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Holiday Inn Express & Suites London Downtown

2.5 of 5 Hotel   |   374 Dundas St., London, Ontario N6B 1V7, Canada
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Ranked #15 of 42 Hotels in London
A recent review
5 of 5 stars Reviewed November 5, 2011
Lesson_learned Toronto, Canada
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158 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites London Downtown
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Toronto, Canada
Top Contributor
60 reviews 60 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 5, 2011

This has what you want in a place to stay for a business trip. The room was spacious and equipped with modern and useful furnishings: LCD TV, fridge, microwave, coffee maker, robe, free wireless internet, newspaper. Everything is well thought-out and attractive - similar to a Courtyard Marriott. The staff are helpful and poilite. The complimentary breakfast includes hot and... More 

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Ontario,
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 20, 2011

The room was right at the elevator and seemed to be a quick choice for having booked in advance by two weeks. Very cramped room but bed was very comfortable. It was about 8-9 blocks from the Labattes Center where the show was and we were able to walk it. Nice restaurant across the road.

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Detroit, Michigan
Top Contributor
147 reviews 147 reviews
43 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 8, 2011 via mobile

We stayed here on a Friday night in October 2011. Check in was a breeze. Polite, friendly staff. The room was great. Big, clean and modern. The bed was very comfortable. A/C worked great. Nice to have a fridge and microwave. I realized I had forgotten a razor and the front desk staff provided a razor and shave cream at... More 

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Milwaukee, Wisconsin
Contributor
19 reviews 19 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 28, 2011

1 Night Stay – September 13, 2011 One of the most friendly and welcoming night reception attendants – Brad – great source of knowledge for a first time visitor to Downtown London. He suggested the Budapest Hungarian Restaurant next store to hotel. What a delight – home cooking – family owned – great old world décor. Our 2 double bed... More 

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calgary,ab
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 12, 2011

I was staying here while taking my daughter to university. The price was great as they gave me a special rate since my daughter was going to UWO ($99.00) The room was superior to what you would normally find for a room at this price. WIFI was free and easy to access. Breakfast was better then most - lots eggs,bacon... More 

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 25, 2011

Out of staying at many hotels in my life, from 1.5 stars to 5 stars, this has been the utter worst. I have stayed at a lot of other Holiday Inn Express establishments, and this has to be the worst one. You aren’t able to walk on the street in front of the hotel without being yelled at by crack... More 

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SaraDonkervoort, Director of Sales at Holiday Inn Express & Suites London Downtown, responded to this review

As the Director of Sales at the Holiday Inn Express in London, Ontario, I am truly sorry about the unpleasant experiences you had during your stay with us. We strive for great customer service and value with everyone who stays with us. London is a great city and like any cultural epicentre we have a diverse group of people. Unfortunately,... More 

Toronto
Contributor
18 reviews 18 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 12, 2011

This hotel was a nice surprise. As a Priority Club Gold member I was offered an upgrade to a suite and it was very large. It even had a small kitchen! I'd gladly stay here for a few days. The room itself was very clean and showed no signs of wear. The bed was extremely comfortable and the linens were... More 

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SaraDonkervoort, Guest Relations Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Dear Mr. Kennedy, As the Front Desk Manager and on behalf of our staff at the Holiday Inn Express & Suites London Downtown I would like to thank you for your review. Your kind words are appreciated and we are looking forward to you staying with us in the future. We hope to make your next stay even better. Sincerely... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 8, 2011

I've stayed at the London Holiday Inn Express twice so far, both for work. This is a no-frills business hotel, but I enjoy it very much every time. Holiday Inn Express hotels are basically the same wherever you go -- you can expect a comfy bed, free wifi and complimentary continental breakfast. This London hotel is fairly new. My colleague... More 

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SaraDonkervoort, Front Office Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Dear Matty7919, Thank you for your review, we are very pleased to have you as a returning customer and hope to see you in the near future! Please inform us of any upcoming stays you will have with us, we would love to thank you in person. Sincerely Brittany Weiler Front Office Manager More 

Niagara Falls
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 9, 2011

I booked a room at the Holiday Inn Express online a month in advance. My trip was questionable so I tried to cancel the room 2 weeks prior to my arrival. The hotel manager told me that I got a preferred rate online so it was not refundable. Cancellation was denied and the full $130 was already one my credit... More 

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Guelph, Canada
Top Contributor
68 reviews 68 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 7, 2011

I was there with a group of people for New Years Eve. Although I was not going to be loud or rowdy, I did anticipate that I wouldn't be sleeping very well due to hotel guests arriving back from bars. So I had a very interrupted sleep but I did notice that security was always shooing people back into their... More 

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Additional Information about Holiday Inn Express & Suites London Downtown

Address: 374 Dundas St., London, Ontario N6B 1V7, Canada
Phone Number:
Location: Canada > Ontario > London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites London Downtown 2.5*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Hotel And Suites London Downtown
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express & Suites London Downtown Ontario
Hotel Style:
#14 Business Hotel in London

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