After reading the good reviews of this hotel I was quite disappointed when we arrived. The problem was that the walls were so thin I could hear the other room next door. Also the toilet made a terrible sound when flushed and I could also hear the toilet next door. I could also hear the room next to us talk... more

It truly was a treat to visit the Crowne Plaza Niagara Falls. From the moment the bellman greeted us with a friendly smile I knew we could relax, kick back and enjoy. The hotel staff are warm and sincere but quick and efficient as well. The restaurant dinner was superb and quick as well. Our hotel room was clean, spacious... more

It's a great place to stay when you are in the area as it is very central to almost everywhere you want to go. Walking distance to all the amusements, casino, dining, and a great view of the falls. During inclement weather you don't even need to step outside as the hotel is attached to many stores, restaurants, casino and... more

The room was great; the beds really comfortable, linens luxurious, and the view of the falls was spectacular! Every staff person we had contact with was friendly and helpful. more

I live in Toronto, so Niagara Falls is less than a two-hour drive away from me. I'm at the Falls a couple of times a year and every time I see them I still get the same thrill of wild exhilaration I got the first time. I love the whole Niagara Falls environment with the raw, powerful grandeur of nature... more

our family has been to this property several times, and we love it. The location is perfect, great view, and walking distance to many things. In fact, you can get to many attractions without going outside, including the casino, the waterpark, the Hershey Store, Hard Rock Cafe, Rainforest Cafe, shopping, and more. The rooms are fairly small, but have been... more

We stayed in a suite on the VIP floor with a terrace overlooking the falls. It was simply breathtaking. We had a delightful experience from check-in to checkout. The hotel staff were all friendly and service-oriented. The room was modern and clean. And the hotel is located right next to the falls and the main tourist attractions. Perfect. more

The hotel was in great location with a great view of the American Falls. The Canadian falls could be viewed as well. However, the rooms were small and the baths were very difficult to use. The staff though were courteous and helpful. The swimming pool was decent and my kids enjoyed it. Overall, I would recommend this hotel for it's... more

The hotel is fantastic. Service was very polite, and the property was very clean. The only complaint is that the room was a little small, as we were a couple with a 1 year old. However, most older properties tend to have smaller rooms, so we sort of expected it. The location of this hotel is pretty much perfect. Valet... more