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Holiday Inn Hotel & Suites London

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855 Wellington Road South, London, Ontario N6E 3N5, Canada (Formerly London Hotel & Suites)
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Holiday Inn Hotel & Suites London
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20 Reviews from our TripAdvisor Community

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Traveler rating
    3
    12
    4
    1
    0
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7
2
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
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    (20)
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    (11)
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Drummondville, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm a business traveler,.company pays,..so I can stay anywhere. HI staff treat us like a family experience,..not some come and go customer. So travel for pleasure and save,...(or not)...$ savings does not = relaxing vakay!!!! Business travelers have understood this. It is about consistant excellent experiences...consistant as in knowing what you'll get as a bang for the buck...no surprises,..clean QUIET...and... More 

Was this review helpful? Yes
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is very clean and accommodating. We used priceline to find the hotel and were not disappointed. The pool is nice and big with a jacuzzi, pool is a little warm but very clean. Bar/grill is located to the right of the entrance and had AMAZING food. We had smoked chicken fajitas. Customer service is great.

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest, We are absolutely thrilled to hear that you and your Mother enjoyed your stay here with us on your travels to Niagara Falls! It has been beautiful weather for such a great road trip. We are pleased to hear you enjoyed all our hotel amenities during your stay and that they were all well received. We certainly... More 

Aurora, Canada
Level Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Normally, I would have preferred to stay in the downtown core. It's about a 10 minute drive to downtown London I believe this place is rather old, the rooms were spacious and clean, the staff extremely friendly. There is a bar/restaurant in the lobby (roadhouse style) that was pretty good. Wings and ribs were surprisingly good. I would definitely stay... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Sales Rockstar, Thank you for taking a chance on us! We are thrilled to hear that you enjoyed your stay here with us at the Holiday Inn London! Yes, our building is older but we have a fresh newly renovated look and we are glad you were able to enjoy all our amenities offered as well! We look forward... More 

Kitchener, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

Our stay was great. The hotel is right beside white oaks mall. It was super clean and the hotel staff were great. The pool is quite small but the water was warm. The room service menu said that kids eat free with adult breakfast but for some reason we didn't receive the coupon for said breakfast. Not a deal breaker... More 

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear: Sandybeaches4me; We are so pleased to hear that you enjoyed your stay here with us at the Holiday Inn London! We appreciate you taking the time to send in your wonderful comments to us and we appreciated getting the chance to share them! We are glad you and your family were able to enjoy the amenities of the hotel... More 

Brampton, Ontario, Canada
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 25, 2015

This hotel (Holiday Inn) was easy to find, just north off the highway and it being a large hotel was easy to spot. Ample free parking for guests and the hotel has recently been renovated which was nice. The staff at check in were very pleasant and friendly. Having never been to London in over 20 years, they were helpful... More 

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Karl L; We certainly are happy to hear that you and your family enjoyed their stay here with us! We are pleased that all aspects of your stay went well and you didn't run into any issues!! We here at the Holiday Inn always strive for 100% satisfaction and we really appreciate all your kind comments! We look forward... More 

Winnipeg, Canada
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 21, 2015

Was in town for work, downtown at the arena. We usually stay downtown, but our group must have gotten much better rates here. I didn't mind the new location, lots of food options nearby, and ample things to keep busy with. But it sure did make for a longer trip to get to work than usual. I think I'd prefer... More 

Was this review helpful? Yes 1
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Guest; Thank you so much for taking the time to send in your feedback in regards to your stay here with us. We are glad to hear we were able to accommodate you due to the downtown hotels being busy. We were unfortunately going through a few key coding issues which are all fixed up now! Happy to hear... More 

Mississauga, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 9, 2015

In town for my daughters swim meet - we found the beds super comfortable and our floor was super quiet which made for a great nights sleep. The room was quite large & appreciated the fridge. We took advantage of the 1/2 price apps Friday night after 8pm = great wings at a great price!

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Hotel Guest! We are absolutely thrilled to hear you enjoyed your stay with us! We are happy to hear that you enjoyed the comfort of our beds and the fantastic food options in the restaurant! We hope that your daughter had a great swim meet and that the rest of your time in London was enjoyable. We hope... More 

Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
3 of 5 stars Reviewed May 5, 2015

I usually stay at the other Holiday Inn that is more downtown as it is closer to the area where I am working. This time it was booked so I thought I would give this location a shot. I believe they have just completed some renovations. At the time of my stay they were in the process of replacing the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear G Chris B, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know the room type received is up to your par and regarded the front desk friendly.... More 

Ontario, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 11, 2015

This hotel wasn't worth the money. Closet door was broken, no promised jet bath, broken fan, dated wall coverings and an ice dispenser that was out of order. Only giving this a three because the staff, who were full of life.

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest; We appreciate you taking the time to send in your comments to us in regards to your most recent stay. We are sincerely very sorry to hear of the issues you encountered during your accommodations with us. We will be sure to pass along all of these concerns to the appropriate departments in order to fine tune... More 

Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 8, 2015

Quiet and clean! Great place to stop on way to the Falls. Very friendly staff. Temp in room was a bit hard to regulate but rooms were large with small fridge and sink area. Great restaurant attached/. Breakfast was delicious! Wish they'd have been open a bit later in evening to have a drink but otherwise great! Family friendly!

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Annette G; Thank you so much for being a valued guest. We appreciate you taking the time to send in your comments to us in regards to your stay! We are very pleased to hear that overall everything went well with your stay. We hope you enjoyed your day at the Falls as well! Please keep us in mind... More 

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58 photos of this hotel

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