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Novotel Toronto Mississauga Center

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3670 Hurontario St, Mississauga, Ontario L5B 1P3, Canada
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Novotel Toronto Mississauga Center
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Novotel Toronto Mississauga Center
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367 reviews from our community

Traveler rating
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    94
    45
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Missouri
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed two nights here for business. It's a nice hotel with all the right amenities. Lobby is modern and the staff was very friendly, and fast which was appreciated. The room is nice, I always appreciate a couch to relax on instead of the bed when I get 'home'. Bathroom was larger than other Novotels I've stayed in. My biggest... More 

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London, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Unfortunately we had to stay here as this was a hockey team, but this hotel is extremely dirty, the customer service is terrible, they are like robots, scripted and can't think or speak outside the script they're given. We had issues right from making the reservation to checking in. We have a family member with a medical condition so we... More 

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear OU812Cin1 I am very sorry to hear to that we did not meet up to your expectations along with the ability to accommodate your requests. I will address accordingly, as we strive to ensure that our guests are completely satisfied. We are hopeful that you will reconsider staying with us in the future and give us the opportunity to... More 

Gatineau, Canada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed one night at this hotel on a government business trip with several of my colleagues. Many of the hosts were staying while on a hockey tournament so the hotel was quite noisy and busy during my stay but the rooms are very quiet. The weight training center was very limited but barely used so manage to do my... More 

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear deathguyQC, Thank you for taking the time to rate and review the Hotel. We are happy to see that you enjoyed your overall experience and look forward to the opportunity of welcoming you back. Kindest regards, Frank Russo General Manager More 

Seattle, Washington
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great Small Hotel near Business Establishment and The Square One Shopping Center. Room that were given to us was fairly spacious, bedding , towels and amenities were clean except for the Hair Dryer where a blond hair is sticking out on the wall where the Hair Dyer is mounted. The washroom counters and the tubs are plastic but they do... More 

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Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear JTCGreen, Thank you for taking the time to rate and review the Hotel. We appreciate your detailed comments and pictures taken. I will be sure to share this with my team and continue working to ensure that our guests are completely satisfied. Looking forward to your next stay with us. Kindest regards, Frank Russo General Manager More 

Randleman, North Carolina
1 review
2 of 5 stars Reviewed 4 weeks ago

I do not recommend this hotel and will most likely not stay here again even though it is close to my company corp. office. The room 1515 was noisy, the HVAC unit is loud and in an adjacent room sounds like an air compressor starting up every 15 minutes. Called guest services and 30 minutes later still waiting... very poor... More 

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Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Paul B, I am very sorry to hear to that you did not enjoy your stay with us. I have reviewed your comments and will be sure to address them with my team. I am hopeful that you will reconsider and allow us the opportunity to welcome you back in the future and make it right. Kindest regards, Frank... More 

Mississauga, Canada
Top Contributor
286 reviews 286 reviews
23 hotel reviews
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed 4 weeks ago

~This review is for business facilities~ I have attended multiple formal business seminars from various providers and there facilities are decent, washrooms are kept clean. They have seating arrangements in the lobby outside the halls. Parking is not free even being in Mississauga, which is a disadvantage.

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear BSurahyo, Thank you taking the time to rate and review the Hotel. We appreciate your comments and happy to see that you enjoyed your experience with us. Looking forward to welcoming you back in the future Kindest regards, Frank Russo General Manager More 

ONTARIO
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 3, 2015

Really disappointed!! Have stayed at many Novotel's around the world. Room littered with thick black hairs, we hypothesized that our maid was actually a Sasquatch . Parking extremely tight and limited. Was told free breakfast but second english guy thought different. 2 Cups of coffee $4.00 and was and was coffee. Again totally disappointed never staying at this Novotel again

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear HPB3515, I am very sorry to hear to that we did not meet up to your expectations. I will be sure to address this with our team as we strive to ensure that our guests are completely satisfied. We are hopeful that you will reconsider staying with us in the future and give us the opportunity to make it... More 

Mississauga, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 27, 2015

Had to stay for 3 weeks for work, would never stay if had other choices. Room temperature fluctuates (set for 26 celsius), freezing cold at nights. No bed sheets, but a very thin quilt, I had to cover with my own winter jackets while sleeping. Caught a very bad cold on the first week. Fridge is of extra charge, but... More 

Was this review helpful? Yes 2
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Valued Guest, Let me first apologize for the experience during your stay with us. Thank you for taking the time to share your feedback and I do hope that you will contact us directly so that we can have this room checked accordingly. I will be sure to also review the other areas mentioned. We are working to ensure... More 

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