I have stayed in this hotel in January-February during the show in International Centre. I choose it for the shuttle services to the airport and International Centre. I waited the shuttle in the airport no more than 15 minutes. Same for the return. The service in the hotel is good. Only one inconvenient: no elevators and many stairs. Yes, it...
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Just a personal note to thank Ceaser ( like the salad ) for taking me back to the hotel to grab my missing belongings and getting me back to the airport to catch my flight. Then upon my return he was there waiting in the section they said they would be....The Sleep n Fly service works great here, as long...
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Thank-you for your review and kind words about Caesar. He is a pleasure to work with and really works hard to make sure that all of our guests have a great guest experience.
We hope to see you again in the future.
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Hotel in excellent position for the airport,room of a comfortable standard.Staff very friendly and i must give a mention about the shuttle driver CESAR who took us to the airport even though he had finished his shift.Good people do exsist in this world.
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Thank-you for your kind review about our hotel. We are lucky that we are located right across the street to the airport. I hope that your stay was enjoyable from start to finish.
I have posted our comments on our employee board for all to see.
Hopefully we will see you again if you are travelling through Toronto.
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We used the Park/Sleep/Fly program for a 15 day trip away in April 2012. Very convenient location, just a couple of minutes from the terminals, It is a clean hotel with a good quality room; not luxurious but that's not needed for short stopovers. The shuttle leaves at scheduled times but picks up on demand. We came back very late;...
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Thank-you so much for your kind words about our hotel. I am so happy to see that you are a repeat guest and I hope that we will become your preferred choice when travelling though Toronto.
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My husband I were going on vacation for our 40th anniversary and wanted to spend the night before at our favorite airport hotel. We were unsuccessful at booking it online so we contacted the hotel directly. Sure enough we had a confirmed reservation and upon arrival found an anniversary gift and chocolates in our room with a card from Zena,...
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Reviewed April 29, 2010
Thank-you for your continued support of our hotel. We are all so happy that you have chosen to make our home your home.
I am sure that we will see you again soon.
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We stayed here on Apr 13, 2012 for a Park N Fly. Check in was easy and smooth. We were in our room and enjoying wings and beer (next door) in no time. We asked for a wakeup call for 3:00 a.m. and were quickly granted. I like the fact that this hotel has parking on site. But please be...
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Thank-you for your review of our hotel. It is true that we fill up fast and sell out in the winter for our "stay and fly packages". Fortunately, we were able to secure additional parking in a lot right next door to our building so we can offer more packages for those travelling away during peak times.
We hope to...
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We stayed here in February 2012 before our trip to the Dominican and it was perfect!
When I booked the room online I found the email address for Ziva (the manager) and quickly emailed her to inquire about the bagged breakfast option. Within 2 minutes of my email being sent - my phone rang and it was Ziva! She was...
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Ziva we LOVE you! Booked Stay & Park package for over Easter, Got an in person phone call from Ziva the very same night followed by an e-mail with her contact info! We felt very special. I sent an e-mail about 3 days before our stay asking if reservations were required for shuttle to secure space & bag breakfasts I...
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Thank-you for your wonderful review. Ziva works very hard to make sure our guests are happy and we all really appreciated the kind words you had for her and the rest of the staff.
We look forward to your return in the fall.
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Weve stayed here multiple times before or after every vacation. We ended up here the night before we left and the night we got back from our trip. Again, great customer service. Quick, effecient and happy. Room was clean and comfy. I think we may ask to not be near a maids closet though as they were a little noisy...
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Reviewed October 20, 2011
Thank-you for your review of our hotel. We hope to see you again in the future.
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Staff was friendly, shuttle good, had to carry 6 bags up the stairs, no elevator, room was clean but tired as was the rest of the hotel.
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Thank-you for your review of our hotel. We are an older building but we are constantly updating/upgrading to better suit our guests' needs. Right now, we are replacing the carpet in our rooms and have recently added flat screen televisions and new bedding to our guest rooms.
I do apologize that you had to climb with your luggage up the...
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110 Reviews
