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Sandalwood Hotel And Suites


Hotel class 3.0 of 5
5050 Orbitor Dr, Mississauga, Ontario L4W4X2, Canada
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Reviews you can trust

58% Recommend
3.0 of 5 stars 49 reviews
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1 of 5 stars
quinbo   3 contributions
Northern Ireland
Aug 14, 2009 | Trip type: Family
1/1 found this review helpful

We arrived late (after 12am) and the guy they had on reception was dealing with two customers ahead of us. There was obviously some problem with two rooms they had booked not being available and they had to bunk in together - so they weren't happy. I was travelling with two very tired boys under 4. I was panicking in... more

Management response from
Corinne Howell, General Manager

Thank you very much for taking the time to complete our online Guest Survey regarding your recent stay at Sandalwood Suites Hotel Toronto Airport. Your feedback is extremely valuable to us as it is through this input directly from our guests that we are able to continuously strive to deliver a positive and memorable experience for every guest. Please be...

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1 of 5 stars
LongIslandGuest   1 contribution
LongIslandGuest
Aug 13, 2009 | Trip type: Family

I read the reviews before we stayed here, and sure enough, all the negative reviews are accurate. Those who said it was OK are out of their minds. We only stayted because other had made the reservations. The halls smell of curry and are musty. The rooms are tight, they are in fact regular hotel rooms with a wall down... more

Management response from
Corinne Howell, General Manager

Thank you so much for taking the time to share your experience regarding your recent stay at Sandalwood Suites Hotel Toronto Airport with us. Your feedback is extremely valuable to us as it is through this input directly from our guests that we are able to continuously strive to deliver a positive and memorable experience for every guest. Please be...

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1 of 5 stars
MaxNewYork   1 contribution
New York
Aug 10, 2009 | Trip type: Family

Checked in and was allocated a room that smelled mouldy with a view of the inner court. Only problem: there was an overgrown bush right in front of the window. I complained about the smell in the room and the front desk gave me another room - that was better. Only problem: this room also smelled slightly mouldy. The towels... more

Management response from
Corinne Howell, General Manager

Dear Max NewYork; Thank you for taking the time to share your thoughts and experiences at the Sandalwood Suites it is through our guests feedback that we challenge ourselves to make improvements to the guest expereince at our hotel. Please except my sincere apologise for the fact that we obviously fell short during your stay and didn't leave you with...

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4 of 5 stars
BIGAPPLELOVER   5 contributions
Halifax, Canada
Jul 15, 2009 | Trip type: Couples

After booking this hotel, I was a little worried because of the reviews on here. We were traveling with our dog, and this hotel offered an excellent pet policy with only a $35 charge...which was great compared to some hotels who charge $100+. The hotel was perfectly fine. It was clean, staff was friendly and we didn't have any problem... more

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4 of 5 stars
mitch_halifax   4 contributions
Halifax, Nova Scotia
Jun 16, 2009 | Trip type: Family

The price, free shuttle and free breakfast hooked me - $99 for a suite for a family of 4. You have to call the shuttle from the airport, and it took up to 20 minutes. Counter staff as excellent and helpful. Suite was comfortable and fairly well equipped tough the kitchen has seen better days. The breakfast buffet was very... more

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1 of 5 stars
valerie_c_vfh   26 contributions
Cantley, Qc
Jun 16, 2009 | Trip type: Business

We were originally supposed to stay for one week, but our room was intolerable. The staff was very nice, the location is good, but it was one of our worst hotel/motel experience. When we got to our room, it was extremely hot and had one of the worst smells. The corridors have a weird smell, but the room was way... more

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4 of 5 stars
FiveHappyTravellers5   1 contribution
Bridgetown
Jun 1, 2009 | Trip type: Family

After booking Sandalwood Suites we saw the review on Trip Advisor and were a bit worried. Apart from slow service at the Check in, we found the hotel to be excellent and staff friendly.We found the location excellent being not far from airport, car rentals and a terrific shopping mall . It was also quite easy to drive to the... more

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1 of 5 stars
A_travellerFlorida   1 contribution
Florida
Nov 24, 2008 | Trip type: Couples
0/1 found this review helpful

We took this hotel because of its advertised efficiencies and convenience for transport. We found that most of the kitchen equipment did not work, it was filthy, and the barbecue, which was adverstised as available, had been removed. We eventually managed to prepare some food using another room's kitchen. On the second night, a smell which was there initially, got... more

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3 of 5 stars
BATGIRL88   3 contributions
Sarnia
Oct 16, 2008 | Trip type: Couples

The suite was small (more like a room) but clean. The decor was old - the room badly needed painting - numerous scuff marks on walls. The whole motel had a very bad, very noticable musty smell. The breakfast was very good - more than at most places - with even a few hot items (ham, hash brown). We now... more

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3 of 5 stars
Cobourgian   2 contributions
Cobourg, Ontario
Jul 29, 2008 | Trip type: Family

We were looking for a suite hotel for a night away for a wkend of sightseeing in Toronto with our teenage son who wanted his own room. We found the hotel through a employer benefit program which offered us a discount at this hotel. Our room was clean and basicly met our needs, however we were disappointed that our suite... more

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Sandalwood Hotel And Suites Also Known As

  • Sandalwood Hotel Mississauga
  • Sandalwood Hotel
  • Sandalwood Suite
Address: 5050 Orbitor Dr, Mississauga, Ontario L4W4X2, Canada