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Quality Suites London

2.5 of 5
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1120 Dearness Dr., London, Ontario N6E 1N9, Canada
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Ranked #14 of 42 Hotels in London
A recent review
4 of 5 stars reviewed yesterday
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167 reviews from our community

Traveler rating
    64
    72
    21
    5
    5
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47
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (167)
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    (35)
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    (46)
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Have stayed at this hotel on two occasions with my children's sports teams an found ths to be a comfortable place to stay. Clean and spacious suites with plenty of room to spread out. Breakfast offered a variety of hot and cold items. Very reasonably priced for what we had. Will stay here again should we return to London.

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed here last week and had a great time. The front desk employee, Amanda, was extremely helpful and had a great attitude. I would definitely stay at this hotel again as my experience there was excellent.

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your review of the Quality Suites London. I'm so pleased to hear that you enjoyed your stay! Our Gold Award-winning guest service staff make every effort to make our guests feel welcome, so it's wonderful to receive comments like yours! I'll be sure to pass along your compliments to Amanda. Again, thank... More 

London, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Comments I have for a young guy in house keeping services at this hotel. His name is Paul and he was super helpful and friendly with me in the hallway when I asked for some information. I have traveled extensively and it is like a breath of fresh air when someone takes the added step to be very friendly and... More 

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for sharing your comments about the Quality Suites London. I'm happy to hear that you were satisfied by the service you received during your stay with us. Our staff works hard to provide our guests with high-quality, personable, and efficient service; it's always a pleasure to receive feedback like yours. I'll be sure to pass along your compliments... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Room was clean. Marcus was extremely helpful and friendly. Hotel was clean...breakfast was great! We will definitely be staying there again. We were given a free upgrade for our big family. My daughter loved the cookies at the front desk :)

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm pleased to hear that you and your family enjoyed you stay with us! Our Gold Award-winning staff makes every effort to ensure that our guests are accommodated as comfortably as possible (including offering those cookies for a bit of a sweet treat at check-in!). It's wonderful to receive... More 

Perkinsfield, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We would totally recommend someone to stay at this hotel. Very clean, close to wonderful restaurants. The rooms are very large, rooms were like suites in other hotels. It was like having two rooms in one. I am looking forward to coming back.

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your thoughts on the Quality Suites London. I'm happy to hear that the service and accommodations you received were to your liking! Everyone on staff works hard to ensure that our spacious suites--among the largest in London!--are clean and comfortable, ready to provide our guests with plenty of room to relax after... More 

Carp, Ontario, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is quiet, clean and with friendly staff. Although it is located on the edge of town, it is easily accessible from highway 401. The included breakfast is mediocre to my taste although there was plenty to eat. The beds were comfortable and the room was clean. The air conditioning/heater was noisy but could be easily turned off by... More 

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. While I'm happy that you were generally satisfied by your time with us, I'm sorry to hear that there were specific elements of your stay in need of improvement. Please be assured that your comments on our breakfast and our air circulation units have been noted. Again, thank you... More 

Bradford West Gwillimbury, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My favorite place to stay in London when in town for business. Very clean, comfortable and quiet environment. Maurice provides service second to none, always greeted by name and staying here is a pleasurable experience time and time again. Recently upgraded rooms, lots of parking, close to many great restaurants and shopping makes this a great place for anyone no... More 

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for reviewing the Quality Suites London. I'm so pleased that you've enjoyed your stays with us! It's the Quality standard to provide our guests with consistently excellent service and clean, comfortable accommodations. It's wonderful to learn that our efforts have earned your loyalty. (And I'll be sure to pass along your compliments to Maurice!) Again, thank you for... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've had to stay in the London area many times and have tried many motels, hotels and suites. The Quality Inn in London, Ontario on Dearness Dr. has been the most enjoyable suite I've stayed in by far ! Excellent staff that are caring, knowledgeable and helpful. Ensuite staff do excellent work refreshing room with linens, bed making, towels, etc.... More 

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for reviewing the Quality Suites London. I'm happy to hear that you enjoyed your time with us! Our Guest Service and Housekeeping staff take pride in providing our guests with high-quality service and accommodations, and work hard to ensure a positive stay experience. I'll be sure to pass along your compliments to Amanda. Again, thank you for your... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff were very nice, beds were comfy and the room was clean. Complimentary breakfast was better than most hotels I've stayed at. We had loud people staying next door so I called the front desk and he told me he would call them and ask them to quiet down. They were much more quiet after that. My only complaints... More 

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for sharing your comments on the Quality Suites London. While I'm happy to hear that you were generally pleased with your stay, I'm sorry that there were specific issues that arose that kept you from being entirely satisfied. Please be assured that I've taken note of your complaints. Again, thank you for your review. I hope to see... More 

Cornwall
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights and found the room and facilities to be excellent. The employees were way above average. The room was clean and spacious. We booked a King Size Bed Suite. Large bathroom. Generous livingroom. Two tv's fridge microwave... Morning breakfast was quite good too. I'll gladly book it again. This place is busy and for good reason. Great value!

Was this review helpful? Yes 1
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm so pleased that you enjoyed your stay with us! High-quality accommodations at the best possible value is the Quality standard. It's great to hear that you were satisfied by the accommodations and service you received. Again, thank you for commenting. I look forward to seeing you again the... More 

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