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Staybridge Suites London

#12 of 42 Hotels in London
Certificate of Excellence
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824 Exeter Rd, London, Ontario N6E 1L5, Canada
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1 room 1 adult
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Staybridge Suites London
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326 Reviews from our TripAdvisor Community

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Ontario, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

was a great weekend went here for my children's sledge hockey tournament everything was great we had the largest suite and it was 100% accessible only down fall was not enough seating for breakfast was a very busy weekend with so many different sporting events in the area and the pool was too cold kids stayed in minutes and other... More 

Helpful?
Thank CPMOMMA
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear CPMOMMA, Thank you for sharing your review of the Staybridge Suites London. I'm glad that you and your family enjoyed your time with us! It's great to hear that you were comfortable in your suite, and especially that you had no accessibility issues. Team weekends do tend to be very busy, especially at breakfast, which is why the members... More 

Mississauga, Canada
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

First time stay at a Staybridge hotel and I was very impressed. Very similar format to Hilton Homewood Suites or Marriott Residence Inns, but my stay here was just as comfortable as these other locations. Was here as part of a hockey tournament, and would consider for future stays if in London. Beds were comfortable, the full size fridge is... More 

Helpful?
Thank wjgoodman
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear wjgoodman, Thank you for taking a moment to share your review of the Staybridge Suites London. I'm glad that you enjoyed your stay! It's the Staybridge standard to provide our guests with comfortable, convenient accommodations and friendly service, whether they're first-time guests or long-term regulars. However, it's always great to hear that our first-time guests were pleasantly surprised by... More 

Canada
Level Contributor
173 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

a family friendly place,with clean and modern rooms.service is attentive and the number of amenities are above average.a nice pool,laundry room,complimentary snacks and dinner,great breakfast and free parking.

Helpful?
1 Thank 57chef
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear 57chef, Thank you for taking a moment to review the Staybridge Suites London. It's great to hear that you were satisfied with your stay! Providing our guests with comfortable accommodations, friendly and efficient service, and a wide selection of amenities at a great value is the Staybridge standard. I'm glad that you were able to take advantage of some... More 

Ottawa, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly helpful staff. Door key did not work x 2 and given a new room (even though they were all booked for New Years Eve). Wonderful room, surprised social evening in lobby. Good sized frig, 2 burner stove, dishwasher all included. Excellent choices for breakfast in the morning (though the egg 'thingy' was not appealing)...large fresh fruit salad and... More 

Helpful?
Thank LynneSproule
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear LynneSproule, Thank you for taking a few moments to share your review of the Staybridge Suites London. I'm happy to hear that you enjoyed your stay with us, despite the initial inconvenience of your room key. The members of my Guest Service staff are available around the clock to address any issues that may arise, and we all strive... More 

Windsor, Canada
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was very comfortable and very well equipped including the kitchen. Available parking with no additional fee was really helpful. Wi fi was included in the room price but was really unstable during our stay which was really disappointing.

Helpful?
Thank José Luis C
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Jose Luis C, Thank you for taking a moment to share your review of the Staybridge Suites London. While I'm pleased that you were comfortable in your accommodations, I'm sorry to hear that your time with us was not wholly satisfactory. Please be assured that I've taken note of your issues with our wi-fi, and will investigate to ensure... More 

Toronto, Canada
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 15, 2015

I was greeted by a couple of people who seemed to really enjoy working here and we're happy and pleasant to deal with. They had cookies at the front desk too! I forgot my toothbrush and was able to purchase one at the pantry by the front desk, at a reasonable price. The room was great, spacious, clean and comfortable.... More 

Helpful?
Thank tkemp111
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear tkemp111, Thank you for sharing your review of the Staybridge Suites London. I'm happy to hear that you were pleased with your stay! My Guest Service and Housekeeping teams work hard to earn feedback like yours by providing our guests with welcoming service and comfortable accommodations. As you said, we want our guests to feel at home! Again, thank... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015

Great service!! My experience started right from check in... I was already being handed the room keys before I realized we were already checked in, the front desk staff was so friendly and actually had a conversation with us instead of just typing away at the computer. The hotel was super easy to find, right off the highway. The breakfast... More 

Helpful?
Thank sunparty90
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear sunparty90, Thank you for taking a moment to share your review of the Staybridge Suites London. I'm so pleased that you and your friends enjoyed your stay with us! The members of my Guest Service team aim to provide our guests with welcoming, efficient service from arrival straight through departure, so I'll be sure to pass along your compliments.... More 

Goderich, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 14, 2015

Nice hotel but had disappointing stay, upon check in told pool open from 8-10, sounded great. Next morning went for included breakfast, eggs could have been last weeks. The omelets had a crust you couldn't eat, bacon was poor and brought out about 10 slices at a time so as soon as it came it was gone! Bread was stale.... More 

Helpful?
Thank Acwcat
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear Don R, Thank you for taking a moment to share your concerns about the Staybridge Suites London. I'm sorry that your time with us was less than wholly satisfactory. While we value our guests and strive to provide a comfortable, trouble-free stay, it's clear from your comments that our efforts during your stay did not meet our standards. Please... More 

Winnipeg, Canada
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed November 26, 2015

"We" are a family of 4, two kids ages 10 & 8, and Mom and Dad. We were in London for the Scot Dance Canada Championship Series competition being held at the London Convention Centre in July 2015. We picked the Staybridge Suites London because it was possible to book the 2 bedroom suite there for the same price as... More 

Helpful?
Thank YWGJetsTraveller
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

DearYWGJetsTraveller, Thank you for taking the time to share such a thorough review of the Staybridge Suites London. I'm so pleased that you and your family were satisfied with your stay! It's great to hear that you and the kids were comfortable in your suite, and were able to take advantage of some of our included amenities during your time... More 

Toronto, Canada
Level Contributor
152 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed October 27, 2015 via mobile

This is at least the 3rd time I have stayed here even though I have stayed at other neighbouring hotels once. The front desk gave me 1,000 extra hotel points without asking which I appreciated. My room was modern and up to date with lots of plugs especially near the bed for charging devices. There were 61 TV channels. I... More 

Helpful?
Thank e10750law
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review

Dear e10750law, Thank you for taking the time to share your review of the Staybridge Suites London. I'm so pleased to hear that you've been satisfied by your experiences with us! Providing high-quality, welcoming service and comfortable accommodations is the Staybridge standard, and feedback like yours lets me know we're doing our job. I'll be sure to pass along your... More 

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