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Sheraton Gateway Hotel Toronto Airport

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Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
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Sheraton Gateway Hotel Toronto Airport
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Ranked #18 of 60 Hotels in Mississauga
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4 of 5 stars reviewed yesterday
Asykari H Jakarta, Indonesia
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1,198 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jakarta, Indonesia
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

It was afte flying for 15 hours plusimmigation proes whch wasvery tirig forus (family with 2 childen). So we dcidd to stay in the hotel beore departing ti Niagara region. Th room was modes, spacious and the services (check in process, luggage service) were excellent. The surprise was they provided snack bar which open for certai hours but was really... More 

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Edmonton, Canada
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

The best thing about this hotel is the convenience to the airport. The bed and pillows were very comfortable; however, one of the lights in the room didn't work and the bathroom fan/heat lamp did not work either. For what you pay for the rooms, I also don't expect to see a peeling ceiling in the bathroom. When we reached... More 

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Toronto, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Easy accessibility to airport. The bartender was friendly, and service was quick! The manager went out of his way to help us find accommodation at another Sheraton in Phoenix! The check in staff were welcoming. The waiter on the Club floor went above and beyond his duty to ensure we had everything we wanted and our breakfast experience was positive.

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to share your feedback and for your commendation of my associates. I have passed on your comments to my team. We look forward to welcoming you back. Kind regards Catherine Velie General Manager More 

Perth, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was on business and this Hotel fitted my needs perfectly. Getting around Toronto is a hassle - but getting to and from the Airport from this Hotel is a breeze. I arrived at Terminal 1 and short train ride and 10 mins later I was at Terminal 3 and the Sheraton Gateway Hotel. Hotel is standard with no complaints,... More 

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your experience. I was happy to know that we matched your needs perfectly and you had a great stay. While we no longer have fridges in our guest rooms, we do offer them to our guests based on availability. When you make your next reservation with us, please indicate your preference for a fridge and we... More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Try to stay almost every time when I visit Toronto.Rooms are nicely laid .Very comfortable beds.Snack bar and bar are great for when you don't feel like going further .Over all solid choice to stay.Once you stay then fell you fell the difference.

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

I was happy to know that we are your favourite hotel, thank you for sharing your experience. We look forward to welcoming you back. Kind regards Catherine Velie General Manager More 

San Zenone degli Ezzelini, Italy
Top Contributor
69 reviews 69 reviews
42 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Directly at YYZ airport this is the best location to stay "in the airport". Exactley 2 min I was at the check-in counter. This is a tipical North American Sheraton Hotel. Just the essential for a good nigh and perfect service. I used the room service I got great and superbe Wind Chicken, the same I had at the bar... More 

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Exeter
Top Contributor
75 reviews 75 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

We've used this hotel a few times and it's so convenient when flying out of Terminal 3 (you just have to walk out of the hotel and you're in Terminal 3) or even when flying out of Terminal 1 as it is so easy to get there using the tram (it literally takes just a few minutes). The rooms are... More 

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your experience in our hotel; I am happy that you enjoyed your stays and find our parking package of great value. I was glad that you enjoyed your club floor experience as well as the quiet comforts of our hotel. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind... More 

Barrie, Canada
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here many times. Check-in is something very, very busy but the Platinum/Gold SPG Check-in is generally staffed so the wait isn't too bad. My biggest issue with this hotel is the add on parking. When you book you will get an email offering parking for the week for $100. It's a good deal since the parking is... More 

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your review and for your loyalty to our hotel and Starwood. I am happy that you enjoy your visits and receive proper recognition as a Platinum member. I was disappointed to read about the challenges with parking and I would like to investigate the issue to ensure that your future visits are seamless. Please connect with... More 

Ontario
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We usually stay in this hotel each time we fly out of Pearson. Although it is too expensive, it is worth the convenience of parking right at the airport. Our flight returned at 12:30 am so we did not want to have to wait for a shuttle to take us to one of the cheaper Dixon Road hotels. The regular... More 

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your review; I am glad that you enjoy the comforts and convenience of our hotel. We look forward to welcoming you back when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

Vancouver, Canada
Top Contributor
51 reviews 51 reviews
44 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a very good Friday night stay at the Sheraton Gateway with my wife. The gym is very good. Both of us had good salads, for a hotel, at the restaurant. The Lounge on the 8th Floor is good for breakfast too. Would stay here again. Simple but effective.

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your feedback following your recent stay. I am glad that you enjoyed your visit and found our services and facilities to your satisfaction. We look forward to your return. Kind regards Catherine Velie General Manager More 

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