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Holiday Inn Express & Suites London Downtown

2.5 of 5 Hotel   |   374 Dundas St., London, Ontario N6B 1V7, Canada
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Ranked #15 of 42 Hotels in London
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153 reviews from our community

Traveler rating
    41
    62
    37
    4
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sarnia
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed our comfortable stay at the HIE in downtown London. All the staff were friendly, helpful and professional. Would recommend this for a pleasant visit to downtown London. Joshua at the front desk set the benchmark for friendless and made us feel welcome.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Louise O, Thank you for the amazing review. Josh is definitely an asset to the hotel and has a way of making all guests feel special. We hope that you will stay with us again next time you are in London. Sara Donkervoort General Manager More

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

ive been staying in this hotel for so many times...lots of resto near the area..just walking distance:-) .but the last time i visit it was sooooo noisy due to some construction..i was tight sleeping and suddenly hear some banging noise on the top of my room..i understand but i hope u give some consideration to ur guest who wanna sleep... More

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Wisconsin
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Its down town, parking is a bit cramped. The Front desk and staff are super friendly. You have all downtown to walk through and around. I even met Ronald McDonald there once and had pics taken. If you are in London, On, CA, you need to stay here. I cannot say enough good things about this hotel and their staff.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Tony K, Thank you for the fantastic review and for being a loyal customer of the hotel. We are glad that each time you stay with us you enjoy it as much as the last. We look forward to having you stay with us each time you find yourself in London Ontario. Sara Donkervoort General Manager More

Slocan, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel staff was incredibly friendly and helpful. As a travel agent they took care of me well. The room was very clean and totally up to standard. Comfortable bed, lots of towels, great view. The hallway could use some upgrades, but they are currently renovating the parking lot so maybe this is next on the list. Again the room... More

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

wasssuuppp, Thank you for the glowing review. We know you have multiple choices for accommodations when staying in London and are thrilled you choose to stay with us. Thank you for your understanding during our parking lot improvements. We are constantly upgrading to serve our guests better. We are glad that you enjoyed your stay and hope to welcome you... More

Montreal, Canada
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here while travelling for business. I found the room to be impeccably clean and the beds were comfortable. Hotel was mostly very quiet and the front desk staff were very friendly and helpful (ie. if you forget to bring toothpaste, etc they have some on hand). Check in and check out were very efficient. Free breakfast was very basic... More

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

grobi44, Thank you for the glowing review and for choosing us during your stay in London, Ontario. We are glad that you found our location and amenities convenient for your needs. Next time you stay with us you will have to give our gym a try. I heard the Vibroboost is fun. Sara Donkervoort General Manager More

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 26, 2014

This hotel is quite average in amenities - nothing fancy but everything is relatively updated. Location is excellent - very close to major London attractions and restaurants. And the best quality is that the rooms are quiet. However the price is fairly exorbitant for what you get - nearly $170.00 for a generic room.

Was this review helpful? Yes 2
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Alex R, Thank you for taking the time to write a review about your recent stay with us. We are happy to hear you were able to take advantage of the many specialties downtown London has to offer. Within the hotel industry, rates do fluctuate depending on availability and during August, London was high in demand. We hope that you... More

Ottawa, Canada
Top Contributor
64 reviews 64 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 6, 2014

Had several rooms with family for a sports tournament in the city. Clean, comfortable and central... Certainly did the job for the weekend... and the included continental breakfast did the job with the teenage contingent :) Only issue with one member of the party was the rate was different on different nights.... the first night (Thursday) was prominently displayed, but... More

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

TravelinMan314, Thank you for sharing your experience at our hotel for others to read. We are glad that you enjoyed your stay with us and all members of your party were equally as happy. In regards to rates, they change on a regular basis but they are verified during check-in. If you have any further questions specifically, I would be... More

Aarhus
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 6, 2014

Stayed here during a business trip and were satisfied with the quality of service. I would stay here again if needed -the place is nice, quiet and clean at a reasonable price. The breakfast is standard without being anything special.

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

vicovico, Thank you for choosing our property and for taking the time to write a review. We are happy to hear we were able to meet your service expectations and hope you had an opportunity to try our seasonal fruit options. We look forward to welcoming you back next time you are in London Ontario. Thanks again, Sara Donkervoort General... More

Brisbane, Australia
Top Contributor
88 reviews 88 reviews
53 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 26, 2014

Stayed here with friends after a concert and we were impressed by the quality of service and sleep that we all had. I would stay here again as we had NO issues and liked the value that we got for our dollar.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Samuel B, Thank you for such a nice review. Hope the concert was a good as your stay with us. Looking forward to having you stay again next time you are in London Ontario Sara Donkervoort General Manager More

Toronto, Ontario, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 14, 2014

I enjoyed my stay here, it was relaxing and very nice, besides my neighbours who were part of a sports team & were very loud. The breakfast was delicious with many great options. Enjoyed the Gym facility! I will definitely be staying here when I'm in London or will start considering the Holiday Inn as one of my #1 options... More

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Christine C, Thank you for taking the time to share with us about your recent stay. It is nice to know that you had a chance to experience the hotel while you were here, from the selection at breakfast to the fitness centre. Next time you are with us please do not hesitate to call down to the front desk... More

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Additional Information about Holiday Inn Express & Suites London Downtown

Address: 374 Dundas St., London, Ontario N6B 1V7, Canada
Phone Number:
Location: Canada > Ontario > London
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites London Downtown 2.5*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Hotel And Suites London Downtown
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express & Suites London Downtown Ontario

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