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Delta London Armouries


Delta London Armouries
Hotel class 4 of 5
325 Dundas Street, London, Ontario N6B 1T9, Canada
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Traveler Reviews

85% Recommend
3.5 of 5 stars 49 reviews
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1 of 5 stars
cirrusa45 1 contribution
London
May 11, 2009 | Trip type: Couples

My wife an I went to the Delta for the buffet and mothers day and were charge $94 for 2 buffets ($47 each). I would never go back!!!! more

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4 of 5 stars
2RNS 3 contributions
Frankfort, Illinois
May 10, 2009 | Trip type: Couples

We stayed on May 6th, 2009. We were on our way to Niagara Falls from the Chicago area and thought this would be a nice stopping point for an overnight stay. We were very pleased with our choice. We based our choice on viewing the reviews on Tripadvisor and its location to the restaurant we wanted to dine at (also... more

Management response from
luvsdelta, Guest Services Manager

Dear 2RNS, I'm delighted to hear how much you enjoyed your stay with us here at the Delta London Armouries Hotel! It is our goal here to surpass all of our guest's expectations during every stay and I'm very happy to read the Lisa, Cynthia and Chris were all able to add special touches to make your time in London...

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5 of 5 stars
bratman7 2 contributions
Mississauga, ON
Mar 15, 2009 | Trip type: Solo travel

i have just literally returned from this hotel today. I was in town for a concert, and really all I wanted was a place to crash after hanging out with my friends there. I chose the hotel initially because I got a good rate on a queen room, and it seemed to be rated well. The entrance / lobby /... more

Management response from
luvsdelta, Guest Services Manager

Dear bratman7, Thank you for taking a moment to share your experience. It is our goal here at the Delta London Armouries Hotel to exceed all our guest's expectations and I'm very happy to hear you thoroughly enjoyed your time with us. With our convenient location within minutes of the John Labatt Centre we are the perfect hotel for accommodations...

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4 of 5 stars
waterloo4 3 contributions
ontario, Canada
Feb 13, 2009 | Trip type: Family

We stayed at this hotel 5 years ago and really liked it. Recent reviews of the Delta have not been very good but based on our previous stay we decided to book this hotel again. The hotel is a nice departure from the regular chain hotels. It is build around a armoury and has some very nice brick work in... more

Management response from
luvsdelta, Guest Services Manager

Dear Waterloo4, Thank you for your feedback in regards to your most recent stay here at the Delta London Armouries Hotel. I'm delighted to read that you enjoyed your stay just as much as you did 5 years ago. We are continuously improving our facility with renovations to both our guest rooms as well as public areas including the installation...

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1 of 5 stars
Trek8000 4 contributions
Ontario
Jan 2, 2009 | Trip type: Couples
1/1 found this review helpful

Old and tired is the best way to describe the hotel. Front desk and valet service under staffed and poorly organized. Room was OK but the bathroom was terrible. Black Mold in bathroom and tile grout was dirty. We were there for a wedding and some gifts were stolen. Security did nothing nor did they care. This hotel certainly did... more

Management response from
luvsdelta, Guest Services Manager

Dear Trek8000 I’m sorry you found your stay disappointing. I can assure you that the incident regarding the wedding you attended was handled to the best of our hotel staffs ability during a busy New Years Eve. Our Wedding coordinator has been in touch with the Bride and Groom to ensure all gifts were recovered. They were more than pleased...

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2 of 5 stars
Bonjour_d'Ottawa 7 contributions
Ottawa
Oct 5, 2008 | Trip type: Solo travel

Stayed here for 2 nights during Homecoming weekend and paid $200 with the group rate (class block booking) -- ouch. Hotel is very 1970s in decor and the air is really quite stale in the rooms. Despite the fact that I had booked months in advance, my room was not ready at 9 pm Friday evening. I had booked an... more

Management response from
luvsdelta, Guest Services Manager

Dear Bonjour_d'Ottawa, We appreciate you taking a moment to let us know how your stay went. Our 'Executive Rooms’ or Armouries Rooms which are situated in the more historical part of the building offer a unique Victorian style décor and deep jetted Jacuzzi tub, however I'm sorry there were noise disturbances during the evening. We take every precaution we can...

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2 of 5 stars
Jojicat 18 contributions
Rochester
Sep 29, 2008 | Trip type: Couples

We stayed here for 3 nights on holiday but were disappoiinted with the hotel. The initial impression was quite good with the reception looking clean and bright even though there was a strong chlorine smell in the air due to the proximity of the pool. However, on going to our 11th Floor Premier room we were concerned that the corridor... more

Management response from
luvsdelta, Front Office Manager

Dear Jojicat, I appreciate your comments in regards to your stay on September 29th. I would like to apologize for the disappointment you experienced with regards to the rooms you were checked into. I would like to inform you that we are in the process of renovating a large number of guest rooms and hallways to create a more modern...

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5 of 5 stars
Lulu017 3 contributions
Ontario
Sep 7, 2008 | Trip type: Family

My mother and I had to stay in London for a few days while my father went in a recovered from surgery. The first night we stayed at the university hotel and relised that though it was a good deal it was not comfortable and we were more stressed in the end. On our second day my father took a... more

Management response from
luvsdelta, Guest Services Manager

Dear Lulu017, Thank you for your reviews in regards to your visit to the Delta London Armouries Hotel. It is our goal here at the Armouries to exceed all of our guest's expectations and I'm very happy that our staff was able to make a stressful evening into a relaxing and comforting experience for you. We are always happy to...

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4 of 5 stars
hamelm 1 contribution
hamelm
Aug 9, 2008 | Trip type: Family

The Hotel was very beautiful, clean and the staff was very helpful and polite. We booked a room with Hotels.com and the picture on the web site showed these bed with great looking duvet covers and there are two different rate. There are no explanation of the different rates. When we walked into the room, the beds were very lob... more

Management response from
luvsdelta, Guest Services Manager

Thank you for your positive feedback. I’m delighted to hear our staff was able to address your concerns upon arrival to your room and ensure your stay was enjoyable. The Armouries Grille prides itself on offering a wide range of menu items to suite all tastes! Although Downtown London does have a bit of a parking shortage, we are happy...

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5 of 5 stars
Baltzan 30 contributions
Saskatoon, Canada
Jul 29, 2008 | Trip type: Family

I booked our room via email with the reservation manager, Rita Macdonald. I had many questions and several requests all of which she handled in a most professional manner.Upon arrival I discovered that we had been upgraded. We were on a SHADES OF SUMMER package which was excellent value. While there was no doorman/bellhop at the door when I checked... more

Management response from
luvsdelta, Guest Services Manager

Dear Baltzan, Thank you for taking the time to provide the readers of TripAdvisor with your thoughts on our hotel. I'm delighted that Rita was able to provide you with such personalized service and that you found all of our staff to be friendly and accommodating with every interaction. I would like to take a moment to mention that rooms...

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Delta London Armouries Also Known As

Address: 325 Dundas Street, London, Ontario N6B 1T9, Canada
London Hotels Delta London Armouries
3.5/5.0
49