We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn London Downtown

#7 of 42 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
383 Colborne Street, London, Ontario N6B 3P5, Canada
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Residence Inn London Downtown
Professional photos View all
Browse nearby
Residence Inn London Downtown
Add Photo Write a Review

214 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    116
    71
    16
    8
    3
See reviews for
74
31
15
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (57)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (50)
All months
Muskoka District, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The room was very well appointed, spacious and clean. Nicely laid out. The staff was very welcoming and went above and beyond to be helpful. We were a little late for breakfast and the server even brought some hot items back out. Thank you!

Was this review helpful? Yes
Tiverton, Ontario, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Residence Inn Monday - Friday for the past 6 weeks for medical treatments and have nothing but positive comments. They have a shuttle to LHSC leaving every 1/2 hour from 8am to 6pm. The front desk staff, maintenance staff, housekeeping and kitchen staff go out of their way to make your stay enjoyable. I stayed... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear FredG, I want to thank you for this great review, we often say that we treat our guest like family. Especially guests that stay with us long term and get to know. I hope that we see you in the future back in London and I will be sure to share with our staff your kind words. More 

Sarnia, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

From our initial booking to checkout our experience was smooth. I had made a mistake that was my own fault throughout my reservation & Peter the Front Office Manager worked with me to make it right. Lovely hotel; great service & not enough good things to say about our entire stay.

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Mrsrlreed, Thank you for this amazing review, our goal is to meet and exceed each guest expectations during their stay. I am glad to hear that we accomplished that goal during your last stay. I will share with our staff your kind words. We look forward to your return. More 

Owen Sound, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Huge rooms! Very close to all the arenas we needed to go to for hockey. Only one staff member was a little rude but the rest were great and Lindsay was exceptional! She went above and beyond!! Never went for breakfast personally but our son said it was good!

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Hockeyhocke, I want to thank you for this great review. Our location Downtown London does make it easier to get around town during hockey tournaments. I will share with Lindsay your comments and we look forward to your team's return next year. More 

State College, Pennsylvania, United States
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed May 26, 2015

We stayed for one night on our way to Toronto. The hotel was very nice -- rooms were large, comfy and had everything required. Breakfast was good; reservation personnel were nice and informative. Lots of good restaurants in the area -- not much else, though. But, as a stop, was a great hotel. Would definitely stay again if in the... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Kathy M, Thank you for staying with us during your trip to Toronto. It sounds like we met all of your expectations during your stay. I will share wit hour staff your kind comments and I hope that your experience in Toronto was just as good as it was in London. More 

Toronto, Canada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 17, 2015

I stayed at this hotel when in London on a visit to the university of Western Ontario in the company of my son. As soon as we arrived we were greeted warmly and served promptly. The suite that we were initially offered did not exactly meet our needs and the front desk were very accommodating in quickly offering us a... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear JFLND, You are absolutely right about our location and the ease of getting to you room via our secured underground parking. Thank you for this great review, I hope that you enjoyed your time here in our city and all of what we offer Downtown London. See you again the next time you are in our city. More 

Mississauga, Ontario, Canada
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 17, 2015

Residence Inn, London, Ontario Solid consistent performer for short or long term stays Central location Clean Quiet Roomy 800+ square feet corner units Secure All staff client oriented Philip especially keeps the food quality at a great level. Only place to stay when in town

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Ronanski, Thank you for this review, I will share with Philip your kind words and we look forward to serving you again in the future. More 

Xinchang County, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 13, 2015

Hotel is in the downtown and very convenient! People are all very kind and helpful. I once left my credit card in the front, the security guy knocked my door and upon checking my ID he return it to me, which is very professional and I feel very safe to live there. The other time I left one adaptor in... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Chen T, Thank you for this review, Our staff truly believe in treating our guest the way we would like to be treated. I am glad to hear that you felt safe here at our hotel during your stay. We look forward to serving you again the next time you are in town. More 

Fairbanks, AK
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed May 11, 2015

I stayed for one night in April 2015 and enjoyed it. I like the Residence Inn approach, with a kitchen and suite. This time, Residence Inn liked me back, with a room upgrade to a larger king suite. My only complaint is that the elevators are really, really slow. Otherwise, everything was smooth, from check-in to check-out. This Inn has... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear GBN, I am delighted to hear that you enjoyed our Downtown and all that it has to offer. We are in a great location with lots of things to do, see and enjoy. We do work for a great brand The Residence Inn by Marriott and do believe in making each and every guest happy during their stay. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 4, 2015

Great stay. We had business to do in the Chatham area. So we booked one night at this hotel no enjoy the night live in London. There was a nice welcome. Later in the afternoon we have been looking for a good restaurant w good food. The receptionist "Lindsay" was very helpful with planning our London night. She was a... More 

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Peter Z, I am glad to hear that we were a part of making your night in London a big success. Lindsay is great and I will share with her your kind remarks. Thank you for choosing The Residence Inn by Marriott London Downtown and we hope to serve you again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

29 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay