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All 42 London hotels

Quality Suites London

2.5 of 5 Hotel   |   1120 Dearness Dr., London, Ontario N6E 1N9, Canada (Westminster)
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Ranked #16 of 42 hotels in London
Certificate of Excellence 2013
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124 people have reviewed this hotel

Traveler rating
    47
    55
    14
    4
    4
See reviews for
31
30
13
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is our third time staying here in the last three years, and once again, we are "completely satisfied" with our room, vehicle parking, and staff attitude towards guests. The location is within walking distance of food, shopping, entertainment, and service stations for the vehicle are very close. Our main reason for travelling from our home in Thunder Bay to... More

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Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for your review of the Quality Suites London, and for your repeat visits! Through the school year, London is home to many students at Fanshawe and Western; we're pleased and proud to provide accommodations to their family and friends on missions to stave off homesickness. Not just clean, comfortable accommodations, but affordable ones, within minutes of numerous off-campus... More

Napanee, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights while in town for a course. Rooms are very large and well laid out. Hotel was spotless and staff were very friendly. Good location close to 401 and shopping mall and restaurants. Only negative is no pool or hot tub. I would definitely recommend it though.

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

The Quality Suites London is well-situated to accommodate travel for work or leisure. At the south end of London, just off the 401 and within walking distance of many restaurants--as well as White Oaks Mall, one of the city's largest shopping centres--our well-kept, spacious suites are a great place to relax and refresh. Thank you for your comments! We look... More

Kitchener, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 5, 2014

We found this hotel clean, with a great, helpfup staff. Sheila of guest services greeted us at the front desk upon our arrival. She made the check-in a quick, enjoyable process. She proved helpful with directions and advise when asked throughout our stay. The included breakfast is generous, fresh and there is a good selection to choose from. Vittoria from... More

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Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for commenting on your stay at the Quality Suites London. Our staff works hard to provide our guests with friendly, efficient service and plentiful amenities, all geared towards making your stay a positive and refreshing one. Your compliments will be passed along to Sheila and Vittoria! Thank you for staying with us! We look forward to seeing you... More

Mississauga, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 28, 2014

Myself and a group of work colleges had a conference at this hotel which required 4 of us to stay overnight in 3 rooms. Upon our arrival at 9:15pm we were greeted with a sign informing us the agent would be back in a few minutes. As we stood there waiting, we looked around and noticed the lobby was basic... More

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Kimberley K, General Manager at Quality Suites London, responded to this review

Dear mattd555, Thank you for bringing your experience at the Quality Suites to my attention. I'm truly sorry that we were not able to provide you with satisfactory accommodations, and for the regrettable treatment you received. I expect my staff to provide all our guests with efficient, effective, and professional service, as well as rooms that meet the highest standards... More

Sarnia, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 27, 2014

We recently stayed at your hotel and were very surprised that hockey parent bring in hockey nets, sticks and balls for their children to play hockey in the halls of the hotel. In our hallway there were 3 games going on at once. At one point it was so noisy we could not here our tv. This is not a... More

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Kimberley K, General Manager at Quality Suites London, responded to this review

Dear Judy G, Thank you for sharing your concerns about your time at the Quality Suites London. I'm very sorry to hear that your stay was disrupted by noisy guests. Games in the hallways are prohibited for reasons of safety as well as consideration for other guests, and it is against hotel policy to allow noise levels to rise above... More

frankyvw
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2014

Wonderful stay this hotel is gorgeous for the price huge suite everything is ultra clean and free breakfast was delicious. First morning they had round shaped cooked omelette with round breakfast sausages perfect to have it on an english muffin or bagel. The day after they served cheese omelettes that were delicious, Good choice of cereals and fresh fruits.

Was this review helpful? Yes 1
Kimberley K, General Manager at Quality Suites London, responded to this review

At the Quality Suites London, we aim to ensure the best possible start to the day for our guests, whether by providing a good night's sleep in our quiet, spacious suites, or a complimentary breakfast, with many options both hot and cold, in the morning. Thank you for your comments! We're happy to hear that you enjoyed your stay with... More

Toronto, Canada
1 review
2 of 5 stars Reviewed February 1, 2014

Our hockey team stayed at the hotel mid January, as a hockey mom of 2 kids we have spent many weekends at hotels for tournaments and this was the the most unpleasant stay. Most of the staff was pleasant and welcoming especially Maurice but we also had a wannabe drill sargent on duty during our stay. Never once did she... More

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Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for taking a few moments to share your thoughts on your stay. The Quality Suites London is a strong supporter of youth sports, and we're happy to welcome children's teams and the families that travel with them. Hotel policy--for teams and individual family travellers alike--states that children must be supervised at all times, and that noise levels above... More

Antwerp, Belgium
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 11, 2014

My basketball team stayed here for 7 nights on a recent trip to Canada. The service at this hotel was excellent - thank you Amanda. The rooms were very clean and the breakfast was plentiful. We would not have been able to make the trip happen financially without the affordable price offered by Quality Suites. The kids on the team,... More

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Kimberley K, General Manager at Quality Suites London, responded to this review

Thank you for your review! Whether you're travelling with a group or on your own, the Quality Suites London aims to provide clean, spacious, and comfortable accommodations, with numerous amenities, at the best value possible. We're so pleased to hear that you and the kids enjoyed your time with us. We were happy to host your team while you were... More

chatham
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

We were recently in London for a volleyball tournament and stayed at the Suites. We stay there a few times every year and are always happy with the room. It is always neat and clean. This stay I have to say the Front Desk person (Sheila) was wonderful. I was welcomed as if I were a regular and treated like... More

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

At the Quality Suites London, the members of our Guest Services staff put every effort into making our guests feel welcome and comfortable from arrival to departure. Whether ensuring that check-in is friendly and efficient, or making sure your cab to the airport is scheduled to pick you up right on time, our Gold Award-winning staff is available around the... More

Toronto, Canada
1 review
5 of 5 stars Reviewed January 6, 2014

This was the second time we have stayed at the Quality Suites in London and both times the staff were very friendly and welcoming and the rooms were clean and comfortable and quite reasonably priced. The Guest Services clerk - Sheila was extremely helpful and very friendly. The staff in the breakfast room were friendly and welcoming and had a... More

Was this review helpful? Yes
Kimberley K, General Manager at Quality Suites London, responded to this review

The Quality Suites London is proud to offer Gold Award-winning service to all our guests. From check-in to departure--from welcoming you to the property, through making sure your suite is clean, comfortable, and to your liking, to serving your complimentary hot breakfast in the morning--we aim to ensure that every aspect of your stay meets your needs, and is as... More

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Additional Information about Quality Suites London

Also Known As:
Quality Suites London Hotel
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario
Address: 1120 Dearness Dr., London, Ontario N6E 1N9, Canada
Location: Canada > Ontario > London > Westminster
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #16 of 42 hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites London 2.5*
Official Description (provided by the hotel):
Welcome to the Quality Suites London! We are conveniently located near such great local attractions as White Oaks Mall, the John Labatt Centre and Storybook Gardens. Bright, spacious and tastefully appointed two-room suites provide convenience and relaxation. Living rooms are furnished with a sofa sleeper, cable television and dining/work table. Featuring either one king bed or two double beds, a second television, en-suite bathroom and vanity area. We are also pet-friendly. ... more   less 
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