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Holiday Inn Express & Suites London Downtown

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374 Dundas St., London, Ontario N6B 1V7, Canada
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1 room 1 guest
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Holiday Inn Express & Suites London Downtown
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189 Reviews from our TripAdvisor Community

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Traveler rating
    49
    79
    46
    6
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Ottawa, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room was very comfortable. Overall, this hotel provided good value for money. Location is excellent. Staff at the front desk was friendly and efficient. We would stay there again. There was a party going on down the hall but it was closed down by midnight so it was not disturbing. Complimentary breakfast was a bonus.

Was this review helpful? Yes
ShaheenaN, Owner at Holiday Inn Express & Suites London Downtown, responded to this review

Dear Catherine C, Thank you very much for your review. We are very happy to hear that you enjoyed your stay, especially our complimentary breakfast. We hope to welcome you again next time you are in London. Thank you, Shaheena Nanji Director of Operations More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived a little late in the evening after visiting our son at the university and deciding not to drive home to Toronto, as it was getting late. We quickly checked out prices online and decided to stay at this hotel. When we arrived we were greeted with a warm smile and the helpful agent at the desk happily honored... More 

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Toronto
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, for the money, this hotel is pretty good value. I'll start with the location. It is pretty centrally located in terms of downtown London. The block it is on is a tiny bit sketchy (e.g. pawn shop at one corner), but not at all bad for London standards. It's an 8 minute walk from Dundas and Richmond, so the... More 

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London, Ontario, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I booked the Yuk Yuk's package and stayed in an Executive Suite complete with luxury sure to please. The staff was incredibly friendly and the hotel itself was very clean. The breakfast is especially appealing, as it was included as part of our stay and there was an incredible variety of foods (something for everyone). There was... More 

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Saskatoon, Canada
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed my short stay at the Holiday Inn Express. When I had made my reservation online I asked for an early check in, and when I arrived they were able to accommodate me! Because I'm a platinum Elite rewards member, I was upgraded at check in to a junior suite. What a nice surprise, and a beautiful room. The... More 

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Pickering
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to London for a wedding and stayed at this Holiday Inn and Suites....we were a bit confused because we thought all rooms were suites....but that is not the case. None the less, the room was fine (a little small for our liking but fine) The staff, including at the front desk especially the gentleman...forgot his name...were great and... More 

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Puerto Morelos, Mexico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 29, 2015

We came to London for a family reunion. This hotel was a great find. It suited our needs perfectly. There was a lovely walking area/park along the river, and a neat market close by. So we were able to take in a few things before joining the family. The staff were friendly and most helpful. I liked the gym and... More 

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California
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 14, 2015

The place was hard to find. As I came up the street, I could see it. But, as I paid attention to traffic and moved closer, it sort of disappeared. The signage is not visible from the drivers seat when immediately in front of the hotel and I couldn't tell which driveway to use. So, to avoid blocking traffic, I... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Dear JefeBernardo, Thank you for being an IHG Club Rewards Platinum member and for taking the time to write a review of your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Allow me to apologize if there were any shortfalls that may have caused you inconvenience, particularly with the level... More 

Sarnia, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 13, 2015

This hotel isn't anything amazing but does the job for an affordable room/wifi/comp breakfast. The staff is friendly and helpful Theres a great pub across the street and your a short walk from Richmond Row.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Dear The_Traveling_Mick, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, accommodation value as well as the complimentary WIFI connection and breakfast. We are highly motivated by your words and ensure you that... More 

Saint John, Canada
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 9, 2015

Standard accommodations with some underground parking and basic Holiday Inn breakfast . The breakfast room was a fair size and was accessable with your room card. Possibly the worst internet connection we have ever encountered . The rooms were clean and comfortable but looking a bit tired, example wall paper coming apart at the seams . We would stay here... More 

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

BrianA060, Thank you for sharing your experience at our hotel with us and we are happy to hear you were satisfied with your stay. We have a very cozy property and try our very best to maintain the building. Currently we are planning on upgrading our property soon to serve our guests better. Hopefully next time you are in the... More 

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