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All 138 Niagara Falls hotels

Crystal Inn on the Parkway

2.0 of 5 Motel   |   4249 River Road, Niagara Falls, Ontario L2E 3E7, Canada
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52%
Ranked #58 of 138 hotels in Niagara Falls
A recent review
3 of 5 stars reviewed 1 week ago
mrspjr Ontario
  • Overview
  • Reviews (21)
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21 people have reviewed this hotel

Traveler rating
    3
    8
    6
    2
    2
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0
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Ontario
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this motel through the internet, we were not disappointed. Its true the place is clean has the basic necessities, staff were nice. It didn't matter to us that we are far from the hustle and bustle of clifton hill and the falls because we have our vehicle with us, but if you have no vehicle the wego bus... More

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1 review
2 of 5 stars Reviewed 1 week ago

I think they forgot to give us a mattress as it felt like I slept on the box spring. Hotel decor is dated. The room was relatively cheap but I have slept in many other hotels that were much nicer for the same price.

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I went to the falls for our 11th anniversary and picked the inn from the internet which is always dicey. We were so happy we did! The rooms are incredibly clean! The cleaning staff are very friendly and the staff at checkin are as well! We will definitely go back and we HIGHLY recommend the Crystal! Thank... More

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Macomb, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

Cons: Pool, and update phone number on website Location: Right across from the Wego bus stop as well as the White Water Walk... large gift shop within walking distance. Quiet location across from the river We visited at the end of July 2014. While true, this is a not a luxury hotel but don't be leery about your stay here,... More

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Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was large, clean and comfortable. While an older motel, it was recently updated and well maintained. The staff were friendly and helpful. Dad's Diner (about 1/2 mile away) didn't look great on the outside, but served good eggs, potatoes and toast breakfast for under $4.

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New York
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is easy to locate and in a quiet location a short drive from the main attractions. Felt very cozy and clean. It was very quiet with no street noise or noise from other guests. Friendly staff. No wifi, but I was able to continue using my cell/data from US towers with great reception and no roaming. Overall nice... More

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Donna M, General Manager at Crystal Inn on the Parkway, responded to this review

Thank you for taking the time to post your review about our Crystal Inn. I like the quaint and cozy quote and so happy that you enjoyed your stay with us. Having just reopened this property we are still working on amenities for our guests. WIFI being most important. Hope you will consider staying with us in the future and... More

Guelph, Canada
Contributor
20 reviews 20 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 23, 2014

I agree with other reviews, this is a clean, budget motel along the gorge parkway, recently renovated and brought up to standard. Definitely good value in an expensive town to visit. Rooms were plain but functional with pre-LCD tvs (missing the Weather Network unfortunately). Hopefully the wifi will be up and running soon for individual rooms, as it was a... More

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Donna M, General Manager at Crystal Inn on the Parkway, responded to this review

Thank you so much for taking the time to review our property. We hope that in the future you will consider staying with us. As we continue to upgrade the Crystal Inn we appreciate your kind words Donna M General Manager More

Modesto, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 21, 2014

No wifi, no frills, still pricey, but cheaper than other places in the way-overpriced Niagara Falls area. The rooms are very clean, though budget-decorated, but what you basically need is there, soap, tv, fridge, free coffee in the office. Location was quiet and near the Wego bus stop, but not easily walkable to the Falls tourist location. A/C worked, albeit... More

Was this review helpful? Yes 1
Donna M, General Manager at Crystal Inn on the Parkway, responded to this review

Your comments and review are greatly appreciated. We are continuing to upgrade the Crystal Inn and on your next visit to the Niagara area, we hope that you will be pleasantly surprised with the renovations still to come. Hope to see you soon Donna M General Manager More

Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 13, 2014

Stayed at Crystall Inn after looking for other hotels. It has just been redone, so rooms were nice and clean. Bed was a little hard. On the down side, the wifi had not been installed. It's not a 5 star hotel, but you don't get that for 100$

Was this review helpful? Yes
Donna M, General Manager at Crystal Inn on the Parkway, responded to this review

Thank you Malene for taking the time out of your day to post a review about the Crystal Inn. We appreciate your comments and continue to improve our property. Hope to see you on your next stop through Niagara Donna M General Manager More

Fall River, Massachusetts, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 16, 2013 via mobile

This is not a five star hotel but you are not paying five star price. The owner was friendly. The room was quiet and clean. (We went in the Fall so did not use air conditioner.) It is short drive to the Falls. What more can you ask for $69?

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Additional Information about Crystal Inn on the Parkway

Address: 4249 River Road, Niagara Falls, Ontario L2E 3E7, Canada
Location: Canada > Ontario > Niagara Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crystal Inn on the Parkway 2*
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Amenities

Free High Speed Internet ( WiFi ) Free Parking Ski-In / Ski-Out Swimming Pool
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Number of rooms
38

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  • At what time does the pool open each day?

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