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Star Express Inn & Suites

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5599 Ambler Dr, Mississauga, Ontario L4W 3Z1, Canada (Formerly Quality Inn & Suites Airport)
Best prices for: 1 room 1 guest
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Star Express Inn & Suites
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Star Express Inn & Suites
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194 reviews from our community

Traveler rating
    29
    38
    35
    37
    55
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49
29
37
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel for a convenient night between our flights and thought with the free shuttle and breakfast it would be a great option. It wasn't! We booked in and the staff member told us the shuttle was first come first serve. It is a shared service with other hotels. The front desk gal was then quite rude with... More 

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United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I went from the U.S. to Toronto to visit with my family for 3 days. The breakfast was ok. The public washrooms were horrible, the room cleaning was mediocre. I complained to the front desk lady (Asian with Spanish name) about some discrepancies of my stay and after a long talk of having a reimbursement of 25% she promised me... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

have the best prices , nice and clean rooms and I had the best service from here specifically from santosh he actually knows guests come first and policies later and everything is based on how you deal with each guest that arrives at the hotel and that only comes from the people like the manager of the hotel itself

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Dartmouth, Canada
1 review
1 of 5 stars Reviewed March 12, 2015

I booked online. Arrived around 10pm at hotel, due to flight delays. Asked if there was food. Was told there was a dance in the restaurant, but I could go and ask them to cook for me. I was starving, so I went. They did not want to cook. It was a Valentine's dance - no food for hotel guests.... More 

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Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 7, 2015 via mobile

Let's start this off by stating that this had to be the worse establishment i've ever stayed at. I was on my way to Mexico & had to spend a night in Toronto since my flight was scheduled to depart early the following morning. The hotel had been recommended by our Choice Rewards contact. We checked in during the evening... More 

Was this review helpful? Yes 1
Charlottetown, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2015

First of all, I didn't know they even made mattresses out of granite. Secondly, don't call yourself "Airport" -anything without adequate shuttle service. I stayed for a layover between connecting flights. Room was tiny, hot, rudimentary, noisy, and the bed incredibly uncomfortable. I completely failed to get any sleep. The shuttle service was completely booked solid for the next morning... More 

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Ontario
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 1, 2015

Booked here for the first time for the Park & Fly option, room was Ok, small old and dated but the park and fly was a great option and the price was good. For us to crash here one night it was fine, not a place to stay long term.

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Welland, Canada
Top Contributor
86 reviews 86 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 22, 2015

Booked here for the first time for the Park & Fly option. I would have rated it 'poor' except it was priced lower than others & I do believe you have to be realistic in comparing what you get with what you pay for. Next time though we will spend the extra and stay elsewhere. Room was very small. Heater... More 

Was this review helpful? Yes 1
Harrow, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2015

Nice and clean hotel near the airport, clean spacious room, very friendly staff, good breakfast. We chose this hotel as it offers onsite long term parking. Was convenient to go to the airport. The only problem we encountered was that it took them long time close to 50 min to pick us up from the airport to hotel.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 3, 2015

This hotel is an absolutely A disgrace to all quality inn and suites. The hotel is located in a good location not to far off the highway though the rooms are nasty!!! During the stay our rooms were changed twice and even with that still dirty. There was unimaginable amont of lose hair not only from people's heads but other... More 

Was this review helpful? Yes 1
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