Beautiful setting, excellent service, clean and upscale room, great price and amazing breakfast buffet!
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Beautiful setting, excellent service, clean and upscale room, great price and amazing breakfast buffet!
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Dear valued guest,
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer.
We look forward to hosting you during your next trip to London.
Sincerely,
Derek Grimaldi
General Manager
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Other reviews comparing the Ivey Spencer Leadership Centre with a university dorm room are very accurate. Walking long distances through mazes to get to your very small room are also accurate. Milling through student sprawled about and through many business men it again true to the experience. Groups of people standing in the hallway, talking, outside your room is very...
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Dear valued guest,
I am sorry to hear that there were aspects of your stay that did not meet your expectations. Our leadership team has reviewed at length your concerns and they are in the process of rectifying those issues to ensure they do not happen again.
This summer we will be installing new pillow top mattresses in our Heritage...
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I stayed two nights here for an event at Western, and had a wonderful visit! The staff were kind and welcoming, and allowed me to check in early (I arrived at 11 am), and upgraded me with no charge because my own room type wasn't ready. Everyone went out of their way to make sure their guests were having a...
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Dear valued guest,
Thank you for your feedback regarding your recent stay with us.
We strive to make our guests feel comfortable and welcomed when they are at Spencer and I am pleased that you enjoyed your stay with us.
We hope to see you again - perhaps your next stay with us will be in the summer time and...
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The room was fantastic, with all the amenities one could want. The bathroom was very luxurious as well, with a beautiful huge, glassed-in shower. The room service was fast, courteous, and delicious. The buffet on the Sunday morning was not to be missed. The best buffet I've ever had in a hotel anywhere. I would recommend this hotel to anyone...
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Dear valued client,
Thank you for your feedback on your stay at Spencer. I am glad you enjoyed the many amenities we have to offer.
We are committed to providing exceptional service and look forward to seeing you on your next visit to London.
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I must say I booked the Ivey Spencer Leadership Centre on line because the pictures intrigued me and it did not dissapoint.
I had a great stay, the check in was fast, the rooms very cozy, the staff very helpful and knowlageable about the area. Love the specialty coffee machines in the lobby too.
I will be back.
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Dear valued guest,
Thank you for your feedback regarding your stay at Spencer.
Since your stay with us we have put into place new procedures that will assist our guests in
getting to their guestrooms in a speedy manner. Increased signage and staff assistance will hopefully improve this aspect of checking in.
We are pleased to offer two distinct room...
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I am a Western Alumni who was returning to London to visit some friends and reminisce about my university days. I chose this hotel because 1) the price is reasonable and 2) the proximity to the university. I do want to say that I have made similar concerns known to the hotel manager, and talked to him personally after my...
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Stayed here recently for one evening. Beautiful historic buildings set in a secluded tranquil location, provides you with an escape from everyday life. Food was amazing, outstanding friendly service, and staff went out of their way to please. Enjoyed the new outdoor lounge area with natural gas-lit fire pit. Smaller renovated rooms are comfortable and cozy. Great place to host...
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Stayed here 2 nights recently while visiting my daughter who attends the University of Western Ontario which is very close to the Ivey Spencer Leadership Centre. I didn't eat here so can't comment on the dining but I saw 2 very large groups dining there one evening and everyone seemed very happy. It's not a typical hotel - it has...
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Our organization has now hosted a number of events with Ivey and truly it is the cream of the crop. Year after year staff recognize and remember not only us but our guests, and it makes everyone feel spectacular. I personally travel a lot for business, and these beds are the most comfortable beds a business traveller could hope for....
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Hotwire boasted that the Ivey Spencer leadership hotel was a Boutique hotel. The Ivey Spencer hotel advertises their bathrooms as being boutique in style. Please dear reader do not be misled either description. While it is true the property is stunning and the exteriors of the historic structure are impressive. Let’s face it, especially when the weather is changing to...
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Dear Valued Guest,
Thank you for taking the time to share your comments about your recent stay at Ivey Spencer Leadership Centre.
I am sorry to hear that there were aspects of your stay that did not meet your expectations. Our leadership team has reviewed at length your concerns and they are in the process of rectifying those issues to...
More
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