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All 41 London hotels

Residence Inn London Downtown

3.0 of 5 Hotel   |   383 Colborne Street, London, Ontario N6B 3P5, Canada (Central London)
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Residence Inn London Downtown
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87%
Ranked #4 of 41 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jacie271 Fourways, South Africa
  • Overview
  • Reviews (155)
  • Photos (25)
  • Amenities
  • Room tips (27)
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155 people have reviewed this hotel

Traveler rating
    82
    52
    12
    6
    3
See reviews for
58
23
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Fourways, South Africa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

They are not kidding when they say "spread out". Had a huge suite: lounge, kitchen, dining area, office area, bathroom and bedroom - felt like a nice apartment not a hotel suite! Super location, right in downtown London, we could walk into town. Dinner and breakfast included in price, wow. Simple fare, but what a great deal. And the staff... More

Was this review helpful? Yes 1
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Jacie271, What an amazing review, you described our value added amenities perfectly and I am glad that you took advantage of them all. We want to thank you for your kind words and we look forward to serving you again the next time you are in London! More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2014

This was a return visit and a stay in the same room. The one bedroom suite was very spacious and beats staying in a single hotel room for 3 nights. The staff were friendly and competent, the food was as good as any of the residence hotels that I have stayed at and the sleep was very good with a... More

Was this review helpful? Yes 1
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Jim D, I am glad to hear that we met all of your expectations during your stay. We had recently upgraded our Complimentary Internet service and it's great that you enjoyed that amenity. I will share with our staff your comments and we look forward to serving you again the next time you are in London. More

Ottawa, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 8, 2014

This hotel is in a great location in downtown London, and is one of my favorite places to stay while here. This is the second time I have stayed here and it was still fantastic. I cannot vouch for the food, as we didn't dine here at all - that being said, it's super convenient that a breakfast is included... More

Was this review helpful? Yes 1
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear CFO580, I am glad to hear that we are your favorite hotel when coming to London. Thank you for this great review and you best describing our value added amenities. I also want to let you know that starting this month we have upgraded our internet service and complimentary Starbucks coffee in your suites made in our Keurig Machines.... More

Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 29, 2014 via mobile

Awesome stay at the Residence Inn Marriott ... We were at a swim meet at UWO and it's only a 5 minute drive. We got a 1 bedroom king with a pull out sofa ... It was very spacious. Bathroom was very nice. Room was vet clean. We loved the full kitchen that even had a Keurig machine with complementary... More

Was this review helpful? Yes 2
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Rob D, You will be happy to know that we are upgrading our internet service and should be completed early June 2014. I am glad to hear that Ashley took great care of you during your stay. Our underground secured parking is one of a few in the city and you are absolutely right during the winter months it... More

Ontario
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed here for 10 nights on a business trip and it was definitely worth it. The morning breakfast was solid and location convenient in Downtown London. I've actually stayed here twice, one night in a one-bedroom and this stay in a studio suite. Both were great. Having the separate bedroom is nice if there are multiple people in the room... More

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear OHLradio, Thank you for this kind review, I am happy to hear that we exceeded all of your expectations during your stay. A lot of our guests enjoy a great night's sleep because we offer a Home Away from Home atmosphere and you are absolutely right about our noise reduction walls. You will be happy to know that we... More

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 25, 2014

We stayed here on May 23rd - just lucky that the event we were attending had reserved some rooms since the Memorial Cup seemed to have filled up London Ontario's hotels. The suites are big, but the bedroom was very small with a queen size bed in it. Bathroom was also kind of small but there was so much room... More

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RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Katie Toronto, I want to thank you for this good review. I am glad to hear that we met your expectations and that you took advantage of our complimentary hot breakfast buffet. Our staff definitely takes pride in doing their work and enjoys our guests and our industry. You will be happy to know that we are upgrading our... More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed May 18, 2014 via mobile

This hotel is rather old. Hence several problems: 1) Parking was rather tight, with low ceiling, and on a steep ramp, you must put in card before entering garage 2) Rooms are bigger, but pieces of equipment was not working I.e. Toilet, kept filling by itself and stopping, I must have called maintenance 20 times, only once did front desk... More

Was this review helpful? Yes 1
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Seininya, Thank you so much for taking the time to share your stay experience. We gather as a team each and every morning to share stories, prepare for the daily arrivals and to share our successes and opportunities. Your feedback is an important component of our daily reviews for corrective action. Our maintenance team is on top of the... More

Hamilton
Contributor
14 reviews 14 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 17, 2014

My girlfriend and I stayed here the second week of May. We booked a 2 bedroom extended suite for the night. The last time we stayed at a residence inn was at the residence inn gravenhurst which was superb so my expectations were high. The hotel looks like it was a converted apartment building and one of the rooms inside... More

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RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Trugentleman, So sorry to hear your disappointment with your city center stay compared to a resort setting. The convenience of our downtown location is that we are so close to many attractions and amenities. The hotel was completely renovated a few years ago with everything brand new. I can appreciate your comments regarding the chaise lounge sofa as it... More

Zahle, Lebanon
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014 via mobile

We stayed for two weeks in April and it was comfortable from the beginning. We had a suite with two queen beds in a separate bedroom. We were three adults and one toddler. We were given a crib and it fit perfectly in the bedroom. Having a separate living area made life a lot easier when the baby was sleeping.... More

Was this review helpful? Yes 1
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Mah177, I want to thank you for this great review. We take pride in taking great care of our guests, and I am glad to hear that we met all of your expectations. I am also glad that you took advantage of our hot breakfast buffet available each and every morning for our guests. I have advised our Chef... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2014

In mid-April, we had booked a two-bedroom, two-bathroom suite in order to accommodate my mother while we in London for a family morning. Unfortunately, my mother fell and broke her hip. The staff were just tremendous in helping us cope with this accident from calling for EMS help to arranging to extending our stay to advising us about an unfamiliar... More

Was this review helpful? Yes
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Mike S, I hope that your Mom is recovering well. I want to thank you for taking the time to give us a great review on this website. I will share with our staff your kind comments, and we look forward to seeing you again the next time you are in London. More

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Additional Information about Residence Inn London Downtown

Address: 383 Colborne Street, London, Ontario N6B 3P5, Canada
Phone Number:
Location: Canada > Ontario > London > Central London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn London Downtown 3*
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#1 Romantic Hotel in London #4 Family Hotel in London #11 Business Hotel in London
Hotel Class
Number of rooms
116

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