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Staybridge Suites London

#12 of 42 Hotels in London
Certificate of Excellence
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824 Exeter Rd, London, Ontario N6E 1L5, Canada
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Staybridge Suites London
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289 Reviews from our TripAdvisor Community

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Traveler rating
    167
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    32
    18
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (289)
  • Mar-May only
    (70)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (45)
All months
1 review
5 of 5 stars Reviewed 4 days ago NEW

While visiting London for our yearly family reunion, the weather turned ugly, family members were in town from as far away as 275 miles. A couple of our family members were staying at the Staybridge, which we do yearly. We were discussing what we were going to do, as the weather turned ugly and we trying to come up with... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Cheryl A, Thank you for sharing your review of the Staybridge Suites London. I'm glad that we were able to provide you and your family with a last-minute indoor alternative for your reunion. It's great to hear that you were satisfied with your accommodations! Again, thank you for your comments. I look forward to seeing you again the next... More 

Marine City, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel went above and beyond to accommodate my family and trying to pull off our family reunion. Normally we have it at a local park, however come Saturday night we realized that it was going to be raining all day Sunday. We talked to the hotel since some of the family was staying there on Saturday night, and the... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Mshaas75, Thank you for taking a moment to share your experience of the Staybridge Suites London. I'm so glad that you were satisfied with the (unexpected!) accommodations provided for you and your family reunion! The members of my Guest Service staff make every effort to meet our guests' needs, and unforeseen or last-minute situations like yours are truly an... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We can't thank manager Mark White enough for the outstanding service that he provided our family group when the weather washed out our original plans. He really saved the day for us. This will definitely be our destination on future visits.

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Sreed2, Thank you for taking a moment to comment on the Staybridge Suites London. I'm pleased to hear that you were so thoroughly satisfied with the service you and your family received during your stay with us. Weather can sometimes try to spoil even the best-laid plans; I'm glad that we were able to help salvage your reunion! I'll... More 

LaSalle, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Thank you to Mark White along with his terrific staff for saving our family reunion! We couldn't have it at the usual outdoor park because of the torrential down pour we received this past weekend and we did not have a back up plan. We had relatives staying at this hotel and they asked Mark if there were any meeting... More 

Was this review helpful? Yes 1
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear jenfromlasalle, Thank you for sharing your review of the Staybridge Suites London. I'm glad that you and your family enjoyed your time with us, however unplanned it was! The members of my Guest Service team make every effort to ensure that our guests' needs are met, so I'm pleased to hear that you found us fully accommodating. And I'll... More 

Thornhill, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The wonderful staff of the Staybridge Suites London went out of their way to accommodate our large group on very short notice. The weather forced us to change plans at the last minute, and the Staybridge saved the day. We will make this hotel our first choice next time we're in London.

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Eric R, Thank you for taking a moment to share your review of the Staybridge Suites London. I'm happy that we were able to accommodate you and your group when you needed us, and I'm pleased to hear that you enjoyed your (unexpected) stay! I look forward to seeing you again the next time you find yourselves in need... More 

Bobcaygeon, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The Front Desk was knowledgeable, polite and friendly. The room was clean and comfortable, as expected. Location was at a major intersection near the Highway 401 entrance/exit for convenience, but not close to downtown. What impressed us most was important to us. When we called to book our room for the one night, I asked if they had security for... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Bill D, Thank you for taking the time to share your thoughts on the Staybridge Suites London. It's great to receive such thoughtful feedback! As a bit of a car aficionado myself, I'm always happy to see our guests with classic cars during auto show season, and I consider it an important service to provide safe, monitored parking for... More 

Vaughan, Canada
Top Contributor
75 reviews 75 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was surprisingly pleasant stay in this hotel. It is right off 401 highway. About 15 minutes along Wellington Road, the main thoroughfare, into downtown. Lots shopping and restaurants along Wellington Road. The room is comfortable and clean. The kitchenette within the room with a full fridge and microwave are very convenient. Some rooms even have stove. Laundrette is in... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear YorkRegionYnot, Thank you for taking a moment to share your thoughts on the Staybridge Suites London. I'm happy that you were pleased with the service and accommodations you received during your stay with us! It's especially good to hear that you liked our little promotional game at check-in. The members of my Guest Service team make every effort not... More 

Whitby, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for my son's baseball tournament. Hotel was extremely clean. Our room was spic and span. Had a fresh, clean smell. Even the kitchen was spotless including the fridge and the microwave! Perfect for families who don't want to spend all their time eating out or if you're on the run from one baseball game to another. The... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear DebraH21, Thank you for taking the time to share your review of the Staybridge Suites London. I'm so pleased that you enjoyed your time with us! It's great to hear that you and your teammates were not only comfortable in your accommodations, but also found opportunities to take advantage of some of the complimentary amenities we offer--such as our... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

The rooms are reasonably spacious and very clean. The kitchenette facilities are great and mean that you can use the hotel as a great base for exploring the south west Ontario & and Michigan area. The staff are very friendly and happy to go out of their way to help. The cooked breakfast wasn't really my thing but the coffee,... More 

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear TClark46, Thank you for taking the time to share your review of the Staybridge Suites London. I'm pleased that you enjoyed your time with us and found your accommodations to your liking! There's plenty to do and see around Southwestern Ontario, so I'm glad to hear that you were able to explore during your stay. As for your comment... More 

CANADA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We went for a car show, the staff went out of their way, extra security for our antique autos, early breakfast, nice large comfy room, chocolates (nice touch) everything in order, from check in to check out, a definite asset to the ING hotel chain.

Was this review helpful? Yes
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear THE-TRAVELLER-7, Thank you for taking a moment to review your time at the Staybridge Suites London. I'm happy to hear that you enjoyed your stay! I look forward to seeing our car show attendees (and their antiques!) every year, and everyone on my Guest Service team works hard to ensure a safe, comfortable stay for guests and autos alike.... More 

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