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Courtyard by Marriott London

#11 of 42 Hotels in London
Certificate of Excellence
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864 Exeter Road, London, Ontario N6E1L5, Canada
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1 room 1 adult
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Courtyard by Marriott London
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272 Reviews from our TripAdvisor Community

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Cambridge, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I was here for a two week business trip which meant staying over 3 weekends and while I have no problem with the hotel during the week, the weekends were hell as you have to put up with the feral hockey kids who are uncontrollable and their beer drinking parents who are meant to be supervising them. They have absolutely... More 

Helpful?
Thank Judy T
Ottawa, Canada
Level Contributor
171 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed there with family a few nights last month. The configuration of the suite is such that the living room separates the public hallway to the bedroom that is to the back... it is the elongated suite set up: front door, living room kitchen, bath, then bedroom in the back which has the only window for the whole suite. Just... More 

Helpful?
Thank LikeABigPizzaPie
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear LikeABigPizzaPie, Thank you for sharing your experience from your recent stay with us. We take great pride in our property and rely on reviews such as yours to identify areas that guests like as well as areas that need improvement. I'm really happy to hear that you enjoyed the layout of our suite and that you had a great... More 

Toronto, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We were in London for a hockey tournament and the entire team was staying at the hotel along with a few other teams. I was shocked how quiet the hotel was! This is down to how the hotel staff made sure the halls were monitored and supplied all teams with a shared conference room to gather in. The hotel was... More 

Helpful?
Thank jenniferv318
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear jenniferv318, I truly appreciate you sharing your experience with us on Trip Advisor. Our priority is to ensure that all our guests have an enjoyable stay and it's refreshing to hear that your stay was enjoyable. I will certainly pass on your great comments to our staff and I hope you will return in the future. Thank you so... More 

Peterborough, Ontario
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We recently spent a weekend here as part of a team tournament and overall was not impressed. First off the positive though as there were some things that I do have to acknowledge. The hotel itself was very well maintained, the lobby was clean and inviting with a Starbucks in the lobby (huge bonus) so it was nice to grab... More 

Helpful?
Thank ChristopherInCanada
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear ChristopherinCanada, I would like to start by thanking you for taking the time to share your experiences regarding your recent stay at our hotel, our team appreciates both positive and negative feedback so that we can always exceed our customers expectations. I am saddened to hear that you experienced short falls in our service during your stay. We take... More 

Brampton, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 27, 2015

Excellent Hotel. Corner room on 6th floor. Spotless, large room and great bed and bathroom. Could not of asked for more. Give credit where credit is due. Writing extra because the web site says so. Ta Da!!!!!

Helpful?
Thank Lampard1966
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Lampard1966, I am truly happy to hear that you enjoyed your stay, thank you for your review. We look forward to seeing you again whenever your travels bring you back to London area. Warm Regards, Zita Graham Front Office Supervisor More 

Ann Arbor, Michigan
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 26, 2015

I've stayed here several times on business. Rooms have always been very clean and comfortable. Good TV selection including local Detroit networks. Front desk staff is very friendly. No free breakfast, but very good Bistro and bar area. Wi-fi works great.

Helpful?
Thank Jamiesam06
Zita G, Owner at Courtyard by Marriott London, responded to this review

Dear Jamiesam06, I truly appreciate you taking the time to write a review on your recent stay with us. Thank you for choosing Courtyard Marriott London for your accomodations! We look forward to your next stay. Warm Regards, Zita Graham Front Office Supervisor More 

Level Contributor
1 review
4 of 5 stars Reviewed December 22, 2015 via mobile

Took a very late check in around 3:00am. Fast and friendly welcome. Very clean room with comfortable beds/pillows. Asked for a late check out which was granted without a problem. Will definitely be back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful?
Thank Austintexastyle
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Austintexastyle, Thank you so much for writing a review on our property. I am extremely happy that you enjoyed your stay! We look forward to your next visit. Warm Regards, Zita Graham Front Office Supervisor More 

Waterdown, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 15, 2015

We travel quite a bit for our kid's sports teams and have had some awful experiences at hotels and how they treat children. This hotel was amazing! They gave proper respect to those guests that wanted quiet and ensured the families we were travelling with were in an area where the kids could feel comfortable to walk from room to... More 

Helpful?
1 Thank JenniM28
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear JenniM28, I appreciate you taking the time to write a review on our property. As you mentioned, we absolutely respect all our guests! Those who may have travelled all day and are just looking for quiet time and relaxation and those who just want to sit and socialize. Thank you for such an amazing review! We hope to welcome... More 

Innisfil, Canada
1 review
1 of 5 stars Reviewed December 13, 2015

I spent a weekend at this motel, close to the 401, in London Ontario, during a hockey tournament. The condition of the hotel was degraded, the food deplorable, and no regards for customers needs. I was kept up until 5 am both nights due to people running around the halls. My do not disturb sign removed both nights. The motel... More 

Helpful?
Thank Isaac Y
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Isaac Y, Thank you for taking the time to share your feedback during your recent stay. I am sad to hear that you did not experience an enjoyable stay. I would like to say that we have team contracts that include noise policies and are signed by each guest at check in. We also have security walking the hallways... More 

COBOURG
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 12, 2015

Recently stayed at this property. We found the hotel exceptionally clean and very well appointed. Bed was great, lots of hot water, everything was great until the guest next door arrived. You would swear he was in the same room! It wasn't that he was particularly load, it just seemed there was no sound barrier between the rooms. We could... More 

Helpful?
Thank slipca
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear slipca, Thank you for your feedback on your recent stay with us. I am happy to hear that you found our hotel clean exceptionally clean and well appointed. I am also happy to hear that you thought the bed was great! On the other hand, I am disappointed to that you could hear everything in the vicinity. I do... More 

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