My son and me stayed in this hotel for 2 night. We really enjoyed the stay,warm welcoming from the staff,clean room.We got a pass for YMCA swimming pool that was neaby. The breakfast buffet was included and was very good .The only thing that I did not like was a small room.
luba072,
I am glad you enjoyed your stay with us and I am going to pass your kind words onto the staff at the hotel.
I hope you had a nice swim over at the YMCA as well, its a nice little perk we get to give our guests in return for them being able to have their staff park...
More
This hotel is right downtown... just blocks away from most of the trendy restaurants. It is a bit older, but has been updated enough to fit into the more recent Holiday Inn Express style. Good service. I would stay again because the value is there.
Tom_teebird,
Thank you for the kind words.
With the selection of hotels out there now we are happy you chose to stay with us.
I am glad you enjoyed your stay with us and we look forward to having you stay again next time you are in London.
Sara Donkervoort
More
This hotel is in an urban area very close to Downtown London. We are on vacation from the UK and were here for a concert at the Labatt Stadium and as the hotel website states it is within walking distance, it took us about 15 minutes and is an easy walk. However, there are a lot of dropouts hang around...
More
Stokersam,
Thank you for taking the time to review our hotel.
Your kind words will definitely be appreciated by all the staff at the hotel and used as motivation to keep up what we are doing.
I am glad you had a good time in London Ontario and hope you enjoyed your concert as well.
If you are ever in...
More
I am writing this from the hotel room. I would leave but I am here on business with 6 other people and it is 10pm - too late to leave and many other hotels in the area were booked solid (no wonder this one was available). I have switched rooms 5 times and have not found a clean one. The...
More
jvive,
I am sorry that you are unhappy with the room you are currently staying in at our hotel.
Reading your review on the cleanliness of the room comes as a surprise to me as we pride ourselves on the ability of our housekeepers and the jobs they do keeping our hotel clean. We even just had our quality inspector...
More
I stayed here because it was in walking distance from the location where I am working for the week. The room was pleasant, clean and quiet -- absolutely no complaints about that. The desk staff all but ignore guests coming in and out of the lobby -- including when I went to the desk for help with directions -- so...
More
Banalities,
Thank you for letting know of your experience with us here are the Holiday Inn Express & Suites London.
I am truly sorry that you had such an unpleasant experience with our Front Desk staff and I assure you this will be brought to the attention of not only each and every one of them personally but also the...
More
Stayed here three nights for the motorcycle show. Lovely room, if a bit tight, but right for the price.
NorthernRoads,
Thank you for taking the time to review our hotel online. We always value to views of our guests as we cannot make things better if we do not know what is going on.
I am sorry you found the room a bit tight. I will definitely take this to the ownership and see if there is a possibility...
More
Very nicely decorated rooms, an unusual yet well adapted property to the Holiday Inn Express brand - 8/10
bensagle,
Thank you for taking the time to post a review for our hotel.
It is always nice to hear positive things about the hotel and see them on sites like this as well.
If you are in London again we hope that we have the pleasure of being your hotel of choice so that we may do business again...
More
The staff are very pleasant and helpful and the knowledgable about London and area. We stayed in an executive suite (room 1007) and it was great. Very nice room. The wifi sucked but as I wasn't there to be on the internet I lived with it. There was some noise in the hotel at night but there seemed to be...
More
Brad296,
Thank you for such a positive review and also the info about the internet.
It is always nice to see such positive things written about our hotel.
As for the internet, it was at that time an ongoing issue that we have since rectified with a new internet provider and we hope that next time you are in London...
More
We booked this hotel to have access to Victoria Park for their New Year's eve celebrations. It was a good location. The hotel itself was clean, but filled with people throwing parties in their rooms. Our room was clean, but the shower head and water pressure were horrible. The breakfast in the morning was complimentary and had many options. For...
More
UWarrior84,
Thank you for your review and I hope you not only had a good stay with us but a good New Years down in Victoria Park. Thank you also for your understanding when it came to people partying in there rooms as it was New Years.
As for the water pressure in your room, we actually had a few...
More
We booked the hotel last minute on the phone as we pulled in. The check in was extremely convenient as I just showed them the confirmation number. Free wifi password available at the lobby and the front desk staffs we encountered were all very helpful. The parking lot was full when we arrived so they directed us to a near-by...
More
iczi,
Thank you for taking the time to review our hotel.
I will definitely pass along your kind words to the front desk staff and the Guest Service Manager to let her know of the great job her staff are doing.
I am sorry that you found out rooms a tad smaller then you expected but am glad that you...
More
If you own or manage Holiday Inn Express & Suites London Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
48 Reviews
210 Reviews
96 Reviews
