We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn London Downtown

#7 of 42 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
383 Colborne Street, London, Ontario N6B 3P5, Canada
Special Offer
Earn Rewards Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Residence Inn London Downtown
Professional photos View all
Browse nearby
Residence Inn London Downtown
Write a Review

209 reviews from our community

Traveler rating
    113
    69
    16
    8
    3
See reviews for
73
30
14
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (56)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (50)
All months
Toronto, Canada
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel when in London on a visit to the university of Western Ontario in the company of my son. As soon as we arrived we were greeted warmly and served promptly. The suite that we were initially offered did not exactly meet our needs and the front desk were very accommodating in quickly offering us a... More 

Was this review helpful? Yes
Mississauga, Ontario, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Residence Inn, London, Ontario Solid consistent performer for short or long term stays Central location Clean Quiet Roomy 800+ square feet corner units Secure All staff client oriented Philip especially keeps the food quality at a great level. Only place to stay when in town

Was this review helpful? Yes
Xinchang County, China
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is in the downtown and very convenient! People are all very kind and helpful. I once left my credit card in the front, the security guy knocked my door and upon checking my ID he return it to me, which is very professional and I feel very safe to live there. The other time I left one adaptor in... More 

Was this review helpful? Yes
Fairbanks, AK
Top Contributor
58 reviews 58 reviews
48 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for one night in April 2015 and enjoyed it. I like the Residence Inn approach, with a kitchen and suite. This time, Residence Inn liked me back, with a room upgrade to a larger king suite. My only complaint is that the elevators are really, really slow. Otherwise, everything was smooth, from check-in to check-out. This Inn has... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay. We had business to do in the Chatham area. So we booked one night at this hotel no enjoy the night live in London. There was a nice welcome. Later in the afternoon we have been looking for a good restaurant w good food. The receptionist "Lindsay" was very helpful with planning our London night. She was a... More 

Was this review helpful? Yes
Vancouver, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Arrived in London, Ontario in the evening on a road trip with no accommodation booked for three adults. Called the Residence Inn and they offered a great rate. Checked in at the front desk and got a much appreciated complimentary room upgrade to a two bedroom suite that could easily have fit 6 adults. The suite was spacious, comfortable and... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

I specially love the service here. Guys like Shrikant & Rossi at front desk were always there for me for almost 2 months at whatever the time it was. So really happy with them. And the staff like Shrikant and Rossi really keep the guests happy and comfortable. Really enjoyed my stay here and loved to be here often. Thanks,... More 

Was this review helpful? Yes
Saint John, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed recently while I was on week-long course with London Life. The location was excellent to get a bit of exercise; the rooms well appointed and the staff extremely helpful and welcoming. A special thanks to Russell at the front desk, who took care of even the smallest of details, and the wait staff (Lisa, Barbara, Jonita, and two... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear M A, Thank you for this great review, We hold a high standard in customer service and we want to make sure that we meet and exceed all of our guests expectations. I hope that you had a great week with your course. I will share with our staff your kind comments and we look forward to seeing you... More 

Chatham, Ontario
Top Contributor
167 reviews 167 reviews
20 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this location several times. The staff is always friendly and the rooms are great. We had 2 big bedrooms with king sized beds, a nice sitting area with a pull out, there is a full kitchen. Their morning breakfast is solid but not spectacular and they have night time happy hour thing which we have not taken... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Greaume, Thank you for this great review! We aim to have every guest have a great experience during their stay. I want to thank you for coming back and staying with us again. You are right about the size of our suites, they are huge! We look forward to serving you again the next time you are in London,... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed here with buddies for Western Homecoming. The suite was very spacious and comfortable, and had a big living room, dining table and spacious kitchen. Breakfast wasn't all that tasty, but it was warm and there was plenty of food. Staff were friendly and helpful. Its location is just alright (not great) as it's on the edge of downtown, but... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear ExPatHabsFan, I want to thank you for this great review. I am glad to hear that you had a great experience coming back to London for Western HomeComing. I will share with our staff you kind words and we look forward to serving you again the next time you are in London. More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities