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Holiday Inn Hotel & Suites London

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855 Wellington Road South, London, Ontario N6E 3N5, Canada (Formerly London Hotel & Suites)
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Holiday Inn Hotel & Suites London
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Holiday Inn Hotel & Suites London
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12 reviews from our community

Traveler rating
    2
    6
    3
    1
    0
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2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel wasn't worth the money. Closet door was broken, no promised jet bath, broken fan, dated wall coverings and an ice dispenser that was out of order. Only giving this a three because the staff, who were full of life.

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest; We appreciate you taking the time to send in your comments to us in regards to your most recent stay. We are sincerely very sorry to hear of the issues you encountered during your accommodations with us. We will be sure to pass along all of these concerns to the appropriate departments in order to fine tune... More 

Senior Contributor
36 reviews 36 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quiet and clean! Great place to stop on way to the Falls. Very friendly staff. Temp in room was a bit hard to regulate but rooms were large with small fridge and sink area. Great restaurant attached/. Breakfast was delicious! Wish they'd have been open a bit later in evening to have a drink but otherwise great! Family friendly!

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Annette G; Thank you so much for being a valued guest. We appreciate you taking the time to send in your comments to us in regards to your stay! We are very pleased to hear that overall everything went well with your stay. We hope you enjoyed your day at the Falls as well! Please keep us in mind... More 

Toronto, Canada
Top Contributor
60 reviews 60 reviews
41 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed recently for a weekend with our kids. We had two rooms which were both clean and comfortable. Hotel staff were courteous and check-in and out was quite uneventful. Beds were "ok" from a comfort perspective. Much firmer than we were used to for a hotel but sleepable. We also ate at the restaurant for both a dinner and... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Customer; Thank you very much for taking the time to send in your comments to us in regards to your most recent stay with us here at the Holiday Inn Hotel & Suites London. We are very thrilled to hear that you enjoyed your stay and your time with us and in the restaurant. We will be sure... More 

Burlington, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2015

Had a great time. our team booked a extra room for the team to get together in. What a great idea, well worth it! Kids had fun in the pool. Add $50.00 a day for breakfast (for four) it is not included.

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Robert A! So glad to hear you and your team had a pleasant stay with us! We are pleased to hear the Hospitality room worked out well for you and all the guests of the team. We always strive for 100% guest satisfaction and are very appreciative when we head great feedback such as this! We will be sure... More 

Peterborough, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2015

Service at the restaurant was a little bit slow and disorganized for Sunday breakfast, but the food was good and there were lots of options. Check in was smooth, and the staff at the front desk were very friendly and helpful. Lots of parking.

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear PTBO_Traveler; Thank you for being a valued Holiday Inn guest! We appreciate that you took the time to send in your feedback to us in regards to your most recent stay. We are very pleased to hear that you enjoyed your stay with us and that the restaurant was greatly enjoyed! We are very appreciative of your feedback in... More 

Windsor, Canada
Top Contributor
268 reviews 268 reviews
41 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed March 4, 2015

Located close to the 401 and about 15 from Budweiser Ctr. Many restaurants located close to hotel. Fitness ctr and pool available. Bbq restaurant with room service. $100 for room 2 queens. Clean with comfy beds.

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Hotel Guest, We appreciate you taking the time to send in your feedback regarding your most recent stay here with us at the Holiday Inn Hotel & Suites London. We appreciate the kind words to have given our hotel and services. We value all of our guests opinions and look forward to accommodating you again when your travels... More 

Henderson, Nevada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 7, 2015

Newly renovated hotel which was great but overrun on the weekend by a junior hockey tournament. Kids were running up and down the hallways keeping myself and other guests not involved with the group awake till late in the evening. I was wondering where all the parents had gone and I found them sitting having dinner and drinks at hotel... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Todd S, Thank you so much for taking the time to send in your comments in regards to your most recent stay here with us at the Holiday Inn. Although we are very pleased to hear the majority of your stay was pleasant we are sorry to hear of all the issues you and your family encountered with the... More 

Barrie, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2015 via mobile

I had the pleasure of spending three nights here while in London for a hockey tournament. The spacious suites are perfect for a family allowing for separation within the room. The hotel staff were very good to our group and I would not hesitate returning. It's a good location, newly renovated and close to many good restaurants.

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Poipudreamer; Thank you for staying with us here at the Holiday Inn Hotel & Suites during your sports tournament weekend. We are very pleased to hear that our newly renovated hotel was to your liking and worked well for you and your family! We hope that you will stay with us again when your travels bring you back to... More 

LaSalle Ontario
Contributor
13 reviews 13 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 30, 2015

Stayed at this newly renovated hotel and was pleasantly surprised. I had stayed here before when it was a Radisson and was very disappointed with the service and the entire experience. This hotel then became London Suites. Again we were afraid to try it. When looking to book a Hotel on January 23rd I came across the Holiday Inn and... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Thunderbolt2013; Thank you very much for taking a chance on us here at the Holiday Inn London. We are so thrilled to hear that you had such an exceptional stay here. We take a lot of pride in our new Holiday Inn name and are glad that all of our improvements were recognized; it is so important to not... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 22, 2015

Had the pleasure of staying at the newly renovated Holiday Inn Hotel & Suites London. Upon arrival I was greeted by Mark and Ashley who assisted me with my room and kind enough to list my options for dinner. I took their first recommedation of Flavurs located in the hotel. Great food! I was happy with the options they had... More 

Was this review helpful? Yes 1
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Tom V, Thank you very much for taking the time to send in your comments regarding your most recent stay with us here at the Holiday Inn Hotel & Suites in London. We are very appreciative of the kind words you have shared about our Staff, Attached Restaurant "Flavurs" and our overall newly renovated hotel. Your kind words will... More 

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