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Hilton London Ontario

3.5 of 5
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300 King Street, London, Ontario N6B1S2, Canada
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Hilton London Ontario
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Ranked #19 of 42 Hotels in London
A recent review
4 of 5 stars Reviewed January 20, 2013
Compsolut Milwaukee, Wisconsin
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton London Ontario
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Milwaukee, Wisconsin
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

Although my stay was short, I found the room to be very clean, nice bedding, and very quiet. I would stay at this hotel again in the future, the staff was friendly, and the location was very convenient for me.

Was this review helpful? Yes 1
Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

I am so pleased to hear that everything went well and to your expectations, thank you for choosing the Hilton London as your first choice in accommodations. Your kind words are sincerely appreciated, and we look forward to serve you once again soon. More 

Toronto
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 19, 2013

A nice, clean centrally-located hotel. Friendly staff. Very comfortable bed. Attractively decorated rooms. Good buffet breakfast. 15 minute walk from the interesting bars and restaurants on Richmond St. Pretty close to the Bud/John Labatt Centre if you're in town to see the Knights.

Was this review helpful? Yes 1
Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

Thank you so much for the kind words, and I am glad to know we delivered to your expectations. While we do take pride in the friendliness and service of our team, nothing beats a great location when you need one. Being in downtown allows our guests a multitude of options for dinner and entertainment, and be spared of the... More 

London, Ontario, Canada
1 review
5 of 5 stars Reviewed January 17, 2013

We were just going to the Wine and food show and thoguht we would stay over night with another couple. Front desk was on top of their game, mix-up on dates for rooms not their fault taken care of ASAP. After the trip to the show back to the dining room service was excellant. The server in the morning for... More 

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Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

Glad to hear that you had a great experience on your recent visit, thank you for choosing the Hilton London. While rare, every now and then, errors may occur regarding reservations. Our friendly front office team are trained to identify and resolve any issues that may occur and have our guests into their bed rooms quickly and hassle free. Thanks... More 

Windsor
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 17, 2013

Bell staff were fantastic. Hotel has good ammenities. In need of a renovation. Breakfast area was a little unorganized on a busy morning, but the servers try make up for it with friendliness. Wireless worked great and the room was convenient for catching up on work.

Was this review helpful? Yes 1
Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

Thank you Lynnette for choosing the Hilton London, and for sharing your thoughts. Our new internet services were enhanced thanks to feed backs from our valued guest, such as yours. We will continue to improve upon our restaurant services, and I am glad to hear that you found our team friendly and accommodating as always. We are all looking forward... More 

Chicago
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 7, 2013

The hotel itself is a classic Hilton. That is to say, it is a bit dated. Very comfortable though, in an older neighborhood, with not many options that are walkable for dining. Room Service was adequate. Beds were Hilton comfy. I left my Ipad behind the drawn curtains, and chalked it up to gone. It wasn't - Hilton came through,... More 

Was this review helpful? Yes 1
Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

Thank you so much for the feedback, and for the kind words. Apart from our friendly staff, we pride ourselves in ensuring our hotel is safe and secure, and the return of any lost and found item is routine for us, but its nice to know that your impressions of us was a positive one. On behalf of all of... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2013

This was my third Christmas Day evening spent at the Hilton....my experience...the exact same as the last couple of years there. Spectacular! The service attentive, sincere and efficient. The room service (dinner - chicken quesadilla and a lovely glass of red wine) was served quickly, and hot (the chicken not the wine ;) and reasonably priced. I enjoyed a swim... More 

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Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

We're so glad to hear you enjoyed your stay. It sounds like you really made the best of all our services and amenities, and thank you for choosing us once more as your Christmas Treat for yourself. We are open all year-round and perhaps you can consider us for your birthday treat as well? (and all the other holidays in... More 

Guelph, Ontario, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 30, 2012

We spent the weekend at the downtown London Hilton. A very central location, our room was quiet, spacious, spotless and had an excellent bed. The staff were friendly and there to help you with whatever you required. The breakfasts, pear salad, PEI mussels and Hilton Burger were fresh and attractively plated. It was excellent in every aspect. The fitness and... More 

Was this review helpful? Yes 1
Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

Thank you Anne, for the kind words. I am glad to report that the concerns with the hot water tap had been resolved, thanks to your feedback. Our culinary team made recent updates and infused fresh new ideas and choices with our menu that had gone on to receive rave reviews not just from our guests, but from our daily... More 

Fort Myers, Florida
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 18, 2012

We have stayed at the London Hilton several times visiting our grandkids. Very friendly staff, close to downtown and a great variety of restaurants, close to shopping. Rooms are fine, clean, bed is comfortable. Bathroom counter and sink is a little low and we are only average height. Friendly bar on the 2nd floor with reasonably-priced drinks. Our place of... More 

Was this review helpful? Yes 1
Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

That's great to hear William! We're glad to be of service and thank you for choosing us once again for your accommodations. Our friendly staff prides itself of being warm and genuine, and we have a knack for personally remembering our guests that return to us, which never fails to please and surprise. Until next time, we await your next... More 

toronto
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 16, 2012

I spent one night recently at the Hilton while visiting my daughter at University. I was thankful that it was only one night and doubt that I would stay there in the future unless it was absolutely necessary. The hotel is no more than a 3 to 3.5 star establishment and feels really dated. I am actually quite surprised that... More 

Was this review helpful? Yes 1
Joe D, Guest Relations Manager at Hilton London Ontario, responded to this review

Thank you for your review for your recent stay at our hotel. We always appreciate hearing from our guests. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. I understand that you thought that our property was... More 

Woodstock, Canada
Level Contributor
131 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed December 2, 2012

I've stayed in all the major hotels in downtown London, and I certainly prefer the Hilton. For one thing, the rooms are much bigger than any competitor (except the all-suites properties). The beds are certainly high, but supremely comfortable. I don't often sleep well in unfamiliar beds but this one was the exception. There was a good big worktable, with... More 

Was this review helpful? Yes 1
Fernando M, Front Office Manager at Hilton London Ontario, responded to this review

Thank you so much for the kind words sir, and the very nice description of our rooms. Some of the most common feedbacks we recieve are from the very comfortable beds (We believe that getting off the bed may be the hardest part of the day) and the geniunely warm service and the attention to detail our team commits to... More 

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