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Courtyard by Marriott London

#8 of 42 Hotels in London
Certificate of Excellence
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864 Exeter Road, London, Ontario N6E1L5, Canada
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Courtyard by Marriott London
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Courtyard by Marriott London
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Courtyard by Marriott London
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214 reviews from our community

Traveler rating
    109
    70
    21
    10
    4
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51
45
11
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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There are newer reviews for Courtyard by Marriott London
See the most recent reviews
Niagara Falls
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 19, 2013

Upon entering this property we were greeted right soon as we walked through the doors. The staff was very polite and and answered any questions we had during our stay. The lobby was spacious and very clean and nicely laid out. The room was very warm and welcoming and we most definitely did not mind spending time in this room.... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Jhall115, Thank you for taking the time to write such a glowing review of the Courtyard by Marriott London. I am delighted to know you felt warm and welcome while staying at our property. I am glad the room was up to par and you felt as though you could relax and unwind, which can be troublesome for some... More 

Rochester, Michigan
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 11, 2013

I stay at this hotel 1 - 2 times a quarter since my company is headquartered in London, Ontario. The hotel is very clean and the staff are always friendly and accommodating. I usually have a bite to eat in the lobby bar while I'm responding to emails and would like to call out Duncan. While all of the staff... More 

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear JPintheD Thank you taking the time to post this amazing review about our hotel on Trip Advisor, I am delighted to hear that you and your company travelers choose to stay at our hotel and we always look forward to welcoming you. I am glad to hear that our newly designed lobby allows you the space to work, eat... More 

Blenheim, Canada
1 review
5 of 5 stars Reviewed December 10, 2013

We are on our way to the airport and decided to come a couple days early to visit our daughter. Good choice! The staff at the Courtyard is top-notch! Our room is clean and up-to-date. This place is great! We even got free popcorn last night because of the football game! Nice touch. I'll definitely be back here when I'm... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear RageMutt, Thank you for taking the time to review the Courtyard by Marriott. I am happy to hear you enjoyed your unexpected stop and everything was clean and up to date for you. Courtyard is the official sponsor of the NFL, so every game night we have our popcorn machine running in the lobby, I’m glad you were able... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed December 10, 2013

My husband and I stayed at this hotel a few weeks ago and we can't say enough of this hotel. The staff was especially friendly and helpful with whatever we needed. The food at the bistro was exceptionally good. The room was so comfortable we did not want to leave. But your front office staff should be commended for making... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Jacinta M, Thank you for your kind comments on the Courtyard by Marriott London. I am delighted you and your husband enjoyed your stay with us and the beds allowed a great night sleep. We take pride in our service here and I am happy that our staff was able to exceed your expectations. We hope to see you... More 

Brantford, Ontario
1 review
5 of 5 stars Reviewed December 10, 2013 via mobile

My husband and I did not plan on staying the night in London but due to the weather we decided to be safe than sorry. From the moment we walked in the Front Desk staff made us feel like we were home. The rooms are gorgeous and very modern. Very nice feng shui concept. The flatbreads at the Bistro are... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear TammyTravelz, Thank you for taking the time to write a review of the Courtyard by Marriott London. It is always a great idea when the weather gets bad to stay over, and I am delighted that our hotel was able to make the unexpected stop a pleasurable one. We have just recently undergone a renovation to modernize the hotel... More 

1 review
5 of 5 stars Reviewed December 8, 2013

Staff is so friendly. Very nice big and clean rooms. I hope I can stay here again! Staff went out of their way to help. everyone had smiles and its not just a job to them. Very welcoming. AWESOME PLACE Thank you

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Jasotte, Thank you for sharing your comments on the Courtyard by Marriott London. I am pleased you enjoyed your stay and found the rooms to suit your needs. I am happy to hear the staff made you feel welcome and you were treated well, while being one of our guests. We welcome you back anytime. Warm Regards, Katie Chardola... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed November 28, 2013

This hotel is conveniently located off the 401 and Wellington, one of the main streets of London. Easy in and out. the hotel is spotless, staff goes out of their way to be courteous, friendly and just all around pleasant. The room was a real treat at the end of the day. Immaculately clean, inviting bed and spaciously appointed with... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Brian M, Thank you for taking the time to express what a wonderful stay you had at the Courtyard Marriott London. I am elated that you found the rooms to meet and exceed your expectations. I am happy to know the staff is making you feel at home and welcome while being here, and you were able to enjoy... More 

Lewisville, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2013

Those who frequently stay at Courtyards by Marriott know the properties are very similar in design. What made the difference at this Courtyard was the staff. They went out of their way to make me feel welcome from the moment I arrived. The staff was very eager to accomadate any requests I made. They were even quick to assist as... More 

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear David P I thank for being one of our loyal Courtyard by Marriott travelers and we are always delighted to welcome you to our hotel. I am certainly glad to hear that our staff exceeded your expectations and made you feel at home. My team prides themselves on offering exceptional customer service. I am looking forward to welcoming you... More 

Moose Jaw, Canada
1 review
5 of 5 stars Reviewed November 20, 2013

My boyfriend and I stayed here for the weekend and couldn't be more pleased with the service we received! The front desk staff was very friendly and helpful. Special thanks to everyone in the bistro for making my boyfriends birthday extra special! They went above and beyond for us!! The next time we are traveling to London we will definitely... More 

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear Sophia S I thank you for choosing to stay at our Courtyard Marriott London and I am delighted you took the time to share your experiences on Trip Advisor. Please extend a Happy Belated Birthday from our team and I am glad our team made your night special. I look forward to welcoming you back again. Best Regards Tony... More 

Fairfield, Ohio
Contributor
18 reviews 18 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 19, 2013

A relatively new property, the Courtyard in London stands out for the attention to detail and the true hospitality of the staff. First, attention to detail. If a property cannot even get the time correct then what can they do. When I check into a room and the clock is wrong I suspect the room is not as clean as... More 

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear Robert P Thank you for taking the time to review our hotel on Trip Advisor. I am delighted you chose to stay at our New Courtyard Marriott while travelling to London on business. I am certainly delighted to hear that you found the rooms fresh, clean, showing the correct time and that my team took care of your every... More 

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