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All 42 London hotels

Ivey Spencer Leadership Centre

3.0 of 5 Hotel   |   551 Windermere Road, London, Ontario N5X 2T1, Canada
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86%
Ranked #4 of 42 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Rv3V Vancouver
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161 people have reviewed this hotel

Traveler rating
    95
    43
    8
    12
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Vancouver
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ivey Spencer Leadership Centre is an ideal place to stay when you are visiting London and the University of Western Ontario. Conveniently located just north of campus in extensive grounds, this converted country house now operates as a conference centre and hotel. Free parking, free internet, and some homely touches like free coffee, tea, hot chocolate and fruit make... More

Review collected in partnership with this hotel

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for taking the time to share your recent experience here at Spencer. We appreciate your feedback. I am happy to hear that you enjoyed your stay and that both our facility's location and the facility itself made your trip more pleasant. We look forward to welcoming you back to Spencer. Sincerely, Derek Grimaldi General Manager More

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I received a very warm welcome as soon as we walked through the door! On the way to our heritage room in the north part of the building we were surprised to find a wonderful array of snacks available on the third floor, some of which we took to our room to enjoy. The map we were... More

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for taking the time to share your experience regarding your stay with us. I am happy to hear that you enjoyed your stay and you found our staff welcoming and pleasant. We strive to make our guests feel at home at Spencer and I am glad that you will choose to stay with us again upon your next... More

Toronto, Canada
1 review
2 of 5 stars Reviewed 1 week ago

My son had an audition at the U of Western. This was my first visit to London. Went for Audition Two weeks prior in Montreal and stayed at the Holiday Inn. We decided to try the Ivey Spencer after the great reviews. Well, I quickly learned not to believe everything you read. The place was indeed quiet and clean. The... More

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for sharing your experience with us. I am truly sorry that we did not meet your expectations during your recent stay with us. Consistency and execution are key components of our delivery promise and in this case we failed to live up to that promise. We have reviewed your feedback as a team and are looking at our... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stay here to be near U of Ontario Western and this is my second visit. As a very frequent traveler I am compelled to write to commend the friendly, solicitous service here. Everyone here seems to really care about delivering a great experience for their guests. Seldom do you see this level of effort outside of 5 star hotels.... More

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for taking the time to share your experience while staying with us. I appreciate your comments and feedback and I am happy that you enjoyed your stay. Our staff do make the difference and I am pleased that they made your stay with us enjoyable. We look forward to welcoming you back to Spencer. Sincerely, Derek Grimaldi General... More

London
1 review
4 of 5 stars Reviewed March 9, 2014

Clean, comfortable, quiet, easy access location. I have been staying in this hotel for years now whenever I visit my sister in London. HOWEVER, I'm not happy with the HUGE increases in cost when there is a special event going on in London (2.5x the normal fee!) plus on my most recent stay, I was charged an extra $10 for... More

Review collected in partnership with this hotel

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for sharing your feedback regarding your recent stay with us. I am happy that you have enjoyed staying with us in the past - but do apologize for your recent experience. Our rates do fluctuate from day to day - a room on one day may cost more than another - but it sounds that this was not... More

London
1 review
5 of 5 stars Reviewed March 3, 2014

The location ensured the hotel would be very quiet. I was impressed with how good the food was, and the lounge staff were fun and interactive. The front desk staff were friendly and prompt with service. Overall, a great experience.

Review collected in partnership with this hotel

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to share your experience. I am pleased that you enjoyed your stay and we were able to create a positive experience for you. We hope to see you again. Sincerely, Derek Grimaldi General Manager More

Dalwallinu, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed February 14, 2014

My husband attended a seminar there and I tagged along. The staff were wonderful, very pleasant and very helpful. We were there in winter and the grounds were beautiful, would love to return in summer months to see the contrast. The restaurant was very good, great food and great service. We arrived just prior to the restaurant closing, but they... More

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed your stay and the guestroom, dining, laundry and grounds helped to make your experience here enjoyable. The grounds are beautiful in the spring/summer/fall - and we would love for you to come back and experience Spencer in nicer weather. We look... More

Port Burwell, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 14, 2014

We booked the Valentines Day Special. Upon entering the room, we noticed there was no champagne or chocolate covered strawberries (included in the special). It took the restaurant almost two hours to bring it up and it was not even shown on our reservation that we had booked the Vday special. As a result we had to delay and reschedule... More

Review collected in partnership with this hotel

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for sharing your experience with us. I am truly sorry that we did not meet your expectations during your recent stay with us. Our Valentine package was only to be available on February 14th and 15th - we have looked into your reservation and see that there was a glitch that allowed you to book earlier than those... More

Waterloo, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2014

I booked this hotel because it is very close to the hospital.I was pleasantly surprised with our stay here. The rates are very good, the rooms are a bit on the small side, but more than adequate,the bathrooms have been updated.The only real complaint I have, was the mattress was quite hard and for me, quite uncomfortable.The coffee stations more... More

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for sharing your feedback regarding your recent stay. I am happy to hear that you enjoyed many features of our property. The grounds are definitely pretty to look at this time of year - but in the summer they are even better! We have on site sand volleyball, basketball and bicycles to use to explore the area. Hopefully... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2014

I was really pleasantly surprised with my stay here and would definitely recommend it to colleagues and go back myself. I was there for one night on a work trip. The service was great, they went out of their way to make me feel comfortable and accommodate me. I think this hotel is really well situated. It's on a beautiful... More

Was this review helpful? Yes
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed your stay and that you would return when again visiting the London area. I do apologize for the temperature and cleanliness of your room - I will be following up with the appropriate departments to remedy... More

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Additional Information about Ivey Spencer Leadership Centre

Also Known As:
Ivey Spencer Leadership Centre Hotel London
Ivey Spencer Leadership Centre Hotel
Ivey Spencer Leadership Centre London, Ontario
Address: 551 Windermere Road, London, Ontario N5X 2T1, Canada
Phone Number:
Location: Canada > Ontario > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in London
#5 Business Hotel in London
#7 Family Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ivey Spencer Leadership Centre 3*
Official Description (provided by the hotel):
As Southwestern Ontario's only IACC approved conference hotel, this historic Georgian estate situated on 30 parkland acres provides the perfect backdrop for meetings, events and comfortable guestroom accommodations. The Ivey Spencer Leadership Centre offers a truly distinctive experience that is sure to nourish the mind, body and spirit. ... more   less 
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