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Holiday Inn Hotel & Suites London

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855 Wellington Road South, London, Ontario N6E 3N5, Canada (Formerly London Hotel & Suites)
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Holiday Inn Hotel & Suites London
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Holiday Inn Hotel & Suites London
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24 Reviews from our TripAdvisor Community

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Traveler rating
    3
    14
    6
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (24)
  • Mar-May only
    (11)
  • Jun-Aug only
    (7)
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  • Dec-Feb only
    (6)
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michigan
Level Contributor
50 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had not stayed at this hotel since it has been a Holiday Inn. My stay was very nice. the staff were quite friendly and accommodating and the restaurant and pub located in the hotel had good food and a wide range of craft beer availability. My room was extremely comfortable and the bed was great. The room also had... More 

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Toronto, Canada
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The last time I was at this hotel it was called London Suites Hotel. Nothing in terms of amenities, decor, or quality of stay has changed since Holiday Inn took over. The only change is that there is no longer a free breakfast. Not sure why, since the price of the stay remained the same. I like the location, and... More 

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Waterloo, Ontario, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn & Suites on Wellington St., in London. When we arrived, we noticed how small the foyer & check-in area was but didn't notice too much until we went into the tiny elevator that matched. Our room wasn't bad and had much-needed conveniences such as a fridge and a microwave, and of course, the standard... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest, Thank you for taking the time to send in your comments to us in regards to your most recent stay at Holiday Inn London. We send our sincerest apologize for the inconveniences of your stay here. We are disappointed to hear of the issues you encountered with your toilet and breakfast in our adjoining restaurant. We will... More 

Stratford, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

In town for one night, and we were delightfully taken care of here. It began with a great welcome at the front desk. An older property but one that truly shows that consistently keeping care results in a fine, clean, well-appointed room that hasn't just been "tidied up" for us but one that has been always maintained with great care... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest! Thank you for taking the time to send in your positive feedback in regards to your most recent stay with us! We are thrilled to hear that you enjoyed every aspect of your accommodations and your experiences! we truly care very much about our guests and cannot wait to be able to accommodate you again in the... More 

Drummondville, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2015

I'm a business traveler,.company pays,..so I can stay anywhere. HI staff treat us like a family experience,..not some come and go customer. So travel for pleasure and save,...(or not)...$ savings does not = relaxing vakay!!!! Business travelers have understood this. It is about consistant excellent experiences...consistant as in knowing what you'll get as a bang for the buck...no surprises,..clean QUIET...and... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Our Valved HI Guest! We are so pleased here at the Holiday Inn to receive such wonderful feedback from our valued business travelers. It truly means a lot to us to have our guest see how important it is to us to make sure that every guest of ours received a unique and personal experience! We are pleased that... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

Hotel is very clean and accommodating. We used priceline to find the hotel and were not disappointed. The pool is nice and big with a jacuzzi, pool is a little warm but very clean. Bar/grill is located to the right of the entrance and had AMAZING food. We had smoked chicken fajitas. Customer service is great.

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Valued Guest, We are absolutely thrilled to hear that you and your Mother enjoyed your stay here with us on your travels to Niagara Falls! It has been beautiful weather for such a great road trip. We are pleased to hear you enjoyed all our hotel amenities during your stay and that they were all well received. We certainly... More 

Aurora, Canada
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 11, 2015

Normally, I would have preferred to stay in the downtown core. It's about a 10 minute drive to downtown London I believe this place is rather old, the rooms were spacious and clean, the staff extremely friendly. There is a bar/restaurant in the lobby (roadhouse style) that was pretty good. Wings and ribs were surprisingly good. I would definitely stay... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Sales Rockstar, Thank you for taking a chance on us! We are thrilled to hear that you enjoyed your stay here with us at the Holiday Inn London! Yes, our building is older but we have a fresh newly renovated look and we are glad you were able to enjoy all our amenities offered as well! We look forward... More 

Kitchener, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

Our stay was great. The hotel is right beside white oaks mall. It was super clean and the hotel staff were great. The pool is quite small but the water was warm. The room service menu said that kids eat free with adult breakfast but for some reason we didn't receive the coupon for said breakfast. Not a deal breaker... More 

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Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear: Sandybeaches4me; We are so pleased to hear that you enjoyed your stay here with us at the Holiday Inn London! We appreciate you taking the time to send in your wonderful comments to us and we appreciated getting the chance to share them! We are glad you and your family were able to enjoy the amenities of the hotel... More 

Brampton, Ontario, Canada
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 25, 2015

This hotel (Holiday Inn) was easy to find, just north off the highway and it being a large hotel was easy to spot. Ample free parking for guests and the hotel has recently been renovated which was nice. The staff at check in were very pleasant and friendly. Having never been to London in over 20 years, they were helpful... More 

Was this review helpful? Yes
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Karl L; We certainly are happy to hear that you and your family enjoyed their stay here with us! We are pleased that all aspects of your stay went well and you didn't run into any issues!! We here at the Holiday Inn always strive for 100% satisfaction and we really appreciate all your kind comments! We look forward... More 

Winnipeg, Canada
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 21, 2015

Was in town for work, downtown at the arena. We usually stay downtown, but our group must have gotten much better rates here. I didn't mind the new location, lots of food options nearby, and ample things to keep busy with. But it sure did make for a longer trip to get to work than usual. I think I'd prefer... More 

Was this review helpful? Yes 1
Alexa K, Front Office Manager at Holiday Inn Hotel & Suites London, responded to this review

Dear Guest; Thank you so much for taking the time to send in your feedback in regards to your stay here with us. We are glad to hear we were able to accommodate you due to the downtown hotels being busy. We were unfortunately going through a few key coding issues which are all fixed up now! Happy to hear... More 

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88 photos of this hotel

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Room/suite (28)
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Hotel & grounds (14)
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Business center/function rooms (8)
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Pool/beach area (6)
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