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Crowne Plaza Niagara Falls - Fallsview

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5685 Falls Avenue, Niagara Falls, Ontario L2E 6W7, Canada
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Crowne Plaza Niagara Falls - Fallsview
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Crowne Plaza Niagara Falls - Fallsview
Crowne Plaza Niagara Falls - Fallsview
Crowne Plaza Niagara Falls - Fallsview
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1,163 reviews from our community

Traveler rating
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    204
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kitchener
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked a two bedroom suite for 2 days over March Break. Despite the hotel being very busy, check in was a breeze with barely a wait. The front desk staff were friendly and efficient, as well as any staff that you met in the elevator or hallway. Very impressed! Loved our room. It is probably one of the largest... More 

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St Helens, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good "n" bad at the Plaza.On the plus side,room is a fair size,beds are comfy and roomy,individual room thermostats that allow you to set the room temp for you,tea & coffee making facilities in all rooms and complimentary samples. On the minus side,bathrooms are very tiny,not much floor space at all,you get out the shower,you're dripping all over the loo.No... More 

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Kitchener, Canada
1 review
1 of 5 stars Reviewed 4 days ago NEW

We were at this hotel during spring break for a night. We purchased a package that included entrance to the water park area, and some 2-for-1 food passes. The first issue we came across was that the water park seemed to be ridiculously full. No one could swim, just stand there. We ended up spending time only in the pool... More 

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Windsor, Canada
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel. did not have to leave the resort. But of course we did. after all we were in Niagara Falls. We used the water park. The water park was amazing. The staff was amazing. HOWEVER.. they need bigger rooms for families travelling with someone in a wheelchair. Their accessible rooms are far too small for a family. They were... More 

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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel experience was a bit disappointing for me and my husband. This hotel was very tight, smallest space I have ever seen in a hotel. No room. Double bed could barely fit us. No space to walk in room. There was mold in the bathroom esp on the ceiling which was a big health concern for us. Very uncomfortable.... More 

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Naples, Florida
Top Contributor
131 reviews 131 reviews
67 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night and found the hotel just sort of there. The bad was bad and the good was pretty good. For starters, the staff is great, the high light of this hotel. The price is just behind the staff (especially with the exchange rate). There is also quite a bit to do for people traveling with kids, as well.... More 

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Huntsville, Ontario
Top Contributor
318 reviews 318 reviews
59 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is historic so don't expect a large room or spacious anything. Great view of the USA Falls from our room, amenities in room were minimal. Great location, friendly staff, car park via a maze from the lobby. A little over priced for me considering the room you get but attached to casino, restaurants right there. nice lobby area.... More 

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Walsall, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here just two nights. We loved the hotel. It isn't modern but we loved the grandeur of the entrance. Staff were very friendly and helpful and the room large, comfortable and clean. I would definitely recommend this hotel to anyone wanting great views of the falls. There were plenty of eating establishments nearby. I would also recommend the Niagara... More 

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Raleigh, North Carolina
Top Contributor
260 reviews 260 reviews
49 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed 1 week ago

The Scene: Stayed a few nights at this location for a work conference. The Experience: The hotel is nice looking, very close to the falls. The rooms were on the small side and I had the pleasure of having a room that looked out to a parking deck. Hooray scenery. Rooms were on the small side, but they were clean.... More 

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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I spent the last weekend at this great old property which will put you right in the middle of all the action. yes, this hotel is old and dated....we find that charming and given that this hotel was built almost 90 years,,,they certainly picked the best real estate in the city to build a hotel that provides... More 

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Hotel Review Summarization

What travelers say

  • Great view(10)
  • Water park(9)
  • Very nice(7)
  • Rainbow Room restaurant(6)
  • Top floor(5)
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