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Sheraton Gateway Hotel Toronto Airport

4.0 of 5
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Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
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Sheraton Gateway Hotel Toronto Airport
Best prices for: 1 room 1 guest
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Ranked #18 of 60 Hotels in Mississauga
A recent review
5 of 5 stars reviewed 3 days ago
K A Calgary, Canada
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1,234 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The front desk staff during the weekdays is amazing. I stay there a lot for work. Very convenient if you are travelling through Toronto. Food is a bit expensive in the restaurant but very good. Nice atmosphere and pretty quiet over all.

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your review and for your loyalty to our hotel. I am glad that you enjoyed the comforts and convenience of our hotel. Thank you for your feedback on our front desk team; I am glad that they take good care of you. We look forward to welcoming you back. Kind regards Catherine Velie General Manager More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although we live in the Toronto area, we have, on several occasions, stayed overnight at the hotel whenever we have a very early flight. Extremely happy with the way in which we have been treated by the staff. Also, the location (immediately adjacent to Terminal 3 at Pearson) can't be beat. Nothing like just walking out of your hotel and... More 

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your loyalty to our hotel. I am glad that you enjoy the comforts and convenience of our hotel. We look forward to welcoming you back. Kind regards Catherine Velie General Manager More 

Calgary, Canada
Top Contributor
82 reviews 82 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

If you have an early morning flight and don't want to take the red eye to YYZ then this is the spot for you, Rooms are bare bone...not luxurious as you might expect for the price but the beds are comfortable......And that really counts!

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your review. I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to welcoming you back. Kind regards Catherine Velie General Manager More 

2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed for 3 x nights and it met all my needs on business. WiFi, breakfast, next to airport, business facilities, restaurant, gym, car rentals downstairs, nice room & bedding, tea & coffee machine. What could they have done better ? ..........separated the screaming kids from the business floor.

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Red Deer, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

While this hotel is very convenient as it is located in terminal 3, a dirty bathroom is a deal breaker. The food in the restaurant was good but very expensive. There are other "clean" hotels when flying out of Toronto. Will not return.

Was this review helpful? Yes 1
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

I am very sorry to learn that your bathroom was not clean during your stay. We take these comments very seriously and want to follow up to ensure that our cleanliness standards are met. Thank you for taking the time to provide me with details of your stay so that we can take the necessary steps to correct our shortcomings.... More 

Toronto, Canada
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We started our Christmas vacation early by checking in the day before our flight out of YYZ. We always upgrade to include parking and Club Lounge. The Club Lounge has snacks and breakfast, great for when travelling with kids/teenagers who are always snacking. At Christmas the hotel was beautifully decorated and had a nice Christmas tree in our floor. They... More 

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Due to scheduling conflicts, we were forced to overnight in Toronto before catching an early morning flight to Halifax. Rather than spend 9 hours wandering about the airport terminal,we decided to book a hotel room for the night. As we did not want to waste time getting a cab to a hotel on the airport strip, we decided to get... More 

Was this review helpful? Yes 1
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your recent experience at the Sheraton Gateway Hotel. I am glad that you enjoyed the comforts and convenience of our hotel and my team took good care of you. We look forward to welcoming you back. Kind regards Catherine Velie General Manager More 

Lutz, Florida
Top Contributor
62 reviews 62 reviews
46 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just stayed at the Sheraton Gateway for the first time as a quick overnight before an early flight while traveling on business. What really impressed me the most was literally stepping off my flight in terminal 1, taking the train to terminal 3 and being in my room 20 minutes later! I realize this convenience comes at a price... More 

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SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your recent experience at the Sheraton Gateway Hotel. I am glad that you enjoyed the comforts and convenience of our hotel. I am sorry that our pillows were not as comfortable as other hotels and I have asked my Housekeeping Manager to follow up. We look forward to welcoming you back. Kind regards Catherine Velie General... More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel airports are usually minimal in comfort and facilities since almost all guests just stay 1 night. This establishment has the advantage of being right in Terminal 3 of Pearson airport and therefore is accessible without having to take a shuttle bus or other transportation. The rooms are fine although the one I stayed in was right above the tram... More 

Was this review helpful? Yes 1
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your experience at the hotel. I am glad that you enjoyed the convenience of our location but sorry that you were disturbed by the noise from the train. May I suggest on your next visit to ask for a quieter room. My associates will be happy to assist you. We look forward to welcoming you back.... More 

Senior Contributor
38 reviews 38 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Simple hotel but perfect location. Helps if your traveling on business. If you have a early flight this hotel works perfect. You don't hear the plane's outside. It was not cheap but your paying for convenience.

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your recent experience at the Sheraton Gateway Hotel. I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to welcoming you back. Kind regards Catherine Velie General Manager More 

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