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Four Points by Sheraton London

#12 of 42 Hotels in London
Certificate of Excellence
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1150 Wellington Road South, London, Ontario N6E 1M3, Canada
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Four Points by Sheraton London
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Four Points by Sheraton London
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260 reviews from our community

Traveler rating
    120
    92
    19
    16
    13
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60
33
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112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Thomas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We often stay at the Four Points in London and it is nice hotel and in a great location. Directly across the street is the White Oaks Mall and down the road are all kinds of restaurants. We have a favorite by the Jack Astors Restaurant is the Ben Than Thai Restaurant and it's great. The hotel has great food... More 

Was this review helpful? Yes 1
MEDINA
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Really nice and colorful rooms. Very clean and contemporary. Wonderful beds and pillows! Made to order breakfast was wonderful! Omelets, pancakes, potatoes, meat sides, fresh fruit cereal. Everything you could possible want for breakfast and service was superb!

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel with renovated modern style rooms. The front desk staff was very friendly and helpful. The room was clean and spacious with a nice and modern atmosphere. Excellent for relaxing, but also for work. Good WiFi internet connection in the room. Breakfast is not included. Plenty of warm and cold options. You can also get a freshly made... More 

Was this review helpful? Yes 4
London, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had our annual company party last weekend. It was unbelievable. The buffet was an excellent. Chef is always around if you need anything. Banquet servers are very friendly. Floor Manager was very Professional and very friendly. All our staff had a great time.. I recommend this hotel to any one. Nancy Fletcher.

Was this review helpful? Yes 4
Toronto, Canada
Top Contributor
245 reviews 245 reviews
92 hotel reviews
575 helpful votes 575 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a lot of time here over the years on business trips and really enjoyed the genuine customer service from all staff and especially George T and the front desk folks. Ditto for the restaurants. Always friendly and ready to make you feel comfortable and stress free. I did have ongoing problems last year with missed cleaning concerns in the... More 

Was this review helpful? Yes 5
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are so excited to be hosting our wedding reception at the Four Points this January. Sarah has been great to work with! She is easy to communicate with, quick to come up with solutions to any problems and eager to ensure all my wedding visions come to life!

Was this review helpful? Yes 6
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton London, responded to this review

Congratulations on your engagement! We look forward to hosting your wedding reception and are elated to hear you've been enjoying working with Sarah. Good luck with the planning! More 

Niagara Falls, Canada
Top Contributor
167 reviews 167 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed this past weekend and as usual the Sheraton has very comfortable beds. The price was very good, as most hotels in this area. We partly chose this place because of proximity of the mall across the street. The only negative was that the pool was cold and they don't have a hot tub. Other than that, nice place.

Was this review helpful? Yes 3
Milton
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent 4 nights in this hotel for a local tournament this past week-end. The rooms were very comfortable and clean. (Half of the team stayed in the older section and the other half stayed in the new tower section). The front desk staff were very friendly and professional. I often travel with the team that I manage and we pride... More 

Was this review helpful? Yes 4
Mississauga, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 13, 2015

We enjoyed our 2 night stay. Our room on the fifth floor was spacious, nicely decorated and the beds were really comfortable. There was lots of room in the sitting area which made watching tv really comfortable. There was also a microwave and mini fridge in the room which was very convenient. Our only complaint was the toilet . It... More 

Was this review helpful? Yes 5
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton London, responded to this review

Thank you for taking the time to share your experience. We are happy to hear you found your room to be spacious, beds to be comfortable, and that you found the microwave and refrigerator to be a convenience. We apologize for any inconveniences the plumbing had caused and will be sure to check into the issue. Thank you for bringing... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 31, 2015

We recently attended a review course for psychiatry at this hotel. We had an amazing stay at the hotel with excellent food and room service. We would have given this hotel a perfect score if only our last encounter had not gone so poorly. When tired London Psychiatry course attendees go to their room, it is a place for them... More 

Was this review helpful? Yes 2
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton London, responded to this review

We appreciate your efforts in doing your part by caring for the environment and minimizing the impact of your carbon footprint during your stay here. We reward our guests that ‘Make a Green Choice’ by offering a $5 voucher to redeem at our restaurant, or we give you 250 SPG Starpoints® for every night you decline Housekeeping services. This is... More 

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