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Courtyard by Marriott London

3.0 of 5 864 Exeter Road, London, Ontario N6E1L5, Canada
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Certificate of Excellence 2014
Courtyard by Marriott London
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Courtyard by Marriott London
Courtyard by Marriott London
Courtyard by Marriott London
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196 reviews from our community

Traveler rating
    98
    66
    19
    9
    4
See reviews for
48
45
8
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is excellent with multiple dining options nearby. The lobby has been updated with the now typical Courtyard blueprint including the Bistro. The staff was pleasant and professional. Somewhat noisy HVAC and the gap at the bottom of the room door allowed noise and light into the room. It's priced right and I have no real complaints.

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear E3Whisky, Thank you for taking the time to write a review on the Courtyard Marriott London. We appreciate all feedback, and hope to see you on your next visit. Warm Regards, Katie Chardola Operations Manager More 

Lachine, Quebec, Canada
Top Contributor
68 reviews 68 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night and we appreciated our visit. The bistro offers good meal options. We tried the flatbread pizza and cheeseburger and they were good. The room was spacious and clean. We found the pool quite small and a little dirty. The staff was professional and friendly. It's a good value hotel, I would recommend... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Annie C, Thank you for taking the time to write a review on the Courtyard Marriott London. The flatbread is a great choice, one of the favorites among staff and guests. I will have our housekeeping look into the pool area. We appreciate all feedback and we hope to see you soon on your next visit to London. Warm... More 

Guelph, Canada
Top Contributor
52 reviews 52 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed here in connection with a hospital visit in London. The employees were polite, friendly and helpful. The room was excellent. It was clean, comfortable and appealing. There were numerous eating establishments close by and a Tim's for morning coffee. This hotel is close to Highway 401 but far enough off that there is no traffic noise. Would I... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Jim T, Thank you for taking the time to write such a nice review on the Courtyard Marriott London. I am very happy to hear that your stay was such an enjoyable one and all your needs were taken care of while here. We hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel seems fairly new or well maintained. The room was nice except for a motor in the the ceiling that sounded like a Hawley Davidson starting. I supposed it was the heating pump so turned of the temperature gauge in an attempt to stop the motor. However, that did not help. I ended with a cold room and less... More 

Was this review helpful? Yes 2
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Traveler X, Thank you for taking the time to share your recent experience at the Courtyard London with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize... More 

Canada
Top Contributor
93 reviews 93 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean and bright, nice bistro bar, for quick food, and bar and breakfast service. Small indoor pool. Room was very clean. Only drawback, large hockey tournament in town, so we had roves of children running in the halls. Management responded well to our complaints and got things settled down. Room was clean, and bed very comfortable.

Was this review helpful? Yes 1
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Readytobook, Thank you for taking the time to write a review on the Courtyard Marriott London. Firstly I would like to apologize that you had any disruptions during your stay, though I am happy our team was able to rectify the issues right away for you and left the remainder of your stay an enjoyable one. I hope that... More 

Senior Contributor
34 reviews 34 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 11, 2014

Put in a room beside the elevator was thinking it was going to be a terrible room, but It had a long hallway in the room and was actually an awesome room. The room was clean and well kept. Didn't like the fact that the HDMI inputs are locked out but Google allowed us to bypass that. Thanks for the... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Matt T, Thank you for taking the time to write a review on the Courtyard by Marriott London. Our rooms near the elevator have the nice advantage of being tucked away from the hallways and typically a quieter room. I am glad you enjoyed your stay with us and I hope you choose us on your next trip to... More 

Delavan, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

We were on our way to Stratford,ON to see a play and this hotel was very reasonably priced so we stayed here 2 nights. The Staff was very friendly and helpful. The room was very clean and comfortable. The hotel was very modern and computer friendly with lots of places to hang out in the lobby.They did not offer free... More 

Was this review helpful? Yes 1
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Susan L W, We appreciate you taking the time to write a review for the Courtyard Marriott London. I am glad to hear that our staff was able to make your stay comfortable and you were able to enjoy the amenities. We look forward to your next visit. Warm Regards, Katie Chardola Operations Manager More 

Halesworth, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2014

Well another great stay with the courtyard by marriott in London, Allways a friendly greeting on arrival, came again with friends, this is our 1st choice in London. Rooms as always clean, fresh and comfortable. See you again next time round.

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Don H, Thank you for sharing your experience at the Courtyard Marriott London through Trip Advisor. As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Fox River Grove, IL
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 30, 2014

I was traveling to Toronto on business and stopped here for the night. Very nice and clean hotel. Marriott started remodeling their Courtyards a number of years ago and this is the second one I stayed in with this remodel. I really like the new lobby with the cafe and Starbucks coffee. As I stopped here fairly late I was... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Ironman_7, We appreciate you taking the time to write such a nice review on the Courtyard Marriott London. The new remodels have been a great success and it’s always nice to hear from guests that they’re enjoying the new lobby and utilizing all the food and beverage options. Everything we serve in the Bistro is fast, fresh and made... More 

Ontario, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 26, 2014 via mobile

Great little spots to hang out in the lobby, complete with small televisions. The pool is clean, as well as the grounds. Seriously friendly staff. And the breakfast, though not free, was worth the money. I would definitely stay again!

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Yvonne A, Thank you for taking the time to write such a pleasant review on your most recent stay at the Courtyard Marriott London. I am glad you were able to use all of our amenities and everything was above par. Our staff consistently tries to make every guest’s stay an enjoyable one. We hope to see you on... More 

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Additional Information about Courtyard by Marriott London

Address: 864 Exeter Road, London, Ontario N6E1L5, Canada
Location: Canada > Ontario > London > Westminster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott London 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott London Ontario
Hotel Style:
#6 Business Hotel in London
#7 Family Hotel in London
#8 Romantic Hotel in London

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