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Ivey Spencer Leadership Centre

#6 of 42 Hotels in London
Certificate of Excellence
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551 Windermere Road, London, Ontario N5X 2T1, Canada
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Ivey Spencer Leadership Centre
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306 Reviews from our TripAdvisor Community

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London, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

Food was good. Room was clean. Slow check in. Wait staff was great. Not a variety of alcohol in the one room we were in. Beds were comfortable. Nice size bathroom. Bathrooms located everywhere in building.

Review collected in partnership with this hotel

Helpful?
Thank taran586
Blenheim
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a big fan of the Ivey. This is the 3rd year that we have held our event with them. The food is ALWAYS excellent. The staff are extremely friendly and accommodating. I would HIGHLY recommend this facility. Glynis and her staff rock.

Review collected in partnership with this hotel

Helpful?
Thank amycB6952GZ
Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

For me, the most important part of any hotel stay are the people and the food. At the Ivey Spencer Leadership Centre - both were top notch. The buffet was delicious and full of variety. Staff were attentive, friendly and always willing to help. Their efforts made our event a success.

Review collected in partnership with this hotel

Helpful?
Thank F5793DQemilyh
Lakefield
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent stay, friendly staff and amazing in-dining catering services. Bathrooms and beds were absolutely amazing. Room was a bit small, but had a lovely view. Check in, reception, and check out was a breeze and a very quick process. Highly recommended for the price.

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Helpful?
Thank M4007CNjackh
Kapuskasing, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good services. Foods was heathly and well served. There is no bad comments for the use of that place as a business meeting. Every request is execute right away without issue. Lot of professional associates.

Review collected in partnership with this hotel

Helpful?
1 Thank 982pierrelest
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am happy to hear that you enjoyed your meeting that was held here - and our food/facility and staff added positively to your experience. We look forward to hosting you during your... More 

Toronto, Ontario
1 review
4 of 5 stars Reviewed 1 week ago

This is my second stay at this property; the first stay because I had to (I was attending a course) and the second stay by choice because I was very satisfied with the first one. Comfortable rooms, great service, and terrific grounds. The only reason I didn't give it 5 stars is, as with anything, there is always room for... More 

Review collected in partnership with this hotel

Helpful?
Thank MissMcfoy
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am pleased to hear that you enjoyed your first stay so much that you choose to stay with us a second time. We value your loyalty and will continue to work hard... More 

Guelph, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Missing the finer details. Why have a fancy glass shower, if there's mold. The bed and furnishings were nice, but the walls of the room had cracks and overall, smelled musty. Won't be staying here again.

Review collected in partnership with this hotel

Helpful?
Thank agill245
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for sharing your experience with us. I am truly sorry that we did not meet your expectations during your recent stay with us. I apologize that the room was not up to our standards - we appreciate your feedback and will look into the issues you have commented on in your review. Thank you. Sincerely, Derek Grimaldi General... More 

UK
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a great 3 day course, and although business led, had a great time and really enjoyed the course and facilities. Staff were very helpful and friendly, with the ever present excellent food being found everywhere.

Review collected in partnership with this hotel

Helpful?
Thank johnpH7677KA
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am happy to hear that you enjoyed your course and our facility. I am also pleased that our staff and food helped add to your experience. We look forward to hosting you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent one night at this hotel. I was immediately greeted by the kind hotel staff who checked me in quickly and efficiently. I stayed in a suite and it exceeded my expectations. The living room was beautifully furnished and cozy. There were impressive features like remote control candles and a full cable box/HDTV. The room was very clean. I... More 

Helpful?
Thank Shelby J
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. Word of mouth is best advertising we can have - we appreciate your recommendation. I am so glad that you enjoyed so many elements of your stay. We look forward to hosting you... More 

London, Canada
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed December 17, 2015

Was at Spencer Hall for a company Christmas luncheon and bad experience. Food was cold - potatoes & turkey and trays were empty (no fish, no stuffing) it was such a disappointment after looking forward to the event. Took forever to get a glass of water refilled, not all the plates were clean.....just a bad experience. Will recommend we go... More 

Helpful?
Thank K C
DerekG273, General Manager at Ivey Spencer Leadership Centre, responded to this review

Thank you for sharing your experience with us. I am truly sorry that we did not meet your expectations during your recent lunch with us. Consistency and execution are key components of our delivery promise and in this case we failed to live up to that promise. I am sorry that your experience was not satisfactory and do hope you... More 

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