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Ivey Spencer Leadership Centre

3.0 of 5
551 Winderemere Road, London, Ontario N5X 2T1, Canada
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Ranked #12 of 40 hotels in London
4.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveler rating
    17
    3
    5
    4
    3
Date Rating
Bobby L
Windsor, Canada
1 review
5 of 5 stars Reviewed January 17, 2012

I must say I booked the Ivey Spencer Leadership Centre on line because the pictures intrigued me and it did not dissapoint. I had a great stay, the check in was fast, the rooms very cozy, the staff very helpful and knowlageable about the area. Love the specialty coffee machines in the lobby too. I will be back. More

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Scott_Powell
Calgary, Alberta
Contributor
17 reviews
46 helpful votes
2 of 5 stars Reviewed December 15, 2011
1
person found this review helpful

I am a Western Alumni who was returning to London to visit some friends and reminisce about my university days. I chose this hotel because 1) the price is reasonable and 2) the proximity to the university. I do want to say that I have made similar concerns known to the hotel manager, and talked to him personally after my... More

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Todd H
London, Ontario, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed December 6, 2011
1
person found this review helpful

Stayed here recently for one evening. Beautiful historic buildings set in a secluded tranquil location, provides you with an escape from everyday life. Food was amazing, outstanding friendly service, and staff went out of their way to please. Enjoyed the new outdoor lounge area with natural gas-lit fire pit. Smaller renovated rooms are comfortable and cozy. Great place to host... More

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MarylandNed
Maryland, USA
Contributor
11 reviews
7 helpful votes
5 of 5 stars Reviewed December 4, 2011
1
person found this review helpful

Stayed here 2 nights recently while visiting my daughter who attends the University of Western Ontario which is very close to the Ivey Spencer Leadership Centre. I didn't eat here so can't comment on the dining but I saw 2 very large groups dining there one evening and everyone seemed very happy. It's not a typical hotel - it has... More

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Sarah C
St. Catharines, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed November 30, 2011
1
person found this review helpful

Our organization has now hosted a number of events with Ivey and truly it is the cream of the crop. Year after year staff recognize and remember not only us but our guests, and it makes everyone feel spectacular. I personally travel a lot for business, and these beds are the most comfortable beds a business traveller could hope for.... More

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Lara D
Windsor, Canada
1 review
1 helpful vote
2 of 5 stars Reviewed November 24, 2011
1
person found this review helpful

Hotwire boasted that the Ivey Spencer leadership hotel was a Boutique hotel. The Ivey Spencer hotel advertises their bathrooms as being boutique in style. Please dear reader do not be misled either description. While it is true the property is stunning and the exteriors of the historic structure are impressive. Let’s face it, especially when the weather is changing to... More

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Strathroy6ontheGO, General Manager at Ivey Spencer Leadership Centre, responded to this review
November 28, 2011

Dear Valued Guest, Thank you for taking the time to share your comments about your recent stay at Ivey Spencer Leadership Centre. I am sorry to hear that there were aspects of your stay that did not meet your expectations. Our leadership team has reviewed at length your concerns and they are in the process of rectifying those issues to... More

SolutionsGroup
New York City, New York
Contributor
15 reviews
13 helpful votes
1 of 5 stars Reviewed November 22, 2011
1
person found this review helpful

Was there for a whole week for an event. The restaurant is nicely run although there was an evening when roast was being served and the person cutting the meat said "if you want it cooked more then you HAVE TO WAIT" though there were only two other people waiting. There's a better way to say "please wait while I... More

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Strathroy6ontheGO, General Manager at Ivey Spencer Leadership Centre, responded to this review
November 28, 2011

Dear Valued Guest, Thank you for sharing your experience with us. I am truly sorry that we did not meet your expectations during your recent stay with us. Consistency and execution are key components of our delivery promise and in this case we failed to live up to that promise. We have reviewed your feedback as a team and are... More

Van3406
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed November 18, 2011

If you are feeling nostalgic for university living, then this is the place for you. It is a budget operation and the room is good value for the money, although it has the look and feel of a grad student residence. The restaurant is open for breakfast only until 9 am and the university dining experience is carried through there,... More

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Strathroy6ontheGO, General Manager at Ivey Spencer Leadership Centre, responded to this review
November 22, 2011

Thank you for your feedback during your recent stay at Spencer. We are pleased to offer two distinct room types on property - our Heritage Guestrooms and our more spacious Ivey Guestrooms. Please feel free to contact me directly on your next visit to London as I would be pleased to offer a complimentary upgrade to one of our larger... More

Parren75
Kent, England
Contributor
16 reviews
66 helpful votes
3 of 5 stars Reviewed October 11, 2011

This hotel was satisfactory. I think that they are over charging for the rooms though as they are quite expensive and not very special. The first night our room had a leak above the shower unit late at night just as we were wanting to go to sleep, the staff sorted it out quickly though. You can hear an awful... More

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Strathroy6ontheGO, General Manager at Ivey Spencer Leadership Centre, responded to this review
October 20, 2011

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. It is through comments such as yours that we are able to evaluate our services and enhance the guest experience. The Starbucks in–room coffee program came to be as a... More

gma-pam
Michigan
Contributor
11 reviews
12 helpful votes
5 of 5 stars Reviewed September 12, 2011

We were attending a snow birds reunion and this was the designated hotel. It was lovely. Rooms very small and no king beds, but the rooms were newly redecorated and very clean. The executive wing has an elevator, the other wing does not. Lovely lounge areas with fresh fruit, coffee, tea and hot chocolate available all the time for guests.... More

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