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Holiday Inn Mississauga Toronto West

100 Britannia Road East, Mississauga, Ontario L4Z 2G1, Canada
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Holiday Inn Mississauga Toronto West
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Ranked #33 of 60 Hotels in Mississauga
A recent review
4 of 5 stars Reviewed June 22, 2015
Sean D Traverse City, Michigan
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Traverse City, Michigan
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2015

Again, I've returned to the Holiday Inn near Mississauga and I have no complaints. It was a consistently clean facility with a small pool, a nice workout room and it is very conveniently located near the 401 and 407. The folks at this HI are very kind and I highly recommend this one for 2-3 nights for business. There is... More 

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Hong Kong
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 7, 2015 via mobile

We thoroughly enjoyed this hotel. It was very pleasant and very well located. We could access the Niagara Falls and the CN Tower within a radius of about one hour. The breakfast buffet was ok. It included fruit, eggs, toast and newspapers. We particularly enjoyed the pool. Overall, we thought that the location near a major highway, a shopping center,... More 

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Dallas, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 24, 2015 via mobile

Old and a little musky smelling. It is still comfortable and convenient but very old style. There are much better holiday inns nearby. Nothing too wrong just not up to the expected standard for an airport location holiday inn.

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IHGCare, Guest Relations Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear JD1973_Dallas, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology for falling below your expectation. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can... More 

1 review
1 of 5 stars Reviewed January 27, 2015

Booked this hotel for a stay on New years eve as I was to attend a wedding in the area, I checked out within an hour of checking in once I found mold in the bathroom on the tiles in the tub and sink. The clerk was aware of why I was leaving - this hotel has not taken responsibility... More 

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Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies... More 

London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

This hotel was perfect for a short business trip. I stayed on the 6th floor and had a quiet, clean and comfortable room. The location is great for local offices although I wouldn't necessarily recommend this particular venue for access to downtown etc.

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Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with IHG, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. It gives our entire team great pleasure to read these positive comments and... More 

Traverse City, Michigan
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 15, 2014

Price seemed high to me, especially as compared to other Holiday Inns in which I've stayed. Other than that, the folks were nice, the room was very clean and everything was ready to go when I arrived a tad early. I will certainly stay here again and hope for a better price next time.

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan General Manager More 

Bern, Switzerland
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 25, 2014

Nothing to say about this Holiday Inn, just what you expect from this type of hotels, a clean room, all the conveniences, a Restaurant in the Hotel, so i did not have to look around. , I stayed two nights .

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with us, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I look forward to welcoming you back to our establishment. Sincerely, Sarfraz Khan... More 

Canada
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 7, 2014

My wife and I stayed here for one night this November. We arrived early, but our room was ready and we stayed on the fourth floor. The room was very nice, with a large bed, a small seating area with a second TV. There is no bar fridge in the room, but there is a coffee maker. The washroom was... More 

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager More 

Toronto, Canada
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 5, 2014

I have the great experience today with the IHG Rewards Club Customer Care. I made hotel booking for a week at the Holiday Inn Mississauga Toronto West, with them using an option to pay partly by points and partly by cash. When making the booking I did not realize that even though it was a fully cancellable booking, the refund... More 

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with IHG, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I look forward to welcoming you back to our establishment. Sincerely, Sarfraz Khan... More 

United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 12, 2014

This hotel like so many in Canada desperately needs updating. It looks sooo old. The Restaurant closes from Thurs-Sun so don't expect to eat, only awful light meals in a box are available from the bar which if your lucky may be attended, I waited for 15 mins to be served and I actually walked behind into the kitchen to... More 

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay - specifically with the noise and the smoke smell. Rest assured that these issues will be looked into. The feedback we receive from our valued guests,... More 

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