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Four Points by Sheraton London

#12 of 42 Hotels in London
Certificate of Excellence
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1150 Wellington Road South, London, Ontario N6E 1M3, Canada
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Four Points by Sheraton London
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Four Points by Sheraton London
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254 reviews from our community

Traveler rating
    116
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    19
    16
    13
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59
31
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Niagara Falls, Canada
Top Contributor
162 reviews 162 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed this past weekend and as usual the Sheraton has very comfortable beds. The price was very good, as most hotels in this area. We partly chose this place because of proximity of the mall across the street. The only negative was that the pool was cold and they don't have a hot tub. Other than that, nice place.

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Milton
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Spent 4 nights in this hotel for a local tournament this past week-end. The rooms were very comfortable and clean. (Half of the team stayed in the older section and the other half stayed in the new tower section). The front desk staff were very friendly and professional. I often travel with the team that I manage and we pride... More 

Was this review helpful? Yes 1
Mississauga, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 13, 2015

We enjoyed our 2 night stay. Our room on the fifth floor was spacious, nicely decorated and the beds were really comfortable. There was lots of room in the sitting area which made watching tv really comfortable. There was also a microwave and mini fridge in the room which was very convenient. Our only complaint was the toilet . It... More 

Was this review helpful? Yes 2
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton London, responded to this review

Thank you for taking the time to share your experience. We are happy to hear you found your room to be spacious, beds to be comfortable, and that you found the microwave and refrigerator to be a convenience. We apologize for any inconveniences the plumbing had caused and will be sure to check into the issue. Thank you for bringing... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 31, 2015

We recently attended a review course for psychiatry at this hotel. We had an amazing stay at the hotel with excellent food and room service. We would have given this hotel a perfect score if only our last encounter had not gone so poorly. When tired London Psychiatry course attendees go to their room, it is a place for them... More 

Was this review helpful? Yes 1
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton London, responded to this review

We appreciate your efforts in doing your part by caring for the environment and minimizing the impact of your carbon footprint during your stay here. We reward our guests that ‘Make a Green Choice’ by offering a $5 voucher to redeem at our restaurant, or we give you 250 SPG Starpoints® for every night you decline Housekeeping services. This is... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2015

Renovation looks great, service was incredible. My son described the bed as too comfortable to leave. The food was excellent, we ate from the buffet and off the menu. The bar area was quiet and inviting. The pool was big and warm, lots of space for the kids to play. Big improvement from how it was (and it was nice... More 

Was this review helpful? Yes 4
Tyendinaga Mohawk Territory, Ontario, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2015

I want to begin my review by focusing on the exceptional and incredibly fabulous staff, especially my two best favs - Front Desk Goddesses - the totally beautiful Miss' Lesley & Elli! They welcomed our party with kindness and laughter, it was to set the tone for our stay. They met every single need we had - directions, instructions, needle... More 

Was this review helpful? Yes 3
Oshawa, Canada
Top Contributor
136 reviews 136 reviews
16 hotel reviews
226 helpful votes 226 helpful votes
5 of 5 stars Reviewed January 11, 2015

Have not stayed here for a few years now that I am not in town on business. This hotel has maintained its charm with friendly staff, clean rooms and good food. What more could you ask for. Lots of parking as well.

Was this review helpful? Yes 3
Columbus, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

We were on our way to Columbus, Indiana, having started from Toronto. As a result of our car being repaired in the neighborhood dealership, we stayed at this incredible and welcoming hotel for one night. Since we travel to Toronto with regularity, we will make this hotel a destination in the future. Let me summarize our experience for you: -... More 

Was this review helpful? Yes 2
London
Top Contributor
62 reviews 62 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 7, 2015

We wanted a quiet night away from home but not to far to drive. I have used this hotel for year as a host for programs we have run, but never stayed there myself. The properly was very clean, staff was efficient, room was bright and well kept and the price was actually less than not other hotels in the... More 

Was this review helpful? Yes 3
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton London, responded to this review

We are delighted to hear you enjoyed your stay with us and we hope it was the quiet night from home you were looking for. We're glad you were happy with our clean guest rooms and diligent team. Thank you for sharing your experience with us, and we hope you will stay with us again. All the best. More 

Saskatoon, Canada
Top Contributor
51 reviews 51 reviews
18 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed January 5, 2015

We stayed at this hotel while doing a quick trip to London to visit family. The customer service we received on check-in was absolutely fabulous! Our booking was relatively last minute as we had been out of the country and without internet access for weeks, and when we arrived it hadn't cleared the hotel's system yet. The check-in clerk was... More 

Was this review helpful? Yes 3
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