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All 137 Niagara Falls hotels

Crystal Inn on the Parkway

2.0 of 5 Motel   |   4249 River Road, Niagara Falls, Ontario L2E 3E7, Canada
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Crystal Inn on the Parkway
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52%
Ranked #56 of 137 Hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 3 weeks ago
Plumontheroad Plum, Pennsylvania
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25 reviews from our community

Traveler rating
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    8
    2
    2
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1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plum, Pennsylvania
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Crystal Inn with a group of bicycling friends. Pros:This motel was clean; the bed was comfortable; the staff was quite friendly and tried to make us comfortable; the location was nice and about 1 1/2 miles from the falls so it was quiet; parking is free: breakfast at Dad's was inexpensive but great. Cons: The... More

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Danville, Indiana
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel was fine for the price. Within walking distance of the falls. One complaint was the pool was out of order. We were told it had a pool, but when we arrived, the pool had obviously been out of service for quite some time.

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Ontario
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Shower would go from scalding hot to freezing cold instantly. Wifi did not work in my room. There are 2 levels to this motel and I was told by front desk that the upper level did not always get wifi connection Air conditioner was incredibly loud Small rooms. No phone. An out of town couple had thier car broken into.... More

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Ontario
Top Contributor
52 reviews 52 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 22, 2014

I booked this motel through the internet, we were not disappointed. Its true the place is clean has the basic necessities, staff were nice. It didn't matter to us that we are far from the hustle and bustle of clifton hill and the falls because we have our vehicle with us, but if you have no vehicle the wego bus... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2014

I think they forgot to give us a mattress as it felt like I slept on the box spring. Hotel decor is dated. The room was relatively cheap but I have slept in many other hotels that were much nicer for the same price.

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Toronto, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 20, 2014

My husband and I went to the falls for our 11th anniversary and picked the inn from the internet which is always dicey. We were so happy we did! The rooms are incredibly clean! The cleaning staff are very friendly and the staff at checkin are as well! We will definitely go back and we HIGHLY recommend the Crystal! Thank... More

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Macomb, Michigan
1 review
4 of 5 stars Reviewed August 18, 2014

Cons: Pool, and update phone number on website Location: Right across from the Wego bus stop as well as the White Water Walk... large gift shop within walking distance. Quiet location across from the river We visited at the end of July 2014. While true, this is a not a luxury hotel but don't be leery about your stay here,... More

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Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 14, 2014

Our room was large, clean and comfortable. While an older motel, it was recently updated and well maintained. The staff were friendly and helpful. Dad's Diner (about 1/2 mile away) didn't look great on the outside, but served good eggs, potatoes and toast breakfast for under $4.

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New York
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 29, 2014

This hotel is easy to locate and in a quiet location a short drive from the main attractions. Felt very cozy and clean. It was very quiet with no street noise or noise from other guests. Friendly staff. No wifi, but I was able to continue using my cell/data from US towers with great reception and no roaming. Overall nice... More

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Donna M, General Manager at Crystal Inn on the Parkway, responded to this review

Thank you for taking the time to post your review about our Crystal Inn. I like the quaint and cozy quote and so happy that you enjoyed your stay with us. Having just reopened this property we are still working on amenities for our guests. WIFI being most important. Hope you will consider staying with us in the future and... More

Guelph, Canada
Contributor
20 reviews 20 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 23, 2014

I agree with other reviews, this is a clean, budget motel along the gorge parkway, recently renovated and brought up to standard. Definitely good value in an expensive town to visit. Rooms were plain but functional with pre-LCD tvs (missing the Weather Network unfortunately). Hopefully the wifi will be up and running soon for individual rooms, as it was a... More

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Donna M, General Manager at Crystal Inn on the Parkway, responded to this review

Thank you so much for taking the time to review our property. We hope that in the future you will consider staying with us. As we continue to upgrade the Crystal Inn we appreciate your kind words Donna M General Manager More

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Additional Information about Crystal Inn on the Parkway

Address: 4249 River Road, Niagara Falls, Ontario L2E 3E7, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crystal Inn on the Parkway 2*
Number of rooms: 38
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