Sheraton Brand is very nice and top of the line. Booked this hotel, because of low rates on expedia. hotel website claims it to be 100% non-smoking (instead it is smokers den...). The rooms are very small.. The manager of the hotel is very rude and unprofessional. If a complaint is made, he will blame the customer .. never stay... more

The hotel's evening shuttle at Pearson Airport arrived right on schedule, the driver was friendly, the trip was done quickly yet safely, front desk check-in was painless, the room was excellent, and next morning's return shuttle was similarly efficient. When you've only got a few hours to spend during a lay-over, you want everything to go smoothly and efficiently. It... more

I booked this hotel for a two night "in the city" get away. I now realize it really is only suited for a business traveler and not someone who wants a little get away. There is not much close by that is foot accessible (but the parking is free which is a plus). On the plus side, the room service... more

We stayed at this hotel for a Friday night before we left for Cuba the next morning. We chose it for the free shuttle bus to and from the airport and for the free parking for the week. A family member booked it for us through Starwood so we'd get a discount. Upon checking in, the hotel staff informed us... more

We stayed at this hotel in September for our wedding anniversary and reserved the king size jacuzzi suite. I highly recommend this hotel to anyone who is looking to stay closer to the airport but still in the heart of Mississauga. The staff is extremely freindly and accomodating..and most of all the restaurant had great service! Two thumbs up from... more

We stayed at this hotel for one night in August. The hotel itself is ok, nothing spectacular. The parking is free, which is a huge plus. When we received our bill, we were charged for items from their store that we never purchased. We never even went near the store. The guy at the front desk was accusing me of... more

Had one overnight stay here, waiting for early flight next morning. Flew into Pearson and had shuttle bus pick me up .......no problems and very friendly young fellow. Arrived in the hotel and they recongnized my Platinum status and she said they upgraded me to a Jacuzzi suite........sweet !! Well, when I got into the room it felt like a... more

Some strange service problems. Staff has difficulty communicating in english and I mean most of those I had seen. Called front desk that my room phone breaks up while I am on it so it seems that I need a new cord or phone. Was told sorry sir it's the weekend, no maintenance. Was not impressed. more

There was one thing after another about this hotel that seemed to not live up to the Sheraton name. We booked online using expedia and paid about $150 a night. There are better hotels in the area for about the same and are closer to the airport. Heres where it started. After calling for the airport shuttle we waited, and... more