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Courtyard by Marriott London

#9 of 42 Hotels in London
Certificate of Excellence
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864 Exeter Road, London, Ontario N6E1L5, Canada
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Courtyard by Marriott London
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Courtyard by Marriott London
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214 reviews from our community

Traveler rating
    109
    70
    21
    10
    4
See reviews for
51
45
11
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (214)
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    (55)
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Montreal
Top Contributor
244 reviews 244 reviews
65 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Once you enter room, you really will like it. Everything is there even microwave oven. Bathroom facilities are great, bed is comfortable, room is just perfect, really. The thing that bothered me so much is Marriott's way that they set up closing mechanism on the doors. I arrived very late and was super tired, but, from 6AM boors were slamming... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Fabioinmontreal, I would like to start by thanking you for taking the time to share your experiences regarding your recent stay at our hotel, our team and I always appreciate both positive and negative feedback so that we can always exceed our customers’ expectations. I am truly happy that you were impressed with the layout of your room, but... More 

Kincardine, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here recently with an Atom boys hockey team. Great location close to shopping, restaurants and the 401. We had an extra seating area in our room and small kitchenette which was great for our 2 night stay. Beds and pillows were very comfortable. Overall facilities were good other than the tiny pool!

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Dannyjc05, We appreciate you taking the time to write a review on your most recent stay at the Courtyard Marriott London. Our suites are a great choice if you looking for a little extra space or if you are staying for a few days. I am glad to hear the room met your needs and we hope you will... More 

London, Canada
1 review
5 of 5 stars Reviewed 1 week ago

rooms are very clean and well decorated. Rachel and Duncan which work the bar/restaurant were very friendly and gave us top notch service . Would return to this hotel next time we are in London because the hospitality they showed us. Thank you

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Amy J Thank you for taking the time to write this great review on the Courtyard by Marriott London. I am delighted to hear that you were happy with the cleanliness and decor of our rooms. I am also so happy to hear that you received top notch service from our Bistro staff. I will make sure I pass... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for business on March 13th 2015. I was very satisfied with the accomodations as well as the added amenities. I stayed in a standard room which was very well maintained. For breakfast we ate at the restaurant, service was prompt and the food was great. I have no complaints and would recommend this hotel.

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear DA Edwards87, Thank you for taking the time to write a review on your stay with us. I am very happy to hear that you were satisfied with our accommodations as well as the amenities. I am also glad to hear that breakfast service was prompt and enjoyable. Hope to see you again in the future. Warm Regards, Zita... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here for business during the holidays. Service was impeccable. I highly recommend this hotel to any business traveler or any family travelers. The food at the bistro was quiet tasty and the entire staff were very friendly.

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Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Miss_Sara__Jam, Thank you for taking the time to express such nice words about the Courtyard Marriott London. I am very happy to hear that your stay was an enjoyable one and I will definetly pass the kind words on to the staff to keep them motivated and let them know what a great job they are doing. It is... More 

Toronto
Contributor
13 reviews 13 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is located just as you get off the 401 on to Wellington Road in the south end of London. The hotel is modern, clean and well maintained. The staff were professional and courteous. The only issue I had was that the heating didn't appear to be working very well in the room, however when I brought that to... More 

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Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear y236796, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear you enjoyed our property and location and glad to hear staff was quick to take care of the heating issue. I will pass along your kind words along to the staff. We... More 

Evanston, Illinois
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We happened to stop on a Monday Night NFL Football party night.A free gift bag and a great group to watch the game wth as well. The room was clean and inviting. The staff told us about all the good places to see downtown.

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Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Curt, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have had such a memorable experience with us . I will take all the kind words and pass them along to the staff. We hope to welcome you back soon.... More 

Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here two nights for business. The staff were friendly at check-in. The room was very spacious and had all the required amenities. The room was clean and comfortable. The lounge was inviting and had a good variety for both evening and morning visits.

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Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Kevin H, Thank you for taking the time to write a review on the Courtyard by Marriott London. I am happy to hear that you had an enjoyable stay and I will pass on the kind words to the staff. We hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 11, 2015

Everything at the hotel is as promised on their website. I stayed there for 10 days for business. The rooms are clean and the reception people are friendly. The lobby area is combined with the Bistro making it a large area to relax. I didn't use the Bistro. At the far end of the ground floor is a computer area... More 

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Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear John H, I appreciate you taking the time to write a review on the Courtyard Marriott London. I am glad to hear you had an enjoyable stay through the week, and I do apologize for the noise occurring from the teams on the weekend. We do are upmost to ensure that every guest has a quiet and comfortable stay... More 

Indianapolis, USA
Top Contributor
121 reviews 121 reviews
80 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed February 7, 2015

I arrived late and was greeted by a pretty cheerful check-in clerk that got me going relatively quickly and gave some suggestions for late night eats. Got to my room which was right next to the elevator, glad to know my room preferences are completely ignored but it was too late to be concerned about it. The room itself did... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear mcgahat, We appreciate you taking the time to write a review on your most recent stay at the Courtyard Marriott London. I am happy to hear that you had a quick check in process and friendly service from our staff. I do apologize that your room preference was not recognized. I will definitely bring this to the attention of... More 

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