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All 41 London hotels

Quality Suites London

2.5 of 5 Hotel   |   1120 Dearness Dr., London, Ontario N6E 1N9, Canada (Westminster)
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Ranked #17 of 41 hotels in London
A recent review
4 of 5 stars reviewed 2 days ago
Queenascots Scotland
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135 people have reviewed this hotel

Traveler rating
    49
    61
    15
    5
    5
See reviews for
37
32
16
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Japanese first
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English first
Scotland
Top Contributor
53 reviews 53 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was initially disappointed in my room as it was small and the bed size was only double however we were here for 5 nights visiting relatives and were out and only used room for sleeping and washing. The beds were comfortable and the room was clean. Had thought about using the days Inn across the road but after hearing the... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean, quiet and well kept suite. Great location. Pleasant, helpfull staff. The only thing I wish for is an elevator so I wouldn't have to carry my luggage to the third floor. Really liked it and will stay there again.

Was this review helpful? Yes 2
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for your comments on the Quality Suites London. I'm glad that you enjoyed your time with us, despite the stairs! For your next visit, you'll be pleased to know that we do have an elevator just off the lobby, and one of our Front Desk agents will be happy to assist you. Again, thank you for sharing your... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Even though they allow pets, I only saw one dog on a leash over my 4 night stay. Never heard a dog bark, either! Could use some renovation. My bed was just slightly uncomfortable for my liking. The tv reception lacked a bit. I also had a noisy ac when it first kicked on. On the positive side, the continental... More

Was this review helpful? Yes 2
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for commenting on your time at the Quality Suites London. We're pleased to hear that you enjoyed your time with us, and were able to take advantage of both our proximity to some of London's best shopping and dining, as well as our complimentary hot breakfast. Again, thank you for commenting. We look forward to seeing you again! More

Sugar Grove, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is in great need of renovation. We stayed there 20 years ago, and I don't think they have done one thing to update. Went to the car to put something away and I was locked out...the key card had to be reactivated. When is the last time you have seen a "tube" TV? Large stains were on the... More

Was this review helpful? Yes 2
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your review of the Quality Suites London. I'm sorry that your stay with us was unsatisfactory. While we are an older property, cleanliness and comfort are our highest priorities, and we work hard to ensure our guest rooms are properly maintained. My apologies for any areas that failed to measure up. Please... More

Chestnut Hill, MA
Top Contributor
75 reviews 75 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

This property is a very large place (long & narrow) with three floors. On the weeknight I was there, the staff explained to me that they're almost always full due to all the contractors staying there. My room on the first floor was a loooong walk from the lobby. Once there, my non-smoking room had that clear odor of a... More

Was this review helpful? Yes 1
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share such a thorough review of the Quality Suites London. We're pleased to hear that you found your accommodations satisfactory! Our apologies, however, for the smoky smell in your suite. Unfortunately, although we discourage the practise with fines, sometimes guests do smoke in non-smoking rooms. Should you discover a smoky smell in a... More

Strathroy, Canada
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 3, 2014

Quality Suites in London is great value for money. The rooms are spacious, clean and essentially have everything you might need. There is a separate bedroom, and living/working room with a large desk. There is free internet (both hardwired and wireless), microwave, decent sized fridge. The buffet type breakfast was reasonably comprehensive including hot items such as bacon, scrambled eggs... More

Was this review helpful? Yes 1
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for sharing such a wonderful review of the Quality Suites London! With our large, well-appointed suites, complimentary breakfast buffet, and central yet quiet location, we aim to provide our guests with the best value for their accommodation dollar. We're so pleased to hear that you found your time with us to your liking! Again, thank you for commenting.... More

Quebec, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 30, 2014

I stayed during the last Memorial Cup in London. I had a great service at the desk. Even in French when they notice my accent! The suite was great. One day they call me if I need to clean my room, and surprisingly, I appreciate that attention. Why loosing time with my clean room? Good administration. My alarm radio was... More

Was this review helpful? Yes 1
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for commenting on the Quality Suites London! From our spacious, quiet suites to our many breakfast options to our award-winning service, we strive to provide our guests with the most comfortable and relaxing hotel experience possible. We're so pleased to hear that you enjoyed your time with us! Again, thank you for sharing your comments! We hope to... More

LEAMINGTON
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 24, 2014

My family and I have stayed at this property several times over the last two months. The rooms are spacious and generally very well kept. Some of the carpets could use a little TLC, but as a family with early morning appointments, what we most wanted was clean and quiet. The staff all went out of their way to satisfy... More

Was this review helpful? Yes 1
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for your comments on the Quality Suites London. We're so pleased to hear that your experiences with us have been to your liking, especially to the extent that you've become a return guest! Again, thank you sharing your comments. We appreciate your loyalty, and look forward to seeing you again! More

michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed June 16, 2014

hotel was understaffed and furniture was beyond outdated ...free full breakfast was... stale bagels muffins powdered eggs mystery meat i guess it was sausage patty//// good location clean hotel but needs work would stay again but wouldnt waste my time leaving the room for the FREE breakfast

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for reviewing your stay at the Quality Suites London. While I'm glad you found the location and cleanliness of your accommodations satisfactory, I'm sorry to hear that there were also areas in which you found us lacking. Please be assured that I have taken note of your comments, and will address the issues mentioned. Again, thank you for... More

Owen Sound, Canada
Top Contributor
58 reviews 58 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 16, 2014

I have reviewed this property a year or so ago. We had the opportunity to stay here just recently, this time for pleasure instead of work. We found this hotel to once again be great. It is quiet, still clean, helpful and friendly staff. We always get a king suite, and there is more than adequate room. The breakfast is... More

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for taking a few moments to share your thoughts on the Quality Suites London. We're happy to provide our guests with a peaceful night's rest in our spacious suites. Our location--just off Wellington Road, one of London's main streets--puts our guests within walking distance of many great shopping and dining options, while keeping the traffic noise that comes... More

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Additional Information about Quality Suites London

Address: 1120 Dearness Dr., London, Ontario N6E 1N9, Canada
Phone Number:
Location: Canada > Ontario > London > Westminster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites London 2.5*
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Also Known As:
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Suites London! We are conveniently located near such great local attractions as White Oaks Mall, the John Labatt Centre and Storybook Gardens. Bright, spacious and tastefully appointed two-room suites provide convenience and relaxation. Living rooms are furnished with a sofa sleeper, cable television and dining/work table. Featuring either one king bed or two double beds, a second television, en-suite bathroom and vanity area. We are also pet-friendly. ... more   less 
Number of rooms
118

Questions & Answers

Questions? Get answers from Quality Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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