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Sandalwood Hotel And Suites


Hotel class 3.0 of 5
5050 Orbitor Dr, Mississauga, Ontario L4W4X2, Canada
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Reviews you can trust

60% Recommend
3.5 of 5 stars 56 reviews
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3 of 5 stars
jerkham   1 contribution
ontario
Mar 8, 2010 | Trip type: Business, Solo travel New

If your looking for a reasonable place to stay for the money this is it . If you are looking for luxury then you want to pay alot more for a room somewhere else. more

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2 of 5 stars
mathura29   1 contribution
Toronto
Mar 2, 2010 | Trip type: Couples

My husband and myself stayed here on our recent trip to Toronto. The hotel is not located a few minutes away from the airport and make sure you have car to access the local resturants because this hotel is in the middle of nowhere The rooms are outdated and the hotel's overall looks very cheap and old. We expected a... more

Management response from
Corinne Howell, General Manager

Thank you for taking the time to write a review on trip advisor. It is through our guests feedback that we challenge ourselves to make improvements and create memorable experiences for your guests. Please allow me to clarify a few points with regards to our hotel information. Our hotel is located in the Airport Corporate Park on the corner of...

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5 of 5 stars
jcraig1   1 contribution
Melbourne, Australia
Feb 28, 2010 | Trip type: Couples

This hotel is great for those needing a place near the airport- rooms were big and had great facilities, especially considering the price. There's a free shuttle service to and from the airport, a decent breakfast is included and we found the staff to be very friendly. Plan to stay there again! more

Management response from
Corinne Howell, General Manager

Thank you for your kind words we are absolutely thrilled that you had a great stay. Please rest assured that I will be sharing your feedback with the entire Sandalwood Team. On behalf of the Sandalwood Team it was our pleasure to service you during your trip to the Toronto Area and we hope to see you again soon. Sincerely,...

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4 of 5 stars
indigo9112   1 contribution
Sudbury
Feb 24, 2010 | Trip type: Couples

Although I had booked the hotel room for the evening of Feb. 20th, they let us check-in at 6:45 a.m. after arriving from an all night flight. It was great and there was no extra charge. After a few hours of sleep, we decided to head home instead of staying the rest of the night. more

Management response from
Corinne Howell, General Manager

Thank you for sharing your feedback with us. It was our pleasure to service your accomodation needs and we hope to see you again the next time your travels bring you to the Toronto Area. Sincerely, Corinne Howell General Manager

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3 of 5 stars
Joy_JimK   5 contributions
Gatineau, Quebec
Feb 19, 2010 | Trip type: Business

I recently stayed at this hotel, while in Toronto on business. I was not impressed. The beds are most uncomfortable; I got barely 5 hours sleep over the 4 nights. The furniture in my sweet was old and musty smelling. I changed rooms; but the bed was still unbearably uncomfortable. I slept the entire weekend, when I came home to... more

Management response from
Corinne Howell, General Manager

Thank you for taking the time to share your thoughts with us. It is through our guest feedback that we challenge ourselves to make changes to our hotel and make our guests experiences a positive one. I was very sorry to hear that you did not get a good night sleep while staying with us. If there is anything I...

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4 of 5 stars
sunandsandNovaScotia   5 contributions
Nova Scotia
Feb 2, 2010 | Trip type: Business, Solo travel

Large spacious rooms, good location if you want to be at the airport or close to Mississauga. Car is a must if you want to get out to restaurants etc. Breakfast is OK (but not great). Great value for GTA!! more

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5 of 5 stars
garagebutterfly   1 contribution
Canada
Dec 6, 2009 | Trip type: Couples
1
person found this review helpful

I know there have been some negative reviews on TripAdvisor for this hotel, so I wanted to post and let you know about my positive experience. I was there for four nights in mid November and we got an extremely good rate using their stay 3 nights, save 30% promotion. Our room was clean and well-appointed. We stayed in a... more

Management response from
Corinne Howell, General Manager

Thank you so much for taking the time to share your experiences with Trip Advisor, On behalf of the management and staff it was our pleasure to service you and we hope to see you again soon when next your travels bring you to the Toronto Area. Sincerely, Corinne Howell General Manager

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1 of 5 stars
quinbo   3 contributions
Northern Ireland
Aug 14, 2009 | Trip type: Family
1
person found this review helpful

We arrived late (after 12am) and the guy they had on reception was dealing with two customers ahead of us. There was obviously some problem with two rooms they had booked not being available and they had to bunk in together - so they weren't happy. I was travelling with two very tired boys under 4. I was panicking in... more

Management response from
Corinne Howell, General Manager

Thank you very much for taking the time to complete our online Guest Survey regarding your recent stay at Sandalwood Suites Hotel Toronto Airport. Your feedback is extremely valuable to us as it is through this input directly from our guests that we are able to continuously strive to deliver a positive and memorable experience for every guest. Please be...

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1 of 5 stars
LongIslandGuest   1 contribution
LongIslandGuest
Aug 13, 2009 | Trip type: Family

I read the reviews before we stayed here, and sure enough, all the negative reviews are accurate. Those who said it was OK are out of their minds. We only stayted because other had made the reservations. The halls smell of curry and are musty. The rooms are tight, they are in fact regular hotel rooms with a wall down... more

Management response from
Corinne Howell, General Manager

Thank you so much for taking the time to share your experience regarding your recent stay at Sandalwood Suites Hotel Toronto Airport with us. Your feedback is extremely valuable to us as it is through this input directly from our guests that we are able to continuously strive to deliver a positive and memorable experience for every guest. Please be...

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1 of 5 stars
MaxNewYork   1 contribution
New York
Aug 10, 2009 | Trip type: Family

Checked in and was allocated a room that smelled mouldy with a view of the inner court. Only problem: there was an overgrown bush right in front of the window. I complained about the smell in the room and the front desk gave me another room - that was better. Only problem: this room also smelled slightly mouldy. The towels... more

Management response from
Corinne Howell, General Manager

Dear Max NewYork; Thank you for taking the time to share your thoughts and experiences at the Sandalwood Suites it is through our guests feedback that we challenge ourselves to make improvements to the guest expereince at our hotel. Please except my sincere apologise for the fact that we obviously fell short during your stay and didn't leave you with...

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Sandalwood Hotel And Suites Also Known As

  • Sandalwood Hotel Mississauga
  • Sandalwood Hotel
  • Sandalwood Suite
Address: 5050 Orbitor Dr, Mississauga, Ontario L4W4X2, Canada
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