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Holiday Inn Toronto / Mississauga

3.0 of 5
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2125 North Sheridan Way, Mississauga, Ontario L5K 1A3, Canada
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Holiday Inn Toronto / Mississauga
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Ranked #41 of 60 Hotels in Mississauga
A recent review
5 of 5 stars Reviewed April 3, 2015
nur h
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101 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Toronto / Mississauga
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

Great service !! Repeat customer service is always excellent . Brian at the front desk is very helpful and provides a homely atmosphere . I highly recommend this hotel .the breakfast is very good so be sure not to miss it

Was this review helpful? Yes 1
HolidayInnGSM, Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear nur h, Thank you so much for taking the time to complete this review. We are so glad to hear you enjoy our service. We sincerely appreciate your business and your loyalty. Thanks, Alex More 

Sheffield, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 2, 2015

I have been staying at the Hampton next door for some time and i thought that I would give this place a try. Rooms are clean, warm and the hotel has a good bar , ( great bartender Richard) and offers food in the evening. Its a bit out of the way but ideal for a solo business traveller. Complaints... More 

Was this review helpful? Yes 2
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear cracklehillhogg, Thank you for your feedback. We appreciate you giving us a chance, we know you have options and we value your business. I will forward your comments regarding the fans and HVAC units to the appropriate departments to be looked into. We look forward to seeing you again this week. More 

Ottawa
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 1, 2015 via mobile

We were here for a hockey tournament December 27-30. If a fridge and/or a microwave is important to you, please ensure you reserve one when you book. Due to a miscommunication with the booking agent ( who handles reservations for the tournament) we did not have either and food I brought went to waste. This was not the fault of... More 

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HolidayInnGSM, Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you for taking the time to pass on your feedback regarding your recent stay. We hope to see you again in the future. Gord More 

Benfleet
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 26, 2014

great place to stay for value, full breakfast each day and some free internet in the lobby but apart from that not much else, no local shops as on the edge of an estate but right next to the freeway. Just a $5 taxi is Brampton and shops, bars and a multitude of places to visit. Sadly about 15km away... More 

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you for taking the time to complete this review. We appreciate your feedback and value your business. We hope to see you again in the future. More 

Pune
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 24, 2014

This was my first visit to Canada. Booked online because of slightly lower price than other hotels. Rooms are clean and decent. WiFi was average. Not fast enough. The rate was exclusive of BF. So I paid CAD 15 for BF. The room rate was CAD 115 inclusive of taxes. The staff at reception and restaurant was very courteous and... More 

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you for taking the time to complete your review and we are very happy that you chose to stay with us on your first visit to Canada. We hope that you enjoyed your time here. We appreciate your feedback and your business and certainly hope that you will consider staying with us again should you find yourself back in... More 

Aurora, Illinois
Level Contributor
157 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed November 14, 2014

I usually stay at HI Express but decided to give the older brand a try because of the lower rate and free breakfast coupon. It was an ok stay (hotel standards in Canada are generally lower than the U.S. and they are more expensive). The wifi was adequate, breakfast was ok (HI Express is still better). The hotel was a... More 

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear Blabbott, Thank you for your review. We appreciate your feedback as we are always looking for areas we might be able to improve. We always hope to offer the best value for the rate our guests pay. We certainly appreciate your business and hope to see you again. More 

Atlanta, Georgia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 11, 2014

Its your pretty standard Holiday Inn, clean rooms and bathrooms with a nice and friendly staff. Nice bar/restaurant down on the main floor. Food is pretty good with a decent selection. close to several good local restaurants as well. I will return if I happen to be working again in the area.

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HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear JCab17, Thank you for your review. We appreciate your feedback and business. We look forward to seeing you again if you are in the area. Thank you again! More 

Toronto, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 14, 2014

Out of all the hotel experiences so far, this was by far the worst. We checked in around 11pm and the lady was nice. But we ended up with a room at the end of the 4th floor where it couldn't pick up any wifi signal at all, there was a fly in the room and the phone didn't even... More 

Was this review helpful? Yes 1
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear supermouse115, I would like to apologize for the level of customer service you experienced during your stay. I can assure you that this is not the way we intend to operate. I will be taking action based on your comments as this is unacceptable. I sincerely apologize and hope that you will consider giving us another chance. If you... More 

Barrie, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed September 21, 2014

We stayed at the location on North Sheridan way in Mississauga this past weekend for a girls hockey tournament. The only positive thing I can offer is that they provided the team with a hospitality room for everyone to hang out & have a good time without bothering the other guests. Check in was pleasant by the gentleman working the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Toronto / Mississauga, responded to this review

Dear RonaldFrank, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. Please accept our sincere apologies for falling short of your expectations. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. Rest assured that the issues you have... More 

Windsor
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

We stayed here 4 days while our daughter was in town. Great pool and sauna. Nice choices for breakfast. Reasonable rate. Liked the late check out and washer and dryer on site. We had asked for a fridge and microwave when we reserved and were told we would have them in the room. We had to ask for them. We... More 

Was this review helpful? Yes
HolidayInnGSM, Front Office Manager at Holiday Inn Toronto / Mississauga, responded to this review

Thank you for your feedback, we are glad to hear that you enjoyed your stay. I am sorry to hear that you did not receive a microwave, we certainly do make our best effort to make sure everyone who requests one receives one. Thank you again, we hope to see you again soon. More 

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