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All 41 London hotels

Quality Suites London

2.5 of 5 Hotel   |   1120 Dearness Dr., London, Ontario N6E 1N9, Canada (Westminster)
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84%
Ranked #16 of 41 hotels in London
A recent review
4 of 5 stars reviewed 1 week ago
ExGMan Chestnut Hill, MA
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  • Reviews (132)
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132 people have reviewed this hotel

Traveler rating
    49
    59
    15
    5
    4
See reviews for
35
32
15
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • French first
  • Japanese first
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  • Any
English first
Chestnut Hill, MA
Top Contributor
70 reviews 70 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This property is a very large place (long & narrow) with three floors. On the weeknight I was there, the staff explained to me that they're almost always full due to all the contractors staying there. My room on the first floor was a loooong walk from the lobby. Once there, my non-smoking room had that clear odor of a... More

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share such a thorough review of the Quality Suites London. We're pleased to hear that you found your accommodations satisfactory! Our apologies, however, for the smoky smell in your suite. Unfortunately, although we discourage the practise with fines, sometimes guests do smoke in non-smoking rooms. Should you discover a smoky smell in a... More

Strathroy, Canada
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quality Suites in London is great value for money. The rooms are spacious, clean and essentially have everything you might need. There is a separate bedroom, and living/working room with a large desk. There is free internet (both hardwired and wireless), microwave, decent sized fridge. The buffet type breakfast was reasonably comprehensive including hot items such as bacon, scrambled eggs... More

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for sharing such a wonderful review of the Quality Suites London! With our large, well-appointed suites, complimentary breakfast buffet, and central yet quiet location, we aim to provide our guests with the best value for their accommodation dollar. We're so pleased to hear that you found your time with us to your liking! Again, thank you for commenting.... More

Quebec, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed during the last Memorial Cup in London. I had a great service at the desk. Even in French when they notice my accent! The suite was great. One day they call me if I need to clean my room, and surprisingly, I appreciate that attention. Why loosing time with my clean room? Good administration. My alarm radio was... More

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for commenting on the Quality Suites London! From our spacious, quiet suites to our many breakfast options to our award-winning service, we strive to provide our guests with the most comfortable and relaxing hotel experience possible. We're so pleased to hear that you enjoyed your time with us! Again, thank you for sharing your comments! We hope to... More

LEAMINGTON
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I have stayed at this property several times over the last two months. The rooms are spacious and generally very well kept. Some of the carpets could use a little TLC, but as a family with early morning appointments, what we most wanted was clean and quiet. The staff all went out of their way to satisfy... More

Was this review helpful? Yes 1
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for your comments on the Quality Suites London. We're so pleased to hear that your experiences with us have been to your liking, especially to the extent that you've become a return guest! Again, thank you sharing your comments. We appreciate your loyalty, and look forward to seeing you again! More

michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed June 16, 2014

hotel was understaffed and furniture was beyond outdated ...free full breakfast was... stale bagels muffins powdered eggs mystery meat i guess it was sausage patty//// good location clean hotel but needs work would stay again but wouldnt waste my time leaving the room for the FREE breakfast

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for reviewing your stay at the Quality Suites London. While I'm glad you found the location and cleanliness of your accommodations satisfactory, I'm sorry to hear that there were also areas in which you found us lacking. Please be assured that I have taken note of your comments, and will address the issues mentioned. Again, thank you for... More

Owen Sound, Canada
Top Contributor
54 reviews 54 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 16, 2014

I have reviewed this property a year or so ago. We had the opportunity to stay here just recently, this time for pleasure instead of work. We found this hotel to once again be great. It is quiet, still clean, helpful and friendly staff. We always get a king suite, and there is more than adequate room. The breakfast is... More

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for taking a few moments to share your thoughts on the Quality Suites London. We're happy to provide our guests with a peaceful night's rest in our spacious suites. Our location--just off Wellington Road, one of London's main streets--puts our guests within walking distance of many great shopping and dining options, while keeping the traffic noise that comes... More

Thunder Bay, Canada
1 review
3 of 5 stars Reviewed June 7, 2014

Hi, so I recently travelled there for a box lacrosse tournament held by the london blue devils. The rooms were great but the manager at the front was very grumpy. They also had thrown out something very important to me and will not give me money to re purchase what they had thrown out... Other than that one flaw it... More

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Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for reviewing your experience at the Quality Suites London. Please accept my apologies for the poor service you received. Providing great customer service is one of the highest priorities of the Quality Suites' staff, and the issues you mentioned here will be addressed. I am happy to hear that you were pleased with your accommodations. I hope you'll... More

Geneva, Switzerland
Top Contributor
112 reviews 112 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 17, 2014

We have stayed in a couple of budget hotels in the London area. This one was better than the others. What we liked is the full service breakfast which came with our room. The food was good, made to order fresh. Also our bed was very comfortable. This made the stay. Convenient to many areas of London. Relatively little outside... More

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Kimberley K, General Manager at Quality Suites London, responded to this review

The Quality Suites London is located just off Wellington Road, one of London's main streets, which provides our guests with convenient access to many shopping and restaurant options as well as a quiet night away from the noise of traffic. Our king beds allow plenty of room to sprawl out on, and our hot breakfast helps you start the day... More

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 14, 2014 via mobile

This is our third time staying here in the last three years, and once again, we are "completely satisfied" with our room, vehicle parking, and staff attitude towards guests. The location is within walking distance of food, shopping, entertainment, and service stations for the vehicle are very close. Our main reason for travelling from our home in Thunder Bay to... More

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for your review of the Quality Suites London, and for your repeat visits! Through the school year, London is home to many students at Fanshawe and Western; we're pleased and proud to provide accommodations to their family and friends on missions to stave off homesickness. Not just clean, comfortable accommodations, but affordable ones, within minutes of numerous off-campus... More

Napanee, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2014

Stayed 2 nights while in town for a course. Rooms are very large and well laid out. Hotel was spotless and staff were very friendly. Good location close to 401 and shopping mall and restaurants. Only negative is no pool or hot tub. I would definitely recommend it though.

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

The Quality Suites London is well-situated to accommodate travel for work or leisure. At the south end of London, just off the 401 and within walking distance of many restaurants--as well as White Oaks Mall, one of the city's largest shopping centres--our well-kept, spacious suites are a great place to relax and refresh. Thank you for your comments! We look... More

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Additional Information about Quality Suites London

Address: 1120 Dearness Dr., London, Ontario N6E 1N9, Canada
Phone Number:
Location: Canada > Ontario > London > Westminster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites London 2.5*
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Also Known As:
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Suites London! We are conveniently located near such great local attractions as White Oaks Mall, the John Labatt Centre and Storybook Gardens. Bright, spacious and tastefully appointed two-room suites provide convenience and relaxation. Living rooms are furnished with a sofa sleeper, cable television and dining/work table. Featuring either one king bed or two double beds, a second television, en-suite bathroom and vanity area. We are also pet-friendly. ... more   less 
Number of rooms
118

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