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Holiday Inn Express & Suites London Downtown

2.5 of 5 Hotel   |   374 Dundas St., London, Ontario N6B 1V7, Canada
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Ranked #15 of 42 Hotels in London
A recent review
4 of 5 stars reviewed 2 weeks ago
AmyOffDuty Toronto, Canada
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161 reviews from our community

Traveler rating
    43
    67
    37
    5
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Sherbrooke, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

I've been to there hotel for a business trip, the room was very nice and clean, when a quit the hotel a saw a window of the french door brocken, i tell that to the front desk and i saw on my credit card, the hotel manager charge 65$ for a window i never brock. Nothing to do, i tryed... More 

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Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights during my son's hockey tournament. The hotel is great for families, with a microwave and mini-fridge in the room. A hot breakfast buffet was included with our rate, along with free wifi and parking. As others have noted, the staff was very friendly - even with our crazy group of 7 & 8 yr old... More 

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

AmyOffDuty, Thank you for the fantastic review. We are glad that your family and hockey team enjoyed your time at the hotel. We have just installed new thermostats which help us with regulating the heat better in the rooms. Your comments about this are very helpful as we will bring this to the attention of the manufacturer to see if... More 

St. Catharines, Canada
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 8, 2014

-Stayed here overnight while visiting family nearby -Comfortable room -Staff very friendly -The included Breakfast in the morning was good with lots of options -Location good. -Only issue; there wasn't an elevator to the underground parking garage. (had to use stairs)

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

nathanrs1979, Thank you for choosing our hotel for your most recent stay in London Ontario. As we are a converted Holiday Inn Express in an older building there are a few design flaws that we cannot fix, but we are glad that this did not hinder your experience with us. We are happy that you found us convenient to your... More 

Calgary
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 3, 2014

We booked this room last minute due to a snow storm while visiting the hospital. We were so lucky to get a room and enjoyed excellent service at the front desk. Room was very comfortable and clean. For breakfast the next morning there was so much choice between hot, and cold items. As a Gold member parking is free but... More 

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Mississauga, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

I am currently writing this review while sitting on my bed at this wonderful hotel. We arrived around 2pm and the front desk agent was relaxed, yet formal. He was very informative and let us know that there were no Queen rooms available this early (as booked), but he had a King room available at the same rate, which we... More 

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

14justine, Thank you for the outstanding review. We are thrilled that you are enjoying you stay with us enough to write a review while you are still checked-in to the hotel. Thank you for bringing the A/C to our attending and we will make sure to have a look at it once you have checked out. Thank you again and... More 

Whitby Ontario
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stayed here for 4 nights for work. Great room and a great hot breakfast buffet included with your room. Parking is limited, but they have space available across the street for overflow. Happy to stay here again when I return to London.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

woodypi80, Thank you for the sparkling review. We are overjoyed that you had a wonderful stay with us and look forward to when you are in London next to stay with us again. Sara Donkervoort General Manager More 

Verner, Ontario, Canada
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

There is a lot put into a smaller space but staff was friendly, rooms where clean, over all no complaints. Security seems to be a lot tighter then most hotels I stay at, parking was good. Try some of the near by restaurants, not your normal food fair.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Jay B, Thank you for sharing your recent experience at our hotel with others. Being centrally located we have many local restaurants within walking distance and we are pleased that the ones you found you enjoyed. Hope to welcome to back again soon. Sara Donkervoort General Manager More 

Sarnia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 23, 2014

Enjoyed our comfortable stay at the HIE in downtown London. All the staff were friendly, helpful and professional. Would recommend this for a pleasant visit to downtown London. Joshua at the front desk set the benchmark for friendless and made us feel welcome.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Louise O, Thank you for the amazing review. Josh is definitely an asset to the hotel and has a way of making all guests feel special. We hope that you will stay with us again next time you are in London. Sara Donkervoort General Manager More 

1 review
4 of 5 stars Reviewed October 22, 2014 via mobile

ive been staying in this hotel for so many times...lots of resto near the area..just walking distance:-) .but the last time i visit it was sooooo noisy due to some construction..i was tight sleeping and suddenly hear some banging noise on the top of my room..i understand but i hope u give some consideration to ur guest who wanna sleep... More 

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Wisconsin
Top Contributor
58 reviews 58 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 13, 2014

Its down town, parking is a bit cramped. The Front desk and staff are super friendly. You have all downtown to walk through and around. I even met Ronald McDonald there once and had pics taken. If you are in London, On, CA, you need to stay here. I cannot say enough good things about this hotel and their staff.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Tony K, Thank you for the fantastic review and for being a loyal customer of the hotel. We are glad that each time you stay with us you enjoy it as much as the last. We look forward to having you stay with us each time you find yourself in London Ontario. Sara Donkervoort General Manager More 

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Additional Information about Holiday Inn Express & Suites London Downtown

Address: 374 Dundas St., London, Ontario N6B 1V7, Canada
Phone Number:
Location: Canada > Ontario > London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites London Downtown 2.5*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Hotel And Suites London Downtown
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express & Suites London Downtown Ontario
Hotel Style:
#15 Business Hotel in London

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