Courteous staff, rooms are big and clean, restaurant server needs work. I would definitely stay here again!

Courteous staff, rooms are big and clean, restaurant server needs work. I would definitely stay here again!
Thank you for your response. We work hard on our training of all staff, including servers. I am sorry you received less than stellar service. Please feel free to contact me directly at innkeeper@idlewyldinn.com to discuss further. I look forward to welcoming you back on your next visit.
Regards,
Marcel
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This lovely, estate property boasts one-of-a-kind rooms, spacious common areas, elegant surroundings, a garden terrace and a menu to rival the best. I have never been disappointed with the accommodation or meals and stay there every time I'm visiting London.
Thank you for your feedback. I am glad you found our little gem and were able to sample Chef Alfred's Menu. We look forward to having you back here soon.
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I was surprised that there was no trip advisor review of the Idlewyld. I have been traveling to London weekly for many years. All of the major hotels have really crummy mattresses which is essential for a good nights sleep. Idlewyld is five minutes from downtown and parking is free. Your stay includes a beautiful gourmet breakfast (not a buffet)....
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Thank you for your comments. We have worked very hard on getting more presence online as an alternative to the big chain hotels. Reviews like yours are very helpful in this process. We look forward to having you stay with us again.
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Overall very charming and comfortable , we booked online with no problems . Room was very clean and bed was comfortable .Lots of nice bed linens , fluffy towels and bathrobes and a huge jetted tub . We were in room 209 overlooking the patio and garden area . Antiques in our room but not overly decorated (not too flowery...
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Thank you for your feedback and am happy you enjoyed your stay. We look forward to seeing you here again, and hopefully you will be able to sample our wonderful dinner menu next time around!
We have worked hard to update our look without tarnishing the character, so I am glad you noticed the removal of some "flowery wallpaper"!
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We very much enjoyed our one night stay at the Idlewyld Inn.
The building was very clean and lovely historic.
The rooms were well appointed and had a comfy bed with a very good mattress.
The filling breakfast was in a great sunny room with a nice view over a mature treelined street. Beautiful view during you morning meal. We...
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Thank you for your comments and am very pleased you enjoyed your stay. We look forward to welcoming you again soon.
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This is a beautifully restored mansion close to the downtown area. We stayed in room 201. The service was attentive. The restaurant served delicious and interesting food at reasonable prices.
Thank you for the review, and am glad you enjoyed. Hope to see you again soon!
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My wife and I stayed March 31st in the room on the third floor in the southeast corner. It was very nice and we saved a bit by booking it online. Our daughter had a small wedding and the size of our group was perfect for this small inn. After the ceremony we were served several plates of hor d'oeuvres....
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Thank you for the review. Chef Alfred is one of the best in the city and I am glad you were able to sample his creations.
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One of two registered Inns in Ontario. Only 12 in Canada. Period turn of the century mansion, now a public INN. Long on atmosphere...great pleasant staff from the front desk staff to chef and table service. Sorry we do not agree with others review of the dinning room. Our experience was pleasant, quite (a pleasant change) and service was fast...
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Thank you for your positive feedback and am glad you enjoyed the new flavour of this place. Hope to see you back here soon!
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This is a beautiful property and our room was lovely, clean and quiet. We had read good things about the restaurant and and chose to stay here based on that. It seems that they've changed chefs recently so maybe that was why there was such a disconnect. Our dinner service was very slow (35 minute wait after our starters for...
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Thank you for your response, and am disappointed that you had a less than memorable meal. We pride ourselves on being a food focused establishment and obviously fell short for your visit. I hope to see you again soon and please contact me directly before you come at innkeeper@idlewyldinn.com. Kind Regards.
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Recently took advantage of the "Girl's Weekend" with a friend. Were welcomed by a very friendly and courtesy woman at the front reception. Room was lovely and large and overlooked the front of the inn. Antiques in the rooms are looking a bit worn and could use a bit of refurbishment, but the inn does have a real period feel...
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Thank you for your comments and am sorry your breakfast fell short of our standards. We pride ourselves on our high quality of food and clearly fell short for your visit. I invite you to come back and try our new spring menu and feel free to contact me directly at innkeeper@idlewyldinn.com before your next visit. Kind Regards.
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