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Homewood Suites by Hilton London Ontario

Travelers' Choice award winner
#3 of 42 Hotels in London
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45 Bessemer Rd, London, Ontario N6E 0A2, Canada
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Homewood Suites by Hilton London Ontario
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Homewood Suites by Hilton London Ontario
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382 Reviews from our TripAdvisor Community

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Traveler rating
    245
    99
    21
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    10
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151
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Decatur, Illinois
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed one night at this hotel and enjoyed the easy check in and nice employees. The hotel room was very nice with a front room, small kitchen and bedroom. The hotel was clean and had a good breakfast and was very affordable.

Was this review helpful? Yes
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great room and wonderful staff. Breakfast was really good and it was free. The lady that greets and helps there needs a medal. All in all a great experience. Would recommend. Oh and you can check in is a little earlier than most hotels and check out is later.

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GRANGER
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the night in London on our way to Ottawa. The staff found us a room when we did not have a reservation and then were able to store our bikes in a back room overnight. The property met expectations for cleanliness. Pool and hot tub area was a decent size.

Was this review helpful? Yes
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review

Dear CasSLP Thank you for taking the time to write a review on your most recent stay with us at the Homewood Suites by Hilton London. I am glad to hear that the staff was helpful during your unexpected stay with us and that you enjoyed your stay and all of the added amenities the Homewood Suites has to offer.... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an excellent stay at the Bessemer Road Homewood Suites. The room was clean, comfortable and quiet. The food was delicious. Jenice works very hard! The GM, Christina couldn't do enough to make us feel welcome--she went out of her way and it made a difference. All of the staff were friendly and helpful. It was a great choice... More 

Was this review helpful? Yes
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review

Dear Anne C Thank you for taking the time to write a review on the Homewood Suites by Hilton London. We appreciate your feedback and are glad to hear that you enjoyed your stay from the clean and comfortable suite to our value added amenities. Thank you for recognizing the staff and I will be sure to share your comments... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We were a group of 20-25 persons, family and friends, for a wedding. stay for 2/3 nights. About 12 to 15 rooms reservation. Everybody was very happy to stay at this very nice hotel. Highly recommand this hotel.

Review collected in partnership with Homewood Suites by Hilton

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Tamara C, Front Office Manager at Homewood Suites by Hilton London Ontario, responded to this review

Dear Vickie G, Thank you for your review of your recent stay with us. We love having wedding groups stay with us and bringing everyone together for the special day. I’m happy to hear everyone enjoyed their stay and I hope we will see some of you again soon, perhaps even for another wedding. Sincerely, Tamara Cuthbert Guest Services Supervisor More 

Montreal, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I came here to London to help my daughter move in to her new apartment and this is a good place to stay. Homewood is close to the 401, Exeter Road and to Wellington, major thoroughfares that will get you to anywhere you need to be, incl'g downtown, major shopping (Costco, Walmart, the Bay, LCBO, furniture stores) and restaurants, and... More 

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Tamara C, Front Office Manager at Homewood Suites by Hilton London Ontario, responded to this review

Dear Daniel P, Thank you for your review of your most recent stay with us. As you mentioned, we are well situated at the south end of London which is near excellent shopping and dining, but we’re a quick drive to other areas of the city as well. I do apologize if the AC was a bit loud for you;... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Bad air due to smoking and off gassing in room and in hallway. Bed was not firm on one side and not comfortable. View from window was of industrial site. Windows were not able to be opened to let in fresh air. Non functional fan in bathroom.

Review collected in partnership with Homewood Suites by Hilton

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Tamara C, Front Office Manager at Homewood Suites by Hilton London Ontario, responded to this review

Dear carltonm204, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues that you encountered with your room. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the... More 

Cottam
1 review
4 of 5 stars Reviewed 2 weeks ago

Love the suites! and the price of the suites is very reasonable for families with small children. The breakfast in the morning is also a huge money saver! Serving a full HOT breakfast makes all the difference in the world!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Tamara C, Front Office Manager at Homewood Suites by Hilton London Ontario, responded to this review

Dear Dana S, Thank you for your review of your recent stay with us. As you mentioned, the Suite Start hot breakfast is not only a great way to start the day but it helps save on cost and time, especially with a family to consider. I’m glad to hear you enjoyed your stay and we look forward to seeing... More 

Canberra, Australia
Level Contributor
95 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night and had a good experience. The room was very spacious, clean and well appointed. Also it was very quiet and I had a good nights sleep. The gym is a good standard and has all you need. They serve a complimentary dinner Monday to Thursday which I found to be OK. Many place to eat... More 

Was this review helpful? Yes
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review

Dear Peter-Mckie Thank you for taking the time to write a review on your most recent stay at the Homewood Suites by Hilton London. We appreciate your kind words as you are a high contributor to Trip Advisor. We look forward to seeing you again upon your next visit to London. Sincerely, Christina More 

Montreal, Canada
Level Contributor
16 reviews
6 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

We will never stay there again. We could not sleep because the air conditioners sounded like a freight train in our room. The night clerk was excellent about it when we called, but the morning clerk was cavalier about our experience. The room was clean and the wifi worked well. The breakfast was average. The location was near the 401.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review

Dear Cheers03 Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues that you encountered with your room. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the... More 

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