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Courtyard by Marriott London

3.0 of 5 864 Exeter Road, London, Ontario N6E1L5, Canada
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Certificate of Excellence 2014
Courtyard by Marriott London
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Courtyard by Marriott London
Courtyard by Marriott London
Courtyard by Marriott London
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201 reviews from our community

Traveler rating
    100
    68
    19
    10
    4
See reviews for
50
45
10
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (201)
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    (39)
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Oakville, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were given a great rate by this wonderful hotel for the night before a very early morning chemo treatment since we live 2 hours away. The hotel was lovely and clean and has very appealing decor. The onsite bistro was convenient with a nice array of simple food that was made fresh and tasted delicious. Conveniently located minutes from... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Shrie, We appreciate you taking the time to write a review on your most recent experience at the Courtyard by Marriott London. I am pleased to hear that your stay with us was up to standard and that you enjoyed the Bistro food. I will be sure to take all the kind words and pass them along to the... More 

Vienna, Virginia
Top Contributor
108 reviews 108 reviews
61 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It seems only fair to add another review for another experience and my stay for Christmas this year while visiting family was better than when this property first opened. The attentiveness of the Bistro staff, even with the place being very empty was much better than before. It also seems a few of the quirky things have been fixed, although... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Vienna, Virginia, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have enjoyed your stay here and that everything was up to standard. I will pass along your suggestions and kind words. We hope to see you soon. Warm regards,... More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here between X-mas and New Year's Eve. The hotel was nowhere near full, but we were put in an adjoining room to a jacuzzi suite occupied a by a very noisy family. The room smelled like a combination of dirty feet and overlooked sausage! They were very quick to relocate us to a more secluded room; however, we were... More 

Was this review helpful? Yes
Tara-leigh C, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Bryan W, I would like to thank you for writing a review from your stay with us and bringing these issues to our attention. The Courtyard by Marriott London holds a high standard of guest satisfaction and unfortunately this did not uphold with your entire stay with us. I am glad to hear that the staff was quick to... More 

Windsor
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed here several times now for trips for medical appointments, and it's my first choice, Sometimes I have my 13 year old, others times I'm on my own. Both the king and the two queen beds are very comfortable, newer mattresses, with lots of pillows. Rooms are nicely decorated, flat screen tv, and fridge is on ready to... More 

Was this review helpful? Yes 1
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Mzallieosin, We appreciate you taking the time to write a review on your most recent experience at the Courtyard Marriott London. I am so happy to hear that you have had multiple experiences here and they have all been up to standard each time. I will take all the kind words and pass them along to the staff. We... More 

Dresden,ON
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Our stay was quite unplanned so we weren't there long. As a result I can't comment on the pool or fitness centre. I can say that the beds were very comfortable and we had an assortment of pillows. The room was clean and the shower was fabulous. Breakfast was on the expensive side but good. Would stay again.

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Phil G, Thank you for taking the time to write a review on the Courtyard Marriott London. We are glad you chose us to be your quick stop over location and welcome you back on your next visit. Hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 10, 2014

Location is excellent with multiple dining options nearby. The lobby has been updated with the now typical Courtyard blueprint including the Bistro. The staff was pleasant and professional. Somewhat noisy HVAC and the gap at the bottom of the room door allowed noise and light into the room. It's priced right and I have no real complaints.

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear E3Whisky, Thank you for taking the time to write a review on the Courtyard Marriott London. We appreciate all feedback, and hope to see you on your next visit. Warm Regards, Katie Chardola Operations Manager More 

Lachine, Quebec, Canada
Top Contributor
68 reviews 68 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 9, 2014

We stayed at this hotel for one night and we appreciated our visit. The bistro offers good meal options. We tried the flatbread pizza and cheeseburger and they were good. The room was spacious and clean. We found the pool quite small and a little dirty. The staff was professional and friendly. It's a good value hotel, I would recommend... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Annie C, Thank you for taking the time to write a review on the Courtyard Marriott London. The flatbread is a great choice, one of the favorites among staff and guests. I will have our housekeeping look into the pool area. We appreciate all feedback and we hope to see you soon on your next visit to London. Warm... More 

Guelph, Canada
Top Contributor
57 reviews 57 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 2, 2014

Recently stayed here in connection with a hospital visit in London. The employees were polite, friendly and helpful. The room was excellent. It was clean, comfortable and appealing. There were numerous eating establishments close by and a Tim's for morning coffee. This hotel is close to Highway 401 but far enough off that there is no traffic noise. Would I... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Jim T, Thank you for taking the time to write such a nice review on the Courtyard Marriott London. I am very happy to hear that your stay was such an enjoyable one and all your needs were taken care of while here. We hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2014

This hotel seems fairly new or well maintained. The room was nice except for a motor in the the ceiling that sounded like a Hawley Davidson starting. I supposed it was the heating pump so turned of the temperature gauge in an attempt to stop the motor. However, that did not help. I ended with a cold room and less... More 

Was this review helpful? Yes 2
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Traveler X, Thank you for taking the time to share your recent experience at the Courtyard London with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize... More 

Canada
Top Contributor
94 reviews 94 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 19, 2014

Very clean and bright, nice bistro bar, for quick food, and bar and breakfast service. Small indoor pool. Room was very clean. Only drawback, large hockey tournament in town, so we had roves of children running in the halls. Management responded well to our complaints and got things settled down. Room was clean, and bed very comfortable.

Was this review helpful? Yes 1
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Readytobook, Thank you for taking the time to write a review on the Courtyard Marriott London. Firstly I would like to apologize that you had any disruptions during your stay, though I am happy our team was able to rectify the issues right away for you and left the remainder of your stay an enjoyable one. I hope that... More 

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Additional Information about Courtyard by Marriott London

Address: 864 Exeter Road, London, Ontario N6E1L5, Canada
Location: Canada > Ontario > London > Westminster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott London 3*
Number of rooms: 120
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Also Known As:
Courtyard By Marriott London Ontario
Hotel Style:
#6 Business Hotel in London
#7 Family Hotel in London
#9 Romantic Hotel in London

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