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Holiday Inn Toronto / Mississauga

3.0 of 5
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2125 North Sheridan Way, Mississauga, Ontario L5K 1A3, Canada
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1 room 1 guest
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Holiday Inn Toronto \/ Mississauga
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108 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • All months
    (108)
  • Mar-May only
    (25)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (18)
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There are newer reviews for Holiday Inn Toronto / Mississauga
See the most recent reviews
Ontario
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 17, 2014

We have stayed here twice, both times solely out of need or convenience (medical treatment or attending a funeral). It is easy to get to and easy to get on the highway - so you can get away fast. It is pretty much in a suburban wasteland with a chronic care facility across the road, and another hotel, which makes... More 

Was this review helpful? Yes 1
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you for taking the time to complete this review. Your feedback is very much appreciated. We can use your comments to improve on certain areas and also understand where we are doing well. Thank you again, I hope you will stay with us again. More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 20, 2014

We spent last night at the Holiday Inn, on Leanne St., in Mississauga. It was disappointing from the moment we entered. The Desk Clerk was totally disinterested, the first room we were given had the adjoining door unlocked and some items in the bathroom were missing like soap, towels, etc. We asked for another room and the same Clerk gave... More 

Was this review helpful? Yes 1
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear Meuson, I would like to apologize for the issues you experienced during your stay. Regarding the service you experienced at the front desk, I can assure you this is not typical and I will be following up with the person working during the shift to ensure it does not happen again. I will also be following up with housekeeping... More 

Kingston, Canada
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 13, 2014

We recently stayed at this hotel while attending a funeral in Mississauga. The location was good and it was easy to get to from the highway. The staff was friendly and responded to requests quickly. The hotel and the rooms were clean, but a bit worn in areas. There were a few things that seemed to be overlooked. I had... More 

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear K-Towner101, Thank you for taking the time to complete a review. I am glad to hear that you felt our staff was friendly and responsive and the rooms well clean. Regarding the lack of towels and sheets for your pull-out bed I do apologize. I will follow up with my housekeeping department to ensure closer attention is paid to... More 

Vancouver, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 9, 2014

This isn't a 5-star hotel, so don't expect it to be. We stayed in a one queen bed room that had a living room area with an additional pull-out. The staff was extremely nice, and very helpful. The room itself felt a bit rundown, but we weren't expecting the Ritz for the price we paid. The main thing to us... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear RyGuy604, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It was unfortunate to see your stay was not as comfortable as it could have been due... More 

Kingston, Canada
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 21, 2014

I stayed here for a medical appt. great location, very clean and great staff. Food at Gatwick's in the lobby was awesome. I stayed on the executive floor (6) and that had breakfast on the same floor instead of going downstairs to the lobby (easier). I would stay here again for sure.

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear Trent T, Thank you very much for your review. We appreciate your feedback and pleased to hear you enjoyed our restaurant. We strive to provide the best service available. Thank you again and we look forward to having you back again. More 

Simcoe
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 31, 2014

Very pleasant stay, accommodations were very comfortable. I enjoyed the executive level on top floor, with a small club room lounge, simple but adequate conti. breakfast in the morning. Regular room rate is a bit over-priced for the offerings, but a nice hotel overall.

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear smceown, Thank you for taking the time to complete a review. We appreciate your feedback and take your comments to heart. We are pleased to hear that you enjoyed your stay and we look forward to serving you again in the future. More 

London, Ontario
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 5, 2014

This hotel was close to a veterinary clinic we were at. Since our dog had to stay til 6 we decided to get a room for the night and not travel to london area after his surgery. This hotel was recommended and was Very accommodating with a room that took dogs and smokers... After a day of stress it was... More 

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear meeze99, Thank you very much for your feedback. We are very happy to hear that you enjoyed your stay. I will be sure to pass on your comments to Alex, Richard, and Joy. I certainly hope that your dog is doing well now and has a full recovery! If you are ever in our area again please do come... More 

Waterloo, Canada
Level Contributor
52 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 16, 2013

no IHG status, redeemd 5000 points for 1 night via PointsBreak promotion Room: Executive King (with sofa-bed) Pros - Free wi-fi, parking, breakfast (due to Executive floor) - Good location, right besides QEW for easy Toronto access (like IKEA or Downtown TO) - Room is spacious, too bad the decor is a bit dated - Reception desk was very welcoming

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear JerryHung, Thank you very much for your feedback. We are glad that you enjoyed your stay. We always aim to provide a welcoming and comfortable environment. We look forward to seeing you again soon. Sincerely, HolidayInnGSM More 

New Jersey
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 8, 2013

The hotel is apparently an older one, but it has been kept in shape fairly well. E.g., the bathrooms are clean and in good shape, must have been renovated recently, no mold, no grout patch work etc. The AC is on the noisy side, which could be a maintenance issue in just my room. The room arrangement is such that... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear wersonst, Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and... More 

New York
Level Contributor
2 reviews
1 of 5 stars Reviewed November 5, 2013

Basically, I booked one room, but the hotel ended up taking that room away and replacing it with a different room type without notifying me. A peculiar bait and switch?... Booked king executive room on November 1st for November 5th stay. Logged into my IHG Rewards account today to confirm, but found the room had been downgraded to queen superior,... More 

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

I would like to apologize for the inconvenience you experienced. Unfortunately there was a mistake made with your reservation that caused your room type to be changed. I am very sorry this happened and I can assure that it is not the way we normally conduct business. If you would like to discuss this matter further please feel free to... More 

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