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All 41 London hotels

Holiday Inn Express & Suites London Downtown

2.5 of 5 Hotel   |   374 Dundas St., London, Ontario N6B 1V7, Canada
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69%
Ranked #16 of 41 hotels in London
A recent review
4 of 5 stars reviewed 6 days ago
Alex R Toronto, Canada
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148 people have reviewed this hotel

Traveler rating
    40
    58
    37
    4
    9
See reviews for
34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is quite average in amenities - nothing fancy but everything is relatively updated. Location is excellent - very close to major London attractions and restaurants. And the best quality is that the rooms are quiet. However the price is fairly exorbitant for what you get - nearly $170.00 for a generic room.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Alex R, Thank you for taking the time to write a review about your recent stay with us. We are happy to hear you were able to take advantage of the many specialties downtown London has to offer. Within the hotel industry, rates do fluctuate depending on availability and during August, London was high in demand. We hope that you... More

Ottawa, Canada
Top Contributor
64 reviews 64 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had several rooms with family for a sports tournament in the city. Clean, comfortable and central... Certainly did the job for the weekend... and the included continental breakfast did the job with the teenage contingent :) Only issue with one member of the party was the rate was different on different nights.... the first night (Thursday) was prominently displayed, but... More

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

TravelinMan314, Thank you for sharing your experience at our hotel for others to read. We are glad that you enjoyed your stay with us and all members of your party were equally as happy. In regards to rates, they change on a regular basis but they are verified during check-in. If you have any further questions specifically, I would be... More

Aarhus
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here during a business trip and were satisfied with the quality of service. I would stay here again if needed -the place is nice, quiet and clean at a reasonable price. The breakfast is standard without being anything special.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

vicovico, Thank you for choosing our property and for taking the time to write a review. We are happy to hear we were able to meet your service expectations and hope you had an opportunity to try our seasonal fruit options. We look forward to welcoming you back next time you are in London Ontario. Thanks again, Sara Donkervoort General... More

Brisbane, Australia
Top Contributor
85 reviews 85 reviews
53 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 26, 2014

Stayed here with friends after a concert and we were impressed by the quality of service and sleep that we all had. I would stay here again as we had NO issues and liked the value that we got for our dollar.

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Samuel B, Thank you for such a nice review. Hope the concert was a good as your stay with us. Looking forward to having you stay again next time you are in London Ontario Sara Donkervoort General Manager More

Toronto, Ontario, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 14, 2014

I enjoyed my stay here, it was relaxing and very nice, besides my neighbours who were part of a sports team & were very loud. The breakfast was delicious with many great options. Enjoyed the Gym facility! I will definitely be staying here when I'm in London or will start considering the Holiday Inn as one of my #1 options... More

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Christine C, Thank you for taking the time to share with us about your recent stay. It is nice to know that you had a chance to experience the hotel while you were here, from the selection at breakfast to the fitness centre. Next time you are with us please do not hesitate to call down to the front desk... More

Cambridge, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 14, 2014

We stayed one night (July 6th, 2014) for a concert at Budweiser Gardens. The hotel is a 15 min walk down Dundas Street to the venue, with parking on-site. I often stay at HIE while traveling on business in the US so I'm quite familiar with what you get. For a place to lay your head and fill your belly... More

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SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Darren M, Thank you for taking the time to tell us about your experience while staying with us in London, Ontario. Our central location is always an advantage to our guests with several restaurants and tourist attractions in the vicinity. We appreciate you bringing this issue to our attention and we have already notified our maintenance team and they rectified... More

South Wales
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed here for a week after travelling from the UK for my brother's wedding. The staff were always polite and helpful, everywhere was very clean and the cinnamon rolls at breakfast were to die for! The decor was quite dark in our room so looked a little dated but the beds and pillows were lovely and comfortable and it... More

Was this review helpful? Yes
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Taffy4220, Thank you for sharing your experience with us. We are so pleased to hear you enjoyed your visit with us. Unfortunately, Holiday Inn Express Hotels in Canada do not usually have a bar in the actual hotel but being centrally located downtown, there are plenty to choose from. We are glad that you enjoyed what the hotel did have... More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed for one night, in town for convocation. Service in the morning was pleasant, night staff was a little less welcoming. The housekeeping in our room was not up to much, there was hair in the sink and everything in the room was covered in a coat of dust. The fan that was running in the room was quite loud,... More

Was this review helpful? Yes 2
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Karen B, Thank you for sharing your recent experience at our hotel with us. Without reviews, good and bad, we would never know how to improve. I apologize for the issues that you had during your stay with us and I assure you I have already spoken with the housekeeping department about this matter. Thank you for the suggestion about... More

Flagstaff, AZ
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2014

We found this hotel by driving down the main street very late at night. I had forgotten that my cell phone didn't have service in Canada, so we couldn't look anything up online. We were very happy with what we found! Our check-in person was very cheerful and helpful, our room was huge and very clean. The breakfast the next... More

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

asb5, We are happy to hear that we were in the right place at the right time. :) We try our very best to deliver exceptional service and ensure our guests are welcomed and comfortable and after reading your review, we are glad that we were able to meet your expectations. Thank you for the great review, we look forward... More

Chatham, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 16, 2014

Not a bad hotel, friendly greeting, clean quiet room. I unfortunately had to leave too early to have the continental breakfast so I can not comment on it. The thing they could improve upon is to have secured parking, as this hotel is on a main street with lots of foot traffic in front and around the hotel. Regardless, if... More

Was this review helpful? Yes 1
SaraDonkervoort, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Theunderboss, Thank you for taking the time to share your experience at our hotel with others. I will be passing on your kind words for the staff to see so that they will continue to extend the same service they gave to you, to every guest and also your suggestions for parking to the management team. We look forward to... More

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Additional Information about Holiday Inn Express & Suites London Downtown

Address: 374 Dundas St., London, Ontario N6B 1V7, Canada
Phone Number:
Location: Canada > Ontario > London
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites London Downtown 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites London Downtown
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express & Suites London Downtown Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
For your pleasure, our excellent London accommodations offer you free high-speed wireless Internet access and a complimentary hot breakfast. Our hotel amenities also include a fitness centre & a business centre. We hope you will explore our exceptional London hotel deals and rates as you start planning your trip to London, Ontario today. ... more   less 
Number of rooms
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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