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Holiday Inn Hotel & Suites London

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855 Wellington Road South, London, Ontario N6E 3N5, Canada (Formerly London Hotel & Suites)
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1 room 1 guest
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Holiday Inn Hotel & Suites London
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29 Reviews from our TripAdvisor Community

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Traveler rating
    4
    17
    7
    1
    0
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10
4
1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (11)
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Saint Clair, Michigan
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have stayed at this location twice and both times I had terrible service upon check in. Very slow and not very friendly, not the kind of people you want to deal with after a long day on the road. The hotel itself is nice and the rooms are clean.

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Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel with our family more than once and couldn't be happier. They happily accommodate our family of 6 and the onsite restaurant “Flavurs” is absolutely fantastic! The only downside is that the indoor pool is VERY warm and isn't very refreshing in the summertime.

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Ottawa, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Located a couple of minutes to the north of 401 in London. The staff all smile from the reception at check in to check out, and in the attached restaurant. Bed is comfortable but not a fan of the pillows. Quite clean room and common areas. Easy access free parking. Extremely pleased with this H.I. and more importantly, so was... More 

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Cambridge, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel with a huge work group. They were very accommodating at putting us all on the same floor and near one another. Rooms were clean and spacious. Staff was friendly and helpful. We encountered a bit of an issue with one of the people who joined our party and the staff was very helpful and kind... More 

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Port Charlotte FL
Level Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped at this hotel on the way to Port Huron, and it was a nice surprise. Room was very clean, beds were comfortable and it was very quiet. Location was about 1.5 km from the 401 which made it an easy on and off.

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michigan
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had not stayed at this hotel since it has been a Holiday Inn. My stay was very nice. the staff were quite friendly and accommodating and the restaurant and pub located in the hotel had good food and a wide range of craft beer availability. My room was extremely comfortable and the bed was great. The room also had... More 

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest! Wow! what a fantastic review! Thank you so much for taking the time to send in your wonderful comments to us, we enjoy sharing them with all our departments and can't wait to accommodate you and your family again in the future! See you soon!! More 

Toronto, Canada
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 24, 2015

The last time I was at this hotel it was called London Suites Hotel. Nothing in terms of amenities, decor, or quality of stay has changed since Holiday Inn took over. The only change is that there is no longer a free breakfast. Not sure why, since the price of the stay remained the same. I like the location, and... More 

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear our Valued Guest! Thank you so much for taking the time to send us in your feedback in regards to your most recent stay with us, we are very pleased to hear that you enjoyed your stay and that it was comfortable for you and your family. We look forward to seeing you again in the near future! More 

Waterloo, Ontario, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed July 20, 2015

We stayed at the Holiday Inn & Suites on Wellington St., in London. When we arrived, we noticed how small the foyer & check-in area was but didn't notice too much until we went into the tiny elevator that matched. Our room wasn't bad and had much-needed conveniences such as a fridge and a microwave, and of course, the standard... More 

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest, Thank you for taking the time to send in your comments to us in regards to your most recent stay at Holiday Inn London. We send our sincerest apologize for the inconveniences of your stay here. We are disappointed to hear of the issues you encountered with your toilet and breakfast in our adjoining restaurant. We will... More 

Kitchener, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2015

In town for one night, and we were delightfully taken care of here. It began with a great welcome at the front desk. An older property but one that truly shows that consistently keeping care results in a fine, clean, well-appointed room that hasn't just been "tidied up" for us but one that has been always maintained with great care... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest! Thank you for taking the time to send in your positive feedback in regards to your most recent stay with us! We are thrilled to hear that you enjoyed every aspect of your accommodations and your experiences! we truly care very much about our guests and cannot wait to be able to accommodate you again in the... More 

Drummondville, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 16, 2015

I'm a business traveler,.company pays,..so I can stay anywhere. HI staff treat us like a family experience,..not some come and go customer. So travel for pleasure and save,...(or not)...$ savings does not = relaxing vakay!!!! Business travelers have understood this. It is about consistant excellent experiences...consistant as in knowing what you'll get as a bang for the buck...no surprises,..clean QUIET...and... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Our Valved HI Guest! We are so pleased here at the Holiday Inn to receive such wonderful feedback from our valued business travelers. It truly means a lot to us to have our guest see how important it is to us to make sure that every guest of ours received a unique and personal experience! We are pleased that... More 

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88 photos of this hotel

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