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Hilton Toronto Airport & Suites

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5875 Airport Road | At Highway 427, Mississauga, Ontario L4V 1N1, Canada
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Hilton Toronto Airport & Suites
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Hilton Toronto Airport & Suites
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839 reviews from our community

Traveler rating
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    202
    76
    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and i stayed here for a night as we went on vacation for a week. Rooms were clean. Bed was comfy. Close to airport. Shuttle service was right on time to and from airport. Valet was quick & great to get our car when we returned. Would definitely recommend :)

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Moose Jaw, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel is conveniently located by Toronto Airport and provided a great shuttle service. Staff are friendly and efficient. Hotel is clean, bright and well laid out. Group meeting facilities were excellent.

Review collected in partnership with Hilton Hotels & Resorts

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Playa del Carmen, Mexico
Top Contributor
85 reviews 85 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean comfortable room, good bathroom facilities. Surprisingly good restaurant. We were there for two visits on our way to and from Mexico. We had dinner one night, which was very good, and breakfast on our return visit. They have an excellent breakfast buffet, or you can just choose off the menu. We found the staff to be friendly and helpful,... More 

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Milton, Canada
Top Contributor
67 reviews 67 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I meet here with a group 3 times a year. The meeting rooms are good and the hotel rooms spacious. Overall, the staff are friendly and cooperative. The parking is outside and immediately behind the hotel. The internet is fast.

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Ottawa, ON, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

The lobby was nice and modern, parking was easy, bed very comfortable. The room was clean but looked tired and felt cheaply finished. Don't think the room was quite up to Hilton standard. There were marks on the walls, stains on all of the seating areas, laminated finishing of the bathroom counter was peeling off.

Review collected in partnership with Hilton Hotels & Resorts

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TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

We appreciate your comments. The hotel is undergoing upgrades to rooms that have not been renovated to bring them back up to the quality the other guest rooms we offer. Please know that work is being done to make these rooms to standard. If there is anything I can do to make it right for your next stay, please don't... More 

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night in Toronto for business. The Executive suites were a good size and the two room set up worked well for our purposes, but could use better lighting. The executive floor seemed to have several perks attached to it, except that they were only available Monday - Thursday! Perhaps the hotel believes business is not conducted on... More 

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TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

We look forward to welcoming you back! The hotel closes the executive lounge from Friday evening until Sunday evening. The reason being that occupancy levels do not warrant us opening them, thus we extend the food services in our restaurant and lounge. We do apologize for the inconvenience. Thank you for your comments. We appreciate your business. More 

Vancouver (Canada)
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this property quite often, but this review will focus on three areas: North Tower suite, amenities and front office service. I stayed at the Junior suite last time, which is located at the North Tower. I am not really a big fan of the design and decor. Seems like there are different variation of the interior... More 

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TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

First I would like to thank you for your repeat business - it means a lot to us and want you to know you are appreciated! I will discuss your comments on our front desk team with the Director of Front Office. Not acceptable. As for the gym, pool and change rooms - I am happy to advise that this... More 

Tantallon, Canada
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel so we could be close to the airport for an early morning flight. The gentleman who helped us at the desk was not the most welcoming. The other gentleman was a bit friendlier, and a female staff person greeted my daughter with a smile. It also took a long time to get a crib delivered... More 

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TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

Thank you for your business. Again, it is not acceptable that your welcome was less than warm and this will be addressed. I am interested to know which room you stayed in as it's very odd regarding your comments on how there was one main power switch, so I will send you an email off line to see which room... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

My husband went outside to catch the shuttle and he asked the driver to win it one minute because I was inside wearing my coat. Guess what's, he left!THANKSS. After a long day of flight and it's 00:22 you really don't need this. Oh and then the hotel says the shuttle will be there at 00:45, it's 00:55 no shuttle,... More 

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TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

My sincere apologies regarding your experience with our shuttle. I will certainly look into why the driver did not wait for you. Thank you for your feedback. We appreciate your business. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We we were visiting Toronto for leisure. It is a nice renovated hotel! Except the staff is unfriendly to tourists. This is a business hotel. We ate at the restaurant the sever was annoyed by us. The receptionist was unfriendly when we asked for change and checked in. The greeter was very friendly and helpful. I would not recommend this... More 

Was this review helpful? Yes 1
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

Thank you for your feedback. It is not acceptable that you were made to feel unwelcome as we value all our guests no matter what their purpose is (Leisure or business). I have passed your comments onto our executive team so they can share with their teams as to how you perceived your welcome. I do want to let you... More 

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