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Courtyard by Marriott London

#8 of 42 Hotels in London
Certificate of Excellence
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864 Exeter Road, London, Ontario N6E1L5, Canada
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Courtyard by Marriott London
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Courtyard by Marriott London
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222 reviews from our community

Traveler rating
    114
    73
    21
    10
    4
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82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (222)
  • Mar-May only
    (63)
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    (65)
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    (50)
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    (44)
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Kelowna, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

My family and I stay at Marriott's at least a dozen times a year and we absolutely loved this location. The food at the bistro was great and the pool was the perfect size for the kids. It's conveniently located off of the 401 and very close to local restaurants. We will be back for sure.

Was this review helpful? Yes
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Jordan h, Thank you for taking the time to review us on Trip Advisor. We value you as a loyal guest and we appreciate you spending time to share your feedback with us. I am thrilled to hear that you thoroughly enjoyed our hotel. We look forward to welcoming you back in the future. Warm Regards, Zita Graham Front... More 

Medicine Hat, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here in February of this year. When we checked in we were greeted by a very friendly front desk associate. The restaurant onsite although limited with selection, has great food and very nice staff. The rooms were a nice size and very cozy. We found it to be conveniently located to the highway as well.... More 

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Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Kristopher C, Thank you for taking the time to write such a nice review on your stay here at the Courtyard Marriott London. I am happy that all of your needs and requests where met and our staff was able to accommodate you and did so with a smile. We hope to see you soon on your next stay... More 

Vancouver, Canada
Top Contributor
420 reviews 420 reviews
97 hotel reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Big clean rooms, friendly staff, pool and business centre - all good. Downsides? Not near town - close to highway - restaurant limited and room doesn't get fully dark at night with light leaking from window and various electronics. Overall it's fine.

Was this review helpful? Yes 1
Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear jamesmorton, Thank you for sharing your thoughts regarding your stay with us! I am happy to hear that you found our staff friendly and enjoyed the room, pool and business centre. I hope to have the opportunity to welcome you back. Warm Regards, Zita Graham Front Office Supervisor More 

Toronto
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent two days in London on a business trip and Courtyard made me feel at home. Clean room, comfortable bed, free WiFi with good signal and range. The bistro at the hotel offers dinner from 5-11 and breakfast from 6-11. Tini pool and gym but clean, plenty of towels available. Gym had a couple of treadmills, an eliptical, a... More 

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Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Menet, Thank you for taking the time to write a review of your most recent stay at the Courtyard Marriott London. I am very happy to hear you enjoyed your stay with us and plan to come back when you’re in town. We hope to see you soon. Warm Regards, Katie Chardola Operations Manager More 

Toronto, Ontario, Canada
Top Contributor
51 reviews 51 reviews
36 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is typical Courtyard Marriott standards but wonderful. Food and service is excellent and it is easy to access from the highway. Rooms are comfy and clean and appointed well. Best hotel in the area. Highly recommend for business or pleasure.

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Cindy_49, Thank you so much for such an amazing review, I greatly appreciate it. I'm absolutely delighted that you thoroughly enjoyed our hotel and even more so to hear that you would return. Thank you for your high recommendation to future travelers. We look forward to welcoming you back in the future! Warm Regards, Zita Graham Front Office Supervisor More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

Had a king with jacuzzi for two nights. Bed comfort was excellent. Jacuzzi was a little small. Bistro food was great. Staff was very friendly. Workout area is small so get there early. Definitely would get my business again

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Wayne P, I'm so happy to hear that Courtyard Marriott was your hotel of choice for your visit to London and even more so to hear that you would return. Thank you for your kind comments regarding our staff, bistro food and the comfort of our beds. We look forward to welcoming you back in the future. Warm Regards,... More 

London, Canada
1 review
5 of 5 stars Reviewed April 10, 2015

I've been booking rooms here for the last couple of months 5 days a week for business stays. The staff is very friendly, courteous, and always there to help. The bistro has good meals, healthy, innovative salads, and their menu have calorie content on them which is something I really appreciate for me who eats out daily. Morning eggs are... More 

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear Georgy R, Thank you so much for taking the time to share your experience with us and future potential Courtyard Marriott London guests! I am overjoyed to hear you chose our hotel for your business stays and that you enjoy all that we have to offer, especially our Bistro meals and menu that includes calorie content. I am extremely... More 

Scotland, Canada
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 31, 2015

We came to the hotel which was very easy to find off of the 401, just of the Exeter Road exit. Parking was ample & the interior of the lobby was up to date, clean, & inviting. Very helpful staff. Easy access to the pool, good wheel chair accessibility. We received the room we requested. Great room access, key cards... More 

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Zita G, Front Office Manager at Courtyard by Marriott London, responded to this review

Dear SparrowCAT, Thank you so much for writing such an amazing review on your recent stay with us. I am extremely happy to hear that you enjoyed our hotel and found our lobby to be inviting. I am also delighted that our staff was helpful and that we met your room request. Our staff consistently tries to make every guest’s... More 

Montreal
Top Contributor
283 reviews 283 reviews
70 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed March 28, 2015

Once you enter room, you really will like it. Everything is there even microwave oven. Bathroom facilities are great, bed is comfortable, room is just perfect, really. The thing that bothered me so much is Marriott's way that they set up closing mechanism on the doors. I arrived very late and was super tired, but, from 6AM boors were slamming... More 

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Fabioinmontreal, I would like to start by thanking you for taking the time to share your experiences regarding your recent stay at our hotel, our team and I always appreciate both positive and negative feedback so that we can always exceed our customers’ expectations. I am truly happy that you were impressed with the layout of your room, but... More 

Kincardine, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed here recently with an Atom boys hockey team. Great location close to shopping, restaurants and the 401. We had an extra seating area in our room and small kitchenette which was great for our 2 night stay. Beds and pillows were very comfortable. Overall facilities were good other than the tiny pool!

Was this review helpful? Yes
Katie C, Manager at Courtyard by Marriott London, responded to this review

Dear Dannyjc05, We appreciate you taking the time to write a review on your most recent stay at the Courtyard Marriott London. Our suites are a great choice if you looking for a little extra space or if you are staying for a few days. I am glad to hear the room met your needs and we hope you will... More 

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