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All 41 London hotels

Residence Inn London Downtown

3.0 of 5 Hotel   |   383 Colborne Street, London, Ontario N6B 3P5, Canada (Central London)
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Residence Inn London Downtown
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87%
Ranked #3 of 41 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Annie Q Toronto, Canada
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167 people have reviewed this hotel

Traveler rating
    89
    56
    13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my first stay at the Residence Inn and what a wonderful experience it was! I spent 3 nights here and the amount of space and convenience of the room is in my humble opinion quite optimal. Located downtown close to attractions, restaurants and cafes, this hotel has so much going for it. Very friendly and helpful staff, very... More

Was this review helpful? Yes 2
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear AnnieQ, Our location definitely is a plus being downtown London. Thank you for this great review and I am glad to hear that we exceeded your expectations and look forward to your return. More

London, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I use the Marriott Residence Inn for on-going business travel, and the experience has never been less than exceptional. The staff are always willing to go above and beyond to help (whether it's last minute reservation changes, special requests, VERY early check-ins) and maintain a positive attitude - ultimately, what keeps us continuing to use this particular hotel. The amenities... More

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Brik200, What an amazing review you gave us, a huge thank you and I will share with our staff your kind comments. More

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at this hotel twice per year for the past four years, and I always find it to be a pleasant stay. The hotel is clean, rooms were recently updated, and the staff is friendly. The gym in the hotel is better than many I have experienced in similar hotels. Breakfast is decent and free.

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear KrisB18, You are absolutely right about our Fitness Center, we have great PreCor equipment in there. I want to thank you for this great review and look forward to serving you again in the future. More

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel! Apartment style living, close to downtown and close to UWO. As my daughter is completing her undergrad at UWO I am sorry that this is probably my last visit here. I have stayed here many times over the last four years and it is always the same; great service, clean comfortable rooms, very friendly efficient staff. I compare... More

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear SHTaitais, I am sad to hear that you will not be visiting us anymore! I want to thank you for this great review. I wish you and your daughter all the best in the future. More

Sarnia, Ontario
Top Contributor
96 reviews 96 reviews
74 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here for one night (thanks to Marriott points) and was immediately impressed with how close it was to downtown and everything we wanted to see and do. The staff were friendly, efficient, and accommodating, while our room was very clean and spacious, with the personal touch of a full candy dish, a bag of microwave popcorn, and Kuerig coffee... More

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RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear SunSeekerRon, I am so glad that you enjoyed our Keurig Coffee, popcorn and candy in the suites. We try to make everyone feel at home and it sounds like you had a great time here at our hotel. Thank you for this review. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

I was in London for business, stayed at this location for one week. The full kitchen at this hotel gave me the chance to cook my meals just like home. Hotel also serves free breakfast and light dinner Monday to Thursday. Staff are friendly and helpful.

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Taichingc, Our location downtown is ideal, walking distance to a lot of local merchants and shops. Also ideal during the summer months with our festivals downtown. I am glad that you found value in our offerings with breakfast and dinners during the week. We look forward to seeing you again in the future. More

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

As always, Marriott Residence Inn delivers. Beautiful large rooms, good breakfast, and a good meal last night. The check in guy was great. Full of jokes which were appreciated after a long drive on the 401 from Toronto. Kitchen was well equipped and eating in was a nice change. The only minor complaint is the parking lot which has a... More

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Daniel19732013, I am glad to hear that we met your expectations and thank you for this review. We look forward to serving you again in the future. More

Windsor, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2014

What can I say about this hotel that hasn't been said before (my earlier post had over 3000 hits). This continues to be the only hotel we will stay in when we are in London. My mom and sister asked me to go to London because my mom wanted a little getaway. We stayed here in February when my dad... More

Was this review helpful? Yes 1
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear SophyaT, I am glad to hear that your father is doing well. Also let your Mom know that she can be a queen all the time not just at our place. I will let Corey know your kind comments. We look forward to serving you and your family the next time you all are in London for another getaway. More

Top Contributor
78 reviews 78 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 22, 2014

My friend and I stayed one night for a college reunion. We asked for two beds and were upgraded to a two bedroom suite. We each had our own room with a king bed, plus a large kitchen, living room and fully functional bathroom. It only had a shower not a tub. It was very clean and so spacious. There... More

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear LEllen12, I hope that your college reunion was a big success! I want to thank you for this great review and hope that we see you next year. It is a beautiful view of the city on our tenth floor. More

Toronto
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed July 22, 2014

Our family stayed here for two nights last weekend. We were taking our 2.5 year old to Ride along with Thomas (as were a few other families staying at the hotel). We stayed in a 2 bedroom suite as grandpa came along. The suite while spacious, is not exactly the 2 bedroom I was expecting. One of the bedrooms did... More

Was this review helpful? Yes 1
RIL2011, Manager at Residence Inn London Downtown, responded to this review

Good Day Erristattle Thank you for taking the time to reflect upon your last stay with us. I trust that your visit to St Thomas via London was a memorable one. At the Residence Inn we have 5 different room types ranging from 575 sq ft to 840 sq ft. All of our suites have kitchens, microwaves and dishwashers to... More

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Additional Information about Residence Inn London Downtown

Address: 383 Colborne Street, London, Ontario N6B 3P5, Canada
Phone Number:
Location: Canada > Ontario > London > Central London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn London Downtown 3*
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario

25 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#1 Romantic Hotel in London #5 Family Hotel in London #10 Business Hotel in London
Hotel Class
Number of rooms
116

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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