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All 58 Mississauga hotels

Park Inn by Radisson, Toronto Airport West

3.5 of 5 Hotel   |   175 Derry Road, Toronto Airport West, Mississauga, Ontario L5T 2Z7, Canada
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23%
Ranked #48 of 58 hotels in Mississauga
  • Overview
  • Reviews (17)
  • Photos (16)
  • Amenities
  • Room tips (1)
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17 people have reviewed this hotel

Traveler rating
    2
    2
    5
    4
    4
See reviews for
6
3
Solo
0
5
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chicago, Illinois
1 review
1 of 5 stars Reviewed 1 week ago

We spent the weekend there. The hotel room had no internet service, worse customer serivce. I didn't even get room service or either come in very late. They have sleep number beds which don't even work. I had to find the remote and attach to the bed because i kept rolling into my husband, we couldn't even adjust the air... More

Was this review helpful? Yes
manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. kinds Regards, Hotel Team More

Washington DC, District of Columbia
1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our family stayed at this hotel for a wedding. This was one of the worst stays we have ever had in our lives. First, at check in at 10 PM, rooms were not ready. When we were given a room, it was in use by another guest of the hotel. The second room was not cleaned. On the day of... More

Was this review helpful? Yes 13
manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

We are truly sorry to hear that your stay was less than favourable. All comments are shared with our staff for customer service and quality assurance purposes. We do strive to ensure that all of our customers have a good experience during their stay here. We thank you once again. More

Stratford, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel was better that what I was expecting. Reasonable price. Very luxury, rooms are very spacious, lots of restaurants around but...... restaurant was terrible, they barely had any options available from the menu

Was this review helpful? Yes
manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

Thank you for your nice comments on the quality of the guestrooms etc. We apologize for having a limited selection in the restaurant currently, as we are working on changing all menu items and are in the midst of these improvements for future service. Thank you for taking the time to post your comments. More

Sydenham, ON Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 15, 2014

Stayed here in May 2013 and loved it. Stayed here May 20, 2014 and still thought it's a very nice hotel at a very reasonable price. Although the room was very nice and the very brief encounters with staff were very welcoming and friendly, the amenities were sorely lacking. Check-in was fast friendly and efficient. After many hours driving we... More

Was this review helpful? Yes 1
manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

Thank you so much for selecting this hotel for your stay recently. We hope to remain your preferred choice when returning to the area. I was sorry to hear about your disappointment with the pool and hot tub, etc. Sometimes it takes awhile to reset the temperatures after cleaning and maintenance and for this we apologize. I wanted to clarify... More

Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 10, 2014

Well it started with the hotel shuttle taking an hour to pick me up at the airport and finished with the airport shuttle taking me to the airport a half hour after my reserved time. Beware. In between my stay was an interesting one. The room was not cleaned one day and and the next day had no towels replaced.... More

Was this review helpful? Yes
manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

We appreciate your feedback and have noted your comments regarding the timing of the airport shuttle that the hotel uses. Sometimes the traffic in the airport area can be very busy - our sincere apologies. We were pleased to hear that you enjoyed the all-suite accommodations. The rooms (and beds) are outstanding! Thanks again, and we hope to see you... More

Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 5, 2014 via mobile

I stayed here for almost 2 weeks, and overall I enjoy the stay. The room is clean, spacious, and very nice. The food is good. However, during the stay the hotel seems to go through some management change and the experience was a bit bumpy. There were a few days the room service seem to forget making my room. Overall,... More

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manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

We thank you for your comments on the rooms being spacious, clean etc. We pride ourselves on making your stay a memorable one and hope you will return again soon. We did go through a name change in February to Park Inn by Radisson. Thank you again for posting your thoughts! More

Mississauga, Ontario
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2014

The hotel is really beautifully decorated, outside and inside. It has an upscale look to it, which goes with the price. We spent just 1 night here, which was our wedding night. We checked in pretty late (I think 01:00 am) and checked out at 12:00 pm so didn't really spend a lot of time. The time we did spend... More

Was this review helpful? Yes
manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

We appreciate your nice comments about the décor and the quality of the guestroom suites. Although your time with us was short, we hope you enjoyed your stay. Congratulations on your recent marriage and we are happy you shared that experience with us by selecting this hotel. Thanks again.... More

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 2, 2014

I would have rated this hotel a little higher, if the staff was even a little friendly and helpful. It was our wedding night and the only guy at the reception desk could even see that. Most logical people, if they want to keep a good reputation for their hotel, they would go the extra distance and be more friendlier... More

Was this review helpful? Yes
manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

First, let me congratulate you on your very recent marriage! I'm so sorry to hear that you did not have a pleasant first greeting when arriving at the hotel. It's such a special day and I know it can be exhausting. We appreciate all of your comments and feedback and are happy to hear that you were pleased with our... More

Windsor, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 19, 2014

There are signs the hotel was built and furnished with the best intentions. The various features outside the front and around the lobby are smart and eye catching. It's a shame that the people running the hotel really don't make a massive effort to use this to their advantage with some of the senior staff really not caring about customer... More

Was this review helpful? Yes 1
manager_ParkInn, Manager at Park Inn by Radisson, Toronto Airport West, responded to this review

Thank you for posting your comments about the quality of the rooms and building etc. We pride ourselves on being a eco-friendly facility and our lights, air-conditioners etc. only stay on when a key-card is inserted upon entry into the room (as occupied). If there was a light burnt out in the room, please accept our apologies and we will... More

whitehorse
1 review
2 of 5 stars Reviewed May 4, 2014

The pictures made me think this hotel was going to be great! I was wrong. Issues from the start Checked inn and there was no hotel book with amenities room service info ect. Called the front desk and they said they could do nothing and had no spare books. Room had an odour and when I went to take a... More

Was this review helpful? Yes
CarlsonRezidor, Online, Customer Support at Park Inn by Radisson, Toronto Airport West, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. If you would like to discuss your stay further, please contact Corporate Customer Care. More

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Additional Information about Park Inn by Radisson, Toronto Airport West

Address: 175 Derry Road, Toronto Airport West, Mississauga, Ontario L5T 2Z7, Canada
Phone Number:
Location: Canada > Ontario > Mississauga
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Park Inn by Radisson, Toronto Airport West 3.5*
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Also Known As:
Radisson Plaza Mississauga Toronto Airport Hotel Mississauga
Park Inn By Radisson, Toronto Airport West Mississauga, Ontario

16 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
All-Suite full service hotel, close to Toronto Airport and all major Hwys 401/403/407. Elegant accommodations including fireplace, living room area, many with Whirlpool Tubs. Beautiful restaurant/lounge on main floor. World class shopping minutes away including Square One and outlet stores. ... more   less 
Number of rooms
100

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