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All 40 London hotels »

Ramada London

3.0 of 5
817 Exeter Rd, London, Ontario N6E 1W1, Canada
Hotel amenities
Ramada London
Ranked #26 of 40 hotels in London
3.5 of 5 stars 39 Reviews
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39 reviews from our community

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Traveler rating
    10
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Date Rating
Chicago, Illinois
1 review
1 of 5 stars Reviewed May 31, 2012 NEW

Booked through Expedia because it was a three star rating. We were passing through Ontario and would only be stopping overnight, but we were unnerved just pulling in from the road. First room we were given was warm because the AC didn't work. Got a new room off of a corridor that reeked of stale cigarette smoke, right behind a... More

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Cottam, Ontario, Canada
1 review
5 of 5 stars Reviewed May 14, 2012

I have been staying here once a week for well over a year and couldn't be happier. The rooms are always well prepared and clean and have everything I need for my visit. Access to the computer in the business center is easy and convenient and the Wifi works well with the password provided at check-in. There is also a... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed May 8, 2012

I've been staying here in this hotel for a while now. The manager here and the staff are all very friendly and pleasent. Darryl is the manager here and he always ensures that I'm well taken care of and happy with my stay. The staff here also make sure my stay is very pleasent and always have my room ready... More

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Darryl Morrison, Front Office Manager at Ramada London, responded to this review
May 10, 2012

Thank you for taking the time to share your kind words. We truly believe that our customer service is of the utmost importance to ensure a comfortable stay. Whenever possible, it is our policy to offer every valued guest a clean room upon early arrival. We really appreciate your weekly business and look forward to your next visit. More

Toronto, Canada
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 2, 2012

I'm pretty sure I'll never set foot in this Ramada again. It was a last minute trip to London, Ontario. We saw the listing on a website and it didn't look bad. When we first got there, we thought it was OK. When we walked into reception, there was a very loud party with 20 somethings drinking. The front desk... More

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See 2 more reviews by storm_420 for London
Darryl Morrison, Front Office Manager at Ramada London, responded to this review
May 10, 2012

Thank you for your feedback regarding your stay. We always value guest comments, whether positive or negative, as we are constantly looking for ways to improve our guests’ experience with Ramada London for future visits. I am truly sorry that you were unhappy with your room. We do offer several different room types, including rooms with two queen beds, for... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 30, 2012

Great price $65/night and very comfortable beds. We arrived 11pm and left a 6:30am so all we needed was sleep. Unfortunately no one at the desk 6:30am so bit of wait to check out. They should just put your receipt under the door at night like other hotels so you can just leave. For the price, would stop here again.

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Darryl Morrison, Front Office Manager at Ramada London, responded to this review
May 10, 2012

Thank you for your comments. I am pleased that you enjoyed your restful night sleep on one of our new Simmons Beautyrest mattresses along with our new linens and pillows, which have been added to all of our guestrooms. I apologize for the delay in checking out, as we are fully staffed 24-hours a day. For your convenience we do... More

Oshawa
1 review
5 of 5 stars Reviewed April 28, 2012

I recently stayed at this hotel for two nights with my 3 year old son. The staff was very accommadting, friendly and went the extra mile to make sure that our expections were exceeded. They even gave my son his very own room key to make him feel special. The room was spacious, comfortable and clean. The pool was excellent!... More

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Darryl Morrison, Front Office Manager at Ramada London, responded to this review
May 10, 2012

Thank you very much for taking the time to submit your feedback about your stay with us. Obviously I was very pleased to read your comments about the service at the front desk. As the Front Office Manager of the hotel, I am extremely proud of this great team. I particularly enjoy when I have a valued guest take the... More

Guelph, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2012
1
person found this review helpful

I stay weekly (1 - 2 nights) at this hotel and it is the staff that keep me coming back. Honestly it is not the newest property in London but they are working to refresh the rooms. The newest thing they have done is new mattresses and they are great. Isn't that the real reason you get a hotel room,... More

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Darryl Morrison, Front Office Manager at Ramada London, responded to this review
May 10, 2012

Thank you for your flattering comments. We truly appreciate the great relationships that we build with our weekly corporate clientele. It is these relationships that help motivate us to be our best every day of the week. All of our service staff look forward to seeing these familiar faces as they remind us of the most important aspect of our... More

Halifax
1 review
2 of 5 stars Reviewed April 22, 2012

The staff are EXCELLENT, however the facility is shabby,worn, and dated with paper thin walls and stained sinks and tubs with cracked fixtures. The broadloom is stained and worn throughout.The beds are new and comfortable however If the person next door is speaking or has the TV on you may as well be in the same room. Staff try very... More

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Darryl Morrison, Front Office Manager at Ramada London, responded to this review
May 10, 2012

Thank you for taking the time to give us your feedback. We pride ourselves in great customer service and always try to go above and beyond for our guests. Our bathroom renovations are currently under way, as well we have recently replaced all of our mattresses, linens, pillows, our guestroom desk chairs and have installed new flat screen tv’s in... More

Toronto, ON
1 review
5 of 5 stars Reviewed April 18, 2012

I had the pleasure of staying at the Ramada one weekend. The service was excellent, the front desk staff as well as the maid service staff was friendly and most helpful. The room was spacious, clean and overall exceeded my expectations. Also got to enjoy their indoor pool as well as their complimentary breakfast. Overall a great stay!

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Darryl Morrison, Front Office Manager at Ramada London, responded to this review
May 10, 2012

Thank you very much for the kind words. We are pleased to hear you enjoy your stay. More

british columbia
Top Contributor
57 reviews 57 reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed April 12, 2012

We stayed for four nights - front desk staff pleasant enough, but I started out on the wrong foot because I obtained this through an opaque hotel booking site that rated this place as a 3 star. Nope, barely 2 if that. The fixtures and fittings are sorely in need of upgrading and modernising, from the outdated furniture to the... More

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See 6 more reviews by ikelmay for London
Darryl Morrison, Front Office Manager at Ramada London, responded to this review
May 10, 2012

Thank you for your feedback. We value both positive and negative comments as they are tools to ensure that we can provide better service to future guests. Our bathroom renovations are now underway. As well, some bedroom updates have been made such as the recently installed flat screen tv’s in most of our guestrooms. Our external doors are locked and... More

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Additional Information about Ramada London

  • London Ramada Inn
  • London Ramada
Address: 817 Exeter Rd, London, Ontario N6E 1W1, Canada
Price Range: PLN: $

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Ramada London
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