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Quality Suites London

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1120 Dearness Dr., London, Ontario N6E 1N9, Canada
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Quality Suites London
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Quality Suites London
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194 Reviews from our TripAdvisor Community

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Traveler rating
    75
    84
    24
    5
    6
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60
47
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (43)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (44)
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Toronto Canada
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We've stayed in many places in London, but never tried this one. We were looking for a simple place for one night. While the decor here is definitely dated, it had most of the things we were looking for. The king suites were HUGE, and the furniture looked clean and new, though other parts of the room had an eighties... More 

Was this review helpful? Yes
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm pleased that you and your family enjoyed your stay with us! Providing our guests with comfortable accommodations at a great value is the Quality standard; it's great to hear that you were comfortable in your suite. Please note that, while our suites do not come equipped with dishes... More 

Nepean
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was not our first stay. It was good overall, but we were disappointed with a few off the staff. The girl,in the breakfast room I think was having a bad day as she was quite rude, which is not the norm that we have found so far. We had some problems with our key cards and I think Maurice... More 

Was this review helpful? Yes 1
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking a few moments to share your review of the Quality Suites London. While I'm glad that your experience with us was "good overall", I'm sorry that the service you received did not meet with the high standard you've come to expect from us. Providing our guests with high-quality, welcoming, efficient service is the Quality standard; please... More 

Toronto, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was great. Bed was comfortable. Pillows were comfortable. Old T.V's but That was ok by me. Towels were clean but very worn.....but clean! I was fine with them but I know my wife would have asked for newer ones if she was with me. Breakfast was ok. I hate powdered eggs but the waffle machine was popular. Toast with... More 

Was this review helpful? Yes 1
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking a moment to review the Quality Suites London. I'm happy to hear that you enjoyed your stay with us! Providing our guests with a comfortable stay at a great value is the Quality standard. I'm glad that you liked your spacious suite, and were able to take advantage of our daily hot breakfast, just one of... More 

NY
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We drove in close to midnight, no reservations, all London hotels filled with the Highlander Dancing Festival in full swing (??). We had hesitation to stay here, but we were tired and the price was really good. Our jaw dropped when we came into the room; a beautiful, clean, well acquainted, large, very nice layout. The bed was very comfortable,... More 

Was this review helpful? Yes
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share your review of the Quality Suites London. While I'm sorry to hear that there werre aspects of your experience with us that were not wholly satisfactory, I'm glad that you were pleasantly surprised by your accommodations. Providing comfortable accommodations, personable service, and great value is the Quality standard, and everyone on staff... More 

Watertown, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Quality Suites July 6 – 9 2015. It was like a miniature apartment with a kitchenette, French doors separating the bedroom from the main room with a pull out sofa, 2 TV’s one for the main room and a TV for the bedroom, and table for work or dining up to 4. It was... More 

Was this review helpful? Yes 1
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share your review of the Quality Suites London. I'm happy to hear that you and your husband enjoyed your stay with us! At the Quality Suites, we aim to provide our guests with comfortable accommodations and useful amenities at a great value. Positive feedback like yours is appreciated, as it lets us know... More 

ontario
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was a pleasure ,check in was in and out,same with check out, the staff on the desk were VERY Professional with the right balance of friendliness .The room was very clean the fact that the bedroom was separate from the living area was awesome for two of us it was really large, this room would very easily handle... More 

Was this review helpful? Yes 1
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share your thoughts on the Quality Suites London. I'm happy to hear that you enjoyed the service and accommodations you received during your stay with us! Our Gold Award-winning Guest Service staff makes every effort to provide our guests with personable, efficient service, and our spacious suites are among the largest in the... More 

Arlington
Level Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we walked into our accessible suite (#107) and saw the large bedroom, bathroom, and well furnished living room, recalling the relatively low price, I thought to myself that I might rate this property with 5 stars, something I rarely do for a less than full-service hotel. But there were a few minor annoyances. There was a shortage of electrical... More 

Was this review helpful? Yes 1
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. While I'm sorry to hear that your stay with us was less than wholly satisfactory, I'm glad that you were generally comfortable in your suite, and were pleased with the value you received. I appreciate you taking the time to detail the "minor annoyances" you experienced, as that information... More 

Parry Sound, Canada
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed here with our 13 year old. We stayed in the bedroom and he used the sofa bed. Both were very comfortable. The suite contained a kitchen area, which had a sink, microwave, coffee maker and kettle. The kettle was a pleasant surprise for us tea drinkers. They only supply paper cups so bring your own china mugs... More 

Was this review helpful? Yes 1
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share your review of the Quality Suites London. I'm happy to hear that you and your family enjoyed your stay and were comfortable in your suite, despite the brief storm and power outage that greeted you when you arrived. With our spacious suites, quiet location, and complimentary amenities like our hot breakfast, we... More 

kingsville ontario
Level Contributor
230 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed June 30, 2015

We had a fairly long stay here - 2 weeks - and were so satisfied with the value for $$ that we have booked again! This place isn't the newest, or the best located, but it is clean, safe, reasonably priced and the breakfast is pretty good. Three hot choices, three cold choices, not watered down OJ and pretty good... More 

Was this review helpful? Yes 1
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your review of the Quality Suites London. I'm happy to hear that you were satisfied with your stay! Providing our guests with comfortable accommodations at a great value is the Quality standard, and our Housekeeping and Guest Service staff make every effort to ensure a positive stay experience for our guests, both... More 

Milton, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 29, 2015

i usually stay at Hampton Inn when i am staying London but it was all book so i pick Quality suites which was BIG mistake. 3pm is check in time so to avoid the line up, we arrive at the hotel at 2.30pm and ask if we can check in but the room is not ready then we ask if... More 

Was this review helpful? Yes
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share your review of the Quality Suites London. I’m sorry that your experience with us was less than satisfactory. The policies you mentioned are in place to ensure the safety and comfort of our guests. In your case, I understand that they contributed to a less than positive stay experience, but please be... More 

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