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All 59 Mississauga hotels

Holiday Inn Mississauga Toronto West

3.0 of 5 Hotel   |   100 Britannia Road East, Mississauga, Ontario L4Z 2G1, Canada
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Ranked #29 of 59 Hotels in Mississauga
A recent review
4 of 5 stars reviewed 2 weeks ago
CanadaHumblepie Canada
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114 reviews from our community

Traveler rating
    49
    33
    21
    6
    5
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26
20
17
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canada
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for one night this November. We arrived early, but our room was ready and we stayed on the fourth floor. The room was very nice, with a large bed, a small seating area with a second TV. There is no bar fridge in the room, but there is a coffee maker. The washroom was... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager More

Toronto, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have the great experience today with the IHG Rewards Club Customer Care. I made hotel booking for a week at the Holiday Inn Mississauga Toronto West, with them using an option to pay partly by points and partly by cash. When making the booking I did not realize that even though it was a fully cancellable booking, the refund... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with IHG, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I look forward to welcoming you back to our establishment. Sincerely, Sarfraz Khan... More

United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 12, 2014

This hotel like so many in Canada desperately needs updating. It looks sooo old. The Restaurant closes from Thurs-Sun so don't expect to eat, only awful light meals in a box are available from the bar which if your lucky may be attended, I waited for 15 mins to be served and I actually walked behind into the kitchen to... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay - specifically with the noise and the smoke smell. Rest assured that these issues will be looked into. The feedback we receive from our valued guests,... More

Royal Oak, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 4, 2014

There are signs all over the hotel stating that if guests can't rate the hotel a "10" then they are not doing their job. Well guess, what? They didn't do their job. There were many things wrong during our stay at this hotel, but I will highlight the major ones I think are worth mentioning: 1. When checking in, it... More

Was this review helpful? Yes 2
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies... More

Ontario
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 26, 2014

We stayed here for two nights in August 2014. The staff were very pleasant...in fact shortly after settling into our room, the front desk clerk called to see if everything was ok. For an additional $10 per night we upgraded to a room with a fridge and microwave. Our room was clean and spacious. The bathroom had good quality towels... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with us, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I look forward to welcoming you back to our establishment. Sincerely, Sarfraz Khan... More

Bowmanville
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 4, 2014

The bed was comfortable. The towels were stained and one was actually dirty which really made my stomach turn. There were black hairs in my shower which also turned me off. The hallways were littered with things and they stayed there the entire time we were there (beer glasses, garbage, a bag of spinach...) most hotels have people do a... More

Was this review helpful? Yes 2
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies... More

Ancaster, Canada
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

This property has had generally good to excellent reviews. When I read reviews which advise that 'the front desk staff were rude', and 'the maid omitted to leave decaf in the room, and I certainly cannot drink caffeine for medical reasons', I tend to think "tant pis" and let's move on, folks! So let's get back to this hotel. What... More

Was this review helpful? Yes 1
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager More

Ottawa, Canada
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stopped here for the night ,Guy at the desk was rude no customer service at all. Room was clean could have used more tlc tho. Bed was okay pillows amazing. Value was good room was big property very clean and they allowed pets :) that's the best part. Didn't make it to breakfast so couldn't tell you how it was.... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies... More

Toronto Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 4, 2014

I am glad I booked this hotel for a park-n-fly package. It seems to be one of very few hotels in the area of Toronto Airport that do a fairly priced park-n-fly package. Very efficient check in experience. For the park-n-fly rate, you can park anywhere in their hotel parking lot - not like some I've stayed in where they... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with us, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I am sorry for the inconvenience our outdoor pool may have caused you.... More

Danville, California, United States
Top Contributor
55 reviews 55 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed here for two nights. We picked this location as it was close to the home of my wife's sister house. It's about 20 miles from Toronto, that is where all the attractions are. The staff at the front desk greeted us with smiles, courtesy and respect. Very accommodating and helpful staff.

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, I appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Hotel Mississauga Toronto West I would like to thank you for your business and I hope to see you again when your travels bring you back to the area! Sincerely, Sarfraz... More

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Additional Information about Holiday Inn Mississauga Toronto West

Address: 100 Britannia Road East, Mississauga, Ontario L4Z 2G1, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Mississauga Toronto West 3*
Number of rooms: 138
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Also Known As:
Holiday Inn Mississauga Toronto West Hotel Mississauga
Mississauga Holiday Inn
Holiday Inn Mississauga Toronto West Ontario

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