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All 58 Mississauga hotels

Holiday Inn Mississauga Toronto West

3.0 of 5 Hotel   |   100 Britannia Road East, Mississauga, Ontario L4Z 2G1, Canada
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Ranked #27 of 58 Hotels in Mississauga
A recent review
4 of 5 stars reviewed 4 weeks ago
1thatlovestoshop Ontario
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110 reviews from our community

Traveler rating
    48
    31
    21
    6
    4
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26
19
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32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Royal Oak, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There are signs all over the hotel stating that if guests can't rate the hotel a "10" then they are not doing their job. Well guess, what? They didn't do their job. There were many things wrong during our stay at this hotel, but I will highlight the major ones I think are worth mentioning: 1. When checking in, it... More

Was this review helpful? Yes 1
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies... More

Ontario
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights in August 2014. The staff were very pleasant...in fact shortly after settling into our room, the front desk clerk called to see if everything was ok. For an additional $10 per night we upgraded to a room with a fridge and microwave. Our room was clean and spacious. The bathroom had good quality towels... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with us, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I look forward to welcoming you back to our establishment. Sincerely, Sarfraz Khan... More

Bowmanville
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 4, 2014

The bed was comfortable. The towels were stained and one was actually dirty which really made my stomach turn. There were black hairs in my shower which also turned me off. The hallways were littered with things and they stayed there the entire time we were there (beer glasses, garbage, a bag of spinach...) most hotels have people do a... More

Was this review helpful? Yes 2
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies... More

Ancaster, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

This property has had generally good to excellent reviews. When I read reviews which advise that 'the front desk staff were rude', and 'the maid omitted to leave decaf in the room, and I certainly cannot drink caffeine for medical reasons', I tend to think "tant pis" and let's move on, folks! So let's get back to this hotel. What... More

Was this review helpful? Yes 1
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager More

Ottawa, Canada
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stopped here for the night ,Guy at the desk was rude no customer service at all. Room was clean could have used more tlc tho. Bed was okay pillows amazing. Value was good room was big property very clean and they allowed pets :) that's the best part. Didn't make it to breakfast so couldn't tell you how it was.... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your review regarding your stay with us. I am disappointed to hear that we left you with a less than memorable hotel experience. I assure you that this is not the typical service that we give to our guest as we always strive to provide an exceptional and rewarding stay. Please accept our sincerest apologies... More

Toronto Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 4, 2014

I am glad I booked this hotel for a park-n-fly package. It seems to be one of very few hotels in the area of Toronto Airport that do a fairly priced park-n-fly package. Very efficient check in experience. For the park-n-fly rate, you can park anywhere in their hotel parking lot - not like some I've stayed in where they... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with us, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I am sorry for the inconvenience our outdoor pool may have caused you.... More

Danville, California, United States
Top Contributor
55 reviews 55 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed here for two nights. We picked this location as it was close to the home of my wife's sister house. It's about 20 miles from Toronto, that is where all the attractions are. The staff at the front desk greeted us with smiles, courtesy and respect. Very accommodating and helpful staff.

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, I appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Holiday Inn Hotel Mississauga Toronto West I would like to thank you for your business and I hope to see you again when your travels bring you back to the area! Sincerely, Sarfraz... More

Kanata, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

I stayed at this hotel June 12 and 13, 2014. My room was very nice and had a small fridge and microwave. Air conditioning worked. The staff overall were very courteous and helpful. Breakfast buffet was plentiful and coffee was served fresh. The small lounge was suitable for light eating and service was good, although slow. Would gladly stay there... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West. Sincerely, Sarfraz Khan Hotel Manager More

Toronto, Canada
1 review
5 of 5 stars Reviewed May 22, 2014

I have been fortunate to find a hotel that I can book regularly on short notice and receive amazing customer service. Not only from those at the front desk, but even from the housekeeping. This is now my 4th stay here in the last 1 month and I am eager to keep coming back. Let me share with you one... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Joy, Thank you for your encouraging review of our hotel. It gives our entire team great pleasure to read these positive comments and encourages us to constantly strive harder in our endeavour to consistently exceed our guests expectations. We look forward to welcome you back at the Holiday Inn Mississauga Toronto West Sincerely Sarfraz Khan Hotel Manager More

Montreal, Canada
Top Contributor
170 reviews 170 reviews
22 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed May 14, 2014

The hotel is a older and could use a bit of a facelift. Rooms are clean though there was a bug on the bathroom floor. Bed was comfortable. Staff is friendly. Not much of a fitness room. Complimentary coffee in the lobby would be an added value if made available especially in the morning. Bistro only opens at 6:30 a.m... More

Was this review helpful? Yes
Sarfraz K, General Manager at Holiday Inn Mississauga Toronto West, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your experience with us, we value your comments. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I am sorry for the inconvenience our restaurant may have caused you. I... More

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Additional Information about Holiday Inn Mississauga Toronto West

Address: 100 Britannia Road East, Mississauga, Ontario L4Z 2G1, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Mississauga Toronto West 3*
Number of rooms: 138
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Also Known As:
Holiday Inn Mississauga Toronto West Hotel Mississauga
Mississauga Holiday Inn
Holiday Inn Mississauga Toronto West Ontario

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