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Holiday Inn Express & Suites London Downtown

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374 Dundas St., London, Ontario N6B 1V7, Canada
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Holiday Inn Express & Suites London Downtown
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Holiday Inn Express & Suites London Downtown
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183 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Puerto Morelos, Mexico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came to London for a family reunion. This hotel was a great find. It suited our needs perfectly. There was a lovely walking area/park along the river, and a neat market close by. So we were able to take in a few things before joining the family. The staff were friendly and most helpful. I liked the gym and... More 

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California
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The place was hard to find. As I came up the street, I could see it. But, as I paid attention to traffic and moved closer, it sort of disappeared. The signage is not visible from the drivers seat when immediately in front of the hotel and I couldn't tell which driveway to use. So, to avoid blocking traffic, I... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Dear JefeBernardo, Thank you for being an IHG Club Rewards Platinum member and for taking the time to write a review of your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Allow me to apologize if there were any shortfalls that may have caused you inconvenience, particularly with the level... More 

Sarnia, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel isn't anything amazing but does the job for an affordable room/wifi/comp breakfast. The staff is friendly and helpful Theres a great pub across the street and your a short walk from Richmond Row.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Dear The_Traveling_Mick, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, accommodation value as well as the complimentary WIFI connection and breakfast. We are highly motivated by your words and ensure you that... More 

Saint John, Canada
Level Contributor
111 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Standard accommodations with some underground parking and basic Holiday Inn breakfast . The breakfast room was a fair size and was accessable with your room card. Possibly the worst internet connection we have ever encountered . The rooms were clean and comfortable but looking a bit tired, example wall paper coming apart at the seams . We would stay here... More 

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

BrianA060, Thank you for sharing your experience at our hotel with us and we are happy to hear you were satisfied with your stay. We have a very cozy property and try our very best to maintain the building. Currently we are planning on upgrading our property soon to serve our guests better. Hopefully next time you are in the... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn Express provides everything you'd expect from the hotel chain. Specifically, this hotel is well located within London and and is very comfortable. Quiet location overnight night and the staff was friendly and helpful. Parking was easy as well.

Was this review helpful? Yes 2
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Thank you for sharing your most recent experience at our hotel with us. We are glad that we were able to keep the good reputation of what the Holiday Inn Express hotels name means. We look forward to your return. Sara Donkervoort General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel because we were going to a concert at the Budweiser Gardens and wanted to walk to the venue. It was a VERY clean, comfortable & modern hotel! Comfy queen beds with refrigerator and microwave in room! Only about 5 blocks from Bud Gardens. Parking was easy at this hotel and staff were all VERY FRIENDLY and... More 

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

364annm, We know that you had a variety of accommodation choices while in London and we would like to Thank You for choosing us. We are elated that you found the hotel convenient for your needs while in the city for both location and services. Hopefully you enjoyed your concert and we are very much looking forward to your return... More 

Brampton, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in town over night for a funeral the following day.The Hotel is not huge , the parking was adequate and also included in the price. Great location down town London,walking distance to lots of Restaurants, outdoor Patio Bars and shopping. The beds were clean and comfortable and the breakfast was much more than a continental.The staff was pleasant... More 

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Nancy154982, We are thrilled that we have been able to meet your expectations of what you have come to trust from a Holiday Inn Express hotel. We are glad that we could help make your stay here a little easier with the convenience of the location and amenities offered. Thank you for choosing us for your stay in London and... More 

Cambridge, Ontario, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 5, 2015

Had 3 rooms booked here with my team for the Play On! tournament in May and was quite impressed. The hotel is in a great location, easy to walk to Richmond Row for a night out, there are lots of restaurants in the area and the staff was fantastic. I would like to send out a special thank you to... More 

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Mumbai (Bombay), India
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 4, 2015

nice business hotel... great location. Breakfast was below standards. road-facing rooms are very noisy, dont expect a very great sleep quality. Staff was helpful though. Rooms are decent and comfortable.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

rahul, Thank you for letting us know about your most recent stay. We are very happy to hear that you enjoyed your stay at the property and do offer our sincere apologies that you did not get a great quality of sleep due to the street noise. We do have quieter rooms not facing the downtown core and hope that... More 

Copenhagen, Denmark
Level Contributor
367 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed May 29, 2015

This is a standard, basic, functional hotel, in a good downtown location, walking distance from a lot of restaurants and bars. They also have ample parking, though they charge for it (about $13). It's clean, bed was fine, no major problems. The Internet was a bit flaky, and definitely not high bandwidth. And the downtown location means that there are... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Dear morl8tr, Thank you for taking time to write your review about our hotel. I am glad you found our location commendable, enjoyed our complimentary breakfast and had a restful sleep on the nights you stayed. As a valued guest, the feedback we receive is highly appreciated as this is our best resource for continually improving guest satisfaction. We look... More 

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