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Novotel Toronto Mississauga Center

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3670 Hurontario St, Mississauga, Ontario L5B 1P3, Canada
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Novotel Toronto Mississauga Center
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469 Reviews from our TripAdvisor Community

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Mississauga, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel staff were awesome. Restaurant staff were A+. Very friendly and welcoming. Great service. Food is delicious and staff even better. Pool and hot tub are very clean. Super fitness room with everything. Even has a basketball court. Location is great. Everything is close by. Thanks!

Helpful?
Thank happytravellers2222
Ipswich, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I visited Mississauga to visit my sister who was studying in nearby Hamilton, and did not expect much from the hotel, as it was not very expensive. However, I could find very little wrong with the hotel, the facilities are well kept, with a swimming pool and hot tub available to guests, as well as a gym, which I never... More 

Helpful?
Thank 16218Anna
Montreal, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I travel very often (I am a travel agent) and was very disappointed with the accommodations. Your lobby is lovely, your staff are very kind but the room was absolutely deplorable. Cobwebs hanging off the ceiling, dirty dingy carpets, a bathroom that could have been white at one point but is not yellow, old ruined damaged furniture from the 80's... More 

Helpful?
Thank Shari F
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

When I saw this hotel from the outside, it was nice and tall like any other modern city hotels you would expect until you walk inside to check in and go to your room. Seriously I've seen better 2star hotel, I mean way better than this hotel!! It needs to be gutted out completely for a major renovation! Everything is... More 

Helpful?
1 Thank Myoung or K
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Myoung or K, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance... More 

Alexandria, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

if you are looking for a place that is close to every thing this is the place to stay in Mississauga Ontario. -walking distance to famous square one mall, movie theatre, dinners, transit, etc. - neat, clean, quiet and nice place to stay, suitable for staying by yourself or with your family. - the facilities are there; gym room, Jacuzzi,... More 

Helpful?
Thank Walid S
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and location to all the surrounding attractions. Hope to see you again very soon. Sincerely, Frank Russo More 

Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

spend few hours there before my flight, Check-in took very long comparing to other hotels that I stay, they will really need to improve check -in process Hotel parking is double the price of an open parking just across the hotel room was ok and clean , although some furniture looks out dated, specially the carpet which really need to... More 

Helpful?
Thank Joupin G
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Joupin G I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas mentioned and it is our... More 

Ottawa, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed January 5, 2016

Beautiful hotel with a two floor gym, a pool and a Jacuzzi. The room was clean. The buffet breakfast was pretty good. The overnight parking is inside ($), that is good for winter months. It is in a great location but a car would be a must (in my opinion). We booked 2 rooms and stayed 1 night.

Helpful?
Thank Amali09
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Amali09 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kindest regards, Frank Russo More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 3, 2016

This hotel is barely a 3 star, it is in a terrible need of a reno. The overall feel from the moment you walk in the building is "run down." My room had what appeared to be cigarette burns in the carpet (even though it's non smoking) and other assorted stains. The bathroom was gross, there were "stains" and other... More 

Helpful?
1 Thank Clayton416
Frank R, General Manager at Novotel Toronto Mississauga Center, responded to this review

Dear Clayton416, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the... More 

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