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Hilton Toronto Airport & Suites

4.0 of 5 5875 Airport Road | At Highway 427, Mississauga, Ontario L4V 1N1, Canada
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Hilton Toronto Airport & Suites
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Hilton Toronto Airport & Suites
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807 reviews from our community

Traveler rating
    190
    301
    192
    73
    51
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302
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Calgary, Canada
1 review
3 of 5 stars NEW

When checking in they informed me that I was only booked for one night. Luckily I had a copy of my online booking otherwise I had the impression I would have been charged for the second night even though it was already paid. Also they assigned a room already occupied by a guest and when I returned to the front... More 

Was this review helpful? Yes
US
Top Contributor
61 reviews 61 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I used 25,000 points to stay on night in the executive suite. For 25,000 points, I guess I was expecting a bit more. The room wasn't in the greatest shape, very bland and small. I was at least expecting a bottle of water to be in the room, but the bar fridge was empty. In the morning, I tried to... More 

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Toronto, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

We planned a weekend away from our kids and thought we would relax and watch a movie but when we tried to get the movie channel to come on it did not work. We called down and maintenance had to come up so I had to get dressed again to let him in . Maintenance did all they could to... More 

Was this review helpful? Yes
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

Please accept my sincere apologies regarding your stay with us. We have experienced some issues with our Movie Channel provider and I want you to know this has been fixed. All rooms had the same problem as yours and thus why management did not offer to switch rooms. I know you have the perception that we have different rooms for... More 

Sylvan Lake, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I'm unable to recommend the eighth floor "Hilton Honours Executive Suite", that I had the misfortune of occupying. The room and furniture were in need of repair, ceiling above shower was nastily peeling, with too many other deficiencies to mention. If this room is reflect of the Hilton Executive Brand, I will not disappoint myself again. I would discourage anyone... More 

Was this review helpful? Yes
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

I am sorry you stay with us did not meet your expectations. We are constantly upgrading our rooms to address the issues as they come up and apparently the room that you stayed in has yet to be completed. I will contact you off line to learn what room you stayed in so we can make it a priority. I... More 

Kincardine, Canada
1 review
1 of 5 stars Reviewed 1 week ago

After hearing that the Valet would have the vehicle warm and ready for the drive home, we were greated not only by a freezing cold vehicle, but a cracked windshield. BUYER BEWARE, they do give you a receipt that warns that they are not responsible for any damages that are incurred to your vehicle on their property. Driving home with... More 

Was this review helpful? Yes
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

I have sent you an email offline to address this with you. I do hope that you will contact me so I can further understand what went wrong. We do document these specific type of occurrences and I have found no record of this issue. My apologies for any inconvenience and I do hope to hear from you. Thank you More 

Sudbury, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We always use this hotel before and after our trips in the winter. It is very close to Pearson International Airport, yet very quiet and comfortable. We are able to park our vehicle there for the time we're gone. One year we opted for a less expensive hotel and it was a disaster. We're staying with this hotel and it's... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

Happy to hear you enjoyed your stay with us and I do hope you had an amazing vacation! Thank you for your comments and we look forward to welcoming you back. More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Booked a room in Aug 2014 for our stay in Feb. Checked in only to find our room was given away and had to be downgraded. TV / Cable was not working and had to have Maintenance up to sort it out. Coke machine took money and never gave anything. Shuttle service did not appear at 06:00 hrs. I will... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

My sincere apologies on your disappointment with your stay with us. If there is anything I can do to make it right, please don't hesitate to contact me directly at the hotel. I have passed on your information regarding the pop machine to have it fixed. Again, if there is anything I can do....please contact me. More 

Niagara-on-the-Lake, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight with my husband and two small children before flying out of Toronto the next day. Everything was fantastic but I wanted to mention that the staff were amazing. My son wasn't feeling well during the night and when I called the front desk for some things, someone from the front desk came up right away with some juice... More 

Was this review helpful? Yes
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

You just made my day! Thank you for your comments and I most certainly share them with the team. Hope you had a great vacation and I do hope to welcome your family back the next time you fly out of Toronto. More 

Barrie, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Although the room was clean and the staff were great, the condition of the room was far below what a Hilton should be. The room bore the scars of many a guest with little regard to repairing the "little things". All in all, a comfortable stay, but not quite a Hilton experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

We have received your comments and already taking action on the room you stayed in. We are continually upgrading our rooms to improve upon this wear and tear and do hope you will give us another opportunity to welcome you back. Thank you for choosing Hilton. We appreciate your business. More 

Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a long day we arrive at the hotel at 1:25 AM to pick up our car and drive home. Wait 20 min for the valet to wake up or come out of the washroom?? He has 4 people waiting for car including me. He cannot find keys let alone the cars. needles to say wen I got my car... More 

Was this review helpful? Yes
TammyLB, General Manager at Hilton Toronto Airport & Suites, responded to this review

Please accept my sincere apologies with regards to your wait for your vehicle with our valet parking. I have forwarded your comments to our Director of Front Office to ensure he is aware of the situation. Happy to see you enjoyed your stay otherwise. If there is anything else I can do to make it right for you, please don't... More 

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Additional Information about Hilton Toronto Airport & Suites

Address: 5875 Airport Road | At Highway 427, Mississauga, Ontario L4V 1N1, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Toronto Airport & Suites 4*
Number of rooms: 413
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Also Known As:
Hilton Toronto Airport And Suites
Hilton Toronto Airport Hotel Mississauga
Hilton Hotel Toronto Airport
Mississauga Hilton
Hilton Mississauga
Hilton Toronto Airport & Suites Mississauga, Ontario
Hotel Style:
#25 Business Hotel in Mississauga

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