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Courtyard by Marriott London

#11 of 42 Hotels in London
Certificate of Excellence
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864 Exeter Road, London, Ontario N6E1L5, Canada
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Courtyard by Marriott London
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272 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott London
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Louisville, Kentucky
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 6, 2015

The Courtyard is a great hotel for business while in London. I have stayed there several times and the staff are helpful and friendly. There are a lot of restaurants on Wellington Rd that are driving distance. Nice clean rooms. Standard Courtyard menu.

Helpful?
Thank Arran R
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Arran R, Thank you so much for your review! I'm so glad to hear that you are a frequent guest with us. I look forward to welcoming you back! Warm Regards, Zita Graham Front Office Supervisor More 

Windsor, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 30, 2015

This hotel has very large rooms. The room was very clean. The beds were very comfortable. The lobby was also very spacious which was a very good gathering place to socialize. Easy access to 401. I would definitely stay here again.

Helpful?
Thank Robert I
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Robert I, Thank you for sharing your feedback with us and potential future guests. I so happy to hear that you enjoyed your stay. We look forward to welcoming you back! Warm Regards, Zita Graham Front Office Supervisor More 

S/W Ontario
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 24, 2015

We often stay here on our trips through that part of the world, never disappointed the rooms have been remodeled and as such are clean, the linens new, the bathrooms clean and proper. The pool was just warm enough and again clean. What sets this aside for us is the care the staff provide for your stay. IE: We had... More 

Helpful?
Thank Paidtoomuchtoooften
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear: Paidtoomuchtoooften, It's always a pleasure to read reviews such as yours! Thank you so much for taking the time to write such an amazing review and for choosing our Courtyard for you accommodations while you are travelling through London. I will absolutely pass on your kind words to Jon and the rest of our staff! We look forward to... More 

North Branford, Connecticut
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 17, 2015 via mobile

Staff was outstanding! Overall this property is very clean. Room was comfortable and roomy. A bit of extra attention could be paid to wall behind tv (dust), and tub walls (grout could have used cleaning). Nice having microwave and fridge in room. Something was up in guest laundry. Hopefully the sour smell that overwhelmed me was a fluke and has... More 

Helpful?
Thank CTbowlingmom
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear CT bowlingmom, I thank you for your review and appreciate your feedback! I am truly happy to hear that our staff were "outstanding"!. This is the service we strive for with all our guests! I will definitely relay your comments to the appropriate staff so that we continue to improve and please our guests. I hope to welcome you... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 15, 2015 via mobile

My husband and I stayed at the Courtyard for one night. The hotel was very nice, very clean, and modern. The front desk staff were very friendly as well. Our room was a decent size. It had a king bed and a sofa sleeper. The bed was comfortable and the pillows were great! The only reason I'm not giving it... More 

Helpful?
Thank Corinne N
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Corinne N, Thank you for writing a review on your recent stay with us. I am happy to hear that our staff was friendly and that you enjoyed the comfort of our beds and pillows. I do understand your comment about the noise level with kids in the hallways. We were fully booked that weekend. I'm glad that you... More 

Rochester NY
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 12, 2015

This is one of the nicest Courtyards I've seen. I was only staying overnight during a business trip but it was a great experience. It was quiet and very nicely decorated. The staff was great. It's very convenient to the highway.

Helpful?
Thank rstev3
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear rstev3, Thank you for choosing our Courtyard Marriott for your accommodation and thank you so much for your review. I hope to see you next time you are in our area. Warm Regards, Zita Graham Front Office Supervisor More 

Pickering, Canada
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 8, 2015

My daughter and I booked a king size room overnight on our way to Windsor. The room was very comfortable and room colours and decor were relaxing. The mattress and pillows were extremely comfortable!!!! We didn't use any of the hotel's amenities, however, there were a lot of sports teams enjoying them. We did enjoy a delicious breakfast in the... More 

Helpful?
Thank CanadianVacationer04
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear CanadianVacation, Thank you for such an amazing review! I am really happy to hear that you enjoyed your stay. I am sorry to hear that you did not get to use any of our amenities, maybe next time. I will relay your great comments to our Bistro staff. I hope to welcome you back whenever you travels bring you... More 

Perkinsfield, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 19, 2015

The walls are paper thin and very hard to get a good night's sleep. The pillows were the pits as well. Had a headache and sore neck by morning. Time for this place to upgrade on their bedding. There were several teenage hockey teams staying at this hotel while we were there and the hotel thought it was okay to... More 

Helpful?
1 Thank Shawn F
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Shawn F, Thank you for taking the time to share your experience at our hotel. We appreciate all feedback, it is with your feedback that we can continue to meet and exceed our customer expectations. I am sorry to hear that you did not enjoy your stay and did not get a good night’s sleep. Most of our guests... More 

Fort Erie, Canada
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed October 11, 2015

Stayed here with family in October. Hotel had modern furnishings and was clean. Room was a good size, comfortable, clean and included a fridge and microwave. Hotel seemed new or remodeled. Offered complimentary drinks and snacks (e.g. cookies, popcorn) in front lobby which I think was a great idea. Staff was quick with requests, friendly and accommodating. Free parking and... More 

Helpful?
Thank JStebs
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear JStebs, I appreciate you taking the time to write a review on your recent stay with us. Thank you! I’m glad that you enjoyed your stay and that our staff were accommodating. Complimentary drinks and cookies are always available everyday and because Courtyard Marriott sponsors NFL…we have popcorn available on game days (Mondays, Thursdays and Sundays). We look forward... More 

Peoria
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 6, 2015 via mobile

Very clean comfortable rooms. It is just off highway and convenient to places to shop or eat.There is a small shopping mall just down the street. Staff was very helpful and friendly. No complimentary coffee or breakfast, but they do have a Starbucks in the hotel. There is also coffee maker in room.

Helpful?
Thank usa_banjo
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear usa_banjo, Thank you so much for taking the time to write such a nice review on our Courtyard Marriott. I am happy to hear that you found our location convenient during your travels and I am also happy to hear that our staff was helpful and friendly. I hope you chose to stay with us again whenever your travels... More 

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