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All 42 London hotels

London Hotel & Suites

3.0 of 5 Hotel   |   855 Wellington Road South, London, Ontario N6E 3N5, Canada (Formerly Radisson Hotel & Suites London)
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London Hotel & Suites
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Ranked #26 of 42 hotels in London
A recent review
4 of 5 stars reviewed 1 week ago
Julka12 Windsor, Canada
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97 people have reviewed this hotel

Traveler rating
    12
    28
    35
    12
    10
See reviews for
45
11
5
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Windsor, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We booked on line and were glad we choose this hotel. The corner suite was quiet, very quiet. When we arrived we noticed that a few rooms had their doors open with small children on our floor. Could have been a team with young siblings gathering in the halls. No noise was heard. We had a very different experience when... More

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London, Canada
2 reviews
3 of 5 stars Reviewed 3 weeks ago

My reservation was made online with a smoking room specified. I was given a non smoking room. Due to the servers being worked on, it took almost half hour to fix the reservation. I was very tired (and a bit cranky) but upon entering the proper room I was pleasantly surprised. I had a King suite with a sleep number... More

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Iroquois, Canada
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 11, 2014

My husband and I recently had a family event to attend in London Ontario and selected the London Hotel and Suites as an alternative to the hotels we usually stay in for such family visits. The price was a big incentive and as we were not going to be spending much time in the room anyway taking a risk seemed... More

Was this review helpful? Yes 2
Niagara Falls, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 6, 2014

I arrived at the hotel without a reservation or credit card and was greeted with excellent service at check in. The room was very clean and comfortable. I had a corner suite which was roomy - the bed was very comfy and worked well. The tvs were also good. We had coupons for breakfast, which you can upgrade if you... More

Was this review helpful? Yes 1
Canmore, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

I had some apprehension about booking my 5 day stay at this hotel due to some of the reviews, but I'm very glad I did! The room was great, the staff very friendly, and the whole experience was far above what I was expecting. This is definitely the best value in London, and I will be booking here for all... More

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Shahzad M, General Manager at London Hotel & Suites, responded to this review

Dear Guest; Thank you for taking the time to post an excellent review regarding your most recent stay with us.I’m pleased you enjoyed your stay and I look forward to hosting you again on your next trip to London! Kind Regards, Shahzad Majeed General Manager More

London, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 28, 2014

I stayed at the London Hotel and Suites in February with my two daughters and my mother as we were making our way to Windsor to visit my Grandmother. I thought this would be a fun trip to stay in a hotel with a pool in winter with children. However, what was supposed to be a fun time turned into... More

Was this review helpful? Yes 1
Shahzad M, General Manager at London Hotel & Suites, responded to this review

Dear Guest; Thank you for sharing your experience. Please accept our deepest apologies for all the trouble and inconveniences caused. No excuses can be offered except we checked and ran all the tests to make sure everything is fine with our pool & hot tub. I would like an opportunity to invite you back. Please contact me personally and I... More

Brampton, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 23, 2014

I was absolutely disgusted by my stay and the professionalism of this hotel. We arrived late on Saturday night and I paid the extra money to have a late check out at 3PM. At 11am, I heard a housekeeper trying to open the door to my room that had the do not disturb hanging on it. At 12pm I was... More

Was this review helpful? Yes 2
Shahzad M, General Manager at London Hotel & Suites, responded to this review

Dear Guest: It certainly is very disappointing to read that you were not satisfied as you deserved. I truly apologize for the inconvenience you had. One side of our Do Not Disturb signs is the Room Service Request which some times caused misunderstanding. We are already taking the necessary steps and replacing all Do No Disturb signs as a part... More

Windsor
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 11, 2014

Went visiting a friend in London and he recommended this hotel. I had a warm welcome when I entered the Hotel. When checking in they informed me that they are under going renovation , but the room given was very, clean, good and spacious. Had a good night sleep. Next day before leaving I did inform the front desk that... More

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Shahzad M, General Manager at London Hotel & Suites, responded to this review

Dear Guest; Thank you for taking the time to post an excellent review regarding your most recent stay with us. Our goal is always to exceed guest expectations and we are always excited to see our guest leaving with the smile.I look forward to hosting you and your family again on your next trip to London. Kind Regards, Shahzad Majeed... More

Mississauga
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 11, 2014

I stayed here with my family last week. Excellent location just minute away from the shopping mall and restaurants. Front desk staff was pleasant, rooms are not bad need new TVs. Staff told me that soon TVs are getting replaced with flat panels. Pool is very nice and newly renovated. Overall, it was a good deal will come back again... More

Was this review helpful? Yes
Shahzad M, General Manager at London Hotel & Suites, responded to this review

Thank you very much for your kind comments; we will be indeed honored to welcome you back. I trust that traveling to London, it was a nice feeling of home, a memorable quick escapade. Thank you again and please let us know on your next visit as a valued repeat guest. Sincere Regards Shahzad Majeed General Manager More

Toronto, Canada
Top Contributor
100 reviews 100 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed February 9, 2014

They are currently renovating this location, but the renos and lack of pizzazz didn't bother me.  Actually drove by it because the signage is a bit weak. Reception staff was pleasant, but not top-notch. Did not receive wake up call as requested. Room was tidy and just OK.  Contacted management after I left the site and got a speedy and... More

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Additional Information about London Hotel & Suites

Also Known As:
London Hotel London
London Hotel And Suites
London Hotel
Radisson Hotel London
Radisson London
Hotel London Radisson
London Radisson
London Hotel & Suites Ontario
Address: 855 Wellington Road South, London, Ontario N6E 3N5, Canada (Formerly Radisson Hotel & Suites London)
Location: Canada > Ontario > London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 42 hotels in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — London Hotel & Suites 3*
Official Description (provided by the hotel):
Enjoy Our London, Ontario Hotel's Superior Location and Services. Ideally located near downtown London and minutes off the 401, the London Hotel & Suites is one of the leading London, Ontario hotels. Ideal for business and leisure travelers, the London Hotel & Suites is minutes from the London Health Science Centre, the University of Western Ontario, Fanshawe College, the John Labatt Centre, London International Airport and other popular sights in London, Canada. Hotel amenities include complimentary high-speed, wireless Internet access, an indoor pool and hot tub, a Fitness Centre and a Business Centre. Our London, Ontario hotel also specializes in hosting special events and small meetings, offering some of the best facilities in the city. ... more   less 
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