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Holiday Inn Hotel & Suites London

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855 Wellington Road South, London, Ontario N6E 3N5, Canada (Formerly London Hotel & Suites)
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Holiday Inn Hotel & Suites London
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Holiday Inn Hotel & Suites London
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15 reviews from our community

Traveler rating
    2
    8
    4
    1
    0
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6
1
Solo
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
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    (15)
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    (9)
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Winnipeg, Canada
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Was in town for work, downtown at the arena. We usually stay downtown, but our group must have gotten much better rates here. I didn't mind the new location, lots of food options nearby, and ample things to keep busy with. But it sure did make for a longer trip to get to work than usual. I think I'd prefer... More 

Was this review helpful? Yes 1
Mississauga, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

In town for my daughters swim meet - we found the beds super comfortable and our floor was super quiet which made for a great nights sleep. The room was quite large & appreciated the fridge. We took advantage of the 1/2 price apps Friday night after 8pm = great wings at a great price!

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Top Contributor
51 reviews 51 reviews
11 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I usually stay at the other Holiday Inn that is more downtown as it is closer to the area where I am working. This time it was booked so I thought I would give this location a shot. I believe they have just completed some renovations. At the time of my stay they were in the process of replacing the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear G Chris B, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know the room type received is up to your par and regarded the front desk friendly.... More 

Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 11, 2015

This hotel wasn't worth the money. Closet door was broken, no promised jet bath, broken fan, dated wall coverings and an ice dispenser that was out of order. Only giving this a three because the staff, who were full of life.

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest; We appreciate you taking the time to send in your comments to us in regards to your most recent stay. We are sincerely very sorry to hear of the issues you encountered during your accommodations with us. We will be sure to pass along all of these concerns to the appropriate departments in order to fine tune... More 

Senior Contributor
38 reviews 38 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 8, 2015

Quiet and clean! Great place to stop on way to the Falls. Very friendly staff. Temp in room was a bit hard to regulate but rooms were large with small fridge and sink area. Great restaurant attached/. Breakfast was delicious! Wish they'd have been open a bit later in evening to have a drink but otherwise great! Family friendly!

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Annette G; Thank you so much for being a valued guest. We appreciate you taking the time to send in your comments to us in regards to your stay! We are very pleased to hear that overall everything went well with your stay. We hope you enjoyed your day at the Falls as well! Please keep us in mind... More 

Toronto, Canada
Top Contributor
60 reviews 60 reviews
41 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed recently for a weekend with our kids. We had two rooms which were both clean and comfortable. Hotel staff were courteous and check-in and out was quite uneventful. Beds were "ok" from a comfort perspective. Much firmer than we were used to for a hotel but sleepable. We also ate at the restaurant for both a dinner and... More 

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Customer; Thank you very much for taking the time to send in your comments to us in regards to your most recent stay with us here at the Holiday Inn Hotel & Suites London. We are very thrilled to hear that you enjoyed your stay and your time with us and in the restaurant. We will be sure... More 

Burlington, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 20, 2015

Had a great time. our team booked a extra room for the team to get together in. What a great idea, well worth it! Kids had fun in the pool. Add $50.00 a day for breakfast (for four) it is not included.

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Robert A! So glad to hear you and your team had a pleasant stay with us! We are pleased to hear the Hospitality room worked out well for you and all the guests of the team. We always strive for 100% guest satisfaction and are very appreciative when we head great feedback such as this! We will be sure... More 

Peterborough, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2015

Service at the restaurant was a little bit slow and disorganized for Sunday breakfast, but the food was good and there were lots of options. Check in was smooth, and the staff at the front desk were very friendly and helpful. Lots of parking.

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear PTBO_Traveler; Thank you for being a valued Holiday Inn guest! We appreciate that you took the time to send in your feedback to us in regards to your most recent stay. We are very pleased to hear that you enjoyed your stay with us and that the restaurant was greatly enjoyed! We are very appreciative of your feedback in... More 

Windsor, Canada
Top Contributor
286 reviews 286 reviews
43 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed March 4, 2015

Located close to the 401 and about 15 from Budweiser Ctr. Many restaurants located close to hotel. Fitness ctr and pool available. Bbq restaurant with room service. $100 for room 2 queens. Clean with comfy beds.

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Hotel Guest, We appreciate you taking the time to send in your feedback regarding your most recent stay here with us at the Holiday Inn Hotel & Suites London. We appreciate the kind words to have given our hotel and services. We value all of our guests opinions and look forward to accommodating you again when your travels... More 

Henderson, Nevada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 7, 2015

Newly renovated hotel which was great but overrun on the weekend by a junior hockey tournament. Kids were running up and down the hallways keeping myself and other guests not involved with the group awake till late in the evening. I was wondering where all the parents had gone and I found them sitting having dinner and drinks at hotel... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Todd S, Thank you so much for taking the time to send in your comments in regards to your most recent stay here with us at the Holiday Inn. Although we are very pleased to hear the majority of your stay was pleasant we are sorry to hear of all the issues you and your family encountered with the... More 

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