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Hilton London Ontario

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300 King Street, London, Ontario N6B1S2, Canada
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Hilton London Ontario
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Ranked #20 of 42 Hotels in London
A recent review
4 of 5 stars Reviewed July 27, 2012
Anthony C Franklin, Tennessee
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611 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton London Ontario
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Franklin, Tennessee
Top Contributor
1,309 reviews 1,309 reviews
132 hotel reviews
466 helpful votes 466 helpful votes
4 of 5 stars Reviewed July 27, 2012

I like the hotel because of its location to center convention and also the universities. The service is still excellent as I find with most Hilton properties but the hotel interior is getting a little long in the tooth.

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Top Contributor
59 reviews 59 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 25, 2012

We stayed one night at the Hilton in London, Ontario and the experience was fine in general. Spacious room, confortable bed but the overall on the aging side. Good spacious crib for our baby was provided. There one point that really annoyed me: I was expecting a call from France on the hotel land line and the person had the... More 

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Prince Edward County, Canada
Top Contributor
69 reviews 69 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 22, 2012

Every year, myself and a crew of about 20 other horse lovers come to London for the Region 18 Arabian and Half-Arabian Championships, a week-long Regional competition at the end of July. We always stay at the Hilton because it is great quality, the staff and so friendly, the food is great, and is conveniently stationed less than 10 minutes... More 

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St Charles
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2012

The front desk, bell captain, housekeeping, lounge and groundskeeper staff were all courteous and friendly. I was treated as an honored guest. My room was large, clean and effectively cooled. Wireless internet worked well too. I had a late snack in the lounge that included a most delicious spinach salad.

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Toronto, Ontario
Top Contributor
90 reviews 90 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 6, 2012

I think this is the best hotel London has to offer. Rooms are dated (but at least they have moved to triple sheeted white bedding). The hotel was clean, but again, showing age. Location is terrific - right by Victoria Park, and shopping, and with access to everything in London. Directly across from the Convention Centre, with an indoor walkway... More 

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Toronto, Canada
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 2, 2012

I stayed here for a conference and loved the location directly across from the convention centre. There are lots of really great restaurants within walking distance even if downtown London is a bit sketchy at night. My room was dated, the furniture was a bit worn and reminded me of my mom's living room (that isn't a compliment just to... More 

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East Kilbride, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 2, 2012 via mobile

I've stayed at this hotel 7 times now with work, and 3 of these times was just recently where I was going back and forth a lot. The hotel is really nice, rooms are spacious, and the complimentary toiletries are the best I've ever used globally! The bed and pillows were extremely comfortable but the air conditioning unit was dated... More 

Was this review helpful? Yes 1
17 reviews 17 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 30, 2012

Having stayed at Hiltons in many different cities, this is a below average property. The rooms are average, have not been updated in some time. Chipped paint, pealing wallpaper, stains on furniture... all were found throughout this hotel. The dining area where the buffet breakfast is held is almost embarrassing. Very outdated, old furniture, and very crowded. That being said,... More 

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Winnipeg, Canada
Top Contributor
55 reviews 55 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 23, 2012

This Hilton is somewhat past its prime. Spacious rooms but badly in need of a makeover: scuffed furniture, dated colour schemes and ugly gilded mirrors. Hallway carpets are equally dated. The bathroom sink is poorly designed. The faucet does not extend far enough over the basin which makes it difficult to wash your hands and, frankly, feels unsanitary. The lighting... More 

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Joe D, General Manager at Hilton London Ontario, responded to this review

Thank you for taking the time from your busy schedule to write a review about your experience in our hotel. We truly appreciate seeing your response, as it gives us an indication as to what we are doing well and where we can improve. I would like to apologize for not meeting your expectations during your trip to our hotel.... More 

Vancouver, Canada
Top Contributor
120 reviews 120 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 18, 2012

I recently stayed at the Hilton for a conference. I stayed 4 nights in King room on the 15th floor. The accommodations were very good - I appreciated the large desk and the free wi-fi. Apart from indifferent check-in staff every other staff member I met was friendly and efficient. I ordered room service for dinner as was pleased that... More 

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