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Courtyard by Marriott London

#7 of 42 Hotels in London
Certificate of Excellence
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864 Exeter Road, London, Ontario N6E1L5, Canada
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Courtyard by Marriott London
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240 Reviews from our TripAdvisor Community

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Traveler rating
    126
    78
    21
    11
    4
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60
51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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  • Spanish first
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  • All months
    (240)
  • Mar-May only
    (66)
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    (50)
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    (44)
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Chicago, Illinois
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Large clean new *solidly-built* rooms. Very quiet, especially considering location right on 6-lane Hwy 402. Goldilocks would never complain about the beds -- they were just right, neither too hard nor too soft! Air conditioning very effective, even as outside humidex approached 40 C (Tues July 28 2014). Fast WiFi, no hassles connecting w/ my Mac -- I love my... More 

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Lexington, Kentucky
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay at a lot of Courtyard by Marriott properties because of there consistently high quality. This property exceeds my high fairly high expectations. Great rooms, very comfortable beds. The hotel is easy to access off the 401. The staff is very friendly and helpful. Love this property!

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear csbrassfield, What a great review! I am thrilled to hear that we exceeded your expectations! To hear that our Courtyard is one of your favorites absolutely delights me. Thank you so much for sharing this review and for your wonderful comments. We look forward to seeing you again! Warm Regards, Zita Graham Front Office Supervisor More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place to stay,friendly and helpful staff. Beds were superb!! And the room was immaculate, best shower I've ever had in a hotel. Located right off the highway but there wasn't any noise to hear. Definitely recommend this hotel to anybody traveling to London

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Highlandmum99, Thank you for sharing your thoughts regarding your stay with us! We take great pride in our property and love to hear feedback such as yours. Thank you for the recommendation! Warm Regards, Zita Graham Front Office Supervisor More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stop on the road. Easy access on and off 401. Plenty of food choices nearby. Very large, clean room. Excellent, free WiFi connection. Got a fantastic room price ($100 with tax). Much cheaper than hotels in Stratford (where I was coming from after a play and less than an hour away).

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Michael O, Thank you for providing feedback from you stay with us here at Courtyard Marriott London. I’m really happy to hear that you thoroughly enjoyed our property as well as our location. I hope to see you soon! Warm Regards, Zita Graham Front Office Supervisor More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stayed for a weekend for a baseball tournament. The pool was clean, room was clean, bed was comfortable, staff helpful and friendly. My only complaint was that the room smelled like wet carpet. Perhaps it was just cleaned but it was strong at times. the staff provided me with air freshener. ** note that no one else that... More 

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Nackered, Thank you for taking the time to write a review of property on Trip Advisor. We always love to hear from our guests and rely on comments such as yours to help us improve in any way we can. I’m glad to hear that you were satisfied with your stay and that you found the bed comfortable. I... More 

Switzerland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

After just going to Hostels i am in a Hotel and I really like it. It is clean, it is big (big rooms) the people working here are very friendly and help you with everything. It has a small pool to swimm, a fitness area and everything is quiet modern. The only minor minus point is that it is 20... More 

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Saly K, Thank you for taking the time to share your thoughts with us on Trip Advisor. I am so happy to hear that you enjoyed your stay and that our staff was friendly and helpful. We hope to see you again! Warm Regards, Zita Graham Front Office Supervisor More 

Windsor, Canada
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked room at this hotel, recalling it used to be a Holiday Inn some years ago. Marriott completely renovated it, adding new model of Bistro, upgraded rooms too. We were greeted warmly by staff throughout entire hotel. Used our accumulated points, not treated any differently, great service. Breakfast in Bistro was more than I could eat, had eggs, sausage, toast,... More 

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Traveller 155021, Thank you so much for taking the time to share your experience with us. I am thrilled to hear that you thoroughly enjoyed our Courtyard and that the staff you encountered made you feel special. We are glad to deliver such a delightful experience. Once again thank you for your wonderful feedback. We hope to see you... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Had to switch from the first room as it smelled extremely stale. Second room was slightly better but still smelled. Hotel is in a need of a general refresh. Everything needs a deep clean. AC units are loud and added to the smell.

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear NicholasCND, Thank you for taking the time to share your thoughts with us on Trip Advisor. We always appreciate feedback from our loyal guests and use information such as yours to better our hotel. I will be sure to share your feedback with our maintenance department so that we can prevent this from happening again. I do wish to... More 

Tecumseh, Ontario, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came to London for a soccer tournament. We arrived at 12:30 pm. We were able to get a room right away even though check in was at 3:00 pm. My son was so happy as he had already played a game at 11am in the pouring rain and was drenched from head to toe and very cold and shivering.... More 

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Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Maria M, Thank you for taking the time to write a review on your most recent stay at the Courtyard Marriott London. I am very happy to know you enjoyed your team weekend away and we were able to assist and accommodate all of your needs. We welcome you and your team members back anytime. Hope to see you... More 

Miamisburg, Ohio
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 19, 2015

We had just a quick overnight stay but we're quite satisfied with it. Welcoming lobby and employees, clean and comfortable room. Conveniently located off the highway and close to restaurants, gas stations and fast food.

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear paolat257, Thank you for taking the time to share your experience from your recent stay with us. I am happy to hear that you were satisfied with your stay and that you found our lobby to be welcoming as well as our staff. I hope to welcome you back in the future. Warm Regards, Zita Graham Front Office Supervisor More 

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