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Holiday Inn Express & Suites London Downtown

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374 Dundas St., London, Ontario N6B 1V7, Canada
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Holiday Inn Express & Suites London Downtown
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176 Reviews from our TripAdvisor Community

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Traveler rating
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    73
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • German first
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  • Spanish first
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English first
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    (176)
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    (36)
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There are newer reviews for Holiday Inn Express & Suites London Downtown
See the most recent reviews
oshawa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 31, 2012

it is advisable if you stay at this hotel do not use their safe keeping unless you see them put your article in a safety deposit box and had you the key the rest of the stay was good the room was comfortable and the breakfast was very good

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

williamf, Thank you for taking the time to write up a review about your stay with us. I am sorry that you seemed to have an issue with our safety deposit system but I am glad that you enjoyed your stay with us otherwise. Hopefully if you are ever back in London we will have the pleasure of having you... More 

Waterloo, Canada
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 18, 2012

Was visiting London for a friends wedding, was trying to find a good hotel around and I am happy we chose this hotel, where its close to everything. Great advantage staying downtown. The hotel staff was very friendly and the lobby was very clean.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

BRAI79, Thank you for taking the time to write us a review and i am glad you enjoyed your stay with us. I would also like to thank you for being a loyal Priority Club Platinum member as I know you must travel a lot and there are many choices for accommodations now a days. It is also nice to... More 

Noida, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 15, 2012

Stayed in Executive Suite for around 8 days. Good place considering: 1. Suite was spacious and clean 2. Hotel is clean 3. They provide YMCA passes, which is definitely a big plus 4. Staff is courteous 5. Place is in downtown, so you can conveniently walk around Things which I did not quite like: 1. Breakfast has very little variety... More 

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

KumarA074, Thank you for taking the time to write such a nice review about the hotel. I am glad that you enjoyed your stay with us and truly hope that you will stay with us again if you are ever back in London, ON. I am sorry you did not find the variety at breakfast enough but due to corporate... More 

Farmington Hills, Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 9, 2012

Excellent place to stay. Clean, quiet, good location and free breakfast was better than most.

Was this review helpful? Yes
Management response:

frtundra, Thank for for the wonderful review and I am glad that you had a good stay at our hotel. I hope that you also enjoyed your trip to London and if you are ever back this way would love for you to stay with us again. Have a fantastic summer Sara Donkervoort More 

Toronto, Canada
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 9, 2012

My son and me stayed in this hotel for 2 night. We really enjoyed the stay,warm welcoming from the staff,clean room.We got a pass for YMCA swimming pool that was neaby. The breakfast buffet was included and was very good .The only thing that I did not like was a small room.

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

luba072, I am glad you enjoyed your stay with us and I am going to pass your kind words onto the staff at the hotel. I hope you had a nice swim over at the YMCA as well, its a nice little perk we get to give our guests in return for them being able to have their staff park... More 

Sherwood Park
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 23, 2012

This hotel is right downtown... just blocks away from most of the trendy restaurants. It is a bit older, but has been updated enough to fit into the more recent Holiday Inn Express style. Good service. I would stay again because the value is there.

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Tom_teebird, Thank you for the kind words. With the selection of hotels out there now we are happy you chose to stay with us. I am glad you enjoyed your stay with us and we look forward to having you stay again next time you are in London. Sara Donkervoort More 

Shropshire, England
Level Contributor
268 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed April 21, 2012

This hotel is in an urban area very close to Downtown London. We are on vacation from the UK and were here for a concert at the Labatt Stadium and as the hotel website states it is within walking distance, it took us about 15 minutes and is an easy walk. However, there are a lot of dropouts hang around... More 

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Stokersam, Thank you for taking the time to review our hotel. Your kind words will definitely be appreciated by all the staff at the hotel and used as motivation to keep up what we are doing. I am glad you had a good time in London Ontario and hope you enjoyed your concert as well. If you are ever in... More 

Buckhorn, Canada
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed April 10, 2012

I am writing this from the hotel room. I would leave but I am here on business with 6 other people and it is 10pm - too late to leave and many other hotels in the area were booked solid (no wonder this one was available). I have switched rooms 5 times and have not found a clean one. The... More 

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

jvive, I am sorry that you are unhappy with the room you are currently staying in at our hotel. Reading your review on the cleanliness of the room comes as a surprise to me as we pride ourselves on the ability of our housekeepers and the jobs they do keeping our hotel clean. We even just had our quality inspector... More 

Toronto
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 10, 2012

I stayed here because it was in walking distance from the location where I am working for the week. The room was pleasant, clean and quiet -- absolutely no complaints about that. The desk staff all but ignore guests coming in and out of the lobby -- including when I went to the desk for help with directions -- so... More 

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Banalities, Thank you for letting know of your experience with us here are the Holiday Inn Express & Suites London. I am truly sorry that you had such an unpleasant experience with our Front Desk staff and I assure you this will be brought to the attention of not only each and every one of them personally but also the... More 

Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 10, 2012

Stayed here three nights for the motorcycle show. Lovely room, if a bit tight, but right for the price.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

NorthernRoads, Thank you for taking the time to review our hotel online. We always value to views of our guests as we cannot make things better if we do not know what is going on. I am sorry you found the room a bit tight. I will definitely take this to the ownership and see if there is a possibility... More 

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