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All 42 London hotels

Holiday Inn Express & Suites London Downtown

2.5 of 5 Hotel   |   374 Dundas St., London, Ontario N6B 1V7, Canada
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Ranked #16 of 42 Hotels in London
A recent review
4 of 5 stars reviewed 3 days ago
14justine Mississauga, Canada
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156 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mississauga, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I am currently writing this review while sitting on my bed at this wonderful hotel. We arrived around 2pm and the front desk agent was relaxed, yet formal. He was very informative and let us know that there were no Queen rooms available this early (as booked), but he had a King room available at the same rate, which we... More

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Whitby Ontario
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 4 nights for work. Great room and a great hot breakfast buffet included with your room. Parking is limited, but they have space available across the street for overflow. Happy to stay here again when I return to London.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

woodypi80, Thank you for the sparkling review. We are overjoyed that you had a wonderful stay with us and look forward to when you are in London next to stay with us again. Sara Donkervoort General Manager More

Verner, Ontario, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

There is a lot put into a smaller space but staff was friendly, rooms where clean, over all no complaints. Security seems to be a lot tighter then most hotels I stay at, parking was good. Try some of the near by restaurants, not your normal food fair.

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Jay B, Thank you for sharing your recent experience at our hotel with others. Being centrally located we have many local restaurants within walking distance and we are pleased that the ones you found you enjoyed. Hope to welcome to back again soon. Sara Donkervoort General Manager More

Sarnia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Enjoyed our comfortable stay at the HIE in downtown London. All the staff were friendly, helpful and professional. Would recommend this for a pleasant visit to downtown London. Joshua at the front desk set the benchmark for friendless and made us feel welcome.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Louise O, Thank you for the amazing review. Josh is definitely an asset to the hotel and has a way of making all guests feel special. We hope that you will stay with us again next time you are in London. Sara Donkervoort General Manager More

1 review
4 of 5 stars Reviewed October 22, 2014 via mobile

ive been staying in this hotel for so many times...lots of resto near the area..just walking distance:-) .but the last time i visit it was sooooo noisy due to some construction..i was tight sleeping and suddenly hear some banging noise on the top of my room..i understand but i hope u give some consideration to ur guest who wanna sleep... More

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Wisconsin
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 13, 2014

Its down town, parking is a bit cramped. The Front desk and staff are super friendly. You have all downtown to walk through and around. I even met Ronald McDonald there once and had pics taken. If you are in London, On, CA, you need to stay here. I cannot say enough good things about this hotel and their staff.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Tony K, Thank you for the fantastic review and for being a loyal customer of the hotel. We are glad that each time you stay with us you enjoy it as much as the last. We look forward to having you stay with us each time you find yourself in London Ontario. Sara Donkervoort General Manager More

Slocan, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2014

The hotel staff was incredibly friendly and helpful. As a travel agent they took care of me well. The room was very clean and totally up to standard. Comfortable bed, lots of towels, great view. The hallway could use some upgrades, but they are currently renovating the parking lot so maybe this is next on the list. Again the room... More

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

wasssuuppp, Thank you for the glowing review. We know you have multiple choices for accommodations when staying in London and are thrilled you choose to stay with us. Thank you for your understanding during our parking lot improvements. We are constantly upgrading to serve our guests better. We are glad that you enjoyed your stay and hope to welcome you... More

Montreal, Canada
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 21, 2014

Stayed here while travelling for business. I found the room to be impeccably clean and the beds were comfortable. Hotel was mostly very quiet and the front desk staff were very friendly and helpful (ie. if you forget to bring toothpaste, etc they have some on hand). Check in and check out were very efficient. Free breakfast was very basic... More

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

grobi44, Thank you for the glowing review and for choosing us during your stay in London, Ontario. We are glad that you found our location and amenities convenient for your needs. Next time you stay with us you will have to give our gym a try. I heard the Vibroboost is fun. Sara Donkervoort General Manager More

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 26, 2014

This hotel is quite average in amenities - nothing fancy but everything is relatively updated. Location is excellent - very close to major London attractions and restaurants. And the best quality is that the rooms are quiet. However the price is fairly exorbitant for what you get - nearly $170.00 for a generic room.

Was this review helpful? Yes 2
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Alex R, Thank you for taking the time to write a review about your recent stay with us. We are happy to hear you were able to take advantage of the many specialties downtown London has to offer. Within the hotel industry, rates do fluctuate depending on availability and during August, London was high in demand. We hope that you... More

Ottawa, Canada
Top Contributor
69 reviews 69 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 6, 2014

Had several rooms with family for a sports tournament in the city. Clean, comfortable and central... Certainly did the job for the weekend... and the included continental breakfast did the job with the teenage contingent :) Only issue with one member of the party was the rate was different on different nights.... the first night (Thursday) was prominently displayed, but... More

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

TravelinMan314, Thank you for sharing your experience at our hotel for others to read. We are glad that you enjoyed your stay with us and all members of your party were equally as happy. In regards to rates, they change on a regular basis but they are verified during check-in. If you have any further questions specifically, I would be... More

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Additional Information about Holiday Inn Express & Suites London Downtown

Address: 374 Dundas St., London, Ontario N6B 1V7, Canada
Phone Number:
Location: Canada > Ontario > London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites London Downtown 2.5*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Hotel And Suites London Downtown
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express & Suites London Downtown Ontario

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