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Radisson Hotel & Suites London


Hotel class 3.0 of 5
855 Wellington Road South, London, Ontario N6E 3N5, Canada
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Reviews you can trust

60% Recommend
3.0 of 5 stars 23 reviews
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By trip type
All (23)
[ Date ] [ Rating ]
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3 of 5 stars
Iluvkids   30 contributions
nevada
Nov 11, 2009 | Trip type: Family

We spent five nights in a king suite for a rate of $76USD a night. Very basic accomadations here. I have had much better values elsewhere. The front desk was always very friendly so I cannot fault them. Appreciated the free internet and newspapers. The kids liked the indoor pool. There are much nicer places to stay at the 401... more

Management response from
RadissonHotelLondon, Director of Operations

Thank you very much for taking the time to review our property. I was glad to hear that our staff was able to provide exceptional service throughout your stay. Please be assured that we will continue to use guest feedback about the condition and quality of their guest room to improve our overall product. Safe Travels

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2 of 5 stars
ztravelBuffalo_NY   1 contribution
Buffalo, NY
Nov 4, 2009 | Trip type: Business, Solo travel

This Radisson is in need of a renovation! My first room was dirty, but I was quickly moved to another larger room. Cleaner but best described as "dingy". Old furnishings, with stains, old towels, old cheap lamps. Everything about the room said old, tired and second rate. Seemed very much like an old roadside motel instead of the $120 a... more

Management response from
RadissonHotelLondon, Director of Operations

Thank you very much for taking the time to write a review of the Radisson Hotel & Suites London. You can be assured that we take all of our guest feedback very seriously. All of our guests will be happy to here we have many updates planned for the upcoming months and year in order to improve the level of...

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4 of 5 stars
robertj1277   24 contributions
Belle River, Ontario
Oct 29, 2009 | Trip type: Business, Solo travel

For $63 a night this hotel was pretty good. Its in a decent location to the South London commercial area, but a bit away from downtown. Check In was smooth and efficient and the staff was very friendly and attentive. The room was quite large. The beds were nice and comfortable. They have the Sleep Number Beds here. The room... more

Management response from
RadissonHotelLondon, Director of Operations

Thank you very much for taking time to post a review of the Radisson Hotel & Suites London. I am glad to hear you enjoyed your stay and we look forward to taking care of you during your next trip to London.

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3 of 5 stars
abcdefghOttawa   1 contribution
ottawa
Sep 12, 2009 | Trip type: Couples

We had prepaid the room for 3 nights, upon leaving we were told the room was paid no balance left, but to our surprise a couple a days later these people took the liberty in using our credit card to charge us the full amount a second time, and this without our consent or knowledge. Contrary to the charge time;... more

Management response from
RadissonHotelLondon, Director of Operations

Thank you very much for your feedback after your recent stay at the Radisson Hotel & Suites. Please be assured that we take your concerns about your credit card integrity very, very seriously. I trust the rest of your stay went well and will contact you personally. Sincerely Craig Jones Director of Operations

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4 of 5 stars
MassIS300   31 contributions
Western Massachusetts
Aug 8, 2009 | Trip type: Family

Stayed at the Radisson for 1 night as a quick pit-stop on a trip through Canada. Location was convenient - just off of 401. The views around the hotel aren't that great as all of the hotels are in strip-mall-type locations. Check-in was quick. Upgraded to a suite when I arrived, which was nice with kids (age 6 and 8).... more

Management response from
RadissonHotelLondon, Director of Operations

Thank you very much for your feedback after your recent stay. On behalf of all of the staff at the Radisson Hotel & Suites London we are glad to hear you enjoyed your stay and look forward to see you during your next trip to London. Safe Travels

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1 of 5 stars
netgeek   17 contributions
Ontario
Apr 4, 2009 | Trip type: Family

When I arrived at this property I was greeted by the friendly front desk staff. I booked a standard room, however I was informed that I could get upgraded to a king suite. The only catch was that it was a smoking room (I had requested non-smoking). They were willing to provide free breakfast as well. So I decided that... more

Management response from
RadissonHotelLondon, Director of Operations

Thank you very much taking the time to review our property on Trip Advisor. As stated throughout your review your stay was not up to the level of service and standards that we normally provide to our guests. Please be assured that we will do our best to contact you personally. As well you can be assured that the issues...

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4 of 5 stars
superroadtripper   18 contributions
Toronto
Jan 22, 2009 | Trip type: Business

I stayed at the Radission in January 2009 for several days for business. This hotel is clean, and has comfortable "sleep number" beds. It is located on a main street off the 401, and has several restaurants, a movie theatre, and a mall located nearby. ( within walking distance ) The hotel has a steakhouse in it's lower level called... more

Management response from
RadissonHotelLondon, Director of Operations

Thank you very much for the review of our Hotel. Everyone at the hotel works very hard to ensure all guests have a great stay. Although we haven’t renovated our washrooms yet we value input from our guests when renovations are made. Thank you once again. Safe Travels

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4 of 5 stars
coolusername   12 contributions
Toronto
Nov 24, 2008 | Trip type: Couples

We were driving to spend time with family but decided to treat ourself on the way to a lovely romantic excursion. We purchased the Radisson's "Romance" Package, came with a king size room, breakfast in bed, champaigne and truffles. The price was perfect. It also came with a discount coupon from the neighbouring restaurant. The room was very nice- a... more

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4 of 5 stars
rocky54   3 contributions
Toronto Ontario Canada
Jul 25, 2008 | Trip type: Family

We stayed only for a few days but had a great time. The location was excellent ..close to White Oaks Mall, Chapters, Futureshop and many many fine restaurants. Rooms were clean, comfortable and even had the sleep number beds. Staff was very helpful and friendly. Free parking in front and back of the hotel. Renovation was ongoing but not at... more

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4 of 5 stars
ikelmay   10 contributions
british columbia
Jan 13, 2008 | Trip type: Couples

We got a great deal on the hotel through Priceline so we were probably favourably disposed to the property before arrival. Check in was smooth with an extremely helpful and upbeat front desk agent. Two bed standard room was comfortable, clean and warm. Decor is a little dated but everything worked, bathroom was clean. Pool and health facilities were in... more

Management response from
RadissonLondon, Guest Services Manager

We would like to say thank you for your pleasant comments we appreciate you taking the time to write them. We look forward to having you stay with us again in the future at the Radisson Hotel and Suites London.

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Radisson Hotel & Suites London Also Known As

  • Radisson Hotel London
  • Radisson London
  • Hotel London Radisson
  • London Radisson
Address: 855 Wellington Road South, London, Ontario N6E 3N5, Canada
London Hotels Radisson Hotel & Suites London
3.0/5.0
23