We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staybridge Suites London

#12 of 42 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
824 Exeter Rd, London, Ontario N6E 1L5, Canada
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Staybridge Suites London
View Map
Add Photo Write a Review

299 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    173
    70
    33
    18
    5
See reviews for
108
52
24
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (299)
  • Mar-May only
    (70)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (45)
All months
Midland, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend and I booked this hotel for 2 night on August 15-17 and were extremely delighted by all aspects of it. The ground floor room was spacious and clean, the bed and couch comfortable and the kitchenette had all the appliances we needed! ( we weren't expecting that, and we brought extra dishes and pans that we ended up... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Emily M, Thank you for taking the time to share your thoughts on the Staybridge Suites London. I'm glad that you were pleased with your stay! As you noted, our spacious suites include not just the comforts, but also the conveniences of home, including a well-stocked kitchen. (Even when you're on the road, sometimes it's nice to be able... More 

Hamilton, Canada
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Check in and out was easy. In the morning we left very early and the staff member on duty ensured that we had an option of something to eat and drink. My room was the first one on the first floor nearest the lobby. No noise issues. Very clean and well maintained. Everything in the room woked. Toiletries provided included... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear vanyieck, Thank you for your review of the Staybridge Suites London. I'm so pleased that you were satisfied with your stay! Providing for our guests' needs around the clock with excellent, accommodating service is the Staybridge standard. It's great to get feedback like yours, that mentions something specific a member of my Guest Service team did to make your... More 

Grand Rapids, MI
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff is extremely nice. My room was well equipped with a kitchen area. The ceiling of the shower looked unfinished or it was in the process of being painted. It was not a big deal. The beds were extremely comfortable. They have a hot breakfast and meal at night. I thought that they were average at best but I... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Justin F, Thank you for sharing your review of the Staybridge Suites London. I'm pleased to hear that you enjoyed your stay with us! I'm glad that you were comfortable in your accommodations, and were able to take advantage of some of our complimentary morning and evening dining options. Again, thank you for your comments. I look forward to... More 

Kitchener, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel met most of our requirements but with one problem. This was the first time in over 10 years that we checked into a hotel that had smoking rooms. If I had known that, I would not have booked a room. Will NEVER be back

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Allan J, Thank you for taking a moment to share your comments on the Staybridge Suites London. I'm sorry to hear that your experience wtih us was less than wholly satisfactory. I understand that many travellers either need or prefer an entirely smoke-free building. While the Staybridge does still have smoking rooms, please be assured that our section of... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Have 2 days trip in London and stayed in Staybridge one bedroom two queens bed non smoking. Room is good, the bed is so comfort. Swimming pool is small but is good for family fun. Laundry is free. Breakfast is so amazing. Service is very good. Staffs are so friendly and helpful. Location is good as many restaurants close by... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear 941melinac, Thank you for sharing your review of the Staybridge Suites London. I'm glad that you enjoyed your stay with us, and had the opportunity to take advantage of some of our complimentary amenities! I look forward to seeing you again the next time you visit London. Yours in Hospitality, Kimberley More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Checking in for an 8 night stay based only on the reviews on this site. We did wonder why the parkjng lot was nearly empty on the civic long weekend when the other hotels nearby appeared to be overfull. 2 hours last later and a very long call to the corporate office I was checking out. I couldn't understand how... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Gobsmacked1, Thank you for sharing your concerns about the Staybridge Suites London. I'm sorry that your experience with us was less than satisfactory. Please be assured that your experience is not typical; as evidenced by other reviews, our standard is to provide our guests with clean, comfortable accommodations and high-quality service. I've taken note of the issues you encountered... More 

Chatham, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 18, 2015

Three of us stayed in a 2BR suite with 1 king and 2 double beds. The suite looked a bit too lived in, with a few minor carpet stains, and the counter top in the kitchen area had a large discolored strip in it. The beds all had 4 old extremely soft pillows that provided little support, we wound up... More 

Was this review helpful? Yes 2
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Mark B, Thank you for taking the time to share your review of the Staybridge Suites London. While I'm sorry to hear that your stay was not wholly satisfactory, I'm glad that you were overall pleased with the accommodations, service, and value you received. Please be assured that our pillow situation is improving: we are in the process of... More 

Ottawa, Canada
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 9, 2015

We were moving out of town and stayed here while we were settling things with our house. The rooms were great, clean and the bed and pillows super comfortable. The continental breakfast in the morning was good and super handy. The staff were super helpful and friendly. The back patio and little putting green were nice touches. Thanks!

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Shannon M, Thank you for sharing your review of the Staybridge Suites London. I'm so pleased that you enjoyed the service, accommodations, and amenities you received during your stay with us! It's the Staybridge standard to provide our guests with comfortable suites and friendly, efficient service. It's great to hear that we were able to help you finish off... More 

Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

Enroute to the hotel for a family wedding in London, we were hit by another car and ended up in hospital ER and our car towed away. We didn't check in until almost midnight after a visit to hospital and were greeted by cheerful and supportive Brittany who provided us with toiletry essentials such as toothbrush, toothpaste, etc. Staff were... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear thetravellin, Thank you for taking the time to share your review of the Staybridge Suites London. I'm glad that the accident that delayed you wasn't more serious, and that, despite the unfortunate excitement you encountered on your way into London, you were able to enjoy your stay with us. The members of my Guest Service team are available around... More 

Ontario, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 5, 2015

Absolutely beautiful hotel and room! Clean and spacious. You felt as if you had your own little apartment complete with full kitchen . Very easy access off the 402. Your stay comes with a hot breakfast as well.

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Theresa G, Thank you for your comments on the Staybridge Suites London. I'm happy that you enjoyed your stay with us! The members of my Housekeeping staff work hard to ensure that our guests receive clean, comfortable accommodations in our spacious and well-equipped suites. I'm glad to hear that your room was to your liking! Again, thank you for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Bathroom (8)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (140)
Viewed
Hotel & grounds (7)
Viewed
View from room (4)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Room/suite (59)
Viewed
Business center/function rooms (5)
Viewed
Other (62)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Westminster
TownePlace Suites by Marriott London
Westminster
Hampton Inn
Hampton Inn
#9 of 42 in London
4.5 of 5 stars 317 reviews
Show Prices
Show Prices
Show Prices
Westminster
Courtyard by Marriott London
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay