We stayed at this hotel for four days while we were in London visiting friends leading into the August long weekend. We checked into our room, a king suite, and found it to be ok, not remarkable. It had a bit of a motel feel to it, although it did look like they had renovated not that long ago. We... more

My husband and I stayed here with our two boys (ages 7 and 9) for one night on Thursday, July 9. We chose this hotel because it got good reviews (I can't imagine why) and was smoke-free. We were extremely disappointed with nearly every aspect of our stay. We had been camping for the four nights prior to our stay... more

Booked a reward stay at the London Four Points (Category 2 = 3000 pts for weekends) Asked front desk for a room with a king bed and was upgraded to a king suite :) I think parts of the hotel were renovated, and we were assigned a room in the 2-storey portion of the hotel (kinda like a motel). The... more

I've stayed at this hotel several times over the past 10-15 years. Never had any problems. The hotel is up to date, very clean and the staff are very friendly. I upgraded to the executive (tower) suite this time. Definitely worth the money. Breakfast buffet in the restaurant was very good. Lounge has a good collection of scotches. Would recommend... more

I am still not sure why this 4 points is not a full Sheraton. It has: 1) A very decent full service restaurant 2) Very attentive and amiable staff 3) A decent pool 4) Very spacious rooms that are kept up very well. 5) A nice spacious lobby. 6) Comfortable, free parking. I used to stay here even if it... more

Our sports team stayed at this wonderful hotel for a weekend tournament from April 17-19, and couldn't have been more pleased with the service and overall quality of our experience. The tower rooms that we reserved were even nicer than they appeared on the hotel website, with lots of room in the living area, two televisions, a small fridge, separate... more

So first of all Candice at the Front Desk was so incredibly helpful!!! We were a group of 10 people, in town for a friend's wedding. She help us to find store in the area, coordinated the check in of all of our party - even though we all showed up at different times, and got us taxis which ended... more

This hotel is JUST AMAZING. I had a room booked there for my sister and myself to take part to a convention. It is right off the highway and close to a mall. Very strategic situation ! I did not have a car myself (took a plane to go to London) but their parking is VERY large and practical. I... more

My 1st review!! Stayed here Jan 1st to 3rd due to my son having knee surgery at UH. We needed 5 in a room and stayed in a tower suite. There was a hockey team at that time staying at the hotel and because of the surgery I requested 1st floor but the manager or front desk manager?? suggested we... more