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Courtyard by Marriott London

#9 of 42 Hotels in London
Certificate of Excellence
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864 Exeter Road, London, Ontario N6E1L5, Canada
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Courtyard by Marriott London
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Courtyard by Marriott London
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214 reviews from our community

Traveler rating
    109
    70
    21
    10
    4
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51
45
11
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • All months
    (214)
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    (55)
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There are newer reviews for Courtyard by Marriott London
See the most recent reviews
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2015

I stayed at this hotel for 1 night on business. The staff at the front desk were very warm and greated me with smiles. They were very helpful, giving me insight into the hotels amenities and local restaurants. The Bistro had a great menu and although I didn't eat there, it looked quite inviting. There were quite a few people... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Paul, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have had such a memorable experience with us . I will take all the kind words and pass them along to the staff. We hope to welcome you back soon.... More 

London, Canada
1 review
5 of 5 stars Reviewed January 29, 2015

I travel within South Western Ontario regularily and have stayed at this hotel during eachof my London area visits. This hotel provides a consistently excellent experience from the warm greeting at the front desk, the excellent food selections at the Bistro, comfortable rooms and the friendly, helpful and caring staff. When traveling in or through the London area, this hotel... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear D C, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that your multiple experiences here have all been up to standard. We all look forward to having you stay with us so often. I will pass along your kind words to... More 

Oakville, Canada
Top Contributor
56 reviews 56 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 12, 2015

We were given a great rate by this wonderful hotel for the night before a very early morning chemo treatment since we live 2 hours away. The hotel was lovely and clean and has very appealing decor. The onsite bistro was convenient with a nice array of simple food that was made fresh and tasted delicious. Conveniently located minutes from... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Shrie, We appreciate you taking the time to write a review on your most recent experience at the Courtyard by Marriott London. I am pleased to hear that your stay with us was up to standard and that you enjoyed the Bistro food. I will be sure to take all the kind words and pass them along to the... More 

Vienna, Virginia
Top Contributor
109 reviews 109 reviews
61 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 6, 2015

It seems only fair to add another review for another experience and my stay for Christmas this year while visiting family was better than when this property first opened. The attentiveness of the Bistro staff, even with the place being very empty was much better than before. It also seems a few of the quirky things have been fixed, although... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Vienna, Virginia, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have enjoyed your stay here and that everything was up to standard. I will pass along your suggestions and kind words. We hope to see you soon. Warm regards,... More 

Senior Contributor
31 reviews 31 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 2, 2015 via mobile

Stayed here between X-mas and New Year's Eve. The hotel was nowhere near full, but we were put in an adjoining room to a jacuzzi suite occupied a by a very noisy family. The room smelled like a combination of dirty feet and overlooked sausage! They were very quick to relocate us to a more secluded room; however, we were... More 

Was this review helpful? Yes 1
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Bryan W, I would like to thank you for writing a review from your stay with us and bringing these issues to our attention. The Courtyard by Marriott London holds a high standard of guest satisfaction and unfortunately this did not uphold with your entire stay with us. I am glad to hear that the staff was quick to... More 

Windsor
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

I have stayed here several times now for trips for medical appointments, and it's my first choice, Sometimes I have my 13 year old, others times I'm on my own. Both the king and the two queen beds are very comfortable, newer mattresses, with lots of pillows. Rooms are nicely decorated, flat screen tv, and fridge is on ready to... More 

Was this review helpful? Yes 1
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Mzallieosin, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have had multiple experiences here and they have all been up to standard each time. I will take all the kind words and pass them along to the staff. We... More 

Dresden,ON
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 28, 2014

Our stay was quite unplanned so we weren't there long. As a result I can't comment on the pool or fitness centre. I can say that the beds were very comfortable and we had an assortment of pillows. The room was clean and the shower was fabulous. Breakfast was on the expensive side but good. Would stay again.

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Phil G, Thank you for taking the time to write a review on the Courtyard Marriott London. We are glad you chose us to be your quick stop over location and welcome you back on your next visit. Hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 10, 2014

Location is excellent with multiple dining options nearby. The lobby has been updated with the now typical Courtyard blueprint including the Bistro. The staff was pleasant and professional. Somewhat noisy HVAC and the gap at the bottom of the room door allowed noise and light into the room. It's priced right and I have no real complaints.

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear E3Whisky, Thank you for taking the time to write a review on the Courtyard Marriott London. We appreciate all feedback, and hope to see you on your next visit. Warm Regards, Katie Chardola Operations Manager More 

Lachine, Quebec, Canada
Top Contributor
68 reviews 68 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 9, 2014

We stayed at this hotel for one night and we appreciated our visit. The bistro offers good meal options. We tried the flatbread pizza and cheeseburger and they were good. The room was spacious and clean. We found the pool quite small and a little dirty. The staff was professional and friendly. It's a good value hotel, I would recommend... More 

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Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Annie C, Thank you for taking the time to write a review on the Courtyard Marriott London. The flatbread is a great choice, one of the favorites among staff and guests. I will have our housekeeping look into the pool area. We appreciate all feedback and we hope to see you soon on your next visit to London. Warm... More 

Guelph, Canada
Top Contributor
70 reviews 70 reviews
12 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed December 2, 2014

Recently stayed here in connection with a hospital visit in London. The employees were polite, friendly and helpful. The room was excellent. It was clean, comfortable and appealing. There were numerous eating establishments close by and a Tim's for morning coffee. This hotel is close to Highway 401 but far enough off that there is no traffic noise. Would I... More 

Was this review helpful? Yes 1
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Jim T, Thank you for taking the time to write such a nice review on the Courtyard Marriott London. I am very happy to hear that your stay was such an enjoyable one and all your needs were taken care of while here. We hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

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