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Courtyard by Marriott London

3.0 of 5 864 Exeter Road, London, Ontario N6E1L5, Canada
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Certificate of Excellence 2014
Courtyard by Marriott London
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Courtyard by Marriott London
Courtyard by Marriott London
Courtyard by Marriott London
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206 reviews from our community

Traveler rating
    103
    69
    20
    10
    4
See reviews for
50
45
11
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (47)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (44)
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Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars NEW

I stayed here two nights for business. The staff were friendly at check-in. The room was very spacious and had all the required amenities. The room was clean and comfortable. The lounge was inviting and had a good variety for both evening and morning visits.

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Kevin H, Thank you for taking the time to write a review on the Courtyard by Marriott London. I am happy to hear that you had an enjoyable stay and I will pass on the kind words to the staff. We hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

Ottawa, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything at the hotel is as promised on their website. I stayed there for 10 days for business. The rooms are clean and the reception people are friendly. The lobby area is combined with the Bistro making it a large area to relax. I didn't use the Bistro. At the far end of the ground floor is a computer area... More 

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Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear John H, I appreciate you taking the time to write a review on the Courtyard Marriott London. I am glad to hear you had an enjoyable stay through the week, and I do apologize for the noise occurring from the teams on the weekend. We do are upmost to ensure that every guest has a quiet and comfortable stay... More 

Indianapolis, USA
Top Contributor
121 reviews 121 reviews
80 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I arrived late and was greeted by a pretty cheerful check-in clerk that got me going relatively quickly and gave some suggestions for late night eats. Got to my room which was right next to the elevator, glad to know my room preferences are completely ignored but it was too late to be concerned about it. The room itself did... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear mcgahat, We appreciate you taking the time to write a review on your most recent stay at the Courtyard Marriott London. I am happy to hear that you had a quick check in process and friendly service from our staff. I do apologize that your room preference was not recognized. I will definitely bring this to the attention of... More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 1 night on business. The staff at the front desk were very warm and greated me with smiles. They were very helpful, giving me insight into the hotels amenities and local restaurants. The Bistro had a great menu and although I didn't eat there, it looked quite inviting. There were quite a few people... More 

Review collected in partnership with this hotel

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Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Paul, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have had such a memorable experience with us . I will take all the kind words and pass them along to the staff. We hope to welcome you back soon.... More 

London, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel within South Western Ontario regularily and have stayed at this hotel during eachof my London area visits. This hotel provides a consistently excellent experience from the warm greeting at the front desk, the excellent food selections at the Bistro, comfortable rooms and the friendly, helpful and caring staff. When traveling in or through the London area, this hotel... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear D C, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that your multiple experiences here have all been up to standard. We all look forward to having you stay with us so often. I will pass along your kind words to... More 

Oakville, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 12, 2015

We were given a great rate by this wonderful hotel for the night before a very early morning chemo treatment since we live 2 hours away. The hotel was lovely and clean and has very appealing decor. The onsite bistro was convenient with a nice array of simple food that was made fresh and tasted delicious. Conveniently located minutes from... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Shrie, We appreciate you taking the time to write a review on your most recent experience at the Courtyard by Marriott London. I am pleased to hear that your stay with us was up to standard and that you enjoyed the Bistro food. I will be sure to take all the kind words and pass them along to the... More 

Vienna, Virginia
Top Contributor
110 reviews 110 reviews
62 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 6, 2015

It seems only fair to add another review for another experience and my stay for Christmas this year while visiting family was better than when this property first opened. The attentiveness of the Bistro staff, even with the place being very empty was much better than before. It also seems a few of the quirky things have been fixed, although... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Vienna, Virginia, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have enjoyed your stay here and that everything was up to standard. I will pass along your suggestions and kind words. We hope to see you soon. Warm regards,... More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 2, 2015 via mobile

Stayed here between X-mas and New Year's Eve. The hotel was nowhere near full, but we were put in an adjoining room to a jacuzzi suite occupied a by a very noisy family. The room smelled like a combination of dirty feet and overlooked sausage! They were very quick to relocate us to a more secluded room; however, we were... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Bryan W, I would like to thank you for writing a review from your stay with us and bringing these issues to our attention. The Courtyard by Marriott London holds a high standard of guest satisfaction and unfortunately this did not uphold with your entire stay with us. I am glad to hear that the staff was quick to... More 

Windsor
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

I have stayed here several times now for trips for medical appointments, and it's my first choice, Sometimes I have my 13 year old, others times I'm on my own. Both the king and the two queen beds are very comfortable, newer mattresses, with lots of pillows. Rooms are nicely decorated, flat screen tv, and fridge is on ready to... More 

Was this review helpful? Yes 1
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Mzallieosin, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have had multiple experiences here and they have all been up to standard each time. I will take all the kind words and pass them along to the staff. We... More 

Dresden,ON
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 28, 2014

Our stay was quite unplanned so we weren't there long. As a result I can't comment on the pool or fitness centre. I can say that the beds were very comfortable and we had an assortment of pillows. The room was clean and the shower was fabulous. Breakfast was on the expensive side but good. Would stay again.

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Phil G, Thank you for taking the time to write a review on the Courtyard Marriott London. We are glad you chose us to be your quick stop over location and welcome you back on your next visit. Hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

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Additional Information about Courtyard by Marriott London

Address: 864 Exeter Road, London, Ontario N6E1L5, Canada
Location: Canada > Ontario > London > Westminster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott London 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott London Ontario
Hotel Style:
#5 Business Hotel in London
#7 Family Hotel in London
#9 Romantic Hotel in London

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