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Courtyard by Marriott London

#8 of 42 Hotels in London
Certificate of Excellence
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864 Exeter Road, London, Ontario N6E1L5, Canada
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Courtyard by Marriott London
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232 Reviews from our TripAdvisor Community

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Traveler rating
    122
    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Tecumseh, Ontario, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We came to London for a soccer tournament. We arrived at 12:30 pm. We were able to get a room right away even though check in was at 3:00 pm. My son was so happy as he had already played a game at 11am in the pouring rain and was drenched from head to toe and very cold and shivering.... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Maria M, Thank you for taking the time to write a review on your most recent stay at the Courtyard Marriott London. I am very happy to know you enjoyed your team weekend away and we were able to assist and accommodate all of your needs. We welcome you and your team members back anytime. Hope to see you... More 

Miamisburg, Ohio
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had just a quick overnight stay but we're quite satisfied with it. Welcoming lobby and employees, clean and comfortable room. Conveniently located off the highway and close to restaurants, gas stations and fast food.

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear paolat257, Thank you for taking the time to share your experience from your recent stay with us. I am happy to hear that you were satisfied with your stay and that you found our lobby to be welcoming as well as our staff. I hope to welcome you back in the future. Warm Regards, Zita Graham Front Office Supervisor More 

Newmarket, Canada
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very happy with our stay here and would rebook anytime despite some negatives, which we were able to work around, but I will describe in case those are "deal breakers" for others. In room were two adults and two kids for sports tournament. Pros: -convenient to the highway which gave us direct route to sports complex (no downtown traffic) -very... More 

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear stick2theplan, Thank you for taking the time to share your thoughts with us on Trip Advisor. We appreciate all opinions and feedback as they help us to identify areas that need improving as well as areas in which guests are satisfied. I’m thrilled to hear that you were satisfied with our property and that you would stay with us... More 

Ontario
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We come to London every week on business and have tried over 10 different hotels. The courtyard is by far our favourite. Very clean, new lobby with Starbucks, great beds and great quality linens. The front desk staff are outstanding and always make us feel welcome. I've stayed at many courtyards across North America and this one stands out in... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Frimow, Thank you for writing such a nice review on all of your stays here at the Courtyard Marriott London. We love hearing feedback about our staff it always keeps the spirits high and keeps us motivated to continue the great service. We are happy that you have made us your home away from home and we welcome you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just wanted to let all know this hotel was wonderful, clean, quiet, excellent hot and cold breakfast items all for a reasonable price. I want to especially recognize Crystal for her exceptional service. Edward and Anne

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear AWC52, Thank you so much for your review. I am happy to hear that you enjoyed our hotel and I will be sure to pass your recognition on to Crystal. We hope to see you again the future. Warm Regards, Zita Graham Front Office Supervisor More 

Ohio
Level Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night in June 2015. I would recommend this hotel for business travelers. PROS: -Good location (close to highway but also close to restaurants and 15 minutes from down town) -Clean and fresh common areas -Rooms are clean and seem up-to-date -Rooms include microwave and small fridge -Onsite restaurant/bar -Free parking -Free WiFi -Helpful staff -Good rates -Large bathroom... More 

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear traveller187B, Thank you for taking the time to write such a detailed review on our hotel and amenities. We value you as a guest and we appreciate you spending time to share your feedback. I am thrilled to hear that you will stay with us in the future and I do apologize for the dust generated from the construction.... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I'm a truck driver, and I travel through Ontario everyday. I stop at this courtyard everytime because of it's convenient location directly off the 401. The overnight staff always accomodate me. The rates are always very reasonable. I've never been disappointed with this hotel.

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Brad P, Thank you for providing feedback on your stays with us. I’m delighted to hear that you always chose our Courtyard Marriott for your accommodations and that our overnight staff are always accommodating. We always look forward to welcoming you back. Warm Regards, Zita Graham Front Office Supervisor More 

Ottawa, Canada
Level Contributor
145 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed May 29, 2015

Stayed three nights at this Marriott. Very clean and up to date rooms. Bistro restaurant had excellent breakfast choices. Staff was very friendly as well. Hotel is close to a lot of restaurants for lunch or dinner, within walking or driving distance. Definitely would recommend.

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Kevin B, Thank you for sharing your thoughts on your recent stay with us. We take great pride in our property so it’s great to hear reviews such as yours! I am delighted to hear that you had such a great stay and that you were pleased with the breakfast choices that our Bistro has to offer. Thank you... More 

Michigan
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 28, 2015

My husband and I have stayed here several times when driving from Northern Michigan to Boston. Obviously very popular by the number of guests, many of whom, when visiting in the lounge/lobby area said they have stayed here numerous times. The staff is friendly and helpful, it is clean, it offers a variety of menu items and a bar. Starbucks... More 

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Barbara2644, Thank you for taking the time to write a review on our hotel. We value you as a loyal guest and we appreciate you spending time to share your feedback with us. Our open lounge/lobby area is a great place to sit and enjoy dinner, have a drink from our bar menu or Starbucks and simply just relax... More 

London, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed May 27, 2015

I was looking for a hotel with a pool for a weekend escape, and so after reviewing several hotels I picked the Courtyard by Marriott and I was not disappointed. The hotel was super clean, the room spotless and really quiet. There was a kid's baseball group in the hotel on our floor, and the only time I heard the... More 

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Ayrissa, Thank you so much for taking the time to write a review on your recent stay with us and for choosing us for your accommodation. I am thrilled to hear that you had a great stay and that you found our rooms comfortable and that our cleaning staff did a fabulous job. Many guests do comment on how... More 

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