on the Parkway

4249 River Road, Niagara Falls, Ontario L2E 3E7, Canada
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    27 reviews from our community

    Traveler rating
      3
      12
      8
      2
      2
    See reviews for
    8
    8
    1
    Business
    0
    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (5)
    Date | Rating
    • English first
    • Portuguese first
    • Russian first
    • Any
    English first
    • All months
      (27)
    • Mar-May only
      (1)
    • Jun-Aug only
      (15)
    • Sep-Nov only
      (8)
    • Dec-Feb only
      (3)
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    Brampton, Canada
    Senior Reviewer
    7 reviews 7 reviews
    3 hotel reviews
    13 helpful votes 13 helpful votes
    4 of 5 stars Reviewed October 17, 2014

    Hotel is pretty tired, but they keep the facilities very clean and tidy. The room was very clean and dry and had no funky odours. Staff were friendly, cheerful and accommodating. There's no phone in the room, no wifi (except close to the reception desk), but it's a budget motel and we weren't there to stay in the room. It's... More 

    Was this review helpful? Yes 1
    Plum, Pennsylvania
    2 reviews
    9 helpful votes 9 helpful votes
    3 of 5 stars Reviewed September 10, 2014

    We recently stayed at the Crystal Inn with a group of bicycling friends. Pros:This motel was clean; the bed was comfortable; the staff was quite friendly and tried to make us comfortable; the location was nice and about 1 1/2 miles from the falls so it was quiet; parking is free: breakfast at Dad's was inexpensive but great. Cons: The... More 

    Was this review helpful? Yes
    Danville, Indiana
    2 reviews
    4 of 5 stars Reviewed September 3, 2014 via mobile

    Hotel was fine for the price. Within walking distance of the falls. One complaint was the pool was out of order. We were told it had a pool, but when we arrived, the pool had obviously been out of service for quite some time.

    Was this review helpful? Yes
    Ontario
    2 reviews
    3 of 5 stars Reviewed September 2, 2014

    Shower would go from scalding hot to freezing cold instantly. Wifi did not work in my room. There are 2 levels to this motel and I was told by front desk that the upper level did not always get wifi connection Air conditioner was incredibly loud Small rooms. No phone. An out of town couple had thier car broken into.... More 

    Was this review helpful? Yes
    Ontario
    Top Contributor
    55 reviews 55 reviews
    17 hotel reviews
    32 helpful votes 32 helpful votes
    3 of 5 stars Reviewed August 22, 2014

    I booked this motel through the internet, we were not disappointed. Its true the place is clean has the basic necessities, staff were nice. It didn't matter to us that we are far from the hustle and bustle of clifton hill and the falls because we have our vehicle with us, but if you have no vehicle the wego bus... More 

    Was this review helpful? Yes 2
    1 review
    1 helpful vote 1 helpful vote
    2 of 5 stars Reviewed August 20, 2014

    I think they forgot to give us a mattress as it felt like I slept on the box spring. Hotel decor is dated. The room was relatively cheap but I have slept in many other hotels that were much nicer for the same price.

    Was this review helpful? Yes 1
    Toronto, Canada
    Reviewer
    3 reviews 3 reviews
    5 of 5 stars Reviewed August 20, 2014

    My husband and I went to the falls for our 11th anniversary and picked the inn from the internet which is always dicey. We were so happy we did! The rooms are incredibly clean! The cleaning staff are very friendly and the staff at checkin are as well! We will definitely go back and we HIGHLY recommend the Crystal! Thank... More 

    Was this review helpful? Yes
    Macomb, Michigan
    1 review
    4 of 5 stars Reviewed August 18, 2014

    Cons: Pool, and update phone number on website Location: Right across from the Wego bus stop as well as the White Water Walk... large gift shop within walking distance. Quiet location across from the river We visited at the end of July 2014. While true, this is a not a luxury hotel but don't be leery about your stay here,... More 

    Was this review helpful? Yes
    Contributor
    17 reviews 17 reviews
    11 hotel reviews
    10 helpful votes 10 helpful votes
    4 of 5 stars Reviewed August 14, 2014

    Our room was large, clean and comfortable. While an older motel, it was recently updated and well maintained. The staff were friendly and helpful. Dad's Diner (about 1/2 mile away) didn't look great on the outside, but served good eggs, potatoes and toast breakfast for under $4.

    Was this review helpful? Yes
    New York
    Senior Contributor
    34 reviews 34 reviews
    11 hotel reviews
    20 helpful votes 20 helpful votes
    4 of 5 stars Reviewed July 29, 2014

    This hotel is easy to locate and in a quiet location a short drive from the main attractions. Felt very cozy and clean. It was very quiet with no street noise or noise from other guests. Friendly staff. No wifi, but I was able to continue using my cell/data from US towers with great reception and no roaming. Overall nice... More 

    Was this review helpful? Yes 1
    Donna M, General Manager at Crystal Inn on the Parkway, responded to this review

    Thank you for taking the time to post your review about our Crystal Inn. I like the quaint and cozy quote and so happy that you enjoyed your stay with us. Having just reopened this property we are still working on amenities for our guests. WIFI being most important. Hope you will consider staying with us in the future and... More 

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    Additional Information about Crystal Inn on the Parkway

    Address: 4249 River Road, Niagara Falls, Ontario L2E 3E7, Canada
    Location: Canada > Ontario > Niagara Falls
    Price Range (Based on Average Rates): $
    Hotel Class:2 star — Crystal Inn on the Parkway 2*
    Number of rooms: 38
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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    Things to do
    • Pool
    Room types
    • Non-Smoking Rooms
    In your room
    • Air Conditioning
    Internet
    • Free Internet
    • Public Wifi
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Concierge
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Questions? Get answers from Crystal Inn on the Parkway staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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