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All 42 London hotels

Staybridge Suites London

3.0 of 5 Hotel   |   824 Exeter Rd, London, Ontario N6E 1L5, Canada
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Ranked #11 of 42 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
JimMc1942 Stoney Creek, Canada
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241 reviews from our community

Traveler rating
    139
    56
    28
    14
    4
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84
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Niagara Falls, Canada
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My first room I walked in it smelled like smoke called down told the desk.... Up came the maid who just sprayed the carpet with cleaners which my kids started choking at the smell then it just smelled like smoke n cleaner which I said to her she told me she couldn't smell it but she was a smoker finally... More

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Stoney Creek, Canada
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Holiday Inn was full so thought we would try another member of IHG (International Hotel Group). Arrived late in the day with no reservation and greeted by a very sweet receptionist and with my membership number she was able to find me online and quickly announced my discounted rate and checked us into a very large well equipped and quiet... More

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear JimMc1942, Thank you for taking a moment to share your thoughts on the Staybridge Suites London. I'm pleased to hear that, having given us a chance out of necessity, you enjoyed your accommodations with us so thoroughly. I look forward to seeing you again the next time you're in London! Yours in Hospitality, Kimberley More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been staying at Staybridge Suites in London several times every year up until my last stay in April. The suites are very clean & prices & services are terrific! I was however, very disappointed to learn in April that the in room movies are no longer available. Since I travel with my disabled daughter the 3 things I... More

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear ShellJH, Thank you for sharing your thoughts on the Staybridge Suites London. I'm happy that you enjoyed your stays with us in the past, especially to the extent that you made us your go-to accommodations! While I'm sorry to hear that we weren't able to meet all your hotel requirements for a time, I'm pleased to be able to... More

McDougall
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Staybridge Suites this past Sunday evening. Our daughter and her husband and two small children had been a couple of weeks before and highly recommended this hotel. We were very pleased that they had done so. We had two queen beds in the separate bedroom. The desk clerk informed us that this room ( 424) was the... More

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Jane L McDougall, Thank you for taking the time to share such a thorough and thoughtful review of the Staybridge Suites London. It's so good to hear that you and your family enjoyed your time with us on both your visits! I'm pleased first of all that your daughter's stay prompted her to recommend us to you, and secondly,... More

Morgantown
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We decided to arrange a family stay and in checking over availability in the area with the things we wanted in a hotel: free parking, swimming pool, location, hot breakfast included, we chose the Staybridge Suites. From the warm greeting of the front desk staff to the un-expected efficiencies in the room (fridge w/ icemaker, rangetop, microwave, sink, dishwasher, utensils..)getting... More

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Bert V, Thank you for taking a few moments to share your thoughts on the Staybridge Suites London. I'm so pleased that you and your family enjoyed your time with us! It's always good to hear that our complimentary amenities helped us rise above expectations. Again, thank you for your review. I look forward to seeing you again the... More

Picton, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a 2-bedroom suite, it was very large, very clean. Staff were all great, complimentary breakfast was really good and plenty of it. Free wifi was fast and no problems. I would stay here again anytime.

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Casey0920, Thank you for commenting on the Staybridge Suites London. I'm happy to hear that you enjoyed your time with us, and were able to take advantage of our complimentary breakfast and wi-fi service. I look forward to seeing you again! Yours in Hospitality, Kimberley More

Top Contributor
50 reviews 50 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a one night stay and our room was excellent. We booked a king but they did not have it available so we got a one queen bed suite. Room was excellent and Mark on the front desk was excellent! He checked us in and checked us out the next day and was all smiles and had good recommendations. Great... More

Was this review helpful? Yes 2
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Pointsguy, Thank you for your review of the Staybridge Suites London. I'm so pleased to hear that your accommodations with us were to your liking, and that you had a satisfying stay! I'll be sure to pass along your compliments to the Front Desk. Again, thank you for your comments. I hope to see you again the next time... More

toronto
Contributor
17 reviews 17 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at the Staybridge last week while in town last weekend. The hotel for price was good - I think all in with tax was 115. My ONLY complaint was the service. We walked into the hotel around 7:30PM and no one was at the front desk. We waited for 5 minutes or so (which does not seem like a... More

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear craigdubya, Thank you for taking a moment to review the Staybridge Suites London. I'm sorry that your experience with us was not wholly satisfactory. Providing all our guests with a comfortable, hassle-free stay is the Staybridge standard, and welcoming, high-quality guest service is part of that. Please be assured that I have taken note of your comments and will... More

Senior Contributor
45 reviews 45 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Dollar for dollar, the best value, PERIOD! Rooms: clean and roomy... and it's like having a "one bedroom suite"... complete with a full kitchen, house-sized refrigerator and small dining area. Some of these suites have separate bedrooms, fully enclosed. Bathroom amenities are just fine as well. Internet: works well Plugs: lots of 'em and conveniently placed throughout the room. Air... More

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Harvey C, Thank you for sharing such a glowing review of the Staybridge Suites London. I'm so happy to hear that you've enjoyed your experiences with us, including accommodations, amenities, and service. I'll be sure to pass along your compliments to Amanda, Mark, and Caitlyn! Again, thank you for your comments, and for making us your "go to". I... More

Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for our sons tournament in London. Hotel looked great from the description... Had a full kitchen, one bedroom suite, hot breakfast and even served supper during the week, and let you bring your dog (for a fee as usual). I've put off writing this review as I was NOT impressed with this hotel at all, but I was... More

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Jennifer02_84, Thank you for taking the time to comment on your stay at the Staybridge Suites London. I'm sorry that your time with us was unsatisfactory. High-quality, efficient guest service and comfort are Staybridge standards, so please be assured that I take particular note of reviews like yours. For public health reasons, we do not allow guests to check... More

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Additional Information about Staybridge Suites London

Address: 824 Exeter Rd, London, Ontario N6E 1L5, Canada
Phone Number:
Location: Canada > Ontario > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites London 3*
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Also Known As:
Staybridge Suites London Hotel London
London Staybridge Suites
Staybridge Suites London Ontario

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