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Best Western Toronto Airport West


Best Western Toronto Airport West
Hotel class 3 of 5
5825 Dixie Road, Mississauga, Ontario L4W 4V7, Canada
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Traveler Reviews

50% Recommend
3.5 of 5 stars 38 reviews
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By trip type
All (38)
[ Date ] [ Rating ]
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4 of 5 stars
rayjaime 5 contributions
Winnipeg, MB
Jun 10, 2009 | Trip type: Couples

Flew into Toronto for a weekend wedding and also to visit family. I originally booked a room with a King, but wanted to check in early since we had a morning flight, and the wedding was happening in a couple hours. We had to settle with a room with 2 Queens. Front desk had really good customer service. One thing... more

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4 of 5 stars
julesj11 1 contribution
kincardine
May 19, 2009 | Trip type: Couples

We had an issue with our car at the hotel while on our trip, although, it wasn’t really the hotel’s fault. Our tail ligth on our car was damaged, we addressed this to management and they told us they would pay for the damaged tail light even thought they did not technically have to ,which ended up to be a... more

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4 of 5 stars
oilcountrydude 1 contribution
Calgary
May 10, 2009 | Trip type: Business, Solo travel

Definitely not your typical Best Western. Hotel could have easily been mistaken for Marriott or Sheraton. The stay was efficient & for the most part great. Only draw back was the food in the restaurant wasn't that great, but it wasn't horrid by any means. I'd definitely stay here again as opposed to the much pricier hotels. There really is... more

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5 of 5 stars
TFCGuy 1 contribution
London
May 4, 2009 | Trip type: Business, Solo travel

I have stayed at this Best Western several times and I have found them to be very helpful and efficient every time. The last time I stayed there they provided the best level of customer service of any hotel I have ever stayed at. Because I booked my stay at the last second they only had smoking rooms available for... more

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5 of 5 stars
Mya171 1 contribution
Ontario
Apr 26, 2009 | Trip type: Couples

We stayed one night at this hotel after coming home from a trip to the Dominican Republic. We also parked our car at the hotel the day we left for our trip and took their airport shuttle which was very convenient. We had no trouble getting the shuttle to pick us up at the airport when our flight arrived and... more

Management response from
BWTorontoAirportWest, Sales & Marketing - Director

Hello Mya171 Thank you for taking the time to review our hotel. We really appreciate it. I am glad to hear that your stay with us was great! We value your opinions. Thank you again & hope to see you on your next visit to the area. D.Najdovski.

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5 of 5 stars
cubanito1 74 contributions
Portsmouth, Virginia
Apr 23, 2009 | Trip type: Business, Solo travel

needed to stay by the airport for one night in Toronto. This hotel was just fine, not too expensive and lots of quick bites to eat nearby (Subway, coffee house and restaurants) I also like the free wifi which is a plus for every business traveler. more

Management response from
BWTorontoAirportWest, Sales & Marketing - Director

Hello cubanito1, Thank you for taking the time to review our hotel. We really appreciate it. I am glad to hear that your stay with us was great! We value your opinions. Thank you for mentioning the free WIFI, it's a state of the art network installed last year & yes, it's a hit with all business travelers. Thank you...

Very good
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4 of 5 stars
atraveller57 2 contributions
Alberta
Apr 21, 2009

Had a really good sleep as the beds were comfy and it was perfect for a one night stay. Long wait for shuttle. Would stay here again. more

Management response from
BWTorontoAirportWest, Sales & Marketing - Director

Hello atraveller57, Thank you for taking the time to review our hotel. We really appreciate it. I am glad to hear that your stay with us was great! We value your opinions. Thank you for bringing up the wait time for the shuttle. I'll make sure to pass it on to operations so that it won't be an issue for...

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5 of 5 stars
capitaltraveler1969 1 contribution
Ottawa
Apr 9, 2009 | Trip type: Family

Our family just loved our stay at this hotel before flying out of Toronto for our trip down South. Overnight from Ottawa with two young children. more

Management response from
BWTorontoAirportWest, Sales & Marketing - Director

Hello capitaltraveler1969, Thank you for taking the time to review our hotel. We really appreciate it. I am glad to hear that your stay with us was great! We value your opinions. Thank you again. D.Najdovski

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5 of 5 stars
ny4life2000 1 contribution
london
Mar 31, 2009 | Trip type: Business, Solo travel

When i entered the Hotel, the reception treated me pleasantly with a smile. As i was checking in i saw a group of students and i thought to myself that i probably wont get much sleep with the kids around. I WAS WRONG!!!!! although i was sleeping on the same floor as the kids were i did not hear a... more

Management response from
BWTorontoAirportWest, Sales & Marketing - Director

Dear ny4life2000, Thank you for taking the time to review our hotel. It is much appreciated. I am glad to hear your stay with us was to your satisfaction. We take great pride in providing for our guests. Yes, when staying with us, rest assured you will have a pleasant stay. We work with all of our partners ( as...

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1 of 5 stars
ny501 60 contributions
amsterdam
Mar 15, 2009 | Trip type: Business, Solo travel

Air Canada gave me a voucher to stay at this hotel. When I got to the ground level of the airport to be picked up by the shuttle, the driver told me he could not take me because the shuttle was full and I needed a reservation. For the shuttle? You've got to be kidding me. I assumed the hotel... more

Management response from
BWTorontoAirportWest, Director - Sales & Marketing

Dear ny501, Thank you for taking the time to review our hotel. We greatly appreciate it. Allow me first the opportunity to confirm that yes, we are an airport hotel located 2.5 km from YYZ & 6 km driving distance from the terminals. The shuttle you attempted to board was a chartered bus pre-arranged for a group that gave us...

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Best Western Toronto Airport West Address

5825 Dixie Road, Mississauga, Ontario L4W 4V7, Canada