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All 41 London hotels

Holiday Inn Express & Suites London Downtown

2.5 of 5 Hotel   |   374 Dundas St., London, Ontario N6B 1V7, Canada
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69%
Ranked #17 of 41 hotels in London
A recent review
4 of 5 stars reviewed 5 days ago
Samuel B Brisbane, Australia
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  • Reviews (145)
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145 people have reviewed this hotel

Traveler rating
    40
    56
    36
    4
    9
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Brisbane, Australia
Top Contributor
80 reviews 80 reviews
51 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here with friends after a concert and we were impressed by the quality of service and sleep that we all had. I would stay here again as we had NO issues and liked the value that we got for our dollar.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Samuel B, Thank you for such a nice review. Hope the concert was a good as your stay with us. Looking forward to having you stay again next time you are in London Ontario Sara Donkervoort General Manager More

Toronto, Ontario, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay here, it was relaxing and very nice, besides my neighbours who were part of a sports team & were very loud. The breakfast was delicious with many great options. Enjoyed the Gym facility! I will definitely be staying here when I'm in London or will start considering the Holiday Inn as one of my #1 options... More

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Christine C, Thank you for taking the time to share with us about your recent stay. It is nice to know that you had a chance to experience the hotel while you were here, from the selection at breakfast to the fitness centre. Next time you are with us please do not hesitate to call down to the front desk... More

Cambridge, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night (July 6th, 2014) for a concert at Budweiser Gardens. The hotel is a 15 min walk down Dundas Street to the venue, with parking on-site. I often stay at HIE while traveling on business in the US so I'm quite familiar with what you get. For a place to lay your head and fill your belly... More

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Darren M, Thank you for taking the time to tell us about your experience while staying with us in London, Ontario. Our central location is always an advantage to our guests with several restaurants and tourist attractions in the vicinity. We appreciate you bringing this issue to our attention and we have already notified our maintenance team and they rectified... More

South Wales
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed here for a week after travelling from the UK for my brother's wedding. The staff were always polite and helpful, everywhere was very clean and the cinnamon rolls at breakfast were to die for! The decor was quite dark in our room so looked a little dated but the beds and pillows were lovely and comfortable and it... More

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Taffy4220, Thank you for sharing your experience with us. We are so pleased to hear you enjoyed your visit with us. Unfortunately, Holiday Inn Express Hotels in Canada do not usually have a bar in the actual hotel but being centrally located downtown, there are plenty to choose from. We are glad that you enjoyed what the hotel did have... More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed for one night, in town for convocation. Service in the morning was pleasant, night staff was a little less welcoming. The housekeeping in our room was not up to much, there was hair in the sink and everything in the room was covered in a coat of dust. The fan that was running in the room was quite loud,... More

Was this review helpful? Yes 2
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Karen B, Thank you for sharing your recent experience at our hotel with us. Without reviews, good and bad, we would never know how to improve. I apologize for the issues that you had during your stay with us and I assure you I have already spoken with the housekeeping department about this matter. Thank you for the suggestion about... More

Flagstaff, AZ
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2014

We found this hotel by driving down the main street very late at night. I had forgotten that my cell phone didn't have service in Canada, so we couldn't look anything up online. We were very happy with what we found! Our check-in person was very cheerful and helpful, our room was huge and very clean. The breakfast the next... More

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

asb5, We are happy to hear that we were in the right place at the right time. :) We try our very best to deliver exceptional service and ensure our guests are welcomed and comfortable and after reading your review, we are glad that we were able to meet your expectations. Thank you for the great review, we look forward... More

Chatham, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2014

Not a bad hotel, friendly greeting, clean quiet room. I unfortunately had to leave too early to have the continental breakfast so I can not comment on it. The thing they could improve upon is to have secured parking, as this hotel is on a main street with lots of foot traffic in front and around the hotel. Regardless, if... More

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Theunderboss, Thank you for taking the time to share your experience at our hotel with others. I will be passing on your kind words for the staff to see so that they will continue to extend the same service they gave to you, to every guest and also your suggestions for parking to the management team. We look forward to... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

I am a platinum member, and have stayed in many Holiday Inns in US and Canada. This hotel was really well managed, very clean, people were very professional and pleased to talk to. Check in was quick, underground parking was well lit and very clean, parking spaces were wide. Breakfast was good, same as any other Holiday Inn express, but... More

Was this review helpful? Yes 2
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

An Apple A, Thank you for taking the time to write a review about your recent stay at our hotel and your continued loyalty to the IHG brand. We are glad that you enjoyed your stay with us and found everything up to your expectations. Consistency within the brand is very important to us and as an experienced traveler it... More

Sault Ste. Marie, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

In all previous trips to London I stayed at the Holiday Inn Select near Highway 401 but when I called to reserve a room I found that they were no longer Holiday Inn. I checked for another and found the Holiday Inn Express in Downtown London. The room was beautiful, the staff very friendly and the FREE breakfast included something... More

Was this review helpful? Yes 2
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Leslie J, Thank you very much for your feedback regarding your stay and for your loyalty to IHG hotels. We are ecstatic that we are your new go-to place for accommodations and are pleased to read that you enjoyed the hospitality provided by our team. We are looking forward to welcoming you back on your next visits to London. Sara... More

Benalla, Australia
Top Contributor
76 reviews 76 reviews
40 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed May 28, 2014

Great for one night stop. Breakfast very good. We had dinner across the road at a nice little pub, food very good. This hotel has most welcoming staff. Undercover carpark big spaces very good for small hire cars, obviously made for US pick up USVs. Yes we would stay again.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

holidayms, Thank you very much for the review. We are glad that you enjoyed your time in the city and welcome you back anytime you are in London Ontario. :) Have a fantastic summer. Sara Donkervoort General Manager More

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Additional Information about Holiday Inn Express & Suites London Downtown

Address: 374 Dundas St., London, Ontario N6B 1V7, Canada
Phone Number:
Location: Canada > Ontario > London
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites London Downtown 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites London Downtown
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express & Suites London Downtown Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style
#15 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
For your pleasure, our excellent London accommodations offer you free high-speed wireless Internet access and a complimentary hot breakfast. Our hotel amenities also include a fitness centre & a business centre. We hope you will explore our exceptional London hotel deals and rates as you start planning your trip to London, Ontario today. ... more   less 
Number of rooms
109

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