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All 42 London hotels

Courtyard by Marriott London

3.0 of 5 Hotel   |   864 Exeter Road, London, Ontario N6E1L5, Canada (Westminster)
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Ranked #7 of 42 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 30, 2013
ardwell Sarnia, Canada
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192 reviews from our community

Traveler rating
    98
    63
    18
    9
    4
See reviews for
46
45
8
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (47)
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There are newer reviews for Courtyard by Marriott London
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Sarnia, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 30, 2013

Traveled for wedding and reserved an overnight in London. I reviewed the hotel before reserving and decided the location and newness was what I was looking for. The one thing not mentioned was the great staff from front desk reception, restaurant and housekeeping. Keep up the great service we will be back.

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear Ardwell I hope the wedding was amazing! The weather certainly was good. Thank you for taking the time to review our hotel and I am delighted to hear you enjoyed the stay and that our staff met all your expectations. I hope we can welcome you back to our hotel soon! Best Regards Tony Cowie More

Mississauga, Canada
1 review
5 of 5 stars Reviewed September 25, 2013

First rate staff, customer centred and welcoming. great variety at the bistro and rooms amazing. will return on many occasions. would also recommend this hotel for families. Located conveniently for getting into town and also to the major highways

Review collected in partnership with this hotel

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Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear JamesP2945 I greatly appreciate you taking the time to write such a great review about our hotel on Trip Advisor. I am delighted my staffs made you feel welcome and all our amenities met with your needs. Our Bistro has just started our fall menu promotion; adding some great new choices! I hope to welcome you back to our... More

London
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 5, 2013

Decided to cut a camping trip short so made a last minuet reservation here for the night during labor day long weekend. Called last minuet to change our reservation from a king to 2 queens as my sister in-law decided to tag along. They accommodated us even at the last minuet. The hotel is nice, clean, and updated. Wi-Fi connection... More

Was this review helpful? Yes 1
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear Kris P Thank you for taking the time to review our hotel on Trip advisor; our guest feedback is important to us as we strive to exceed our customer expectations. I am delighted to hear that our team was able to accommodate your reservation quickly and with ease. I am also glad to hear that all our amenities met... More

Owen Sound, Canada
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 5, 2013

Stayed here over the Labour Day weekend. Nice hotel. Had no issues at all. It was clean and the staff was pleasant. The pool was very cold, but it didn't seem to bother the children in it. The internet was free and we watched an in room movie. We will probably stay here again.

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear PainterJay Thank you for taking the time to review our hotel on Trip advisor; our guest feedback is important to us as we strive to exceed our customer expectations. I am glad you choose to stay at our Courtyard by Marriott while traveling to London and that all our amenities met with you needs, I will note your comments... More

Kitchener, Canada
Top Contributor
75 reviews 75 reviews
49 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed September 3, 2013

Stayed here over Labour Day weekend during a soccer tournament. The hotel was full up for a few reasons, and that made me notice how much noise from the hallway drifted into the room. We had a King suite. The room was large and nice enough, and the King size bed was very comfortable. Internet was free and worked well.... More

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Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear Loan_Palm Thank you for taking the time to review our hotel and give your feedback. I am glad overall you enjoyed your stay and found our rooms to large and the bed was comfortable. I am sorry to hear that you were affected by noise from the hallways and thus interrupted your sleep and that you children ended up... More

Cincinnati
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 27, 2013

This hotel is well located for an overnight stop immediately off the 401. The rooms are large and the staff is exceptionally nice. But, there is a real problem with noise from the hotel infrastructure. Our initial two rooms were on the 5th floor very near the "electrical closet" which produced a loud, continuous hum. (Note: there is an electrical... More

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Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear TravelRichC Thank you for taking the time to pass along your feedback relating to your recent stay. I am sorry to hear that the first rooms were not suitable and the noise from the electrical service room was overbearing, however I am glad my staff were able find additional rooms with minimal inconvenience; I have requested my maintenance team... More

Toronto, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 26, 2013

Recently renovated, clean rooms that never disappoint. Food choices are healthy and reasonably priced. Front desk always ready to assist. I normally travel during the week so noise levels are never an issue. This hotel has now become my go to for London.

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear NBrunswicker Thank you for such a great review! I am delighted that you can call our hotel your go to place in London, and on behalf of all the staff we look forward to seeing you again soon. Best Regards Tony Cowie More

Windsor
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 19, 2013

I really enjoyed this hotel and would go back again for sure. The staff at the front desk were quick and efficient with the check in process. They were very friendly and helpful. The free beverages and cookies are nice touch at the front desk. My room was very nice and clean. I did book one of the suites as... More

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Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear Casinoboy Thank you for reviewing our hotel on Trip Advisor and I welcome your feedback. I am delighted to hear that overall you enjoyed your stay with us and our staff looked after your needs and you room met your expectations. I am glad to see that you would choose to stay with us again and upon your next... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 12, 2013

PROS: lemon and cucumber infused water in the lobby. CONS: My husband and I stayed at the Courtyard Marriott this weekend and we were very disappointed by the loud noises that interrupted our sleep. The A/C unit was incredibly loud throughout the night and we could consistently hear every noise in the surrounding rooms (e.g. bath tubs and showers booming... More

Was this review helpful? Yes 1
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear Milkyteagal Firstly thank you for taking the time to share your experience at our hotel and it is with your feedback we can continue to meet and exceed our customer expectations. I am sorry to hear that your stay was disappointing and your sleep was interrupted by noises from other guestrooms and our A/C units. I have advised my... More

New York
Top Contributor
263 reviews 263 reviews
78 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed August 11, 2013

Nicely appointed Courtyard in a slightly removed location from the center of London. Staff was very helpful and accommodating. Rooms are typical Courtyard with the newer features. Easy on off with the highway and near many restaurants.

Was this review helpful? Yes
Tony C, General Manager at Courtyard by Marriott London, responded to this review

Dear FrequentTripster Thank you for choosing to stay with us on your recent visit to London. I am delighted you enjoyed your stay and I hope to welcome you back to our hotel in the future. Best Regards Tony Cowie More

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Additional Information about Courtyard by Marriott London

Address: 864 Exeter Road, London, Ontario N6E1L5, Canada
Location: Canada > Ontario > London > Westminster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott London 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott London Ontario

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