We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Gateway Hotel Toronto Airport

4.0 of 5
Hotel website
Hotel deals
Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Special Offer
Breakfast for 2 Included
Sheraton Gateway Hotel Toronto Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #20 of 60 Hotels in Mississauga
A recent review
5 of 5 stars reviewed 3 days ago
hatetofly4273 Toronto, Canada
Write a Review

1,218 reviews from our community

Traveler rating
    372
    523
    213
    81
    29
See reviews for
254
388
148
329
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1218)
  • Mar-May only
    (295)
  • Jun-Aug only
    (279)
  • Sep-Nov only
    (262)
  • Dec-Feb only
    (382)
All months
Toronto, Canada
Top Contributor
59 reviews 59 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived after 8 pm.....check in very easy. We had reserved a room for the night and also requested late check-out. We received a well appointed room, very comfortable beds, 4 pm check out and a free breakfast!! They also put us on the *quiet* floor, (we never heard a thing) which was great because we wanted to sleep late,... More 

Was this review helpful? Yes
Rosseau, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very friendly hostess and waiter in the restaurant, some of the food selections were okay, other guests were not as happy with their selections, and more vegetables should be put on the plates instead of frozen French fries. The room was comfortable, but we were unable to control the heat, it was either too cold or too hot. Great location... More 

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your feedback; I am glad that you enjoyed the convenience of our hotel and the staff in the restaurant warmly welcomed you. I have noted your comment on the food and shared it with my Chef. I am sorry for the challenge with the heat in your room; I will ask my Engineering Manager to look into... More 

West Kelowna, Canada
Top Contributor
115 reviews 115 reviews
38 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed three nights over the course of a week and wasn't impressed at all with this hotel. Check in is extremely slow, the hotel is quite big and our first room was quite a long walk. One of two escalators didn't work ( the down one ) making the slow elevators the only way to get down one floor. We... More 

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your review. I was very sorry to learn of your experience and the challenges you encountered while trying to get information to travel in the area. We will ensure that the staff is familiar with these options so that we can assist our guests as necessary. I am sorry that you were inconvenienced with the escalator being... More 

Kitchener, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here on Apr 11/15 prior to our flight leaving to Punta Cana the next morning. We live an hour away from the airport and always have driven straight to the airport early that morning of the flight departure. This time, we thought we would arrive the night before and take the worries away by staying at the Sheraton.... More 

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your review, I was happy that you enjoyed the comforts and convenience of our hotel and took advantage of our parking package. I am happy that we were also able to personalize your stay and thank you for acknowledging the services of my team. We look forward to welcoming you back. Kind regards Catherine Velie General Manager More 

Beijing, China
Top Contributor
123 reviews 123 reviews
77 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The main benefit of the hotel is its location- steps from Terminal 3, and a short walk/tram ride from Terminal 1 (albeit the signposting in the airport could use some work as it is not intuitive). The rooms -while the beds are comfortable and new, the rest of the furnishings are quite dated (bathrooms from 80s), and there is a... More 

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your review following your stay in our hotel. I am glad that you enjoyed the convenience of our location and my team offered you a warm welcome. May I suggest that you make your future bookings through one of our branded sites so that you may receive complimentary Wi-Fi access? We also offer a best price guarantee... More 

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

You can't beat this hotel for convenient location if your fight is next day. Our corner room on the Club Floor gave us a very relaxing retreat. The club lounge was superb: evening hors dhoeuvres and breakfast were excellent and the staff were outstanding. Our room had a leaky toilet which was repaired very quickly, but the noisy bathroom fan... More 

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your club floor experience following your recent stay. I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to welcoming you back soon. Kind regards Catherine Velie General Manager More 

UK
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very pleasant airport hotel. Reception ambiance was very good. Greeting friendly. Runway club room had great views and was more than comfortable. Club staff were excellent and offering good. Easy to transit between terminals

Was this review helpful? Yes
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your club floor experience following your recent stay. I am glad that you enjoyed the comforts and great runway views from your room. We look forward to welcoming you back soon. Kind regards Catherine Velie General Manager More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I will never reccomend or return to the Sheraton Gateway hotel in the Toronto Airport again. Me and my family stayed at this hotel on April 11th after our flight from Cuba. We had previously booked 3 rooms with king sized beds for my husband, myself and our 2 year old son, my brother in-law, and my husband's parents. It... More 

Was this review helpful? Yes 3
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

I was very disappointed to learn of the challenges you and your family encountered at check in when we were not able to provide you with your room choice. I am truly sorry for the inconvenience you and your family encountered and while we did not have your room preference, it was our understanding that the compensation offered at that... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

My Wife and I, along with our 9 month old son booked a room here because of the convenience of flying out in the morning from terminal 3 and having all the extra luggage that comes with travelling with a newborn made it a simple choice. The staff were great, the hotel is nice, but the advertised sound proof rooms... More 

Was this review helpful? Yes 1
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for your review. I am glad that you enjoy the comforts and convenience of our hotel and my team takes good care of you. Thank you for acknowledging their efforts. I am sorry that you were disturbed by the noise from the train and your room did not offer you a good view of the runway; I will... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here a couple of times, last being in April 2015. The rooms and the hotel need renovations!!! The carpet, the bathrooms, the halls decor are just old. Our rom was on the 4th floor, and we had to pass a lot of conference rooms - it was a late evening, and the halls smelled of food and just... More 

Was this review helpful? Yes 2
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for sharing your experience following your recent stay. I am glad that you enjoy the convenience of our hotel and my team takes great care of you. We recently changed our menus and I am very sorry that your room did not receive the updated copy; the delay in getting you an updated copy is unacceptable and I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

479 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (155)
Viewed
Bathroom (20)
Viewed
Room/suite (53)
Viewed
View from room (26)
Viewed
Dining (8)
Viewed
Hotel & grounds (14)
Viewed
Other (34)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (314)
Viewed
Amenities (74)
Viewed
Club Runway Double Room (28)
Viewed
Club Runway King Room (33)
Viewed
Deluxe Corner King Room (35)
Viewed
Junior Suite (33)
Viewed
Pool (11)
Viewed
Prime Minister Suite (47)
Viewed
Restaurants and Bars (17)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question