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Quality Suites London

2.5 of 5 1120 Dearness Dr., London, Ontario N6E 1N9, Canada
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Quality Suites London
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Quality Suites London
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159 reviews from our community

Traveler rating
    58
    70
    21
    5
    5
See reviews for
44
38
17
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (27)
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The staff were very nice, beds were comfy and the room was clean. Complimentary breakfast was better than most hotels I've stayed at. We had loud people staying next door so I called the front desk and he told me he would call them and ask them to quiet down. They were much more quiet after that. My only complaints... More 

Was this review helpful? Yes
Cornwall
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights and found the room and facilities to be excellent. The employees were way above average. The room was clean and spacious. We booked a King Size Bed Suite. Large bathroom. Generous livingroom. Two tv's fridge microwave... Morning breakfast was quite good too. I'll gladly book it again. This place is busy and for good reason. Great value!

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow, Nicki was amazing. She was over the top in accomodating our hockey team! Nicki made our stay very welcoming, it was like a home away from home. I will absolutely be returning! Other staff was helpful too. Every request I had was met I a timely fashion. Front desk staff, Amanda, Geoff and John were awesome and fun. Thanks... More 

Was this review helpful? Yes 3
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm so happy to hear that you enjoyed your stay with us! Our Gold Award-winning front desk staff are available 24 hours a day to address any issues and ensure a comfortable, trouble-free stay for our guests. I'll be sure to pass along your compliments! Again, thank you for... More 

Kitchener, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from a hockey tournament in St.Thomas and stayed here. They went above and beyond and were the nicest staff I have encountered. Nicki was overseeing our stay to ensure all of our needs were met. She arranged for us to use a space for a team pizza party, and we were welcomed when we arrived by... More 

Was this review helpful? Yes 3
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for taking a few moments to share your review of the Quality Suites London. I'm so pleased to hear that you enjoyed your stay! It's our pleasure to accommodate the needs of teams, whose members are usually travelling with family and friends, and could sometimes use a space to gather and socialise. I'm happy that you were satisfied... More 

Grimsby, Canada
Top Contributor
118 reviews 118 reviews
25 hotel reviews
183 helpful votes 183 helpful votes
4 of 5 stars Reviewed 1 week ago

We were impressed with the layout of the room which was actually a 2 room suite- a door separating the sleeping area from a living area. The room was clean, bathroom was a good size and bed was very comfortable. The staff were friendly and helpful. The breakfast buffet was better than most we have had. There is also free... More 

Was this review helpful? Yes 3
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm happy that you enjoyed your stay! With our spacious suites--among the largest you'll find in London--our award-winning Guest Service staff, and complimentary amenities like hot breakfast served daily, we strive to provide our guests with a comfortable, quality hotel experience. I'm pleased to see that your experience with... More 

Nepean
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there from feb 14 till the 17th. Geoff greeted us after a very long blizzarding drive. He was very friendly and helpful. Our suite was clean and comfortable, and a really good size.breakfast was good every morning and a step above the normal continental that most hotels have. All the staff were always very nice and helpful and... More 

Was this review helpful? Yes 3
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm happy to hear that you enjoyed your stay with us. Our Guest Service staff make every effort to provide our guests with friendly, efficient service, and a comfortable, hassle-free stay. I'll be sure to pass along your compliments to Geoff! Again, thank you for your comments. We look... More 

Beverly Hills, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife & I found this facility to be exemplary regarding all employees we were in contact w/ during our recent stay. The Sales Co-ordinator, Nicki Coles, and front desk staff, Amanda & John, were welcoming, professional and highly efficient. Beyond the daily niceties extended to us during our visit, we had a car problem after checking out, and Amanda,... More 

Was this review helpful? Yes 3
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your review of the Quality Suites London. I'm so glad that you were pleased with the service you received during your time with us. Our staff members work hard to provide our guests with high-quality, personable, efficient service. It's wonderful to hear that they've earned such a positive review. I'll be sure... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are laid out thoughtfully with everything that you would expect. The best thing about this hotel is it's complementary breakfast. The buffet is well stocked and kept clean by Ms. Cordelia. She is very helpful in showing you how to make a waffle or toasting bread in the auto- toaster to perfection.

Was this review helpful? Yes 3
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your thoughts on the Quality Suites London. I'm pleased to hear that your accommodations with us were satisfactory, and that you enjoyed our complimentary breakfast. I'll be sure to pass along your compliments to Cordelia! Again, thank you for commenting. We look forward to seeing you again on your next visit to... More 

Stirling, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed overnight Feb 4. Checked in late. Staff was very friendly and helpful. Gave us a room near the elevator. Rooms are very nice, spacious. Loved the table and chairs. Big bedroom and bathroom. Free wifi. Free hot breakfast. Across the street from Walmart.

Was this review helpful? Yes 3
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your comments on the Quality Suites London. I'm pleased to hear that you were satisfied by the service and accommodations you received, and that you were able to make use of some of our complimentary amenities during your stay. Again, thank you for commenting. I hope to see you with us again... More 

Cambridge, Canada
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on Feb. 1 to watch the Super Bowl and so my wife could go for medical tests the following day. During the game the room was fine, but around 1:00 AM the heating system started making noise like a 747 taking off. I called the front desk but the response was not as expected - they just... More 

Was this review helpful? Yes 3
qualityisbest, Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your review of the Quality Suites London. I'm sorry that your stay with us was less than wholly satisfactory. Please be assured that our Maintenance department has been made aware of the issue with noisy air circulation, and is working hard to ensure disruption-free nights for all our guests. Again, thank you... More 

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Additional Information about Quality Suites London

Address: 1120 Dearness Dr., London, Ontario N6E 1N9, Canada
Phone Number:
Location: Canada > Ontario > London > Westminster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites London 2.5*
Number of rooms: 118
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Also Known As:
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario

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